Swiss-Belinn Tunjungan Surabaya

Hotels
Jalan Tunjungan 101, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
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About Accommodation

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Swiss-Belinn Tunjungan Surabaya is a hotel in a good neighborhood, which is located at Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Most of the staffs have been vaccinated for COVID-19.

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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Strategic Location (291)
Friendly Staffs (76)
Clean Room (99)
Great Cleanliness (7)
8.5
/ 10
Charlie O. W.
Nice staff, clean room and tidy

What's around Swiss-Belinn Tunjungan Surabaya

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Jalan Tunjungan 101, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

9

Strategic Location
Lobby Swiss-Belinn Tunjungan Surabaya
Lobby 2 Swiss-Belinn Tunjungan Surabaya

Discover More About Swiss-Belinn Tunjungan Surabaya

Location


Swiss-Belinn Tunjungan Surabaya is a hotel in a good neighborhood, which is located at Genteng.

About Swiss-Belinn Tunjungan Surabaya

From business event to corporate gathering, Swiss-Belinn Tunjungan Surabaya provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Swiss-Belinn Tunjungan Surabaya.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Swiss-Belinn Tunjungan Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Swiss-Belinn Tunjungan Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Swiss-Belinn Tunjungan Surabaya is the right place to stay.

All facilities in Swiss-Belinn Tunjungan Surabaya

Bar, Cafe and Lounge Swiss-Belinn Tunjungan Surabaya
Bar, Cafe and Lounge
Swimming Pool Swiss-Belinn Tunjungan Surabaya
Swimming Pool
Fitness Center Swiss-Belinn Tunjungan Surabaya
Fitness Center
Functional Hall Swiss-Belinn Tunjungan Surabaya
Functional Hall
Common Space Swiss-Belinn Tunjungan Surabaya
Common Space

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

Business Facilities

  • Business center
  • Meeting facilities
  • Projector

Things to Do

  • Fitness center
  • Outdoor pool

Transportation

  • Car rental
  • Valet parking

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Swiss-Belinn Tunjungan Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.





General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently asked question in Swiss-Belinn Tunjungan Surabaya

What are available facilities at Swiss-Belinn Tunjungan Surabaya?
There are top facilites at Swiss-Belinn Tunjungan Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Swiss-Belinn Tunjungan Surabaya?
The standard check-in time at Swiss-Belinn Tunjungan Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Swiss-Belinn Tunjungan Surabaya provide breakfast?
Yes, Swiss-Belinn Tunjungan Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Swiss-Belinn Tunjungan Surabaya

Overall Rating & Reviews

From 6,658 verified guests reviews
8.7
Impressive
Fantastic
2,650
Very Good
3,235
Satisfying
225
Average
548
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (291)
friendly staffs (76)
clean room (99)
great cleanliness (7)
tasty breakfast (55)
great facilities (5)
spacious room (3)
great view (2)
family friendly (4)
tasty food (111)
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Language
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Nt
Nita t. H.
Holiday
9.7
/ 10
08 Jan 2024
This is the first time we (me, my mom, my daughter, my sister and my nephew) came to Surabaya. From the door we've been helped with detail in check in, there's no waiting time at all, the staff really assisting right on our first step into the hotel. The room was clean and comfy. The breakfast time was nice, all the staff were friendly and helpful. There was a pedestrian bridge with a lift next to the hotel so we could easily cross the street to Tunjungan Mall safely. Thank you for the kindness, Swiss-Belinn ❤️
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Review photo of Swiss-Belinn Tunjungan Surabaya from Nita T.
Review photo of Swiss-Belinn Tunjungan Surabaya 2 from Nita T.
Review photo of Swiss-Belinn Tunjungan Surabaya 3 from Nita T.

