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Swiss-Belresidences Kalibata

Jl. Kalibata Raya No. 22 Jakarta 12740, Kalibata, Pancoran, Jakarta, Indonesia, 12740
Staffs have been vaccinated for COVID-19.
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.
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EXTERIOR_BUILDING Swiss-Belresidences Kalibata
EXTERIOR_BUILDING Swiss-Belresidences Kalibata
EXTERIOR_BUILDING Swiss-Belresidences Kalibata
SPORT_FACILITY Swiss-Belresidences Kalibata
ENTERTAINMENT_FACILITY Swiss-Belresidences Kalibata
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8.6 Impressive
From 8,614 reviews
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Check our curated reviews for honest descriptions about this accommodation.
Strategic location, awesome ambience outside, lots of greenery, definitely will come back again. Thanks Swiss Belresidence Kalibata.
Abdul M. S. H.
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Swimming Pool
24-Hour Front Desk
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Location Info

Jl. Kalibata Raya No. 22 Jakarta 12740, Kalibata, Pancoran, Jakarta, Indonesia, 12740
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Fri, 31 Mar 2023
1 night
Guests and Rooms
1 Adult(s), 0 Child, 1 Room
Based on 8,614 reviews
Very Good
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strategic location (92)
friendly staffs (40)
clean room (49)
comfortable ambiance (15)
excellent service (2)
tasty breakfast (21)
easy access (8)
complete facilities (4)
great view (3)
family friendly (3)
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/ 10
25 Mar 2023

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Kreshna D. A.
/ 10
20 Mar 2023
The hotel looked quite dated and the fridge in our room was not working. The children 's playground needs more maintenance. The hotel only gave 1 passcard for the room, and we had to deposit Rp100k to get another one, which was quite unusual since other hotels typically gave us 2 passcards by default. But I don't know if this hotel experienced unpleasant case in giving its visitor 2 passcards so they had to differentiate their policy, who knows. Now on the positive side, the service was good, from the reception area to the cleaning service. The Jade Lounge boasted a good outdoor view, and adjacent to the apartement beside. Breakfast was suprisingly good. They didn't have a wide range of dishes, or any exquisite meal, but they did well on what they served. The coffee machine was really nice touch, since I could get shots of espresso by myself. Really easy to order Gofood or Grabfood since the hotel was located across Plaza Kalibata.

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/ 10
25 Jan 2023

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Khairul H. K.
/ 10
02 Jan 2023
Very unprofessional action by the front office team. They given out the guest details and lift access to the room from stranger. They should have check with the guest to confirm if they are expecting outside guess. I was very shocked and terrified when someone knocked on the door without any of my concerns or expecting outsiders.

1 people found this helpful

Accommodation's Reply

26 Jan 2023
Dear Mr Khairul, Thank you for taking the time to leave your feedback on our Traveloka page. I am very concerned that you felt disappointed in your recent visit to Swiss-Belresidences Kalibata Jakarta. May I take this opportunity to express my apologies for the problems you encountered during your stay. We take great pride in offering our guests the highest levels of service and I am sorry we failed to meet all of your expectations on this occasion. We apologize for your inconvenience regarding someone knocking on your door without any concern for you or expecting an outsider. We have ordered our Front Office Staff to be more thorough in checking guests in the system, and also ensure security monitors all floors properly to ensure that something like this won't happen again in the future. I really appreciate the time you have taken to share your concerns with us. It is only through such comments that we are able to monitor and improve the level of service we provide. Once again thank you, and we hope we can welcome you back in our hotel with definitely a better service. Stay Healthy! Sincerely, Agung A Wibowo General Manager
Dr Z. I.
/ 10
28 Dec 2022

2 people found this helpful

Accommodation's Reply

26 Jan 2023
Dr.'s mother Dear Zulaikah, Warm Greetings from Swiss-Belresidences Kalibata Jakarta! Thank you for staying with us and taking the time to fill out a review on the Traveloka Review page. Guest satisfaction and comfort is our priority, and we are very pleased to know that you enjoyed all of our facilities and services. Thank you again, and we hope to be able to welcome you back on your next visit. I hope you are always healthy! Warm regards, Agung A Wibowo General Manager
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Nina W.
/ 10
07 Nov 2022
Great experiences stayed at this Hotel. Its very near to train station. I love the room, its clean and very comfort.

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Bellana B.
/ 10
31 Oct 2022
Easy access, nearby train station and the traffic is still considered okay. Mall nearby and many choices of restaurant nearby as well. The receptionist was friendly and explaining things clearly (thank you for the cold towel when the staff saw me exhausted from the hot weather). Great experience for one night, perhaps the only minus is you can still hear the train sound and sounds from next room for such a light sleeper like me. Beside that, everything was nice. Thank you.

