The Trans Luxury Hotel

Traveloka Hotel Appreciation 2023: Exceptional Guest Experience
9,0
/10
Exceptional
6.722 reviews

What Guests Say About Their Stay

Room Space (231)
Staff Friendliness (220)
Bedroom (220)
Bathroom (210)
Elizabet
10,0
/ 10
Clean, comfort, perfect to bring our child or elderly for a great experience staycation. The spa is good, clean, smells nice. Really an unforgettable experience.
Intan R.
10,0
/ 10
The room was spacious and comfortable. The staffs were very friendly. Super clean and nice bathroom. The food was also delicious… 🤤
Nurul W.
9,7
/ 10
The strategic location, staff and services are really good, I got upgrade to larger room. Overall. It's a perfect Hotel👍
Irene S. D.
8,5
/ 10
The kids enjoy the pool area very much, including the slide and sand pool. The room is spacious with pool view. Definitely will come back for another family gateway.
Neresa P.
10,0
/ 10
The service is excellent, the staffs are friendly. Been staying here for how many times, and they always have a great service. Their staffs are very helpful too. Food is great. Highly recommended and looking forward to stay here again.
In the Area
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Jl. Gatot Subroto No. 289, Buahbatu, Bandung, Jawa Barat, Indonesia, 40273

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at The Trans Luxury Hotel is a good choice when you are visiting Buahbatu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Trans Luxury Hotel

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Jl. Gatot Subroto No. 289, Buahbatu, Bandung, Jawa Barat, Indonesia, 40273
Lobby The Trans Luxury Hotel
Lobby 2 The Trans Luxury Hotel

Discover More About The Trans Luxury Hotel

About The Trans Luxury Hotel

Located in the heart of Bandung, West Java, The Trans Luxury Hotel stands as a beacon of luxury and sophistication. This five-star hotel is not just a place to stay; it’s an experience that combines modern elegance with traditional Indonesian hospitality. With its stunning architecture and opulent interiors, The Trans Luxury Hotel offers guests a unique blend of comfort and style, making it a perfect choice for both leisure and business travelers.

The hotel features a variety of accommodations, from spacious deluxe rooms to lavish suites, all designed with the utmost attention to detail. Each room is equipped with modern amenities, including high-speed internet, flat-screen TVs, and luxurious bedding, ensuring a restful stay. The panoramic views of the city and surrounding mountains add to the allure, making every moment spent in your room a delight.

One of the standout features of The Trans Luxury Hotel is its commitment to providing exceptional service. The staff is trained to anticipate your needs and go above and beyond to ensure your stay is memorable. Whether you need assistance with your luggage, recommendations for local attractions, or special arrangements for a romantic dinner, the dedicated team is always ready to help.

Dining at The Trans Luxury Hotel is a culinary journey. The hotel boasts several restaurants and bars, each offering a unique dining experience. From authentic Indonesian cuisine to international dishes, there’s something to satisfy every palate. The hotel’s signature restaurant is known for its exquisite menu and elegant ambiance, making it a popular choice for both guests and locals alike.

For those looking to unwind, the hotel features a luxurious spa and wellness center. Guests can indulge in a range of treatments designed to rejuvenate the body and mind. The state-of-the-art fitness center is also available for those who wish to maintain their workout routine while traveling.

In addition to its luxurious accommodations and amenities, The Trans Luxury Hotel is strategically located near various attractions, shopping centers, and entertainment venues. This makes it an ideal base for exploring the vibrant city of Bandung. Whether you’re here for business or leisure, The Trans Luxury Hotel promises an unforgettable stay.

Why You Should Stay at The Trans Luxury Hotel

Choosing The Trans Luxury Hotel for your stay in Bandung means opting for unparalleled luxury and convenience. The hotel’s prime location allows easy access to the city’s top attractions, shopping districts, and cultural sites. Moreover, the exceptional service and attention to detail ensure that every guest feels valued and pampered.

Whether you’re traveling for business or pleasure, the hotel’s extensive facilities cater to all your needs. From spacious meeting rooms equipped with the latest technology to relaxing leisure areas, The Trans Luxury Hotel is designed to provide a seamless experience. Plus, the luxurious accommodations guarantee a restful night’s sleep, preparing you for another day of exploration or meetings.

Best Time to Stay at The Trans Luxury Hotel

The best time to visit The Trans Luxury Hotel is during the dry season, which typically runs from May to September. During these months, Bandung enjoys pleasant weather, making it ideal for outdoor activities and sightseeing. Additionally, this period coincides with various local festivals and events, providing guests with a chance to immerse themselves in the rich culture of West Java.

However, if you prefer a quieter experience, consider visiting during the shoulder seasons of April and October. These months offer fewer crowds while still providing favorable weather conditions. Regardless of when you choose to visit, The Trans Luxury Hotel promises a luxurious and memorable stay.

