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- Hotel in Swiss-Belinn Balikpapan
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Swiss-Belinn Balikpapan
Hotels
8,4
/10
Very Good
8.043 reviews
What Guests Say About Their Stay
Staff Friendliness (88)
Distance To City Center (87)
Bedroom (70)
Ambiance (60)
Wiwit Karyono
8,5
/ 10
clean, comfortable, nice staff, good breakfast
Bachtiar R.
8,5
/ 10
good hotel and kind staff. near with strategic places
Romi A.
9,7
/ 10
Good enough, value for money, the place was so strategic, the staff show us willing to help, satisfy.
Daniel Raindy
9,1
/ 10
Nice room. Tasty breakfast. Recommended hotel
Daniel R. W.
9,1
/ 10
Nice location and nice hotel. Strongly recommended
In the Area
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Sudirman Square Jalan Jend Sudirman No.345 Balikpapan, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76114
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Swiss-Belinn Balikpapan
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Per room per night (excl. taxes & fees)
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What's around Swiss-Belinn Balikpapan
Sudirman Square Jalan Jend Sudirman No.345 Balikpapan, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76114
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Discover More About Swiss-Belinn Balikpapan
Location
Staying at Swiss-Belinn Balikpapan is a good choice when you are visiting Balikpapan City Center.
About Swiss-Belinn Balikpapan
From business event to corporate gathering, Swiss-Belinn Balikpapan provides complete services and facilities that you and your colleagues need.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Swiss-Belinn Balikpapan.
The hotel’s fitness center is a must-try during your stay here.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Swiss-Belinn Balikpapan exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Swiss-Belinn Balikpapan is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Swiss-Belinn Balikpapan is the right place to stay.
All facilities in Swiss-Belinn Balikpapan
Entertainment Facility
Fitness Center
Lobby
Accommodation Services
Exterior
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
Hotel Services
- Bellhop
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
- 24-hour Receptionist
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Non-smoking room
- Smoking area
Business Facilities
- Business center
- Computer station
- Meeting facilities
- Projector
Things to Do
- Fitness center
- Massage
- Spa
- Steam room
Transportation
- Car rental
- Valet parking
Accessibilty
- Accessibility equipment
- Wheelchair accessible
Nearby Facilities
- ATM/Banking
- Grocery
Connectivity
- LAN Internet
- Free WiFi
Food and Drinks
- Vegetarian meal
Sports and Recreations
- Fitness center
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Swiss-Belinn Balikpapan
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Swiss-Belinn Balikpapan | 133 |
Number of floors in Swiss-Belinn Balikpapan | 3 |
Another facilities in Swiss-Belinn Balikpapan | Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant |
Frequently asked question in Swiss-Belinn Balikpapan
What are available facilities at Swiss-Belinn Balikpapan?
There are top facilites at Swiss-Belinn Balikpapan such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Swiss-Belinn Balikpapan?
The standard check-in time at Swiss-Belinn Balikpapan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Swiss-Belinn Balikpapan provide breakfast?
Yes, Swiss-Belinn Balikpapan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Swiss-Belinn Balikpapan?
Swiss-Belinn Balikpapan is a 3.0-star hotel.
How many floors does Swiss-Belinn Balikpapan have?
Swiss-Belinn Balikpapan has 3 floors.
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More Reviews from Other Guests in Swiss-Belinn Balikpapan
Traveloka (8.007)
Other sources (36)
8,4
Very Good
From 8.007 reviews
Provided by travelers on
Cleanliness
8,5
Room Comfort
8,4
Meal
8,3
Location
8,6
Service and Facilites
8,4
People often mention about Swiss-Belinn Balikpapan
All
Staff Friendliness (82)
Distance to City Center (77)
Bedroom (69)
Ambiance (63)
Room Space (56)
Bathroom (55)
Accessibility (52)
Hotel Area (44)
Check-in/out Time (42)
Taste (38)
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Traveler Reviews Swiss-Belinn Balikpapan
Number of reviews per page
20
40
Customer reviews
Verified Traveler
Business
10,0
/10
Reviewed 6 day(s) ago
The front desk was very friendly and helpful when the room I had booked wasn't available. They immediately helped me find a higher-class room at the same price as my original reservation. Thank you.
