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The Alana Hotel & Conference Center, Sentul City by ASTON

The Alana Hotel & Conference Center, Sentul City by ASTON

Hotels
Jalan Ir.H.Juanda No. 76, Sentul City, Sentul, Bogor, Jawa Barat, Indonesia, 16810
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BEDROOM The Alana Hotel & Conference Center, Sentul City by ASTON
LOBBY The Alana Hotel & Conference Center, Sentul City by ASTON
RESTAURANT The Alana Hotel & Conference Center, Sentul City by ASTON
BEDROOM The Alana Hotel & Conference Center, Sentul City by ASTON
COMMON_SPACE The Alana Hotel & Conference Center, Sentul City by ASTON
BATHROOM The Alana Hotel & Conference Center, Sentul City by ASTON
BEDROOM The Alana Hotel & Conference Center, Sentul City by ASTON
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8.8
Impressive
From 4,116 reviews

About Accommodation

Read More
Staying at The Alana Hotel & Conference Center, Sentul City by ASTON is a good choice when you are visiting Sentul. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Staffs have been vaccinated for COVID-19.

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

See All Reviews
9.0
/ 10
Christianto A. T.
Overall was a good stay. From arrival, the concierge is helpful, parking spaces are adequate, and the check was smooth. We booked 2 rooms and asked for connecting doors and we have them as requested. Welcome drink provided in nearby pool cafe. The room is clean, amenities are good considering this is a family budget hotel. The balcony was spacious. Our room view is a nearby the construction site, Andalusia Mosque and toll road. Not very great unless you get the mountain view rooms. Breakfast is also served properly, the variety is good and enough, no complaints on taste/service. All good. The only issue we had during our stay is since this is Ramadan the nearby Andalusia Mosque's massive loudspeaker will ensure you are waking up at 2 AM for sahoor and staying awake for another hour or so during morning prayers. Other than that, the stay is perfect. A quick getaway from Jakarta and nearby Pasar Ah Poong within walking distance. The hotel even provided a sky bridge direct to Pasar Ah Poong but it was closed during our stay. Thanks, Alana Sentul. It was a good stay even better than Aston Sentul's few km drive uphill.

Available Room Types in The Alana Hotel & Conference Center, Sentul City by ASTON

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Location Info

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Jalan Ir.H.Juanda No. 76, Sentul City, Sentul, Bogor, Jawa Barat, Indonesia, 16810

Discover More About The Alana Hotel & Conference Center, Sentul City by ASTON

Location


Staying at The Alana Hotel & Conference Center, Sentul City by ASTON is a good choice when you are visiting Sentul.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About The Alana Hotel & Conference Center, Sentul City by ASTON

From business event to corporate gathering, The Alana Hotel & Conference Center, Sentul City by ASTON provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Alana Hotel & Conference Center, Sentul City by ASTON, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Alana Hotel & Conference Center, Sentul City by ASTON exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Alana Hotel & Conference Center, Sentul City by ASTON is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Alana Hotel & Conference Center, Sentul City by ASTON.

All Facilities

Swimming Pool
Fitness Center
Functional Hall
Common Space
Lobby

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast

General

  • AC
  • Banquet
  • Swimming pool

Things to Do

  • Garden
  • Spa

Kids and Pets

  • Babysitting

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information

Important Note
In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Additional Policy

The hotel is currently being renovated for the addition of meeting rooms and escalators

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at The Alana Hotel & Conference Center, Sentul City by ASTON?
There are top facilites at The Alana Hotel & Conference Center, Sentul City by ASTON such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Alana Hotel & Conference Center, Sentul City by ASTON?
The standard check-in time at The Alana Hotel & Conference Center, Sentul City by ASTON is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Alana Hotel & Conference Center, Sentul City by ASTON provide breakfast?
Yes, The Alana Hotel & Conference Center, Sentul City by ASTON provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 4,116 verified guests reviews
8.8
Impressive
Fantastic
1,851
Very Good
1,793
Satisfying
86
Average
386
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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Most Helpful
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See all reviews
Language
English
Show Reviews with Photos
Y
Yanifitria
Staycation
10
/ 10
09 Apr 2023
Thank you Alana Hotel. We had a wonderful time at the hotel. Everyone's really nice and friendly. Great services. Great food. Great hotel. Everything just perfect. Thank you for making our anniversary wonderful ❤️🥰

1 liked this review

Utami N.
Staycation
10
/ 10
29 Mar 2022
Always good Place, good service, good food and ect, this my favorite hotel❤️
+2
Photos

3 liked this review

R
Rima
Staycation
10
/ 10
26 Dec 2021
good food..good location...enjoy the view.

1 liked this review

Accommodation's Reply
07 Jan 2022
Dear Ikrimah, Warmest greetings from The Alana Sentul! Thank you for the perfect score, we are delighted to learn that you had an exceptional stay. We look forward to welcoming you back soon! Best Regards, Benny Irnaldy General Manager
CP
CHRISTINA P.
Staycation
10
/ 10
17 Oct 2021
Love it. Want to stay here again some day. Kind staffs, clean room, and. A balcony with a beautiful view.

Like this review?

