The Emerald Inn

Hotels
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8,2
/10
Very Good
262 reviews
In the Area
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Jalan sumpah pemuda no. 8 kampus palembang, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
WiFi
The Emerald Inn is a hotel in a good neighborhood, which is located at Ilir Barat I. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Jalan sumpah pemuda no. 8 kampus palembang, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137
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About The Emerald Inn

Welcome to The Emerald Inn, a hidden gem nestled in the heart of South Sumatra. This charming hotel offers a perfect blend of comfort, convenience, and local culture, making it an ideal choice for both leisure and business travelers. With its strategic location, The Emerald Inn provides easy access to the vibrant city life while allowing guests to unwind in a serene environment.

The Emerald Inn boasts a variety of well-appointed rooms, each designed with your comfort in mind. From cozy single rooms to spacious family suites, every accommodation option is equipped with modern amenities, including free Wi-Fi, air conditioning, and flat-screen TVs. The tasteful decor reflects the rich heritage of South Sumatra, creating a warm and inviting atmosphere that makes you feel right at home.

One of the standout features of The Emerald Inn is its commitment to exceptional service. The friendly staff is always on hand to assist with any requests, ensuring that your stay is as enjoyable as possible. Whether you need recommendations for local attractions or assistance with transportation, the team at The Emerald Inn is dedicated to making your experience memorable.

In addition to comfortable accommodations, The Emerald Inn offers a range of facilities designed to enhance your stay. Guests can enjoy a delicious breakfast buffet each morning, featuring a variety of local and international dishes. The hotel also has a cozy lounge area where you can relax with a book or catch up on your favorite shows.

For those traveling for business, The Emerald Inn provides meeting rooms equipped with the latest technology, making it an excellent choice for corporate events or conferences. The hotel's central location also makes it easy to access nearby business districts, ensuring that you can balance work and leisure seamlessly.

Overall, The Emerald Inn is more than just a place to stay; it's a gateway to experiencing the rich culture and hospitality of South Sumatra. Whether you're here for a short visit or an extended stay, you'll find everything you need for a comfortable and enjoyable experience.

Why You Should Stay at The Emerald Inn

Choosing The Emerald Inn for your stay in South Sumatra comes with numerous benefits. First and foremost, the hotel’s prime location allows you to explore the city’s attractions with ease. You’ll find yourself just a stone's throw away from local markets, restaurants, and cultural sites.

Moreover, the hotel’s commitment to guest satisfaction is evident in every aspect of your stay. From the moment you check in, you’ll be greeted with warm smiles and personalized service. The staff goes above and beyond to ensure that your needs are met, making you feel valued and appreciated.

Another reason to stay at The Emerald Inn is the affordability it offers without compromising quality. You can enjoy a luxurious experience at a reasonable price, making it an excellent choice for budget-conscious travelers who still want to indulge in comfort.

Best Time to Stay at The Emerald Inn

The best time to visit The Emerald Inn is during the dry season, which typically runs from May to September. During these months, you can expect pleasant weather, making it ideal for outdoor activities and sightseeing. The vibrant local festivals and events that take place during this period also provide a unique opportunity to immerse yourself in the local culture.

However, if you prefer a quieter experience, consider visiting during the shoulder seasons of April and October. You’ll find fewer crowds and can enjoy a more relaxed atmosphere while still benefiting from favorable weather conditions.

Transportation and Accessibility

Access to the Airport

The Emerald Inn is conveniently located just a short drive from the nearest airport, making it easy for travelers to reach the hotel. The Sultan Mahmud Badaruddin II International Airport is approximately 15 kilometers away, and you can expect a travel time of around 30 minutes by car, depending on traffic conditions. The hotel offers airport transfer services, ensuring a hassle-free arrival and departure experience.

Public Transportation

For those who prefer to explore the city using public transportation, The Emerald Inn is well-connected to various bus routes and taxi services. The local bus station is within walking distance, providing access to different parts of the city at an affordable price. Additionally, ride-hailing services are readily available, making it easy to navigate South Sumatra without the need for a rental car.

Unique Facilities at The Emerald Inn

1. On-Site Restaurant

The Emerald Inn features an on-site restaurant that serves a delightful array of local and international cuisine. Guests can enjoy freshly prepared meals in a cozy setting, perfect for both casual dining and special occasions.

