The Ritz-Carlton Jakarta, Pacific Place Hotel

Hotels
9,0
/10
Exceptional
476 reviews

What Guests Say About Their Stay

Staff Friendliness (6)
Room Space (6)
Bedroom (6)
Bathroom (6)
David J.
9,7
/ 10
During the pandemic we've been stayed at several five stars hotels for a staycation. With that being said, we can say confidently that we had experienced the best service from all staffs here in Ritz-Carlton Pacific Place. The staffs were very accommodative. They know you, they call you by your name. They always made sure that we had all our needs fulfilled. The food was superb with so many variations from western to eastern and a mix of both. The room was spacious and clean, and the view was spectacular! Looking forward for our next stay!
Fidela V. J.
10,0
/ 10
I had the most pleasant experience with this hotel. The hotel take some extra miles for enjoying our honeymoon. They really take care of us during our stay! Will sure coming back to enjoy some staycation!
Ferrazt C. S.
9,7
/ 10
Amazing hospitality! They provided a nice and clean room also a fast Wifi connection. I love the Club Lounge and the food just tasted great. The only downside, in my opinion, is the size of the complimentary mineral water which was too small, maybe just change it into the regular size. However, me and my husband really had a great staycation experience. Ritz Carlton PP truly deserves a 5 stars quality.
miss w.
10,0
/ 10
I had the most pleasant experience staying at Ritz Carlton PP Jakarta. I stay here to celebrate my birthday, they gave me a nice room decoration, a suprise birthday cake and complimentary of bubble bath with rose petals. Services is excellent, all the staff gave us warm services, really appreciate that. Any complain is solved directly. Also thank you for chef Diana in Club Lounge for providing us special food, baramundi dabu dabu and banana split! I would like to stay in this hotel again and I have recommend this hotel to my friends and family💛.
Michelle F.
9,7
/ 10
By far the best staycation experience They had club lounge that give you a whole new experience to your staycation The staffs were really nice and friendly You all shall try ritz carlton with club lounge!
In the Area
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Jl Jendral Sudirman Kav 52-53, Kebayoran Baru, Senayan, Jakarta, Indonesia, 12190

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named The Ritz-Carlton Jakarta, Pacific Place Staying at The Ritz-Carlton Jakarta, Pacific Place Hotel is a good choice when you are visiting Sudirman Central Business District. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Ritz-Carlton Jakarta, Pacific Place Hotel

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Jl Jendral Sudirman Kav 52-53, Kebayoran Baru, Senayan, Jakarta, Indonesia, 12190
Lobby The Ritz-Carlton Jakarta, Pacific Place Hotel
Exterior 2 The Ritz-Carlton Jakarta, Pacific Place Hotel

Discover More About The Ritz-Carlton Jakarta, Pacific Place Hotel

About The Ritz-Carlton Jakarta, Pacific Place Hotel

The Ritz-Carlton Jakarta, Pacific Place Hotel is a luxurious haven nestled in the heart of Jakarta's bustling business district. This five-star hotel is renowned for its impeccable service, elegant accommodations, and a plethora of amenities that cater to both leisure and business travelers. With its prime location, guests can enjoy easy access to the city's top attractions, shopping centers, and cultural landmarks.

Upon entering the hotel, guests are greeted by a stunning lobby adorned with contemporary art and luxurious furnishings. The Ritz-Carlton Jakarta, Pacific Place boasts 62 spacious and elegantly designed rooms and suites, each offering breathtaking views of the Jakarta skyline. The rooms are equipped with modern amenities, including high-speed internet, flat-screen TVs, and plush bedding, ensuring a comfortable stay.

Dining at The Ritz-Carlton Jakarta is an experience in itself. The hotel features several dining options, including the award-winning Asia Restaurant, which serves a delightful array of Asian cuisine, and the Lounge & Bar, perfect for afternoon tea or evening cocktails. For those seeking relaxation, the hotel's spa offers a range of rejuvenating treatments, while the fitness center is equipped with state-of-the-art equipment.

