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Sari Ater Hotel
Hotels
Preferred Partner
8,5
/10
Very Good
7.929 reviews
What Guests Say About Their Stay
Staff Friendliness (163)
Ambiance (155)
Family Friendly (140)
Hotel Area (139)
Anaouskha R. Z.
10,0
/ 10
Comfortable atmosphere, friendly staff, clean, delicious food.... very suitable for a complete family staycation... the kids are happy because there are lots of games, the parents are happy to pamper their eyes and bodies because they can soak in hot water
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erna p.
10,0
/ 10
Friendly, comfortable, pleasant facilities, varied food and suitable for the tongue. Great, keep up the best service, Sari Ater ๐
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N***h
10,0
/ 10
The staff is very friendly. The hotel is very comfortable. Strategic location. The food is all delicious. I want to come here again when I'm on holiday.
See original
p***i
9,7
/ 10
The hotel is clean, fragrant, the staff is friendly. From check in to entering the room, there is no long wait. The restaurant is clean, the food is all delicious, and the hot spring is great. I have been here twice. Highly recommended to bring family here.
See original
Papah M.
10,0
/ 10
All hotel staff are very friendly and helpful to visitors. All facilities are complete and very comfortable.
See original
In the Area
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Jl. Raya Ciater - Ciater, Lembang, Bandung, Jawa Barat, Indonesia, 41281
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Sari Ater Hotel
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What's around Sari Ater Hotel
Jl. Raya Ciater - Ciater, Lembang, Bandung, Jawa Barat, Indonesia, 41281
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Discover More About Sari Ater Hotel
note: hotel was previously named Sari Ater Hotel & Resort
Location
Staying at Sari Ater Hotel is a good choice when you are visiting Ciater.
About Sari Ater Hotel
Not only located within easy reach of various places of interests for your adventure, but staying at Sari Ater Hotel will also give you a pleasant stay.
Whether you are planning an event or other special occasions, Sari Ater Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Sari Ater Hotel.
From business event to corporate gathering, Sari Ater Hotel provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Sari Ater Hotel, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Sari Ater Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Sari Ater Hotel.
Have an enjoyable and relaxing day at the pool, whether youโre traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sari Ater Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Sari Ater Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Sari Ater Hotel is the right place to stay.
All facilities in Sari Ater Hotel
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Hotel Services
- Bellhop
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Medical service
- Newspaper in lobby
- Newspaper
- Porter
- Tours
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Connecting rooms
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Smoking area
- Terrace
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- Minibar
- Refrigerator
- Shower
- TV
Sports and Recreations
- Archery
- Cycling
- Fishing
- Horse riding
- Sport courts
- Table tennis
Things to Do
- Children play area
- Garden
- Massage
- Outdoor facilities
- Outdoor pool
Food and Drinks
- A la carte breakfast
- Breakfast
- Buffet breakfast
- Dining area
Business Facilities
- Business center
- Meeting facilities
- Photocopier
Accessibilty
- Accessible bathroom
- Braille or raised signage
Nearby Facilities
- ATM/Banking
- Supermarket
Connectivity
- LAN Internet
- Free WiFi
Family-friendly Facilities
- Children pool
Transportation
- Area shuttle with surcharge
Accommodation Policy & General Information in Sari Ater Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 11:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in process. Deposit is required during check-in using cash, or credit card Minimum IDR. 500.000,- Hotel may accept Early Check in, subject to room availability, with additional fee. Hotel may accept Late check out, subject to room availability, with additional fee. Breakfast time start from 06:00 am until 10:00 am. Additional breakfast are chargeable at IDR. 106.000 Nett/ Person. Pets are NOT allowed.
Deposit
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sari Ater Hotel | 145 |
Number of floors in Sari Ater Hotel | 2 |
Another facilities in Sari Ater Hotel | Bellhop, Concierge, Front desk, 24-hour Receptionist, 24-hour security |
Frequently asked question in Sari Ater Hotel
What are available facilities at Sari Ater Hotel?
There are top facilites at Sari Ater Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sari Ater Hotel?
The standard check-in time at Sari Ater Hotel is starting from From 14:00 while the latest check-out time is at Before 11:00
Does Sari Ater Hotel provide breakfast?
