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  1. Hotels
  2. Indonesia(46,783 Hotels)
  3. West Java(7,142 Hotels)
  4. Puncak(796 Hotels)
  5. Cisarua(332 Hotels)
  6. The Botanica Sanctuary

The Botanica Sanctuary

Hotels
Jl. Taman Safari No. 101, Kp. Baru Tegal. Desa Cibereum, Cisarua, Bogor, Cisarua, Puncak, Jawa Barat, Indonesia, 16750
EXTERIOR_BUILDING The Botanica Sanctuary
SWIMMING_POOL The Botanica Sanctuary
LOBBY The Botanica Sanctuary
LOBBY The Botanica Sanctuary
LOBBY The Botanica Sanctuary
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Traveloka
8.3 Impressive

From 56 reviews

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Check our curated reviews for honest descriptions about this accommodation.

We are spending our weekend to stay at this brand new hotel at Pesona Alam Resorts area. While we are stay, they are just in time running the Grand Opening on Sunday 10/10. Match with the names of this hotel, with a really nice view of Puncak and a lot of green trees, it's more than a worthy for the room prices. Decorated with nature and Japanese style of interior, Botanical Sanctuary definitely became my favorites Hotel to stay at Puncak. For the breakfast you'll have too many options for the menu 😅, taste was good and the restaurant was awesome with morning view, even better they are giving us cute little plants as a gift! Maybe to put us on the pressure when we back home, cause indeed it make us thinking of coming back for more 😁. Thanks for the hospitality Botanical Sanctuary, Congratulations for the Grand Opening! 🎉
M A. A. A.
Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Review by Traveloka users

Based on 56 reviews

8.3
Impressive
Fantastic
25
Very Good
15
Satisfying
6
Average
10
Poor
0
Cleanliness
Comfort
Meal
Location
Service
C
Christine
0 Reviews
6.1
/ 10
6.1
13 Oct 2021
The staff at the reception are not friendly, underestimate customers. I did order a deluxe room because there was no other choice when booking. Before booking I confirmed whether I could add an extra bed. And answered "it can but a bit narrow". After arriving at the hotel when I wanted to add a extra bed, they said it didn't fit. I said I had confirmed by phone then asked for the name of the staff who received the call. Hm, I didn't ask the name of the staff, but I have a history of the hours and days I called. The hotel staff did not provide a solution at all, just said it couldn't be repeated. So due to a staff error that I don't know the name of, the result is that I have to sleep on the floor. Actually an extra bed fits in a deluxe room but the room become cramped. I can't upgrade the room because the condition is full. After I got angry in the lobby, they finally given an extra bed. Totally ruined my holiday mood. By the way I paid extra for extra bed, which was given extra bed and pillow only. I even had to ask for a new blanket to be given. Is not like a 5-star hotel that should provide 1 set of toothbrushes, towels, extra mineral water for extra beds. I want to ask again but I'm not interested in dealing with hotel staff anymore. The drains in the bathroom are very slow. 3 peoples taking showers take turns causing flooding to come out of the bathroom. At breakfast I asked for an omelets and they told to have to queue. OK I was in line, but someone else who came later was given first. Is that what you call waiting? Maybe you should use queue number if your chef can't count the queue. The eggs given are not omelets, but scramble eggs. When asked the chef “are you sure this is an omelets?” and he answered "yes, it's an omelets". This is a 5 star hotel chef who can't tell the difference between an omelets and a scramble egg. No matter how good a hotel is if it has ruined the holiday mood then it means nothing anymore. My suggestion to other travelers if you ask something on the phone with hotel's staff, it will be better you record it and ask their name, so that they can't cheat like the problem I experienced.

2 liked this review

M Alvin A. A.
5 Reviews
9.4
/ 10
9.4
12 Oct 2021
Staycation
Couple
We are spending our weekend to stay at this brand new hotel at Pesona Alam Resorts area. While we are stay, they are just in time running the Grand Opening on Sunday 10/10. Match with the names of this hotel, with a really nice view of Puncak and a lot of green trees, it's more than a worthy for the room prices. Decorated with nature and Japanese style of interior, Botanical Sanctuary definitely became my favorites Hotel to stay at Puncak. For the breakfast you'll have too many options for the menu 😅, taste was good and the restaurant was awesome with morning view, even better they are giving us cute little plants as a gift! Maybe to put us on the pressure when we back home, cause indeed it make us thinking of coming back for more 😁. Thanks for the hospitality Botanical Sanctuary, Congratulations for the Grand Opening! 🎉

Like this review?

Wenni D.
8 Reviews
8.5
/ 10
8.5
03 Oct 2021
Staycation
Brand new hotel, nice view, clean room, helpful staff. Definitely coming back!