For business travelers, The Ritz-Carlton Jakarta, Pacific Place provides comprehensive meeting and event facilities, including elegant ballrooms and well-equipped meeting rooms. The hotel's dedicated staff is on hand to assist with planning and executing successful events, making it an ideal choice for corporate gatherings.

In addition to its luxurious accommodations and amenities, The Ritz-Carlton Jakarta is committed to sustainability and community engagement. The hotel actively participates in various social responsibility initiatives, ensuring that guests can enjoy their stay while contributing to the local community.

Why You Should Stay at The Ritz-Carlton Jakarta, Pacific Place Hotel

Choosing to stay at The Ritz-Carlton Jakarta, Pacific Place Hotel means indulging in a world of luxury and comfort. The hotel's exceptional service is a hallmark of the Ritz-Carlton brand, where every staff member is trained to anticipate guests' needs and provide personalized attention. Whether you're visiting for business or leisure, the hotel offers a tranquil retreat from the city's hustle and bustle.

The hotel's strategic location allows guests to explore Jakarta's vibrant culture and attractions easily. From high-end shopping malls to historical sites, everything is just a stone's throw away. Additionally, the hotel's luxurious amenities, including a stunning pool, spa, and fine dining options, ensure that your stay is nothing short of extraordinary.

Best Time to Stay at The Ritz-Carlton Jakarta, Pacific Place Hotel

The best time to visit The Ritz-Carlton Jakarta, Pacific Place Hotel is during the dry season, which typically runs from May to September. During these months, the weather is pleasant, making it ideal for exploring the city and enjoying outdoor activities. However, if you're looking for a quieter experience, consider visiting during the shoulder seasons of April and October, when the hotel offers attractive rates and fewer crowds.

Transportation and Accessibility

Access to the Airport

The Ritz-Carlton Jakarta, Pacific Place Hotel is conveniently located approximately 30 kilometers from Soekarno-Hatta International Airport (CGK). The hotel offers a range of transportation options for guests, including private car services and airport shuttles. The journey to the airport typically takes around 45 minutes to an hour, depending on traffic conditions. For those who prefer public transportation, taxis and ride-sharing services are readily available.

Public Transportation

Getting around Jakarta is made easy with the city's extensive public transportation system. The hotel is located near several bus stops and the MRT (Mass Rapid Transit) station, providing guests with convenient access to various parts of the city. The MRT is a modern and efficient way to navigate Jakarta, allowing you to avoid the city's notorious traffic jams. Additionally, the hotel staff can assist with arranging transportation and provide recommendations for exploring the city.

Unique Facilities at The Ritz-Carlton Jakarta, Pacific Place Hotel

Luxurious Spa Services

The Ritz-Carlton Jakarta, Pacific Place Hotel features a world-class spa that offers a range of treatments designed to rejuvenate and relax guests. From traditional Indonesian massages to modern wellness therapies, the spa provides a tranquil escape from the city's hustle and bustle. Guests can indulge in signature treatments that utilize local ingredients, ensuring a unique and memorable experience.

State-of-the-Art Fitness Center

For fitness enthusiasts, the hotel boasts a state-of-the-art fitness center equipped with the latest exercise machines and free weights. Guests can maintain their workout routines while enjoying stunning views of the city. Personal trainers are available for those seeking guidance or customized workout plans, ensuring that fitness goals are met even while traveling.

Elegant Event Spaces

The Ritz-Carlton Jakarta, Pacific Place Hotel offers a variety of elegant event spaces, making it an ideal venue for weddings, corporate meetings, and social gatherings. The hotel's ballrooms are beautifully designed and can accommodate large groups, while smaller meeting rooms are perfect for intimate gatherings. The dedicated events team is on hand to assist with planning and execution, ensuring a seamless experience for all guests.

Nearby Attractions at The Ritz-Carlton Jakarta, Pacific Place Hotel

1. Pacific Place Mall

Located just a short walk from the hotel, Pacific Place Mall is a premier shopping destination in Jakarta. This upscale mall features a wide range of international and local brands, dining options, and entertainment facilities. With over 200 stores, including luxury boutiques and popular retail chains, shoppers will find everything they need. The mall also hosts regular events and exhibitions, making it a vibrant hub for both locals and tourists. Estimated distance: 0.5 km.