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Nadhira M. P.
/ 10
23 Oct 2022
I've stayed in numerous hotels throughout my life, and this is one of the worst experiences in context of hospitality of the employees. I stayed in suite room, I booked 3 rooms in total (2 suites & 1 deluxe), but I didn't even get to experience a decent service from the employees. Starting from the problem with the luggage, there's no initiative to help my parents carry their suitcase, so they ended up carrying it by themselves. The front office staff doesn't even smile. They just keep looking at their computer, and they even failed to register my car plate number for the free parking (so I have to wait about 15 minutes in the exit gate after I checked out). The deposit, they only accept CASH, no CC, they said this is their newest policy. Really? With all this digitalization era? In this new normal, cashless era. The room cards that suddenly can not be used. They said it's because we put it to close to the phone. But my mom's card didn't even go near her cell phone, it stayed in the card slot beside the door the whole time. The bathroom that stinks from the time I entered the room, I ended up cleaning the bathroom floor by myself, and it got better. So the cleaning must be not thorough. The lighting in my suite room is too dark. I compared with my parents suite room, and theirs were not as dark as mine. Mine is not normal, like the lights beside the bed are about to go out. The water drainage in my suite room suddenly got clogged. Short hairs and dirty things coming out from the drains. The staff came and when they checked we've already cleaned the shower area, and suddenly the clogging doesn't appear anymore, so we can not prove nor say anything. The waitress at the restaurant doesn't even ask “excuse me, are you finished with this?” Or “may I take this out?”. They just take the plate without saying anything. It happened for 2 days straight, so it's not just 1 person. The most important thing is I did not even hear a single “SORRY” from them. After I complained politely about the bathroom and the card, no sorry, nothing. I even got blamed from putting the card to close to the phone (which didn't happen). All this things happen while we are in the middle of preparing and also attending our relatives wedding, which got married in the swissbell's ballroom. Can you imagine how stressful it is? Plus I paid for 2 suite rooms, and 1 deluxe room already. The only nice thing I got is 3 slice of cakes, which I heard that it was accidentally being put in the same plate (supposed to be 1 cake for each room that I booked) Considering the reputable “Swissbell” name, I hope you can improve the training for the employees. Thank you.

2 people found this helpful

fadli m.
/ 10
25 Sep 2022

1 people found this helpful

Heribertus B. A.
/ 10
28 Aug 2022
Keep improving customer centric.

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Accommodation's Reply

29 Aug 2022
Dear Mr. Heribertus, Thank you for choosing to bring your family to Swiss-Belresidences Kalibata Jakarta. We love to receive guest feedback and yours was simply lovely to read. We were thrilled to read your review and that you enjoyed your experience for the hotel's facility, including the service delivered by the team. Our priority is to consistently go the extra mile and exceed the expectations of our wonderful guests. On behalf of all of the Swiss-Belresidences Kalibata family, we look forward to welcoming you back on many more future occasions! Very warm regards Agung A Wibowo General Manager
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Accommodation Policies
Check-in/Check-out Time
From 14:00
Before 12:00
Important Note
In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy. During the enforcement of the public activity restriction on a micro-scale, hotel may close or limit the use of some facilities to maintain the healthy and safety of guest and staff members. Please contact the hotel to check your needs in using the services prior to your arrival.
Early Check-in
You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
Late Check-out
You're allowed to check-out past the accommodation's check-out time. If you wish to do so, please contact the accommodation. Additional charges apply.
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Hotel Description

Swiss-Belresidences Kalibata Jakarta is a 4-star hotel in Jakarta providing an international quality standard of services and facilities. The Hotel is only 5 minutes walking distance to Duren Kalibata Train Station, Mall Plaza Kalibata and to Kalibata City Mall. Halim Perdana Kusuma Airport is only 4.09 km away driving. Meanwhile, Soekarno-Hatta Airport is only 40 minutes away, and Shuttle Bus are available with 6 times departure daily. The hotel is strategically located in the prime area of South Jakarta, adjecent to the central business and commercial district in South Jakarta Area such as Jakarta World Trade Center (6.07 km), JCC (Jakarta Convention Center (7.09 km), Sudirman Central Business District (5.5 km) Budi Asih Hospital (1.4 km), Graha Sucofindo (1.9 km), Kementerian Desa, Pembangunan Daerah Tertinggal dan Transmigrasi (1.4 km), Smesco Indonesia (2.67 km), Stadion Gelora Bung Karno (6.55 km) and Taman Makam Pahlawan Kalibata (0.8 km). Being in the ultimate combination area, Swiss-Belresidences Kalibata Jakarta allows easy access to central business districts, government offices, shopping malls, entertainment and tourist attractions as well as the variety of dining options. For business or leisure travelers, Swiss- Belresidences Kalibata Jakarta is the ideal place to stay.