Yes, Sari Ater Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sari Ater Hotel?
Sari Ater Hotel is a 3.0-star hotel.
How many floors does Sari Ater Hotel have?
Sari Ater Hotel has 2 floors.
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More Reviews from Other Guests in Sari Ater Hotel
Overall Ratings & Reviews Sari Ater Hotel
Traveloka (7.890)
Other sources (39)
8,5
Very Good
From 7.890 reviews
Provided by travelers on
Cleanliness
8,4
Room Comfort
8,5
Meal
8,4
Location
8,6
Service and Facilites
8,5
People often mention about Sari Ater Hotel
All
Staff Friendliness (143)
Ambiance (143)
Taste (131)
Family Friendly (130)
Surroundings (124)
Hotel Area (123)
Bedroom (120)
Variety (118)
Bathroom (117)
Activity Option (115)
Sort by
Most Recent
Format
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Preferences
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Traveler Reviews Sari Ater Hotel
Number of reviews per page
20
40
Customer reviews
b***u
10,0
/10
Reviewed 4 day(s) ago
Great hotel and nice hot spring bath
See original
Find this review helpful?
D***n
Leisure
9,4
/10
Reviewed 5 day(s) ago
Back again for a soaking break
See original
Find this review helpful?
A***h
Leisure
9,7
/10
Reviewed 6 day(s) ago
We stayed from Friday to Saturday. Our standard room, without a balcony, was still okay, with a smooth hot shower and complete amenities. The breakfast was excellent, with a complete selection of fried rice, rendang, capcay, lontong opor ayam (chicken rice cake with coconut milk), salad, and more. It was super worth it. You get access to choose one pool (we chose Mayangsari Pool) and one recreational park (curug2). The only downside is there's no elevator to the upper floors; you have to climb the stairs. Those with elderly parents are better off staying at the villa. The best atmosphere is at dawn, when you can walk around exploring all the waterfalls. Overall, we were satisfied with our stay at Sari Ater Hotel.
Read More
See original
Find this review helpful?
Verified Traveler
Staycation
9,4
/10
Reviewed 7 day(s) ago
Nice hotel, good staff, free hot spring, swimming pool, very quiet hotel, no noise, beautiful garden.
Find this review helpful?
AP
Anjar P.
10,0
/10
Reviewed 2 week(s) ago
Stayed one night on Saturday, October 18, 2025. Thank God, I received exceptional service. As soon as I entered, the receptionist was friendly and explained the facilities provided, including free parking, free entry for two people to the Mayang Sari hot pool, waterpark, etc., and there was also a welcome drink. The room was fragrant and clean, well-maintained, the bathroom was clean, the hot water worked well, the AC and TV worked well, the mattress and pillows were just the right thickness and softness. I happened to request a wedding anniversary cake, and it was well-made (thanks Sari Ater :D), the breakfast had a lot of variety, and the taste was delicious (Chef Brajan bumbu good job).
A memorable family vacation, highly recommended ๐
Read More
See original
Find this review helpful?
R***b
Staycation
10,0
/10
Reviewed 2 week(s) ago
A serene atmosphere... Perfect for families. Breakfast is delicious.
See original
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D***a
Staycation
9,7
/10
Reviewed 2 week(s) ago
The facilities are okay, the breakfast is the best, if you want to soak, just do it in front of the restaurant
See original
Find this review helpful?
S***a
Leisure
5,7
/10
Reviewed 2 week(s) ago
The natural ambiance is great, but the hotel facilities are less than comfortable. The hotel is old, so the facilities are minimal. The sound from the next room is clearly audible, the room is cramped, and the AC is noisy. Suitable for nature lovers, there are many accommodation options besides the hotel.
See original
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P***u
9,4
/10
Reviewed 2 week(s) ago
Always stay here when you want to soak in hot water
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I***a
Staycation
9,1
/10
Reviewed 2 week(s) ago
All good, on weekdays it is recommended to soak in warm water so it is comfortable.
See original
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Y***I
Staycation
10,0
/10
Reviewed 2 week(s) ago
Staying at Sariater is as comfortable as it gets.
It's a refreshing place with everything.
The atmosphere makes you want to come back again and again.