2. Gelora Bung Karno Stadium

Gelora Bung Karno Stadium is one of Indonesia's most iconic sports venues, hosting various events, including football matches, concerts, and cultural performances. The stadium is located approximately 3 km from the hotel and is easily accessible by public transportation or taxi. Visitors can explore the surrounding area, which features beautiful parks and recreational facilities, making it a great spot for outdoor activities. Estimated distance: 3 km.

3. National Monument (Monas)

The National Monument, or Monas, is a symbol of Indonesia's independence and a must-visit attraction for anyone in Jakarta. Standing at 132 meters tall, the monument offers panoramic views of the city from its observation deck. Located about 5 km from The Ritz-Carlton Jakarta, Monas is surrounded by Merdeka Square, where visitors can enjoy leisurely strolls and cultural performances. Estimated distance: 5 km.

4. Jakarta Cathedral

Jakarta Cathedral is a stunning example of neo-gothic architecture and one of the city's most important religious sites. Located approximately 5.5 km from the hotel, the cathedral is known for its beautiful stained glass windows and serene atmosphere. Visitors can attend mass or simply admire the architecture and peaceful surroundings. The cathedral is also situated near the Istiqlal Mosque, the largest mosque in Southeast Asia, making it a great spot for cultural exploration. Estimated distance: 5.5 km.

5. Taman Mini Indonesia Indah

Taman Mini Indonesia Indah, or Beautiful Indonesia Miniature Park, is a cultural park that showcases the diverse cultures and traditions of Indonesia. Located about 20 km from The Ritz-Carlton Jakarta, this expansive park features traditional houses from various provinces, museums, and cultural performances. It's an excellent place for families and those interested in learning more about Indonesia's rich heritage. Estimated distance: 20 km.

6. Ancol Dreamland

Ancol Dreamland is a popular recreational area located along the coast of Jakarta, approximately 15 km from the hotel. This entertainment complex features a theme park, water park, beach, and various dining options. Visitors can enjoy thrilling rides, relax on the beach, or explore the SeaWorld aquarium. Ancol Dreamland is perfect for families and those looking for a fun day out. Estimated distance: 15 km.

7. Museum Nasional (National Museum)

The National Museum of Indonesia, also known as Museum Nasional, is located about 6 km from The Ritz-Carlton Jakarta. This museum houses an extensive collection of artifacts and exhibits that showcase Indonesia's history, culture, and art. Visitors can explore various galleries, including archaeological, ethnographic, and historical exhibits, making it a great destination for history buffs. Estimated distance: 6 km.

8. Kota Tua (Old Town Jakarta)

Kota Tua, or Old Town Jakarta, is a historic area that offers a glimpse into the city's colonial past. Located approximately 8 km from the hotel, this area features well-preserved buildings, museums, and cafes. Visitors can explore the Fatahillah Square, visit the Jakarta History Museum, and enjoy street performances. Kota Tua is a great place to experience Jakarta's rich history and vibrant culture. Estimated distance: 8 km.

9. Ragunan Zoo

Ragunan Zoo is one of the largest zoos in Indonesia, located about 15 km from The Ritz-Carlton Jakarta. The zoo is home to a diverse range of animals, including endangered species, and offers a fun and educational experience for visitors of all ages. The lush green surroundings make it a pleasant place to spend a day, and there are various facilities for families, including picnic areas and playgrounds. Estimated distance: 15 km.

10. Jakarta Aquarium

Jakarta Aquarium is an exciting marine-themed attraction located in the Neo Soho Mall, approximately 6 km from the hotel. This interactive aquarium features a variety of marine life, including sharks, rays, and colorful fish. Visitors can enjoy immersive experiences, such as feeding sessions and educational talks, making it a great destination for families and marine enthusiasts. Estimated distance: 6 km.

Tips and Tricks for Staying at The Ritz-Carlton Jakarta, Pacific Place Hotel

Tips During Your Stay

To make the most of your stay at The Ritz-Carlton Jakarta, Pacific Place Hotel, consider taking advantage of the concierge services. The knowledgeable staff can assist with restaurant reservations, transportation arrangements, and recommendations for local attractions. Additionally, be sure to explore the hotel's dining options and indulge in the spa services for a truly relaxing experience.

