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Swiss-Belhotel Balikpapan
Hotels
8,5
/10
Very Good
6.119 reviews
What Guests Say About Their Stay
Bedroom (81)
Distance To City Center (80)
Staff Friendliness (80)
Ambiance (78)
S***i
10,0
/ 10
Ambiance/Facilities are complete and serve all the necessities. Food in the restaurant has plenty of choices for various taste buds. The staff are very friendly and announced my arrival as guest of the day with all the perks provided. The bed is comfortable for relaxing. Price is very reasonable and finally, the location is very convenient and close to all things being in the city center.
FX Nanang S.
9,1
/ 10
This is my second time to spend time with my family in this hotel. The most loveable from this hotel is the sea view, the food, and the swimming pool. All hotel staff is great 👍🏼
Muhammad M. N. H.
8,5
/ 10
A very nice and comfort place with great sea view. very good and friendly staff, a variety of breakfast menus, very suitable for spending vacation time.
Dandy
9,7
/ 10
Hotel with good quality services. Given high floor room with incredible sea view. Just awesome stay. Will return again.
Dekrita R. H.
8,5
/ 10
incredible experience stay in swisbell hotel.. great food taste
In the Area
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Jalan Jendral Sudirman, Komplek Balikpapan Ocean Square, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76113
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Swiss-Belhotel Balikpapan
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What's around Swiss-Belhotel Balikpapan
Jalan Jendral Sudirman, Komplek Balikpapan Ocean Square, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76113
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Discover More About Swiss-Belhotel Balikpapan
Location
Staying at Swiss-Belhotel Balikpapan is a good choice when you are visiting Balikpapan City Center.
About Swiss-Belhotel Balikpapan
Whether you are planning an event or other special occasions, Swiss-Belhotel Balikpapan is a great choice for you with a large and well-equipped function room to suit your requirements.
From business event to corporate gathering, Swiss-Belhotel Balikpapan provides complete services and facilities that you and your colleagues need.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Swiss-Belhotel Balikpapan exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Swiss-Belhotel Balikpapan is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Swiss-Belhotel Balikpapan.
All facilities in Swiss-Belhotel Balikpapan
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Wedding service
Food and Drinks
- Restaurant with AC
- A la carte lunch
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Poolside bar
- Snacks
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Refrigerator
- Shower
- TV
Business Facilities
- Business facilities
- Conference room
- Meeting facilities
- Photocopier
Transportation
- Airport transfer
- Car rental
- Valet parking
Things to Do
- Fitness center
- Outdoor pool
- Spa
Connectivity
- LAN Internet
- Free WiFi
Accessibilty
- Accessibility equipment
- Disabled access friendly
Shuttle Service
- Airport transfer (surcharge)
Nearby Facilities
- ATM/Banking
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Swiss-Belhotel Balikpapan
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Minimum Age Policy
Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Swiss-Belhotel Balikpapan | 235 |
Number of floors in Swiss-Belhotel Balikpapan | 17 |
Another facilities in Swiss-Belhotel Balikpapan | Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant |
Frequently asked question in Swiss-Belhotel Balikpapan
What are available facilities at Swiss-Belhotel Balikpapan?
There are top facilites at Swiss-Belhotel Balikpapan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Swiss-Belhotel Balikpapan?
The standard check-in time at Swiss-Belhotel Balikpapan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Swiss-Belhotel Balikpapan provide breakfast?
Yes, Swiss-Belhotel Balikpapan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Swiss-Belhotel Balikpapan?
Swiss-Belhotel Balikpapan is a 4.0-star hotel.
How many floors does Swiss-Belhotel Balikpapan have?
Swiss-Belhotel Balikpapan has 17 floors.
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More Reviews from Other Guests in Swiss-Belhotel Balikpapan
Traveloka (6.032)
Other sources (87)
8,5
Very Good
From 6.032 reviews
Provided by travelers on
Cleanliness
8,6
Room Comfort
8,6
Meal
8,6
Location
8,6
Service and Facilites
8,5
People often mention about Swiss-Belhotel Balikpapan
All
Bedroom (62)
Ambiance (60)
Distance to City Center (54)
Staff Friendliness (51)
Room Space (49)
Bathroom (49)
Variety (48)
Taste (42)
Hotel Area (41)
Surroundings (37)
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Traveler Reviews Swiss-Belhotel Balikpapan
Number of reviews per page
20
40
Customer reviews
f***n
8,2
/10
Reviewed 1 week(s) ago
Please improve the cleanliness, the hotel is expensive but it smells really dirty 😌
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A***i
10,0
/10
Reviewed 1 week(s) ago
Best, satisfying, good service
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I***h
Staycation
10,0
/10
Reviewed 1 week(s) ago
The hotel staff was very friendly, check-in was fast, the food was delicious, and the hotel facilities were complete. It was a very enjoyable and memorable staycation at the Swiss-Bel Hotel Balikpapan. Continued success, Swiss-Bel.