The staff are all friendly.
See original
+3
Find this review helpful?
N***i
Leisure
9,7
/10
Reviewed 2 week(s) ago
The check-in/out process is fast, the hotel area is clean and fragrant, the staff are helpful and friendly, the room is comfortable, we slept soundly, the kids didn't want to go home, it's a shame the play area is far away, but a shuttle service is provided so we can take them anywhere.
See original
Find this review helpful?
AH
Ade H. A.
Leisure
10,0
/10
Reviewed 2 week(s) ago
This area is nice, not so far from Jakarta, the area is cool and clean.
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YA
YOUSSUF A.
Leisure
10,0
/10
Reviewed 3 week(s) ago
Nice good hotel in Sari Ater, everything is nice.
Find this review helpful?
DH
Dhita H.
Leisure
10,0
/10
Reviewed 3 week(s) ago
Will be back againโฆ because it was so much fun
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Accommodation's Reply
12 Oct 2025
Dear Mr./Mrs. Dhita, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as your place to stay and relax. We are pleased to hear and greatly appreciate your review of our hotel. We hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Best regards. Boarding House. Front Office Manager.
See original
D***t
10,0
/10
Reviewed 3 week(s) ago
Buy ice cream and eat at a delicious restaurant with friendly staff.
See original
Find this review helpful?
Accommodation's Reply
12 Oct 2025
Dear Sir/Madam, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as your place to stay and for your recreation. We are pleased to hear and greatly appreciate your review of our hotel. We hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Best regards. Boarding House. Front Office Manager.
See original
TA
Tri A. B. S.
9,1
/10
Reviewed 4 week(s) ago
Upon check-in, I was given a less-than-ideal room in Villa No. 620, the end cluster of the old building.
My first complaint: when I wanted to wash the dishes, the tap water was cloudy and unusable.
My second complaint: there was a lot of dust in the bedroom and living room.
My third complaint: when I was about to make hot tea, I noticed the kitchen counter looked like it had been infested with termites and was falling off.
I ran out of patience and immediately went to the front desk to meet with the duty manager that day to complain. I was eventually moved to Villa No. 428, which was much more comfortable and located right in front of the hot springs.
I wondered if it was because I booked through Traveloka that I was given such a shabby villa room, even though the price was quite reasonable at 2.5 million rupiah per day.
Because, when I was walking around, I saw that many villas were still empty and no one had checked in.
Read More
See original
Find this review helpful?
Accommodation's Reply
05 Oct 2025
Dear Mr./Mrs. Tri, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as your place to stay and relax. On behalf of the management, we would like to express our deepest apologies for any inconvenience you experienced during your stay at Sari Ater Hotel & Resort. All feedback and criticisms you have provided will serve as a basis for future improvements, and we hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Kos. Front Office Manager.
See original
AR
Anaouskha R. Z.
Leisure
10,0
/10
Reviewed 4 week(s) ago
Comfortable atmosphere, friendly staff, clean, delicious food.... very suitable for a complete family staycation... the kids are happy because there are lots of games, the parents are happy to pamper their eyes and bodies because they can soak in hot water
See original
Find this review helpful?
Accommodation's Reply
05 Oct 2025
Dear Sir/Madam, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as your place to stay and for your recreation. We are pleased to hear and greatly appreciate your review of our hotel. We hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Best regards. Boarding House. Front Office Manager.
See original
Verified Traveler
Leisure
10,0
/10
Reviewed 4 week(s) ago
Comfortable and want to come back again... Suitable for family staycation, healing, pampering the eyes, mind, and body because you can relax soaking in hot water
See original
Find this review helpful?
Accommodation's Reply
05 Oct 2025
Dear Sir/Madam, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as your place to stay and for your recreation. We are pleased to hear and greatly appreciate your review of our hotel. We hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Best regards. Boarding House. Front Office Manager.
See original
L***h
9,4
/10
Reviewed 5 week(s) ago
The recreational facilities are very varied. We tried the hot springs, ATV rides, and river tubing. Definitely worth a try.
See original
Find this review helpful?
Accommodation's Reply
05 Oct 2025
Dear Sir/Madam, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as your place to stay and for your recreation. We are pleased to hear and greatly appreciate your review of our hotel. We hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Best regards. Boarding House. Front Office Manager.