Tips for Enjoying Hotel Facilities

When enjoying the hotel's facilities, such as the fitness center and pool, try to visit during off-peak hours for a more peaceful experience. Early mornings or late afternoons are typically quieter times. Don't forget to check the hotel's schedule for any special events or activities that may be taking place during your stay, as these can enhance your overall experience.

Why Book The Ritz-Carlton Jakarta, Pacific Place Hotel on Traveloka

Booking your stay at The Ritz-Carlton Jakarta, Pacific Place Hotel through Traveloka offers numerous advantages that enhance your travel experience. With a user-friendly interface, you can easily compare prices, read reviews, and find the best deals for your stay.

Extensive Accommodation Options

Traveloka provides a wide range of accommodation options, from budget-friendly hotels to luxurious resorts. Whether you're looking for a romantic getaway or a family vacation, you'll find the perfect place to stay. The Ritz-Carlton Jakarta, Pacific Place Hotel stands out as a top choice for those seeking luxury and comfort in the heart of the city.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel or use the PayLater feature, allowing you to book your stay without immediate payment. This flexibility makes it easier to plan your trip and manage your budget, ensuring a stress-free booking experience.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which rewards you with exclusive benefits and perks. As you accumulate points, you can enjoy discounts on future bookings, making your travel experiences even more enjoyable.

Real Guest Reviews

Traveloka features millions of verified guest reviews, providing you with valuable insights into the experiences of other travelers. This transparency helps you make informed decisions when choosing your accommodation, ensuring that you select the best option for your needs.

With all these advantages, there's no reason not to choose The Ritz-Carlton Jakarta, Pacific Place Hotel for your next stay in Jakarta. Booking hotel now via Traveloka and enjoy an unforgettable vacation experience!

All facilities in The Ritz-Carlton Jakarta, Pacific Place Hotel

Bar, Cafe and Lounge The Ritz-Carlton Jakarta, Pacific Place Hotel
Bar, Cafe and Lounge
Swimming Pool The Ritz-Carlton Jakarta, Pacific Place Hotel
Swimming Pool
Entertainment Facility The Ritz-Carlton Jakarta, Pacific Place Hotel
Entertainment Facility
Fitness Center The Ritz-Carlton Jakarta, Pacific Place Hotel
Fitness Center
Lobby The Ritz-Carlton Jakarta, Pacific Place Hotel
Lobby

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Fullboard with drinks
  • Fullboard with non-alcoholic drinks
  • Fullboard without drinks
  • Gala dinner
  • Gluten-free meals
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Snack bar
  • Snacks
  • Dietary menu
  • Vegetarian meal
  • Winery

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Tours
  • Wedding service

Things to Do

  • Barbecue
  • Entertainment for children
  • Fitness center
  • Garden
  • Health club
  • Hot tub
  • Massage
  • Outdoor pool
  • Spa
  • Sauna
  • Steam room
  • TV lounge

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool

Transportation

  • Airport transfer
  • Limited parking
  • Limo or town car service
  • Secure parking
  • Valet parking

Accessibilty

  • Disabled access friendly
  • Accessibility equipment
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible

Connectivity

  • INTERNATIONAL_CALL
  • Internet point
  • LAN Internet
  • Free WiFi

Sports and Recreations

  • Aerobics
  • Fitness center

Kids and Pets

  • Babysitting
  • Highchairs

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in The Ritz-Carlton Jakarta, Pacific Place Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Ritz-Carlton Jakarta, Pacific Place Hotel
62
Number of floors in The Ritz-Carlton Jakarta, Pacific Place Hotel
4
Another facilities in The Ritz-Carlton Jakarta, Pacific Place Hotel
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in The Ritz-Carlton Jakarta, Pacific Place Hotel

