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Royal Regantris Cendana
Hotels
Preferred Partner Plus
Online Check-In Available
8,5
/10
Very Good
2.526 reviews
What Guests Say About Their Stay
Staff Friendliness (65)
Room Space (58)
Distance To City Center (57)
Bedroom (51)
e***a
9,4
/ 10
Super spacious room, complete amenities, close to the city center. Really enjoyed all the facilities. Free amenities make it easy to worry about going hungry, but if you want to go to Indomaret, you can also do it, it's very close, you can walk. Dyandra Convention Center, Tunjungan Plaza, Jalan Tunjungan are also close. There's also a cafe next to the hotel. Super duper worth it to stay here.
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S***n
8,5
/ 10
The hotel is not big but the location is near Tunjungan and 5 street food stalls, Indomart is very close. Got a very good price from the app, I chose a suite room. The room is spacious, clean, neatly arranged. Only for input the work desk chair is not high enough or not a pair. The FO officer is friendly and quick, thank you Mr. Ilham, Mrs. Beby, the FB officer at breakfast is very friendly. And the intern Mas Ikhsan is very friendly, good at doing anything and quick to open the door, and the women are also friendly. Thank you all. This is my umpteenth time at Regantris Cendana. We will always come back.
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Rachmadani Y. P.
9,1
/ 10
Perfect accommodation, strategic location.
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Rock S.
9,7
/ 10
Amazing hotel, comfortable and spacious rooms.
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Teguh A.
9,7
/ 10
The place is comfortable and the rooms are spacious and the service is very good indeed.
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In the Area
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Jalan Kombes Pol. M. Duryat No. 6 Tegalsari, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60262
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Available Room Types in Royal Regantris Cendana
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What's around Royal Regantris Cendana
Jalan Kombes Pol. M. Duryat No. 6 Tegalsari, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60262
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Discover More About Royal Regantris Cendana
note: hotel was previously named Royal Regantris Cendana Formerly Royal Singosari
Location
Staying at Royal Regantris Cendana is a good choice when you are visiting Tegalsari.
About Royal Regantris Cendana
Royal Regantris Cendana is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
From business event to corporate gathering, Royal Regantris Cendana provides complete services and facilities that you and your colleagues need.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Royal Regantris Cendana.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Royal Regantris Cendana exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Royal Regantris Cendana is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Royal Regantris Cendana is the right place to stay.
All facilities in Royal Regantris Cendana
Bar, Cafe and Lounge
Entertainment Facility
Lobby
CleanAccommodation
Exterior
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Limited hours room service
- Luggage storage
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Non-smoking room
- Smoking area
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Breakfast
- Buffet breakfast
In-room Facilities
- Cable TV
- Hairdryer
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Grocery
- Shops
- Supermarket
Transportation
- Area shuttle
- Secure parking
- Valet parking
Things to Do
- Massage
- Spa
Accessibilty
- Disabled access friendly
- Wheelchair accessible
Business Facilities
- Business center
- Photocopier
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Royal Regantris Cendana
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Royal Regantris Cendana | 84 |
Number of floors in Royal Regantris Cendana | 9 |
Another facilities in Royal Regantris Cendana | 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service |
Frequently asked question in Royal Regantris Cendana
What are available facilities at Royal Regantris Cendana?
There are top facilites at Royal Regantris Cendana such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Royal Regantris Cendana?
The standard check-in time at Royal Regantris Cendana is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Royal Regantris Cendana provide breakfast?
Yes, Royal Regantris Cendana provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Royal Regantris Cendana?
Royal Regantris Cendana is a 3.0-star hotel.
How many floors does Royal Regantris Cendana have?
Royal Regantris Cendana has 9 floors.
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More Reviews from Other Guests in Royal Regantris Cendana
Traveloka (2.526)
8,5
Very Good
From 2.526 reviews
Provided by travelers on
Cleanliness
8,6
Room Comfort
8,6
Meal
8,3
Location
8,8
Service and Facilites
8,5
People often mention about Royal Regantris Cendana
All
Staff Friendliness (39)
Bedroom (36)
Room Space (34)
Check-in/out Time (33)
Distance to City Center (31)
Accessibility (30)
Surroundings (29)
Family Friendly (29)
Bathroom (29)
Ambiance (28)
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Traveler Reviews Royal Regantris Cendana
Number of reviews per page
20
40
Customer reviews
suhatman
9,7
/10
Reviewed 4 day(s) ago
The first day at breakfast, I was a little disappointed because many of the menu items were finished but they were slow to refill them, such as the fruit and milk for the cococrunch porridge were finished.