See original
Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Sari Ater Hotel
Traveloka (7.890)
Other sources (39)
8,5
Very Good
From 7.890 reviews
Provided by travelers on
Cleanliness
8,4
Room Comfort
8,5
Meal
8,4
Location
8,6
Service and Facilites
8,5
People often mention about Sari Ater Hotel
All
Staff Friendliness (143)
Ambiance (143)
Taste (131)
Family Friendly (130)
Surroundings (124)
Hotel Area (123)
Bedroom (120)
Variety (118)
Bathroom (117)
Activity Option (115)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Sari Ater Hotel
Number of reviews per page
20
40
Customer reviews
b***u
10,0
/10
Reviewed 4 day(s) ago
Great hotel and nice hot spring bath
See original
Find this review helpful?
D***n
Leisure
9,4
/10
Reviewed 5 day(s) ago
Back again for a soaking break
See original
Find this review helpful?
A***h
Leisure
9,7
/10
Reviewed 6 day(s) ago
We stayed from Friday to Saturday. Our standard room, without a balcony, was still okay, with a smooth hot shower and complete amenities. The breakfast was excellent, with a complete selection of fried rice, rendang, capcay, lontong opor ayam (chicken rice cake with coconut milk), salad, and more. It was super worth it. You get access to choose one pool (we chose Mayangsari Pool) and one recreational park (curug2). The only downside is there's no elevator to the upper floors; you have to climb the stairs. Those with elderly parents are better off staying at the villa. The best atmosphere is at dawn, when you can walk around exploring all the waterfalls. Overall, we were satisfied with our stay at Sari Ater Hotel.
Read More
See original
Find this review helpful?
Verified Traveler
Staycation
9,4
/10
Reviewed 7 day(s) ago
Nice hotel, good staff, free hot spring, swimming pool, very quiet hotel, no noise, beautiful garden.
Find this review helpful?
AP
Anjar P.
10,0
/10
Reviewed 2 week(s) ago
Stayed one night on Saturday, October 18, 2025. Thank God, I received exceptional service. As soon as I entered, the receptionist was friendly and explained the facilities provided, including free parking, free entry for two people to the Mayang Sari hot pool, waterpark, etc., and there was also a welcome drink. The room was fragrant and clean, well-maintained, the bathroom was clean, the hot water worked well, the AC and TV worked well, the mattress and pillows were just the right thickness and softness. I happened to request a wedding anniversary cake, and it was well-made (thanks Sari Ater :D), the breakfast had a lot of variety, and the taste was delicious (Chef Brajan bumbu good job).
A memorable family vacation, highly recommended ๐
Read More
See original
Find this review helpful?
R***b
Staycation
10,0
/10
Reviewed 2 week(s) ago
A serene atmosphere... Perfect for families. Breakfast is delicious.
See original
Find this review helpful?
D***a
Staycation
9,7
/10
Reviewed 2 week(s) ago
The facilities are okay, the breakfast is the best, if you want to soak, just do it in front of the restaurant
See original
Find this review helpful?
S***a
Leisure
5,7
/10
Reviewed 2 week(s) ago
The natural ambiance is great, but the hotel facilities are less than comfortable. The hotel is old, so the facilities are minimal. The sound from the next room is clearly audible, the room is cramped, and the AC is noisy. Suitable for nature lovers, there are many accommodation options besides the hotel.
See original
Find this review helpful?
P***u
9,4
/10
Reviewed 2 week(s) ago
Always stay here when you want to soak in hot water
See original
Find this review helpful?
I***a
Staycation
9,1
/10
Reviewed 2 week(s) ago
All good, on weekdays it is recommended to soak in warm water so it is comfortable.
See original
Find this review helpful?
Y***I
Staycation
10,0
/10
Reviewed 2 week(s) ago
Staying at Sariater is as comfortable as it gets.
It's a refreshing place with everything.
The atmosphere makes you want to come back again and again.
The staff are all friendly.
See original
+3
Find this review helpful?