2. Fitness Center

Stay active during your stay with access to the hotel’s fitness center. Equipped with modern exercise machines and free weights, it’s the perfect place to maintain your workout routine while traveling.

3. Swimming Pool

Take a refreshing dip in the hotel’s swimming pool, surrounded by lush greenery. It’s an ideal spot to relax and unwind after a day of exploring the city.

Nearby Attractions at The Emerald Inn

1. Palembang Grand Mosque

Distance: 3 km

The Palembang Grand Mosque is a stunning architectural marvel and one of the largest mosques in Indonesia. Its beautiful design and serene atmosphere make it a must-visit for anyone in the area. Visitors can explore the mosque's intricate details and learn about its significance in the local culture.

2. Ampera Bridge

Distance: 4 km

The iconic Ampera Bridge is a symbol of Palembang and offers breathtaking views of the Musi River. It’s a great spot for photography, especially during sunset. Take a leisurely stroll across the bridge and enjoy the vibrant atmosphere of the surrounding area.

3. Museum Sultan Mahmud Badaruddin II

Distance: 5 km

This museum showcases the rich history and culture of South Sumatra. With various exhibits, including traditional artifacts and historical documents, it provides a fascinating insight into the region's past. Guided tours are available for those who want to delve deeper into the exhibits.

4. Palembang Trade Center

Distance: 6 km

For those looking to shop, the Palembang Trade Center is a bustling marketplace offering a wide range of products, from traditional handicrafts to modern fashion. It’s a great place to pick up souvenirs and experience the local shopping culture.

5. Jakabaring Sport City

Distance: 7 km

Home to various sports facilities, Jakabaring Sport City is a hub for sports enthusiasts. Visitors can catch local sporting events or simply explore the complex, which includes a stadium, swimming pool, and other recreational areas.

6. Siti Nurbaya Bridge

Distance: 8 km

This picturesque bridge is another iconic landmark in Palembang. It’s a popular spot for both locals and tourists, offering stunning views of the river and the city skyline. The area around the bridge is perfect for a leisurely walk or a picnic.

7. Great Mosque of Palembang

Distance: 3 km

Another architectural gem, the Great Mosque of Palembang is known for its beautiful minarets and serene ambiance. Visitors are welcome to explore the mosque and learn about its significance in the local community.

8. Palembang Indah Mall

Distance: 5 km

This modern shopping mall features a variety of retail stores, dining options, and entertainment facilities. It’s a great place to escape the heat and enjoy some leisure time with family or friends.

9. Taman Purbakala Kerajaan Sriwijaya

Distance: 10 km

This archaeological park is a fascinating site that showcases the remnants of the ancient Sriwijaya Kingdom. Visitors can explore the ruins and learn about the historical significance of this once-thriving civilization.

10. Bukit Siguntang

Distance: 12 km

For those who enjoy nature and hiking, Bukit Siguntang offers beautiful views of the surrounding landscape. The hill is home to several ancient tombs and is a great spot for a day of exploration and relaxation.

Tips and Tricks for Staying at The Emerald Inn

Tips During Your Stay

To make the most of your stay at The Emerald Inn, consider these helpful tips. First, take advantage of the hotel’s concierge service to get recommendations for local attractions and dining options. They can provide insider tips that you won’t find in guidebooks.

Additionally, don’t hesitate to ask the staff for assistance with transportation arrangements. Whether you need a taxi or directions to a nearby attraction, they are more than happy to help.

Tips for Enjoying Hotel Facilities

Make sure to explore all the facilities The Emerald Inn has to offer. Start your day with a hearty breakfast at the on-site restaurant, and don’t forget to unwind by the swimming pool in the afternoon. If you’re a fitness enthusiast, take advantage of the fitness center to keep up with your workout routine.

Why Book The Emerald Inn on Traveloka

Extensive Accommodation Options

When you book The Emerald Inn through Traveloka, you gain access to a wide range of accommodation options. Whether you’re looking for a budget-friendly room or a luxurious suite, Traveloka has you covered. The platform allows you to compare prices and find the best deals, ensuring you get the most value for your money.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This flexibility allows you to manage your budget more effectively. Additionally, with the PayLater feature, you can enjoy your stay now and pay later, making it easier to plan your trip without financial stress.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which rewards you with amazing benefits and special perks. As you book more stays, you can elevate your Traveloka Priority level, unlocking exclusive discounts and offers that enhance your travel experience.