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+2
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S***i
10,0
/10
Reviewed 2 week(s) ago
Ambiance/Facilities are complete and serve all the necessities. Food in the restaurant has plenty of choices for various taste buds. The staff are very friendly and announced my arrival as guest of the day with all the perks provided. The bed is comfortable for relaxing. Price is very reasonable and finally, the location is very convenient and close to all things being in the city center.
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S***i
10,0
/10
Reviewed 2 week(s) ago
Friendly service, clean hotel rooms, and a one-night stay for three people with our family.
Thank you.
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RA
Rini A.
Staycation
10,0
/10
Reviewed 3 week(s) ago
My family's subscription from my children who are babies to 3 years old 💕
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E***i
Leisure
10,0
/10
Reviewed 3 week(s) ago
Our few nights here were truly amazing. The room was very comfortable, with the best ocean view, clean and fragrant. The staff were very friendly and helpful throughout our stay. The location is also in the city center, making it very easy to get around. There are also many culinary options around the hotel. I will definitely come back to stay here again. Thank you 🥰
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jt
jahja t. s. a.
Business
10,0
/10
Reviewed 3 week(s) ago
The location is very strategic, being in the city center. The hotel staff are very friendly.
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jt
jahja t. s. a.
Business
10,0
/10
Reviewed 3 week(s) ago
Keep it up... An exciting experience at Swiss-Belhotel Balikpapan
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1 people find it helpful
Multi
9,4
/10
Reviewed 6 week(s) ago
good, it's just that the area towards the mall next door is a bit narrow
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Accommodation's Reply
11 Aug 2025
Dear Mr. Multi S. D, Warm greetings from Swiss-Belhotel Balikpapan. Thank you for your review. We are pleased to know that you were satisfied with your stay at our hotel. Regarding your feedback regarding the area leading to the mall next door, we apologize for the inconvenience. We have coordinated with the relevant parties to ensure the area remains clean and comfortable for our guests. Thank you for choosing Swiss-Belhotel Balikpapan as your place to stay. We look forward to welcoming you back again in the future. Best regards, Swiss-Belhotel Balikpapan
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G***t
Leisure
10,0
/10
Reviewed 6 week(s) ago
Very comfortable and impressive, friendly service, place with good view and close to the city and tourist attractions as well as public facilities
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Accommodation's Reply
08 Aug 2025
Dear Mr./Ms. G*t. Warmest greetings from Swiss-Belhotel Balikpapan. Thank you for this very positive review. We are delighted to know that you felt comfortable and impressed with our friendly service, beautiful views, and strategic location close to the city, tourist attractions, and public facilities. We will continue to strive to provide the best experience for every guest. Thank you for choosing Swiss-Belhotel Balikpapan as your place to stay. We look forward to welcoming you and your loved ones back in the future. Best regards, Swiss-Belhotel Balikpapan
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M***i
Business
10,0
/10
Reviewed 7 week(s) ago
Clean and friendly staff and highly recommended for friends and family
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Accommodation's Reply
08 Aug 2025
Dear Mr./Ms. M*i, Warmest greetings from Swiss-Belhotel Balikpapan. Thank you for your positive review. We are delighted to hear that you felt comfortable with the cleanliness of the hotel and the friendly service from our team. Your recommendation to friends and family means a lot to us. Thank you for choosing Swiss-Belhotel Balikpapan as your place to stay. We look forward to welcoming you and your loved ones back in the future. Best regards, Swiss-Belhotel Balikpapan
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I***a
Transit
8,2
/10
Reviewed 7 week(s) ago
A Short stay from Tanjung Redeb before continuing to Jkt the next day, room is good with plenty of outlet to recharge phones & camera. Bathroom is clean, staff is firendly
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Accommodation's Reply
08 Aug 2025
Dear Mr/Mrs. I***a,
Warmest Greeting from Swiss-Belhotel Balikpapan..
Thank you for choosing to stay with us during your short trip from Tanjung Redeb before continuing to Jakarta. We’re glad to hear you enjoyed the room facilities, especially the convenient outlets, as well as our clean bathroom and friendly service.
Thank you for choosing Swiss-Belhotel Balikpapan to stay.
We look forward to welcoming you again on your next visit.
Regards,
Swiss-Belhotel Balikpapan
E***y
Leisure
10,0
/10
Reviewed 8 week(s) ago
The receptionists are friendly and the hotel is also clean.
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Accommodation's Reply
29 Jul 2025
Dear Mr./Ms. E*y, Warmest greetings from Swiss-Belhotel Balikpapan. We are pleased to know that you were comfortable with our receptionist service and the cleanliness of the hotel. Guest satisfaction is our priority, and your review is a motivation for our team to continue providing the best service. Thank you for choosing Swiss-Belhotel Balikpapan as your place to stay. We look forward to welcoming you back in the future. Best regards, Swiss-Belhotel Balikpapan
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qu
qisya u.
