The Bellezza Hotel Suites Senayan by Nemuru

Very comfortable, and the location is strategic. I'll always want to come back.

For a relatively old apartment hotel, the cleanliness was quite good, with only a few facilities experiencing issues, such as the basement elevator and the elevator access door. There was also a used shower cap in the room that hadn't been disposed of previously. Importantly, the receptionist's phone number wasn't listed on the access card or the room phone, so if there were any problems or issues, you had to go downstairs, which was a bit annoying.

Friendly staff and ample vehicle parking.

The hotel is combined with apartments and is very spacious. It seems to need a modern touch to prevent the building from looking dated, and the food also needs more variety.

The staff is friendly. The lobby and rooms are nice and very clean.

The staff is very friendly and the view is great.

Cool and also get free upgrade + good view

Awesome, the hotel is comfortable

Awesome.. close to everywhere.. and there's a mall...

Thanks for the services and breakfast. Good.

Disgusting, run-down, and a total rip-off! My stay at The Bellezza Hotel Suites Senayan by Nemuru (20–22 Sept) was a nightmare. We originally checked into Room 1117, but had to switch immediately because it had a repulsive odor and was in terrible condition. Room 1017 wasn't any better. The cleanliness is nonexistent. The room had heavily worn-out furniture, a filthy bathroom, a broken AC remote, and vile mold growing on the walls and inside the closet. The pillows and towels were stinky and dirty. On top of that, the balcony space was completely useless—it was filthy, covered in dust, and didn't even have chairs to sit on. Service is pathetic and staff give inconsistent info. Front desk said both TVs played Netflix, but maintenance later said only the living room TV could. I reported an empty shower gel dispenser twice, and they just gave me a bar of soap instead of refilling it. To top it off, the room key constantly failed, forcing multiple trips to the lobby. Management should be deeply ashamed of this embarrassing neglect. Absolutely not worth the money—avoid this place!

The hotel is part of an apartment complex, and some of the furnishings are quite dated. Getting in and out is a bit tricky due to limited access. We didn't get to see the pool because our room card couldn't access the pool or the elevator. Breakfast options aren't extensive, but I think it's reasonable for the relatively low price. On the plus side, each room has its own Wi-Fi, which is fast enough for working. There's also an ITC right in front, so you can find food nearby. There's also a busway stop right in front, making it easy to use for Transjakarta. There's a mall downstairs, though it's not very busy. There's an Indomaret, Lawson, Alfamart, and Starbucks. It's perfect for light shopping and coffee while working.

The rooms and suites are comfortable and family-friendly, but please pay close attention to cleanliness. The breakfast menu is varied and delicious. Some of the staff are unfriendly and unresponsive to guests.

Thanks.. The staff is nice, the rooms are okay, the food is just a bit lacking in variety but it tastes good.

The room type was suddenly changed. While the price was an upgrade, the space and features were somewhat reduced, so there was no bathtub (they were given a Japanese-style room).

I'm sorry, but I had a bad experience staying here. I stayed on August 27, 2026, and was assigned room 1217. Upon entering, the living room AC was constantly on and leaking. The AC also looked very outdated. The next morning, August 28, 2026, at around 6:00 AM, the power suddenly went out. I was temporarily moved because engineering was out. I booked a King Bed and was temporarily changed to a Twin Bed. As of writing this review, I've just moved to a Twin Bed, so I don't know where I'll be moved next. I'm sorry, I'm a bit disappointed with the service at this hotel.

I booked a family suite with breakfast for 4 people: Pros: - Spacious room - Cool AC - Excellent staff service - Spacious, fragrant elevator with quick waits - There's a mall and minimarket downstairs, so it's easy to get snacks Cons: - Dirty room and an unpleasant odor in some areas, especially the bathroom - Noise from other units holding a 17th-an celebration is clearly audible - Swimming pool is not very spacious - Breakfast menu lacks variety and tastes less than delicious

Check-in time was 2:00 PM, but I wasn't able to check in until 4:00 PM because the room was being prepared. There were no towels in the room, so I had to request another.

Check-in was supposed to be at 2, but it was 4, with the excuse that the room was being prepared. When we arrived at the room, the Wi-Fi was down. The hotel phone also wouldn't connect because the router was out of order. Breakfast only included white rice and limited side dishes, although there were plenty of bread, desserts, and other snacks. The fried fish tasted salty. A plus point for the receptionist. Please improve the room facilities.

Swimming pool and sports facilities are complicated.