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N***y
8,2
/10
Reviewed 2 week(s) ago
Nice hotel and friendly staff to help you
1 people find it helpful
Accommodation's Reply
08 Oct 2025
Dear Valuable Guest,
Thank you for taking the time to give the review of your recent visit at Swiss-Belinn Balikpapan. We are very happy to know that you enjoyed your visit. Your review are very valuable to us. We look forward to welcoming you back again. Sincerely, Management
D***a
Business
6,4
/10
Reviewed 2 week(s) ago
The room was damp and smelled musty, the sheets also smelled, the pillows smelled like they had never been changed, and the atmosphere was also very dark. For that price, it wasn't worth it. Even though it was a non-smoking room, they should still maintain the cleanliness and fragrance of the room, at least there should be air freshener, and the hallway on the 3rd floor smelled really musty.
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Accommodation's Reply
10 Oct 2025
Dear Valuable Guest, Warm greetings from Swiss-Belinn Balikpapan. Thank you for choosing and staying at our hotel and taking the time to write a review based on your stay experience. We apologize for the inconvenience, we have also conveyed this point to the relevant department. We are committed to providing a memorable stay experience for our guests, so we are working to improve this and ensure that a similar thing does not happen on your next visit. We hope you will give us a second chance to serve you better in the future. Management.
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if
ina f.
10,0
/10
Reviewed 2 week(s) ago
Thank you Mas Doni for providing a nice room.
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DS
Dahlia S.
Staycation
6,9
/10
Reviewed 2 week(s) ago
- The power to the power outlet often went out
Repeated repairs 381
- The AC leaked until check out without any repairs. When we moved in, there were no toiletries 382
- The bedsheets had 37 blood stains (I forgot which room), so we had to move rooms
- When we checked in, no one helped us with our luggage.
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Accommodation's Reply
10 Oct 2025
Dear Mrs. Dahlia, Warm greetings from Swiss-Belinn Balikpapan. Thank you for choosing and staying at our hotel and taking the time to write a review based on your stay experience. We apologize for the inconvenience you experienced and have conveyed some of the points you raised to the relevant department, and we will also provide a much better room allocation on your next visit. We are committed to providing a memorable stay experience for our guests so we are trying to improve this and ensure that a similar thing does not happen on your next visit. We hope you will give us a second chance to serve you better in the future. Management
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JG
Jeprianto G.
10,0
/10
Reviewed 2 week(s) ago
very friendly, kind and polite,,,,
josss
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Accommodation's Reply
08 Oct 2025
Dear Mr. Jeprianto G, Thank you for taking the time to write a review based on your recent stay. We are honored to receive your positive feedback. We hope Swiss-Belinn Balikpapan will continue to be your preferred accommodation choice, and we look forward to welcoming you back. Management
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F***y
5,7
/10
Reviewed 3 week(s) ago
The room was dirty, the sheets were stained.
We weren't given towels, and the soap had to be refilled.
The shower was terrible, the water didn't come out smoothly.
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1 people find it helpful
Accommodation's Reply
10 Oct 2025
Dear Valuable Guest, Warm greetings from Swiss-Belinn Balikpapan. Thank you for choosing and staying at our hotel and taking the time to write a review based on your stay experience. We apologize for the inconvenience you experienced and have forwarded some of the points you raised to the relevant department. We are committed to providing a memorable stay experience for our guests, so we are working to improve this and ensure that a similar incident does not occur on your next visit. We hope you will give us a second chance to serve you better in the future. Management
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G***a
Business
8,5
/10
Reviewed 3 week(s) ago
Good place, good food & affordable
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Accommodation's Reply
30 Sep 2025
Dear Valuable Guest,
Thank you for taking the time to give the review of your recent visit at Swiss-Belinn Balikpapan. We are very happy to know that you enjoyed your visit. Your review are very valuable to us. We look forward to welcoming you back again. Sincerely, Management
D***e
Transit
8,7
/10
Reviewed 4 week(s) ago
Superior room 232, the outdoor AC fan unit is very close to the room and is very noisy all night, so I can't sleep. The window faces an unkempt alley where the outdoor AC fan unit is located.