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Accommodation's Reply
31 Jan 2024
Dear Mrs. Nita Tandyeri. Your words of appreciation have truly brightened our day. It ' s heartening to hear that you not only enjoyed stay. We're delighted that our team could provide you with the helpful service you deserve and accommodate your needs. It is our aim to make every stay memorable and it ' s wonderful to know we will have the pleasure of welcoming you back again. Your satisfaction is our greatest reward. Hospitably Yours. Yan Handiana. General Manager.
FC
Feni C. U.
Holiday
9.7
/ 10
26 Dec 2023
First time here, it's a nice room and services. Next time I come back here, it will be my favorite hotel for another trip to Surabaya.
Review photo of Swiss-Belinn Tunjungan Surabaya from Feni F.
Review photo of Swiss-Belinn Tunjungan Surabaya 2 from Feni F.

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Accommodation's Reply
24 Jan 2024
Dear Mrs. Feni. Your words of appreciation have truly brightened our day. It 's heartening to hear that you not only enjoyed stay. We're delighted that our team could provide you with the helpful service you deserve and accommodate your needs. It is our aim to make every stay memorable and it 's wonderful to know we will have the pleasure of welcoming you back again. Your satisfaction is our greatest reward. Hospitably Yours. Yan Handiana. General Manager.
PF
Putri F. L.
Business
9.7
/ 10
30 Jun 2023
Clean bedroom and bathroom. All staff also kind and helpful. Overall experience was nice.
Review photo of Swiss-Belinn Tunjungan Surabaya from Shanti K. D.
Review photo of Swiss-Belinn Tunjungan Surabaya 2 from Shanti K. D.
Review photo of Swiss-Belinn Tunjungan Surabaya 3 from Shanti K. D.

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Accommodation's Reply
06 Jul 2023
Dear Mrs. Shanti Komala Dewi. Thank you for sharing your kind feedback from your recent stay with us. It is with delight to know that you enjoyed your stay with us. We appreciate your kind words as it reaffirms the hard work we put in every day. So glad that we exceeded all your expectations and we are looking forward to welcome you back for another memorable stay. Hospitably Yours, Yan Handiana. General Manager.
Vincensia A.
Staycation
8.8
/ 10
10 Jan 2024
My very first time staying in this hotel. The location is in the heart of Surabaya City, across Tunjungan Plaza Mall. It is very easy to find a place to eat. The room is well maintained, and the breakfast taste is delightful. Swimming pool area is clean and the water is quite warm. One thing, the FB service from the swimming pool took quite a long time because they process the meals from different floors. Also if you need a towel around the pool area, you need to ask first then the staff will give it to you.
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Review photo of Swiss-Belinn Tunjungan Surabaya from Vincensia D. A.
Review photo of Swiss-Belinn Tunjungan Surabaya 2 from Vincensia D. A.

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Accommodation's Reply
31 Jan 2024
Dear Mrs. Vincensia Dewinta Anindikha. Warmest Greetings from Swiss-Belinn Tunjungan, Thank you for choosing Swiss-Belinn Tunjungan as your accommodation during your visit in Surabaya. We are also grateful for your time taking the time to write a review about the experience during your stay in Swiss-Belinn Tunjungan. It is our apologize for such inconvenience of product and services. As we follow Swiss-Belhotel International Standard as our international brand that prioritizes comfort for you, we will definitely look into the issues that you have raised and work on improvements to minimize such encounters. We look forward to seeing you next visit at the Swiss-Belinn Tunjungan. Hospitably Yours, Yan Handiana. General Manager.
WW
Wayan W.
Business
8.5
/ 10
04 Sep 2022
Amazing services from the Front Officers, Manager, and all Staffs which are all friendly and very helpful. A very comfortable room from deluxe to suites are all worth it. Close to all main destinations in Surabaya. Love it! Well done SwissBell Inn Tunjungan Surabaya!
Review photo of Swiss-Belinn Tunjungan Surabaya from I W. W. K.

2 liked this review

Accommodation's Reply
08 Sep 2022
Dear Mr. I Wayan Thank you for taking the time to write us this glowing review of your recent stay It is with delight to know that you enjoyed your stay with us. We appreciate your kind words as it reaffirms the hard work we put in every day. We can’t wait to welcome you back for another memorable experience at Swiss-Belinn Tunjungan Surabaya Hospitably Yours, Yan Handiana General Manager
HX
Huang X.
Holiday
6
/ 10
24 Jul 2022
The room is very dark, lights are all dim. Linens are dirty with stains. View is good though. It's just old without renovation.
Review photo of Swiss-Belinn Tunjungan Surabaya from Huang X.
Review photo of Swiss-Belinn Tunjungan Surabaya 2 from Huang X.
Review photo of Swiss-Belinn Tunjungan Surabaya 3 from Huang X.