Accommodation's Reply
22 Oct 2021
Dear Christia, Warmest greetings from The Alana Sentul! Thank you for sharing your memorable stay with us, We are delighted to learn that our service and facilities could exceed your expectations. We are all looking forward to welcoming you back soon! Best Regards, Benny Irnaldy General Manager
DS
Denise S.
Staycation
9.7
/ 10
20 May 2022
Such a good hotel but a little bit pricey. I booked Alana for 1 night at first but in the end, we decided to extend. I have a good experience here, start from check in was so fast (just take 5 minutes) and the concierge was very helpful. Their room service is nice, I request for extra towel and we get it. Their pool is quite big. And a much option menu for breakfast. Thank you, Alana, surely I'll be back later
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1 liked this review

Accommodation's Reply
07 Jun 2022
Dear Denise, Warmest greetings from The Alana Sentul City! Thank you for staying with us. We are glad that you love to stay and get extended to get more memorable experience. We are most certainly looking forward to welcoming you back in the very near future! Best Regards, Benny Irnaldy General Manager
Fitra F. M.
This is a private profile
Holiday
9.7
/ 10
18 Feb 2022
Presume to be a nice & smooth check-in, already have online check-in, but still. My room was almost given to the group who's check-in at the same time. My 2 rooms booking almost lost and separated 👎🏻. If I'm not telling the FA (name are*) that I already know my room on the 8th floor and side by side (I already reconfirm a day before). Also even I have already given my ID card and already check-in online. Still he kept mention me 2-3 times with the wrong name, a woman's name 👎🏻. Have no problem with my first room #8025. Everything is just perfect. Even there's a swan towel on the bed from Rizal, the Room Attendant 👍🏻. In second room #8025: When we check-in, the room is still in the twin bed setting (the good things room attendant, Rizal, that still around the room make a quick change setup 👍🏻). Also the TV need to be service. Cause the picture not good for the eye, looks like it's having a magnet problem in the whole TV display. Already try in the pictures setting but still not helping 👎🏻. Too bad I try the Vertical Lounge and did not have a discount for the Archipelago Membership (the total bills around IDR 700k-800k)👎🏻. I'm a bit confused about this, cause still between the front office and FB outlets are not synced with the POS system. So even if I put my bill to room, it's still should be paid separately. It happens when I pay for the Extra Breakfast for my friend (when I check out, the restaurant girl comes to front office with the EDC and I pay with the restaurant EDC. Not the front office edc) 👎🏻. The good things are still a big balcony and perfect room. This is my second/third time staying here 👍🏻. Also. To be honest. Now the food is far tastier, compare to my previous stay. It's an improvement 👍🏻
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2 liked this review

Accommodation's Reply
25 Feb 2022
Dear Bapak Fitra, Warmest greetings from The Alana Sentul City! Thank you for sharing your feedback during the stay and we are really appreciated for the high score rating. However, we do apologize for the issues during the stay. Rest assure we will follow up your information and fix all the issues. Once again thank you and we look forward to welcoming you back in the very near future! Kind Regards, Benny Irnaldy General Manager
AI
AISYAH I.
Staycation
9.7
/ 10
04 Jan 2022
I was shock at first with the price given, but then, I just give it a go. Turned out, the occupancy level was so high! So pricey, yet so many people would like to pay. But it was all worth the price! This is the first time I booked a hotel who give dinner as compliment! Hence the price tag! There are other hidden gems also that seemed not so many people aware of. There is a pool table on 2nd floor, and we enjoyed it really much. All of the other facilities are well written and told by other guests. Awesome!
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2 liked this review

Accommodation's Reply
27 Jan 2022
Dear Aisyah, Warmest greetings from The Alana Sentul! Thank you for sharing your memorable experience with us, We are delighted to know that you had an enjoyable time. We are most certainly looking forward to welcoming you back soon! Best Regards, Benny Irnaldy General Manager
IK
Inawati K.
Holiday
9.7
/ 10
23 Dec 2021
Great service from Alana hotel staffs especially to Sahra and Gita from GRO Alana, also Jeni from front desk who made our stay memorable. The rest of the crews at Alana also so friendly like the securities, the housekeeping, etc. Such a beautiful design in our rooms for my son bday plus yummy sliced cake were prepared upon our arrival, thanks to Sahra and Gita. We were so grateful for Alana's hospitality. Pool is clean and mu children love it. Rooms are also so clean and the King Koil beds are so comfy. Breakfast also yummy. Thumbs up for Alana hotel and all the staffs there!
Read More

1 liked this review

Accommodation's Reply
07 Jan 2022
Dear Inawati, Warmest greetings from The Alana Sentul! Thank you for sharing your experience during your stay with us, We are delighted to know that you had an enjoyable and memorable stay. Your compliments will certainly be passed on to Sahra, Gita, and Jeni in particular. We look forward to welcoming you back soon! Best Regards, Benny Irnaldy General Manager
NA
Nova A.
Staycation
9.4
/ 10
11 Jun 2023
Have a good experience staying in Alana. Overall good. Room was cozy. The food was good. Staff hotel was quite helpful to give us an early check in when we came though we hadn't requested it previously.

1 liked this review

IN
Iman N.
Staycation
9.4
/ 10
09 May 2022
A very nice place to staycation, even though the variety of food for breakfast needs to improve. A room with wide balcony and pool view was satisfying. You might have good view of nature. Good hospitality by the time you arrived and checked out.

1 liked this review

Accommodation's Reply
07 Jun 2022
Dear Iman, Warmest greetings from The Alana Sentul City! Thank you for staying with us and we are really appreciated for your time to fill out the online survey. I am delighted to learn that you had an enjoyable with our service and facilities. However, we do regret for the inconvenience regarding the breakfast time. Rest assured our Chef has already addressed the issue and proper action is doing right away. Once again thank you and we look forward to welcoming you again soon! Kind Regards, Benny Irnaldy General Manager
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.