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Accommodation's Reply
30 Sep 2025
Dear Valuable Guest, Warm greetings from Swiss-Belinn Balikpapan. Thank you for choosing and staying at our hotel and for taking the time to write a review based on your stay experience. What you conveyed regarding several points has now been conveyed to the relevant department and will be followed up as appropriate. We apologize for the inconvenience you experienced. We are committed to providing a memorable stay experience for our guests, so we are working to improve this and ensure that a similar incident does not occur on your next visit. We hope you will give us a second chance to serve you better in the future. Management.
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D***n
10,0
/10
Reviewed 4 week(s) ago
Nice room, nice staff. Good food and facility.
1 people find it helpful
Accommodation's Reply
30 Sep 2025
Dear Valuable Guest,
Thank you for taking the time to give the review of your recent visit at Swiss-Belinn Balikpapan. We are very happy to know that you enjoyed your visit. Your review are very valuable to us. We look forward to welcoming you back again. Sincerely, Management
I***i
Leisure
8,5
/10
Reviewed 6 week(s) ago
Booked without knowing that the hotel has a pub and active every saturday night,
Thanked to the staffs they gave me a room far from the noise.
1 people find it helpful
Accommodation's Reply
30 Sep 2025
Dear Valuable Guest,
Thank you for taking the time to give the review of your recent visit at Swiss-Belinn Balikpapan. We are very happy to know that you enjoyed your visit. Your review are very valuable to us. We look forward to welcoming you back again. Sincerely, Management
Y***i
Leisure
6,1
/10
Reviewed 6 week(s) ago
Booked a room via Traveloka, requested a deluxe room, but when I checked in, it wasn't available and I was given a twin according to the voucher even though I could choose it before booking. The roof of the room's ventilation leaked when it rained, really disturbing my sleep, I couldn't ask for a room change. When I first entered the room, the bathroom cloth was already wet and it wasn't replaced. The basement parking area smelled really bad, the waitress service was also bad when clearing up used plates from my bf, in essence, the room I booked didn't match the price and picture. It's really not worth it and I'd only try it once.
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Accommodation's Reply
01 Oct 2025
Dear Valuable Guest, Warm greetings from Swiss-Belinn Balikpapan. Thank you for choosing and staying at our hotel and for taking the time to write a review based on your experience. We have forwarded your comments regarding the condition of the room to the relevant department for immediate improvement. We apologize for the inconvenience you experienced. We are committed to providing a memorable stay experience for our guests, so we are working to improve this and ensure a similar incident does not occur on your next visit. We hope you will give us a second chance to serve you better in the future. Management
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N***y
Business
9,4
/10
Reviewed 6 week(s) ago
Clean rooms and a hotel in the city center. Easy access.
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Accommodation's Reply
30 Sep 2025
Dear Valuable Guest, thank you for taking the time to write a review of your stay at Swiss-Belinn Balikpapan. We are honored to have made your stay memorable. We look forward to welcoming you back. Management
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T***i
9,3
/10
Reviewed 7 week(s) ago
everything was good, got a room on the 2nd floor, only when sleeping at night the sound of L2C music could be heard.