Real Guest Reviews

One of the best features of Traveloka is the extensive collection of verified guest reviews. You can read about the experiences of other travelers who have stayed at The Emerald Inn, helping you make informed decisions about your accommodation. These reviews provide valuable insights into the hotel’s service, cleanliness, and overall experience.

With all these advantages, there’s no reason not to choose The Emerald Inn for your next trip to South Sumatra. Booking hotel through Traveloka ensures you have a seamless and enjoyable experience from start to finish.

All facilities in The Emerald Inn

Bar, Cafe and Lounge The Emerald Inn
Bar, Cafe and Lounge
Entertainment Facility The Emerald Inn
Entertainment Facility
Functional Hall The Emerald Inn
Functional Hall
Lobby The Emerald Inn
Lobby
Accommodation Services The Emerald Inn
Accommodation Services

Hotel Services

  • Welcoming drinks
  • Concierge
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Newspaper

Public Facilities

  • Parking
  • Coffee shop
  • Early check-in
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast
  • Cafe
  • Continental breakfast

General

  • AC
  • Family room
  • Smoking area
  • Terrace

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Laundry
  • Shops
  • Supermarket

Accessibilty

  • Disabled access friendly
  • Roll-in shower

Things to Do

  • TV lounge

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Business Facilities

  • Business center

Accommodation Policy & General Information in The Emerald Inn

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Please be informed that deposit of IDR 100,000 is required before check in. Thank you.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at The Emerald Inn
15
Number of floors in The Emerald Inn
3
Another facilities in The Emerald Inn
Welcoming drinks, Concierge, Doorman, Early Check-in, Express check-in

Frequently asked question in The Emerald Inn

What are available facilities at The Emerald Inn?
There are top facilites at The Emerald Inn such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Emerald Inn?
The standard check-in time at The Emerald Inn is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Emerald Inn provide breakfast?
Yes, The Emerald Inn provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Emerald Inn

8,2
Very Good
From 262 reviews
Provided by travelers on
Cleanliness

8,3

Room Comfort

8,3

Meal

8,0

Location

8,6

Service and Facilites

8,5

People often mention about The Emerald Inn
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Keramahan Staff (2)
Suasana (2)
Ukuran Kamar (2)
Kekedapan Suara (2)
Kamar Tidur (2)
Kamar Mandi (2)
Jarak ke Pusat Kota (1)
Area Hotel (1)
Rasa (1)
Variasi (1)
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Traveler Reviews The Emerald Inn