What are available facilities at The Ritz-Carlton Jakarta, Pacific Place Hotel ?
There are top facilites at The Ritz-Carlton Jakarta, Pacific Place Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Ritz-Carlton Jakarta, Pacific Place Hotel ?
The standard check-in time at The Ritz-Carlton Jakarta, Pacific Place Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Ritz-Carlton Jakarta, Pacific Place Hotel provide breakfast?
Yes, The Ritz-Carlton Jakarta, Pacific Place Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Ritz-Carlton Jakarta, Pacific Place Hotel

9,0
Exceptional
From 476 reviews
Provided by travelers on
Cleanliness

9,4

Room Comfort

9,4

Meal

9,0

Location

9,4

Service and Facilites

9,4

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Lingkungan Sekitar (5)
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Traveler Reviews The Ritz-Carlton Jakarta, Pacific Place Hotel

Number of reviews per page
20
40
Customer reviews
V***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 day(s) ago
My second time staying at the Ritz, the restaurant staff still remembered me. They were always ready and very friendly. Love it.
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Muhammad I. M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 15 week(s) ago
Simply superb and remarkable stay experiences
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F***x
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 31 week(s) ago
One of the best hotel in Jakarta. Service and facilities great, food very good, and cleanliness is awesome
+4
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O***e
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 38 week(s) ago
Breakfast, lunch, and dinner is included, and have enough option. Very spacious room, and never ceases to amaze me. Old hotel, but well maintained and very clean.
4 people find it helpful
A***i
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 44 week(s) ago
Very cool, recommended for those who want a business or family staycation
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3 people find it helpful
V***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 48 week(s) ago
Hospitality, foods and helpful of the hotels staff.
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I***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 72 week(s) ago
Everything is comfortable, the food is amazing. Room is spacious and the staffs are helpful and all of them are very professional looking!
1 people find it helpful
Andanawari S.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 80 week(s) ago
As usual, Ritz Carlton is one of the best luxury hotel in Jakarta. Excellent Service, comfortable room, strategic location. Price still reasonable.
Find this review helpful?
Agustin S.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 96 week(s) ago
Terbaik🥰inshaAllah akan kembali lagi😎.
2 people find it helpful
Roswitha B.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 100 week(s) ago
Hotel rooms are very comfortable. Delicious food. The staff are very friendly and helpful.
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2 people find it helpful
Hanna Y.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 101 week(s) ago
All good! BEST the gave us such a great great hospitality! Definitely will comeback 🫶🏻.
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Mr Doddy Rahadi
icon-origin-TRAVELOKA
8,5
/10
Reviewed 110 week(s) ago
Accommodation is good and the food is pretty good and security is good too.
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1 people find it helpful
Andanawari S.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 123 week(s) ago
One of the best hotel di Jakarta, no doubt! I booked room with Club Package (including 5 times Meals) and all food was good! Services and hospitality was never disappointing. Comfortable room, strategic location, all in one package!
3 people find it helpful
stainley k. l.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 149 week(s) ago
The room design is very interesting, the breakfast has many variations but it would be nice not to need to use the order system because the wait is long, the housekeeping performance is very satisfying, the reception does not provide clear information about the advantages we get when we first check in, parking is very difficult if we don't use valet parking very joining the mall parking lot, access to the mall pacific place is very easy, the fnb manager and staff on the 21st floor are very friendly and always ask what we need. Overall we are quite satisfied apart from the lack of hotel staff who are less able to take the initiative to take our luggage at the parking lot P1 even though we are quite tired because of traffic jams so we pulled our own luggage from the parking lot to our room. For a Ritz class hotel this shouldn't be the case. But we will come back again.
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3 people find it helpful
Hilman
icon-origin-TRAVELOKA
9,4
/10
Reviewed 154 week(s) ago
Stay in executive room. Very okay service. Property is good although some need some rejuvenation. Delicious food. But the room air conditioner is not cold even though it has been reported to the hotel.
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DENDHI RIAWAN SUGANDHI