N***i
Leisure
9,7
/10
Reviewed 2 week(s) ago
The check-in/out process is fast, the hotel area is clean and fragrant, the staff are helpful and friendly, the room is comfortable, we slept soundly, the kids didn't want to go home, it's a shame the play area is far away, but a shuttle service is provided so we can take them anywhere.
See original
Find this review helpful?
AH
Ade H. A.
Leisure
10,0
/10
Reviewed 2 week(s) ago
This area is nice, not so far from Jakarta, the area is cool and clean.
See original
Find this review helpful?
YA
YOUSSUF A.
Leisure
10,0
/10
Reviewed 3 week(s) ago
Nice good hotel in Sari Ater, everything is nice.
Find this review helpful?
DH
Dhita H.
Leisure
10,0
/10
Reviewed 3 week(s) ago
Will be back againโฆ because it was so much fun
See original
Find this review helpful?
Accommodation's Reply
12 Oct 2025
Dear Mr./Mrs. Dhita, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as your place to stay and relax. We are pleased to hear and greatly appreciate your review of our hotel. We hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Best regards. Boarding House. Front Office Manager.
See original
D***t
10,0
/10
Reviewed 3 week(s) ago
Buy ice cream and eat at a delicious restaurant with friendly staff.
See original
Find this review helpful?
Accommodation's Reply
12 Oct 2025
Dear Sir/Madam, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as your place to stay and for your recreation. We are pleased to hear and greatly appreciate your review of our hotel. We hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Best regards. Boarding House. Front Office Manager.
See original
TA
Tri A. B. S.
9,1
/10
Reviewed 4 week(s) ago
Upon check-in, I was given a less-than-ideal room in Villa No. 620, the end cluster of the old building.
My first complaint: when I wanted to wash the dishes, the tap water was cloudy and unusable.
My second complaint: there was a lot of dust in the bedroom and living room.
My third complaint: when I was about to make hot tea, I noticed the kitchen counter looked like it had been infested with termites and was falling off.
I ran out of patience and immediately went to the front desk to meet with the duty manager that day to complain. I was eventually moved to Villa No. 428, which was much more comfortable and located right in front of the hot springs.
I wondered if it was because I booked through Traveloka that I was given such a shabby villa room, even though the price was quite reasonable at 2.5 million rupiah per day.
Because, when I was walking around, I saw that many villas were still empty and no one had checked in.
Read More
See original
Find this review helpful?
Accommodation's Reply
05 Oct 2025
Dear Mr./Mrs. Tri, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as your place to stay and relax. On behalf of the management, we would like to express our deepest apologies for any inconvenience you experienced during your stay at Sari Ater Hotel & Resort. All feedback and criticisms you have provided will serve as a basis for future improvements, and we hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Kos. Front Office Manager.
See original
AR
Anaouskha R. Z.
Leisure
10,0
/10
Reviewed 4 week(s) ago
Comfortable atmosphere, friendly staff, clean, delicious food.... very suitable for a complete family staycation... the kids are happy because there are lots of games, the parents are happy to pamper their eyes and bodies because they can soak in hot water
See original
Find this review helpful?
Accommodation's Reply
05 Oct 2025
Dear Sir/Madam, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as your place to stay and for your recreation. We are pleased to hear and greatly appreciate your review of our hotel. We hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Best regards. Boarding House. Front Office Manager.
See original
Verified Traveler
Leisure
10,0
/10
Reviewed 4 week(s) ago
Comfortable and want to come back again... Suitable for family staycation, healing, pampering the eyes, mind, and body because you can relax soaking in hot water
See original
Find this review helpful?
Accommodation's Reply
05 Oct 2025
Dear Sir/Madam, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as your place to stay and for your recreation. We are pleased to hear and greatly appreciate your review of our hotel. We hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Best regards. Boarding House. Front Office Manager.
See original
L***h
9,4
/10
Reviewed 5 week(s) ago
The recreational facilities are very varied. We tried the hot springs, ATV rides, and river tubing. Definitely worth a try.
See original
Find this review helpful?
Accommodation's Reply
05 Oct 2025
Dear Sir/Madam, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as your place to stay and for your recreation. We are pleased to hear and greatly appreciate your review of our hotel. We hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Best regards. Boarding House. Front Office Manager.
See original
Number of reviews per page
20
40