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Accommodation's Reply
30 Sep 2025
Dear Valuable Guest, Warm greetings from Swiss-Belinn Balikpapan. Thank you for choosing and staying at our hotel and for taking the time to write a review based on your stay experience. We have followed up on your points & will provide you with a room allocation away from noise on your next visit, We apologize for the inconvenience you experienced, We are committed to providing a memorable stay experience for our guests so we are working to improve this and ensure a similar thing does not happen on your next visit. We hope you will give us a second chance to serve you better in the future. Management.
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Guest
Business
6,9
/10
Reviewed 7 week(s) ago
Everything was good, except the food . Breakfast buffet rather cold , every day during my stay
Find this review helpful?
Accommodation's Reply
01 Sep 2025
Dear Valuable Guest,
Warmest Greetings from Swiss-Belinn Balikpapan, First of all we would like to thank you for the feedback concerning your stay, it was our pleasure to have you here with us. We do apologies for the inconvenience caused by several situations mentioned when you stayed at. We will ensure this not happen again in your next visit. We hope that we could recover your trust in us and welcome you back on your next visit to Balikpapan. Warm regards, Management
P***e
Business
9,1
/10
Reviewed 8 week(s) ago
Arriving at the hotel was a bit of a hassle because the app order hadn't arrived yet, even though it had been placed several days prior. We couldn't check in until 2:30 PM WITA, even though we arrived at the hotel at 1:00 PM WITA. However, the receptionist was friendly.
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Accommodation's Reply
01 Sep 2025
Dear Valuable Guest, Warm greetings from Swiss-Belinn Balikpapan. Thank you for choosing and staying at our hotel and taking the time to write a review based on your stay experience. We apologize for the inconvenience you experienced and have forwarded some of the points you have raised to the relevant department. We are committed to providing a memorable stay experience for our guests, so we are working to improve this and ensure that similar things do not happen on your next visit. We hope you will give us a second chance to serve you better in the future. Management.
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FS
Frans S. B.
Leisure
10,0
/10
Reviewed 8 week(s) ago
The location and rooms are comfortable, the staff are friendly and helpful, and the breakfast is varied and delicious.
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Accommodation's Reply
26 Aug 2025
Dear Mr. Frans S, B. Thank you for taking the time to write a review regarding your stay at Swiss-Belinn Balikpapan. We are delighted to know that you were satisfied with our facilities and services. We hope Swiss-Belinn Balikpapan will continue to be your preferred choice of accommodation in Balikpapan, and we look forward to welcoming you back. Management.
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E***a
8,8
/10
Reviewed 9 week(s) ago
It's comfortable, but the room phone doesn't connect, so it's hard to order anything.
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Accommodation's Reply
26 Aug 2025
Dear Valuable Guest, Warm greetings from Swiss-Belinn Balikpapan. Thank you for choosing and staying at our hotel and for taking the time to write a review based on your experience. Your feedback has been followed up by the relevant department. We apologize for any inconvenience you may have experienced. We are committed to providing a memorable stay experience for our guests, so we are working to improve this and ensure a similar incident does not occur on your next visit. We hope you will give us a second chance to serve you better in the future. Management
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d***i
10,0
/10
Reviewed 9 week(s) ago
Central location close to any access
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Accommodation's Reply
26 Aug 2025
Dear Valuable Guest, thank you for taking the time to write a review regarding your stay at Swiss-Belinn Balikpapan. We are delighted to know that you were satisfied with the facilities and services, as well as the strategic location. We hope Swiss-Belinn Balikpapan will continue to be your preferred choice of accommodation in Balikpapan, and we look forward to welcoming you back. Management.
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Mei
9,7
/10
Reviewed 9 week(s) ago
The food is delicious, there is no additional charge for children's meals, unfortunately the room is small,
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Accommodation's Reply
26 Aug 2025
Dear Mei P, thank you for taking the time to write a review of your stay at Swiss-Belinn Balikpapan. We are delighted to know that you were satisfied with our facilities and services. We hope Swiss-Belinn Balikpapan will continue to be your preferred choice of accommodation in Balikpapan, and we look forward to welcoming you back. Management.
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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