icon-origin-TRAVELOKA
8,5
/10
Reviewed 156 week(s) ago
Very pleasant! Both the service and the rooms.
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1 people find it helpful
Aulia
icon-origin-TRAVELOKA
9,7
/10
Reviewed 184 week(s) ago
This is my 3rd time staying at Ritz Carlton Pacific Place, by that you can conclude that I always have the most pleasant experience because I keep coming back. Spacious room, spacious bathrom, well-cleaned, top-notch service by all staff members, and don't get me started on the delicious food. The staff members in the lounge were extra attentive, offering everything in (and not in) the menu. You guys are my benchmark for a 5-star hotel stay. Keep up the great work!
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Accommodation's Reply
24 Jan 2022
Dear Ms. Aulia, Warmest greetings from The Ritz-Carlton Jakarta, Pacific Place. We are delighted to have been your chosen hotel during your recent stay in Jakarta. It was truly a pleasure to serve you. Thank you for taking the time to write a fantastic review following your recent stay with us. I am thrilled to hear that you enjoyed our room and our Ladies and Gentlemen were able to make a positive impression on your short stay in Jakarta. At The Ritz-Carlton, we always strive for excellence and deliver the best service to our guests. The team and myself are very thankful for your kind appreciation. I would be certainly share your feedback with all the Ladies and Gentlemen. We look forward to welcoming you back soon again on our property to create a more memorable experience. Best regards, Subin Dharman General Manager
richard p. k.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 190 week(s) ago
Hospitality is very good. The variety of food served at the table is small (perhaps because of the pandemic so that the quality of food hygiene is maintained) but we can request to make a menu that is not on the table so the service is perfect. Make the room also clean and spacious. Very happy and satisfied staycation at this hotel.
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4 people find it helpful
Accommodation's Reply
20 Dec 2021
Dear Mr. Richard, Thank you for taking the time to share your experience here. We are delighted to know that you enjoyed your stay and satisfied with the service from our Ladies & Gentlemen. Once again, we thank you for your kind feedback and looking forward to welcome you back to The Ritz-Carlton Jakarta, Pacific Place. Best regards, Subin Dharman General Manager
Jessica
icon-origin-TRAVELOKA
9,7
/10
Reviewed 193 week(s) ago
The room was big, also a big bathtub with a TV in front of it, a comfy bed, and complete amenities. The service and hospitality were top-notch. We stayed there for our honeymoon and we got cake when we checked in and got surprises from the staff during breakfast and lunch. All the food was really delicious. Love the Sop Buntut during lunch. Really kudos to Mba Ana and the team to keep checking in with me if I need anything and making sure I had a great stay there.
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Accommodation's Reply
06 Dec 2021
Dear Ms. Jessica, Warmest greetings from The Ritz-Carlton Jakarta, Pacific Place. We are delighted to have been your chosen hotel during your recent stay in Jakarta. It was truly a pleasure to serve you. Thank you for taking the time to write a fantastic review following your recent stay with us. I am thrilled to hear that our Ladies and Gentlemen were able to make a positive impression on your short stay in Jakarta. At The Ritz-Carlton, we always strive for excellence and deliver the best service to our guests. The team and myself are very thankful for your kind appreciation. I would be certainly share your feedback with all the Ladies and Gentlemen and especially Ana. We look forward to welcoming you back soon again on our property to create a more memorable experience. Best regards, Subin Dharman General Manager
David J.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 194 week(s) ago
During the pandemic we've been stayed at several five stars hotels for a staycation. With that being said, we can say confidently that we had experienced the best service from all staffs here in Ritz-Carlton Pacific Place. The staffs were very accommodative. They know you, they call you by your name. They always made sure that we had all our needs fulfilled. The food was superb with so many variations from western to eastern and a mix of both. The room was spacious and clean, and the view was spectacular! Looking forward for our next stay!
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Accommodation's Reply
22 Nov 2021
Dear Mr. David Januar, Thank you for choosing us as your accommodation during your recent stay in Jakarta. We are delighted to know that you enjoyed your stay here and our Ladies & Gentlemen managed to deliver impeccable service during your stay with us. Once again, we thank you and look forward to welcoming you back to The Ritz-Carlton Jakarta, Pacific Place for another memorable RCMemories in town. Best regards, Subin Dharman General Manager
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Bedroom 4 The Ritz-Carlton Jakarta, Pacific Place Hotel

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