It is not only built for excellent service and quality, Swiss Belresidences Kalibata Jakarta also commits to environmental responsibility. Having taken number of steps towards energy and water conservation, we are developing 80% of our land for natural green ground and lush landscape, maintaining old big trees and reserving rain water. We want to ensure a cleaner, safer, and healthier for ourselves, our children and our earth. We are proudly calling the Hotel as “Sanctuary in the City”, for we are the only Hotel in South Jakarta, having a lush and green forest garden called Treepit area. This exotic greeneries area also function as event venue, it even can accommodate outdoor wedding up to 1,200 persons. We offers range of wedding packages to personalize your wedding dreams in Jakarta.

Swiss-Belresidences Kalibata Jakarta also provides a comprehensive array of accommodation and meeting facilities to ensure a truly welcoming and convenient feeling for business and leisure travelers alike. The hotel features 212 guestrooms including Deluxe, Grand Deluxe and Executive Suite. Each guestroom is facilitated with LCD cable television with satellite channels, IDD telephone, high-speed Internet access, in-room safety deposit box, air-conditioning, mini-bar, coffee and tea-making facilities, bathtub or shower. Wi-Fi Internet access is also available in public areas.

For a delightful dining experience, our Restaurant, Swiss-Café™ that located on first floor serves popular international, Asian and Indonesian dishes. Meanwhile variety of snacks, coffee, tea, soft drinks and mocktails are available through-out the day at The Jade Lounge Bar located on ground floor, and enjoy the fresh and green ambiance of Jade Terrace, an outdoor venue that is perfect for weddings and all your social events. Also located on ground floor, Swiss Deli cakes shop is available for you to enjoy variety of cakes, donuts, and sandwich for dine-in or take away.

The hotel's array of guest services and facilities includes, eight meeting rooms and one ballroom with a capacity for up to 400 guests are available for business and private functions in the heart of Jakarta. Ideal to host an exhibition, seminar, convention, wedding, gala dinner or private party, each meeting room is fully equipped with a range of modern facilities.

After a busy day, guests may like to rejuvenate their body and mind with our selection of wellness treatments, located on 3rd floor. To help guests stay in shape, our gym is also provided with choices of exercise equipments. Hotel services and amenities also include concierge, swimming pool, 24 hour inroom dining service, laundry and dry cleaning, spacious parking area and valet service.

Other than shopping sprees around across the Hotel location, Kalibata area is surrounded by several attractive tourist attractions. Kalibata area is heaven for Durian Biggest Fan, it is quite well-known to be the central of Durian street vendors. A little further, there’s Taman Mini Indonesia Indah that provides an insight into Indonesia in museums and pavilions with regular performance to showcase the best of Indonesia. The Ragunan Zoo, has Jakarta’s largest collection of animals, located in shady forested environment. National museum the largest and the most comprehensive collection of Indonesian ceramics & ethnography in the world with total collection recorded at 14,000 units consisting of ancient statues, ceramics, textiles, historical relics, and categorized ethnography.

AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Operational Hours
From 14:00 - Before 12:00
Are they serving breakfast?
Yes, some room provide breakfast
Food and Drinks
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Fullboard with drinks
  • Fullboard with non-alcoholic drinks
  • Gala dinner
  • Halfboard with non-alcoholic drinks
  • Hot breakfast
  • Poolside bar
  • Bar
  • Set menu dinner
  • Set menu lunch
  • Snack bar
  • Vegetarian meal
Public Facilities
  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area
Hotel Services
  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Porter
  • Tours
  • Wedding service
  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Fireplace in lobby
  • Non-smoking room
  • Recreation room
  • Smoking area
  • Terrace
Things to Do
  • Barbecue
  • Children play area
  • Discounted Fitness Center
  • Fitness center
  • Garden
  • Health club
  • Massage
  • Outdoor facilities
  • Outdoor pool
Nearby Facilities
  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket
In-room Facilities
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV
Business Facilities
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Disabled access friendly
  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Wheelchair accessible
  • Airport transfer
  • Area shuttle with surcharge
  • Car rental
  • Secure parking
  • Internet point
  • LAN Internet
  • Free WiFi
Shuttle Service
  • Airport transfer (surcharge)
  • Train station pickup
  • Airport transfer
Sports and Recreations
  • Aerobics
  • Fitness center
Family-friendly Facilities
  • Children pool
Kids and Pets
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Most commonly asked questions about Swiss-Belresidences Kalibata

What are available facilities at Swiss-Belresidences Kalibata?

There are top facilites at Swiss-Belresidences Kalibata such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Swiss-Belresidences Kalibata?

The standard check-in time at Swiss-Belresidences Kalibata is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Swiss-Belresidences Kalibata provide breakfast?

Yes, Swiss-Belresidences Kalibata provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.