5 liked this review

EN
Ershad N.
1 Reviews
5.7
/ 10
5.7
02 Oct 2021
Holiday
Family
Too bad for 5 stars hotel. Check in processed was really bad, I just got into my room at 5 pm, I brought babies and had to wait for hours in the hotel lobby full of people.

19 liked this review

za
zulkifli a.
5 Reviews
9.4
/ 10
9.4
01 Oct 2021
Holiday
Family

6 liked this review

SC
Shandi C.
4 Reviews
9.7
/ 10
9.7
30 Sep 2021
Staycation
Family
The interior design is good, lots of spots for photos, comfortable rooms (I was in the Valley Suite room), good views, cool air, quite a lot of choices for breakfast and the taste is quite good, and no less important is the very warm warm pool, extraordinary. Next time my family and I will stay at this hotel again.

9 liked this review

JA
Jeremia A.
11 Reviews
9.7
/ 10
9.7
28 Sep 2021
Staycation
Solo
One of the best hotels I've ever stayed in. The location is great and you can feel the premium ambience from the moment you enter the lobby right until you get in the bedroom. Awesome!

5 liked this review

Translated by Google
YF
Yoana F. P.
3 Reviews
6.3
/ 10
6.3
17 Oct 2021
The room is not ready at the time of check-in at 14:00. The reception cannot clearly inform the readiness of the room. New rooms available at 17:00.
Translated by Google Icon

7 liked this review

MP
Maya P.
3 Reviews
9.7
/ 10
9.7
12 Oct 2021
Staycation
Couple
New hotel next door to the natural charm of the resort. I stayed in a unique corner room type 1210 for 3 days 2 nights. Spacious room, garden view. Yesterday suddenly got a compliment cake that said happy babymoon. And the cake is delicious. Even though the new hotel was fully booked. The amenities are super complete. To the extent that there is a bubble bath to soak in the bathtub. The breakfast menu is all delicious. The minus is on the 2nd day, I have posted a sign for the room to be cleaned because my husband and I left. But when we returned to the hotel in the evening, the room had not yet been cleaned. I have complained to the hotel. Hopefully in the future it can be better.
Translated by Google Icon

2 liked this review

MD
Muhimmatuz D.
1 Reviews
8.5
/ 10
8.5
11 Oct 2021
Staycation
Very pleasant experience. Friendly staff, varied food, suitable for those looking for tranquility .
Translated by Google Icon

2 liked this review

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Hotel will charge additional fee of IDR 400,000 for Dinner for adults during 31-12-2021 - 31-12-2021

Hotel will charge additional fee of IDR 400,000 for Dinner for children during

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Hotel Description
Check-in and Check-out Time

Check-in: From 15:00
Check-out: Before 12:00

Location
The Botanica Sanctuary is located in area / city Cisarua.

There are plenty of tourist attractions nearby, such as Taman Safari Indonesia within 1.65 km, and Gunung Mas Agro within 2.22 km.

About The Botanica Sanctuary

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Botanica Sanctuary exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Botanica Sanctuary is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at The Botanica Sanctuary.

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Hotel Policy

Due to Government Regulation on emergency restrictions imposed on public activities (PPKM Darurat), every checked-in guest MUST show a Negative Result Antigen Test with validity 1 x 24 hours before arrival.

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Facilities
  • Food and Drinks
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Bar
    • Breakfast
    • Buffet breakfast
    • Cafe
    • Dining area
    • Hot breakfast
    • Poolside bar
    • Show cooking restaurant
    • Snacks
    • Vegetarian meal
  • General
    • AC
    • Ballroom
    • Banquet
    • Connecting rooms
    • Family room
    • Fireplace in lobby
    • Non-smoking room
    • Swimming pool
    • Rooftop terrace
    • Smoking area
    • Terrace
  • Things to Do
    • Children play area
    • Fitness center
    • Garden
    • Massage
    • Outdoor facilities
    • Outdoor heated pool
    • Outdoor pool
    • Pool sun loungers
    • Sauna
    • Spa
  • In-room Facilities
    • Bathrobe
    • Bathtub
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Separate shower and tub
    • Shower
    • TV
  • Hotel Services
    • Bellhop
    • Concierge
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Newspaper in lobby
    • Wedding service
  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Business Facilities
    • Conference room
    • Meeting facilities
    • Photocopier
    • Projector
  • Connectivity
    • INTERNATIONAL_CALL
    • Internet point
    • Free WiFi
  • Transportation
    • Bicycle rental
    • Valet parking (surcharge)
  • Accessibilty
    • Accessible bathroom
    • Wheelchair accessible
  • Kids and Pets
    • CRIBS
    • Highchairs
  • Family-friendly Facilities
    • Children pool
  • Nearby Facilities
    • ATM/Banking
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