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P***O
Staycation
9,4
/10
Reviewed 3 week(s) ago
With very affordable prices, spacious rooms, very close to the city center, clean and so on, it's really comfortable.
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Accommodation's Reply
06 Oct 2025
Dear P*O, Warmest greetings from Royal Regantris Cendana, thank you for entrusting us with your accommodation needs during your stay in Surabaya. We greatly appreciate your review. We noted the spacious room size, strategic location, and cleanliness of the room as things that made your stay with us a memorable experience. We are always eager to listen to every stay experience from our customers to become material for continuous service and product improvisation. Once again, we thank you for the perfect score you have given on Traveloka. We look forward to welcoming you back to Royal Regantris Cendana to create another memorable stay experience. Warm regards, Fajar Putra. Cluster Front Office Manager
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I***I
9,4
/10
Reviewed 3 week(s) ago
The location is strategically close to several destinations, the rooms are neat and clean.
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Accommodation's Reply
06 Oct 2025
Dear I*I, Warm greetings from Royal Regantris Cendana, thank you for taking the time to give us a perfect rating and positive review of our service and products. We truly appreciate every stay experience shared by our customers. This motivates us to continuously improve our services and products to keep up with evolving customer needs. Once again, thank you for being our customer. We look forward to welcoming you back in the future. Warm regards, Fajar Putra, Cluster Front Office Manager
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I***I
9,4
/10
Reviewed 3 week(s) ago
The location is strategically close to several destinations, the rooms are neat and clean.
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Accommodation's Reply
06 Oct 2025
Dear I*I, Warm greetings from Royal Regantris Cendana, thank you for taking the time to give us a perfect rating and positive review of our service and products. We truly appreciate every stay experience shared by our customers. This motivates us to continuously improve our services and products to keep up with evolving customer needs. Once again, thank you for being our customer. We look forward to welcoming you back in the future. Warm regards, Fajar Putra, Cluster Front Office Manager
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I***a
10,0
/10
Reviewed 3 week(s) ago
Comfortable, clean, friendly service, varied food.
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Accommodation's Reply
06 Oct 2025
Dear I*a, Warm greetings from Royal Regantris Cendana. Thank you for taking the time to leave a perfect review on the Traveloka app. We are delighted to hear that you are impressed with our service and products. This motivates us to consistently provide the best for every customer. Once again, thank you for being our guest. We look forward to welcoming you on your next visit. Warm regards, Fajar Putra, Cluster Front Office Manager
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ES
Eka S. P.
Business
10,0
/10
Reviewed 3 week(s) ago
Stay in a superior room with a room size that is quite large compared to other hotels, free snacks are provided as well at a fairly cheap price, the facilities provided are very good.
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Accommodation's Reply
06 Oct 2025
Dear Eka S.P., Warm greetings from Royal Regantris Cendana, thank you for your review and excellent rating. We always strive to ensure that the services and products delivered to our guests meet and exceed their expectations. Our Superior room measures 25 square meters, and in addition to the standard amenities of a three-star hotel, each guest also receives complimentary snacks and bottled mineral water. We hope to provide a memorable stay experience for each of our customers. In addition to these amenities, we also provide a complimentary shuttle service to Tunjungan Plaza and Surabaya Zoo at certain times by simply contacting Receptionist. We hope to welcome you back on your next visit to create memorable stays at Royal Regantris Cendana Surabaya. Warm regards, Fajar Putra. Cluster Front Office Manager
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H
Heronikawati
10,0
/10
Reviewed 6 week(s) ago
I highly recommend the Royal Regantris Cendana Hotel, located in the city center, not far from Plaza Tunjungan. The staff is very friendly in serving hotel guests (thank you so much, Tiya ❤️). The breakfast menu is very varied, and the hotel's cleanliness is beyond doubt 😊
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Accommodation's Reply
06 Oct 2025
Dear Mrs. Heronikawati, Warm greetings from Royal Regantris Cendana. Thank you for taking the time to leave a perfect review on the Traveloka app. We are always excited to hear from our customers about their stay experiences. Hearing that you received impressive service and products from each of our staff is a new encouragement for all of us to remain consistent in providing the best to every customer. Once again, we thank you for the trust you have given us. We look forward to welcoming you back in the future to create more memorable moments at Royal Regantris Cendana. Warm regards, Fajar Putra, Cluster Front Office Manager
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K***a
Leisure
9,4
/10
Reviewed 6 week(s) ago
Okay
Okay
Okay
Everything's okay
Although the limited parking doesn't matter
I'll still be back
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Accommodation's Reply
06 Oct 2025
Dear ke*a. Warm greetings from Royal Regantris Cendana, thank you for your third visit. We are delighted to hear your positive feedback. We offer complimentary valet parking for all our guests. You can request this from any security guard on duty. We also offer complimentary shuttle service to Tunjungan Plaza and Surabaya Zoo at certain times. Please contact our receptionist to arrange this. Thank you again for your positive feedback. We look forward to welcoming you back to Royal Regantris Cendana in the future. Warm regards, Fajar Putra. Cluster Front Office Manager
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K***a
Leisure
9,7
/10
Reviewed 6 week(s) ago
This is my third stay here!!