Number of reviews per page
20
40
Customer reviews
S***a
icon-Business
Business
icon-origin-TRAVELOKA
8,3
/10
Reviewed 14 week(s) ago
Stayed for 2 days, the first day was given a super creepy room because the lights were dim and the room was dirty with lots of dust, lots of spider webs and cracked walls and there were signs of water seepage. Then moved to a room on the second day, the room was bright near the window and there was a view of the road, it was still dusty but not as bad as the room on the first day. Breakfast was only fried rice with fried egg and the fried rice on the second day was salty
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+5
3 people find it helpful
Accommodation's Reply
31 Jan 2025
Good evening Mr. SURYA, First of all we would like to thank you for choosing to stay at our hotel. We apologize for the inconvenience during your stay here, Thank you also for your review which is very helpful for us to be better in the future. Warm greetings to the family at Mr. Surya's house
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R***y
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Business
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7,5
/10
Reviewed 19 week(s) ago
Notes: 1. The room floor is very dirty and dusty. 2. The walls are in a bad condition. 3. The bathroom is dirty and slippery. 4. The sheets are dirty and have stains. It looks like they haven't been changed/washed. 5. The room is very small. 6. The towels are not clean and smelly. 7. The sound of the water pump is noisy, room number 10 (3rd floor). Hopefully the hotel can be better at maintaining cleanliness.
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2 people find it helpful
Accommodation's Reply
26 Dec 2024
Good Morning, Mr. Rendy Angga, First of all, we would like to thank you for choosing to stay at our hotel. We apologize for the inconvenience during your stay here, Thank you also for your review which is very helpful for us to be better in the future. Warm greetings to the family at Mr. Rendy Angga's house,
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L***a
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6,6
/10
Reviewed 20 week(s) ago
less than okay, cleanliness is very less.
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1 people find it helpful
Accommodation's Reply
26 Dec 2024
Good Morning, nya. LIA, First of all we would like to thank you for choosing to stay at our hotel. We apologize for the inconvenience during your stay here, Thank you also for your review which is very helpful for us to be better in the future. Warm greetings to the family at home nya LIA,
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H***n
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Transit
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6,1
/10
Reviewed 25 week(s) ago
Lights out in the room. From 3am until check out at 7am. Dirty toilet. Noisy noise outside the room.
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4 people find it helpful
L***a
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8,8
/10
Reviewed 49 week(s) ago
The location is strategic, everything in this hotel is ok.
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1 people find it helpful
Accommodation's Reply
24 Jun 2024
Dear. Good Evening, Thank you for your review and trust in staying at our hotel. May you always be given health so that we can meet again. Good luck for the future. Warm greetings from The Emerald Inn Palembang.
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Dimas Hadi Siswoyo
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9,7
/10
Reviewed 59 week(s) ago
Nyaman, bersih dan tempatnya strategis.
1 people find it helpful
Accommodation's Reply
18 Mar 2024
Dear Mr. Dimas. Good Afternoon, Thank you for your review and trust in staying at our hotel. May you always be given health so that we can meet again. Good luck for the future. Warm greetings from The Emerald Inn Palembang.
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Dimas Hadi Siswoyo
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9,7
/10
Reviewed 61 week(s) ago
Bersih, nyaman dan harga terjangkau.
1 people find it helpful
Accommodation's Reply
08 Mar 2024
Dear Mr. Dimas. Good evening, Thank you for your review and trust in staying at our hotel. May you always be given health so that we can meet again. Good luck for the future. Warm greetings from The Emerald Inn Palembang.
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Sastika S.
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6,3
/10
Reviewed 64 week(s) ago
Hotelnya butuh perbaikan banget, liat temboknya dekil sepray selimut banyak noda sobek juga barang lama kudu diganti! Soalnya harga hotel gak murah tapi ga sesuai banget ama fasilitas, nginep berdua tapi handuk sikat gigi sabun cuma 1, sarapan juga nasgor mulu ga ganti menu dan berisik banget kaya di kosan dan malem banyak motor balap liar aduhh berisik dehh. Mas-mas receptionist ramah koq makanya masih aku kasih nilai
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7 people find it helpful
Accommodation's Reply
08 Mar 2024
Good night. Sastika, First of all, we would like to thank you for your choice to stay at our hotel. Sorry for the inconvenience during your stay here. Thank you also for the review which is very helpful for us to do better in the future. Warm greetings to the family at home. Sastika.
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Hendrik A.
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8,8
/10
Reviewed 67 week(s) ago
Just good only and near from mall.
1 people find it helpful
Accommodation's Reply
25 Jan 2024
Dear Mr. Hendrik. Good evening, Thank you for your review and trust in staying at our hotel. May you always be given health so that we can meet again. Good luck for the future. Warm greetings from The Emerald Inn Palembang.
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M Chandra B.
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9,4
/10
Reviewed 67 week(s) ago
Air panas lancar, lokasi strategis, kamar tidak kedap suara.
1 people find it helpful
Accommodation's Reply
25 Jan 2024