1 liked this review

Accommodation's Reply
29 Jul 2022
Dear Mr. Huang Thank you for taking the time to write a review of our hotel. Our sincere apologies for the issues that you have encountered with us during your stay. Please be assured that your feedback is valuable to us and we will definitely look into the issues that you have raised and work on improvements to minimize such encounters. Once again, we apologize for this experience and it will be our pleasure to have the opportunity to welcome you back for another stay at Swiss-Belinn Tunjungan Surabaya Hospitably Yours Yan Handiana General Manager
Yulianti
Holiday
10
/ 10
22 Jun 2023
Comfortable, close to the mall. The breakfast is varied and delicious.
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Review photo of Swiss-Belinn Tunjungan Surabaya from Yulianti Y.

3 liked this review

Accommodation's Reply
27 Jun 2023
Dear Mrs. Yulianti. Thank you for the ratings and reviews that have been given to Swiss-Belinn Tunjungan. We are happy to know that you had a memorable experience while staying at our hotel. We look forward to meeting and serving you again in the future. Hospitably Yours, Yan Handiana. General Manager.
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RACHMA N. P.
Holiday
10
/ 10
22 May 2023
Strategic location, going to Tunjungan, staying via JPO, the breakfast menu is quite varied, along the hotel corridors it smells good, the hotel staff are friendly and helpful. The choice to stay in Surabaya.
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Review photo of Swiss-Belinn Tunjungan Surabaya from Rachma N. P.
Review photo of Swiss-Belinn Tunjungan Surabaya 2 from Rachma N. P.

3 liked this review

Accommodation's Reply
26 May 2023
Dear Mrs. Rachma Novelia Paramitha. Thank you for the rating and review given to Swiss-Belinn Tunjungan. We are happy to know that you had a memorable experience while staying at our hotel. Glad to serve you. We hope to meet again in the near future. Stay healthy. Hospitably yours, Yan Handiana. General Manager.
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Shanty P.
Staycation
10
/ 10
07 Apr 2023
The view from the room is great! Great service! Food varies! The mattress uses a king coil, the lobby lift smells good.
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Review photo of Swiss-Belinn Tunjungan Surabaya from Shanty P.

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Accommodation's Reply
10 Apr 2023
Dear Mrs. Shanty Puspitasari. Thank you for the rating and review given to Swiss-Belinn Tunjungan. We are happy to know that you had a memorable experience while staying at our hotel. Glad to serve you. We hope to meet again in the near future. Stay healthy. Hospitably yours, Yan Handiana. General Manager.
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h
hengky
Holiday
10
/ 10
02 Jan 2023
It's a pleasant experience staying here, friendly receptionist, check-in can be before 2 o'clock, no fuss, have to wait 2 o'clock, in busy conditions, staff can arrange people who want breakfast, salute to all hotel staff who has worked very well, if there is another opportunity I will definitely want to stay here again.
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Review photo of Swiss-Belinn Tunjungan Surabaya from Hengky H.
Review photo of Swiss-Belinn Tunjungan Surabaya 2 from Hengky H.
Review photo of Swiss-Belinn Tunjungan Surabaya 3 from Hengky H.
Review photo of Swiss-Belinn Tunjungan Surabaya 4 from Hengky H.
Review photo of Swiss-Belinn Tunjungan Surabaya 5 from Hengky H.

2 liked this review

Accommodation's Reply
04 Jan 2023
Dear Mr Hengky Happy New Year 2023! We are very happy to hear that you and your family had a very memorable experience by enjoying the facilities and outstanding service from the employees, making your stay unforgettable. Receiving feedback from guests like you is a motivation for us to continue to be the best We look forward to serving you and your family again in the near future Hospitably Yours Great Yan General Manager
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Lobby 4 Swiss-Belinn Tunjungan Surabaya

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