Everything was great
Perfect!
The limited parking space doesn't matter.
I'll definitely stay here again next time 😘
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Accommodation's Reply
06 Oct 2025
Dear ke*a. Warm greetings from Royal Regantris Cendana, thank you for your third visit. We are delighted to hear your positive feedback. We offer complimentary valet parking for all our guests. You can request this from any security guard on duty. We also offer complimentary shuttle service to Tunjungan Plaza and Surabaya Zoo at certain times. Please contact our receptionist to arrange this. Thank you again for your positive feedback. We look forward to welcoming you back to Royal Regantris Cendana in the future. Warm regards, Fajar Putra. Cluster Front Office Manager
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S***S
Business
6,7
/10
Reviewed 9 week(s) ago
For the hotel, it is quite good, the service is good, the staff and reception are very friendly, only the parking lot doesn't have a valet, and when the car is valeted, it is possible that the car will hit the sidewalk or rocks so there is friction on the tire rims and body., but the staff didn't provide information, so we only found out when we had arrived at the place of origin., always success for the Regantris and Jaya hotels..,
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3 people find it helpful
Accommodation's Reply
02 Sep 2025
Dear Mr./s S*s, Warm greetings from Royal Regantris Cendana, thank you for entrusting us with your accommodation needs. We appreciate the time you have taken to rate and praise our service. We are very happy to hear that you had a pleasant experience during your stay with us. We have forwarded your feedback regarding the valet staff communication to the relevant Department for correction and improvement. We look forward to welcoming you back to Royal Regantris Cendana in the future. We wish you and your family continued health and success. Warm regards, Fajar Putra. Cluster Front Office Manager
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J***P
Leisure
10,0
/10
Reviewed 10 week(s) ago
The food is delicious, close to the city center, walking around here is also comfortable if you want to go everywhere on foot.
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Accommodation's Reply
15 Aug 2025
Dear Mr./Mrs. J*p, Warm greetings from Royal Regantris Cendana Surabaya. Thank you for entrusting your accommodation needs to our hotel. We also thank you for the positive review. We will pass it on to all staff as encouragement to consistently provide the best service to every customer. We look forward to welcoming you back to Royal Regantris Cendana Surabaya. Warm regards, Fajar Putra. (Cluster Front Office Manager)
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S***n
Staycation
10,0
/10
Reviewed 11 week(s) ago
The Regantris Cendana has everything you could want in a hotel. The soundproofing, however, could use some improvement.
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1 people find it helpful
Accommodation's Reply
15 Aug 2025
Dear Mr./Mrs. S*n, Warm greetings from Royal Regantris Cendana Surabaya. Thank you for entrusting your accommodation needs to our hotel. We also thank you for the positive review. We will pass it on to all staff as encouragement to consistently provide the best service to every customer. We look forward to welcoming you back to Royal Regantris Cendana Surabaya. Warm regards, Fajar Putra. (Cluster Front Office Manager)
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H***i
Staycation
9,0
/10
Reviewed 12 week(s) ago
The hotel staff was friendly and very helpful.
Hopefully the bathroom will be cleaned better.
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Accommodation's Reply
05 Aug 2025
Dear H*i, Warm greetings from Royal Regantris Cendana Surabaya, thank you for entrusting your accommodation to us. We also thank you for taking the time to share your memorable stay with Royal Regantris Cendana Surabaya. Regarding your complaint, we have conveyed this to the relevant department for correction and future improvements. We hope to welcome you back in the near future with even better service. Warm regards, Fajar Putra. Cluster Front Office Manager
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I***i
Leisure
10,0
/10
Reviewed 12 week(s) ago
Affordable price, spacious room, plus connecting door if you're traveling with family. Close to cafes and malls. Friendly staff. Nice place to stay.