Dear Mr. M Chandra. Good evening, Thank you for your review and trust in staying at our hotel. May you always be given health so that we can meet again. Good luck for the future. Warm greetings from The Emerald Inn Palembang.
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riko d.
icon-origin-TRAVELOKA
8,9
/10
Reviewed 71 week(s) ago
Suasana kurang nyaman dekat dengan cafe sehingga susah tidur
1 people find it helpful
Accommodation's Reply
11 Jan 2024
Good evening Mr RIKO. First of all, we would like to thank you for choosing to stay at our hotel. Sorry for the inconvenience while staying here. Thank you also for the review which is very helpful for us to do better in the future. Warm greetings to the family at Mr. RIKO.
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Citra D.
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8,7
/10
Reviewed 72 week(s) ago
The water is strong, the rooms are small but clean. Not bad 😊.
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1 people find it helpful
Accommodation's Reply
11 Jan 2024
Dear. Citra, Good evening, Thank you for your review and trust in staying at our hotel. May you always be given health so that we can meet again. Good luck for the future. Warm greetings from The Emerald Inn Palembang.
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Fifiana W. C.
icon-origin-TRAVELOKA
8,6
/10
Reviewed 77 week(s) ago
My room's AC wasn't cold at all and the TV didn't broadcast at all, the floor was dirty as if it hadn't been swept at all. There is no telephone in the room so it is difficult to contact the receptionist.
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1 people find it helpful
Accommodation's Reply
17 Nov 2023
Good night. Fifiana. First of all, we would like to thank you for choosing to stay at our hotel. Sorry for the inconvenience while staying here. Thank you also for the review which is very helpful for us to do better in the future. Warm greetings to the family at home. Fifiana.
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Febia D.
icon-origin-TRAVELOKA
5,5
/10
Reviewed 84 week(s) ago
Strategic location, good service from the front office. However the facilities are poor. Dirty, dusty, the towels were very dirty, even torn and black and moldy. The room was very noisy and made it impossible to rest properly.
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1 people find it helpful
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Michael J. V.
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9,1
/10
Reviewed 93 week(s) ago
Stayed for 3 days here, the room is quite spacious, the AC is cold, the view is to the front of the road, the TV channels also broadcast a lot. The location is also quite strategic, going to the nearby PS mall, lots of snacks in the hotel area at night. Be at home anyway.
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2 people find it helpful
Accommodation's Reply
31 Jul 2023
Dear Mr. Michael Jeli, Good evening, Thank you for the review and trust in staying at our hotel. Hopefully always given health so we can meet again. Good luck for the future. Warm greetings from The Emerald Inn Palembang.
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ramlan s.
icon-origin-TRAVELOKA
8,4
/10
Reviewed 116 week(s) ago
Clean. Feel like your own home.
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1 people find it helpful
achmad y.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 123 week(s) ago
Cukup nyaman, sesuai harga tapi bising bunyi kendaraan.
1 people find it helpful
Accommodation's Reply
03 Jan 2023
Dear Mr. Ahmad, Good evening, Thank you for the review and trust in staying at our hotel. Hopefully always given health so we can meet again. Good luck for the future. Warm greetings from The Emerald Inn Palembang.
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Anthon S.
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6,1
/10
Reviewed 128 week(s) ago
The room is not clean, smells like camphor, there is no window, breakfast is only fried rice and indomie, waiting for breakfast to get cold too long 🙏🏽.
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5 people find it helpful
Accommodation's Reply
23 Nov 2022
good evening Mr. Anton We would like to thank you in advance for choosing to stay at our hotel. Sorry for the inconvenience while staying here. Thank you also for the review which is very helpful for us to be even better in the future. Warm greetings to the family at Mr. Anton
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Yeru P. K.
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6,1
/10
Reviewed 135 week(s) ago
The staff is very friendly, basically the service is really good for me, only one thing that disappointed me, the room was really dirty, the bed sheets were not replaced, even sleeping was uncomfortable because the skin was itchy due to being dirty on the bed, please management is better worked out the quality in the room first must be addressed
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3 people find it helpful
Accommodation's Reply
06 Oct 2022
Good night Mr. yes, First of all, we would like to thank you for choosing to stay at our hotel. Sorry for the inconvenience during your stay here. Thank you also for the review which is very helpful for us to be better in the future. Warm greetings for the family at home Mr. Yes.
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Dwi M.
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6,3
/10
Reviewed 139 week(s) ago
The cleanliness is poor, and the room doesn't smell good, the AC is slow to cool, you can only get 1 towel for a room with two people. The bathroom door does not have a lock
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1 people find it helpful
Accommodation's Reply
14 Sep 2022
Good afternoon Mr. dual, First of all, we would like to thank you for choosing to stay at our hotel. Sorry for the inconvenience during your stay here, Thank you also for the review which is very helpful for us to be better in the future.. Warm greetings to the family at Mr. Bi
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Number of reviews per page
20
40

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Exterior 4 The Emerald Inn

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