Staycation
9,4
/10
Reviewed 12 week(s) ago
very comfortable, all the facilities are good... from the room suite, the lift directly faces the swimming pool, the view is the best 👍
hopefully the breakfast menu can be more varied
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Accommodation's Reply
16 Jul 2025
Dear Ms. Qisya U, Warmest greetings from Swiss-Belhotel Balikpapan. Thank you very much for your positive review. We are delighted to hear that you were comfortable with our facilities, enjoyed your suite with direct pool access, and enjoyed the impressive views. We also appreciate your feedback regarding the variety of breakfast options. We will forward this suggestion to the relevant team for evaluation so that we can provide more diverse options on your next visit. Thank you for choosing Swiss-Belhotel Balikpapan as your place to stay. We look forward to welcoming you back for an even more enjoyable stay. Best regards, Swiss-Belhotel Balikpapan
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TS
Tiniek S.
Staycation
9,4
/10
Reviewed 13 week(s) ago
friendly staff, clean hotel, nice view from the room facing the sea, but in front of it there are many abandoned shophouses, the closed mall somewhat disturbs the view and access to the hotel. The road is uphill
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Accommodation's Reply
23 Jun 2025
Dear Mrs. Tiniek S, Warm Greetings from Swiss-Belhotel Balikpapan. Thank you for taking the time to provide a review of your stay with us. We are very pleased to know that you felt comfortable with the cleanliness of the hotel, the friendliness of our staff, and the sea view from your room. We also appreciate your feedback regarding the hotel's surroundings and access. This will be our concern going forward, and we will continue to strive to provide the best service despite limitations beyond our control. Thank you for choosing Swiss-Belhotel Balikpapan as your place to stay. Hopefully we can continue to be Mrs. Tiniek's choice when you visit again. Best Regards, Swiss-Belhotel Balikpapan
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abdul r. s. s.
10,0
/10
Reviewed 14 week(s) ago
Overall good. Service and welcome was great. Will come back again.
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Accommodation's Reply
23 Jun 2025
Dear Mr. Abdul R. S. S, Warm Greetings from Swiss-Belhotel Balikpapan. Thank you for the positive review that Mr. Abdul has given. We are very happy to hear that you are satisfied with the service and welcome from our team. It is an honor for us to be able to provide a memorable stay experience. Thank you for choosing Swiss-Belhotel Balikpapan as your place to stay. We look forward to welcoming Mr. Abdul back in the future. Best Regards, Swiss-Belhotel Balikpapan
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SC
Sri C.
Business
10,0
/10
Reviewed 16 week(s) ago
The staff from Security, Reception, FB are all very friendly and very helpful. The breakfast is delicious, there are many choices of delicious menus. The hotel is child-friendly, there is a playground and swimming pool. The cleanliness of the rooms is very well maintained, the amenities are also complete. The view of the room is very beautiful. Suitable for business trips like me. Very comfortable and memorable. Thank you to all the staff🙏
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1 people find it helpful
Accommodation's Reply
23 Jun 2025
Dear Mr./Mrs. Sri C, Warm Greetings from Swiss-Belhotel Balikpapan. Dear Mr./Mrs. Sri C, Thank you very much for your very positive and comprehensive review. We are very pleased to know that your stay with us was so enjoyable, starting from the friendliness of our staff, the variety of breakfast menus, to the facilities for children and the comfort of the room. This review from you is a great motivation for our entire team from the Security team, reception, F&B, to Housekeeping - to continue to provide the best service. We are also very pleased to know that our hotel can be a comfortable choice for your business trip. Thank you for choosing Swiss-Belhotel Balikpapan as a place to stay. We look forward to welcoming you back in the future. Best regards, Swiss-Belhotel Balikpapan
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RA
Riza A. Z. D.
Staycation
8,5
/10
Reviewed 16 week(s) ago
The food is delicious, the beach view is not perfect but it is comfortable and clean, next time I want a perfect beach view.
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Accommodation's Reply
23 Jun 2025
Dear Mr./Mrs. Riza A. Z. D, Warm Greetings from Swiss-Belhotel Balikpapan. Thank you very much for your review and visit from Mr./Mrs. Riza. We are happy to hear that you enjoyed our food and felt comfortable with the cleanliness of our place. We apologize for not getting the beach view that you expected this time. Hopefully on your next visit we can provide a more complete experience with the right beach view. Thank you for choosing Swiss-Belhotel Balikpapan as your place to stay. We look forward to welcoming you back in the future. Best Regards, Swiss-Belhotel Balikpapan
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s***o
Leisure
8,5
/10
Reviewed 18 week(s) ago
Strategic location with a view of the beach in the room window, the room is quite spacious, clean and comfortable, there are Qibla directions available, the bathroom is spacious and clean, access to the city is quite close, the parking area is limited in the yard, but there is a large area around the hotel building.
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1 people find it helpful
Accommodation's Reply
28 May 2025
Dear Mr./Mrs. S*o, Warmest Greetings from Swiss-Belhotel Balikpapan. Thank you very much for your positive and detailed review. We are very pleased to know that you felt comfortable during your stay, starting from the cleanliness and comfort of the room, the beach view, to the supporting facilities such as the direction of the Qibla and the parking area. This review from you means a lot to us and is our motivation to continue to provide the best service. Thank you for choosing Swiss-Belhotel Balikpapan as a place to stay. We hope to welcome you back in the future. Best regards, Swiss-Belhotel Balikpapan
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Number of reviews per page
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