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2 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Mr./Mrs., Warm greetings from Royal Regantris Cendana Surabaya. Thank you for entrusting your accommodation needs to our hotel. We also thank you for your positive review. We will share this with all staff as encouragement to consistently provide the best service to every customer. We look forward to welcoming you back to Royal Regantris Cendana Surabaya. Warm regards, Fajar Putra. (Cluster Front Office Manager)
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e***a
Business
9,4
/10
Reviewed 13 week(s) ago
Super spacious room, complete amenities, close to the city center. Really enjoyed all the facilities. Free amenities make it easy to worry about going hungry, but if you want to go to Indomaret, you can also do it, it's very close, you can walk. Dyandra Convention Center, Tunjungan Plaza, Jalan Tunjungan are also close. There's also a cafe next to the hotel. Super duper worth it to stay here.
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Accommodation's Reply
30 Jul 2025
Dear Mr./Mrs., Warm greetings from Royal Regantris Cendana Surabaya. Thank you for entrusting your accommodation needs to our hotel. We also thank you for your positive review. We will share this with all staff as encouragement to consistently provide the best service to every customer. We look forward to welcoming you back to Royal Regantris Cendana Surabaya. Warm regards, Fajar Putra. (Cluster Front Office Manager)
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i***a
Staycation
9,4
/10
Reviewed 14 week(s) ago
It's a really cool, nice hotel, the staff are very helpful, and everything is well-directed. I just went to the wrong hotel, the Regantris. If you're looking for this hotel, use the keyword "cendana" to avoid getting lost. It's very close to the city center, and the room was only a little dusty, but so far everything is comfortable and very affordable.
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1 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Mr./Mrs., Warm greetings from Royal Regantris Cendana Surabaya. Thank you for entrusting your accommodation needs to our hotel. We also thank you for your positive review. We will share this with all staff as encouragement to consistently provide the best service to every customer. We look forward to welcoming you back to Royal Regantris Cendana Surabaya. Warm regards, Fajar Putra. (Cluster Front Office Manager)
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N***r
Staycation
9,1
/10
Reviewed 14 week(s) ago
The staff is friendly and very easy to check in, but the order did not match the request, so we got a twin room with the excuse that it was full even though we arrived early. The room is spacious and comfortable, it's a shame that some of the towels smelled.
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Accommodation's Reply
30 Jul 2025
Dear Mr./Mrs., Warm greetings from Royal Regantris Cendana Surabaya. Thank you for entrusting your accommodation needs to our hotel. We also thank you for your positive review. We will share this with all staff as encouragement to consistently provide the best service to every customer. We look forward to welcoming you back to Royal Regantris Cendana Surabaya. Warm regards, Fajar Putra. (Cluster Front Office Manager)
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Denny A. W.
10,0
/10
Reviewed 14 week(s) ago
The staff is friendly, including the security.
Strategic location.
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3 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Mr. Denny A. W. Warm greetings from Royal Regantris Cendana Surabaya, thank you for entrusting your accommodation needs to our hotel. We also thank you for the positive review given. We will pass it on to all staff as encouragement to consistently provide the best service to every customer. We look forward to welcoming you back to Royal Regantris Cendana Surabaya. Warm regards, Fajar Putra. (Cluster Front Office Manager)
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V***y
Leisure
9,1
/10
Reviewed 15 week(s) ago
We booked two rooms, got connecting rooms for 3 nights...
The rooms are more spacious compared to nearby hotels for the same price...
Easy access, easy access to everywhere, and easy access to Tunjungan Plaza...
We didn't have breakfast and didn't have time for room service, but they offer an AYCE dinner package for around 90,000...
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3 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Mr./Mrs., Warm greetings from Royal Regantris Cendana Surabaya. Thank you for entrusting your accommodation needs to our hotel. We also thank you for your positive review. We will share this with all staff as encouragement to consistently provide the best service to every customer. We look forward to welcoming you back to Royal Regantris Cendana Surabaya. Warm regards, Fajar Putra. (Cluster Front Office Manager)
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A***s
8,4
/10
Reviewed 15 week(s) ago
for a fairly grand hotel, the taste and freshness of the food is lacking. It's still far from being as good as the Regantris Surabaya
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1 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Mr./Mrs., Warm greetings from Royal Regantris Cendana Surabaya. Thank you for entrusting your accommodation needs to our hotel. We also thank you for your positive review. We will share this with all staff as encouragement to consistently provide the best service to every customer. We look forward to welcoming you back to Royal Regantris Cendana Surabaya. Warm regards, Fajar Putra. (Cluster Front Office Manager)
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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