Transportation and Accessibility

Access to the Airport

The Trans Luxury Hotel is conveniently located approximately 15 kilometers from Husein Sastranegara International Airport, making it easily accessible for travelers. The journey from the airport to the hotel typically takes around 30 minutes by car, depending on traffic conditions. The hotel offers airport transfer services, ensuring a hassle-free arrival and departure experience.

Public Transportation

For those who prefer public transportation, Bandung has a well-connected network of buses and taxis. The hotel is situated near several bus stops, making it easy to explore the city without the need for a private vehicle. Additionally, ride-hailing services are widely available, providing guests with convenient options for getting around. The friendly hotel staff can assist with transportation arrangements, ensuring you have a smooth travel experience.

Unique Facilities at The Trans Luxury Hotel

1. Luxurious Spa and Wellness Center

The Trans Luxury Hotel features a state-of-the-art spa and wellness center, offering a range of treatments designed to rejuvenate and relax guests. From traditional Indonesian massages to modern therapies, the spa provides a tranquil escape from the hustle and bustle of the city.

2. Infinity Pool with City Views

One of the highlights of the hotel is its stunning infinity pool, which offers breathtaking views of Bandung’s skyline. Guests can relax by the poolside, sip on refreshing cocktails, and enjoy the serene atmosphere.

3. Gourmet Dining Options

The hotel boasts several dining venues, each offering a unique culinary experience. From fine dining to casual eateries, guests can indulge in a variety of cuisines, all prepared with the freshest ingredients.

Nearby Attractions at The Trans Luxury Hotel

1. Trans Studio Bandung

Located just 1 kilometer from The Trans Luxury Hotel, Trans Studio Bandung is one of the largest indoor theme parks in Indonesia. This entertainment complex features thrilling rides, live shows, and various attractions suitable for all ages. It’s a perfect destination for families and thrill-seekers alike.

2. Bandung Zoo

Approximately 3 kilometers from the hotel, Bandung Zoo is home to a diverse range of animal species. Visitors can enjoy a leisurely stroll through the zoo, learn about wildlife conservation, and even participate in feeding sessions. It’s a great spot for families and animal lovers.

3. Saung Angklung Udjo

Located about 5 kilometers away, Saung Angklung Udjo is a cultural center dedicated to preserving and promoting the traditional Indonesian musical art of Angklung. Visitors can enjoy live performances, participate in workshops, and learn about the rich cultural heritage of West Java.

4. Gedung Sate

Just 4 kilometers from The Trans Luxury Hotel, Gedung Sate is an iconic building in Bandung known for its unique architecture and historical significance. It serves as the office of the Governor of West Java and is surrounded by beautiful gardens, making it a popular spot for photos and leisurely walks.

5. Tangkuban Perahu Volcano

Located about 30 kilometers from the hotel, Tangkuban Perahu is an active volcano that offers stunning views and hiking opportunities. Visitors can explore the crater, take in the breathtaking scenery, and learn about the geological history of the area.

6. Kawah Putih

Approximately 50 kilometers from The Trans Luxury Hotel, Kawah Putih is a stunning crater lake known for its turquoise waters and surreal landscape. It’s a popular destination for photography and nature lovers, offering a unique experience in the heart of West Java.

7. Braga Street

Just 2 kilometers away, Braga Street is a historic street lined with charming cafes, boutiques, and art galleries. It’s a great place to explore local culture, enjoy a cup of coffee, and shop for unique souvenirs.

8. Cihampelas Walk

Located about 3 kilometers from the hotel, Cihampelas Walk is a popular shopping and entertainment complex. It features a variety of shops, restaurants, and a cinema, making it a great spot for shopping and leisure activities.

9. Museum Geologi

Approximately 4 kilometers from The Trans Luxury Hotel, the Museum Geologi is a fascinating place to learn about the geological history of Indonesia. The museum features a range of exhibits, including fossils, minerals, and geological artifacts, making it an educational experience for visitors of all ages.

10. Dago Pakar

Located about 7 kilometers from the hotel, Dago Pakar is a beautiful natural area known for its hiking trails and stunning views of Bandung. It’s a perfect spot for outdoor enthusiasts looking to escape the city and enjoy nature.

Tips and Tricks for Staying at The Trans Luxury Hotel

Tips During Your Stay

To make the most of your stay at The Trans Luxury Hotel, consider the following tips:

  • Take advantage of the concierge services to plan your itinerary and book local tours.
  • Join the hotel’s loyalty program for exclusive discounts and benefits during your stay.
  • Don’t hesitate to ask the staff for recommendations on local attractions and dining options.

Tips for Enjoying Hotel Facilities

To fully enjoy the hotel’s facilities, keep these tips in mind:

  • Make a reservation for the spa in advance to secure your preferred treatment time.
  • Visit the infinity pool during sunset for a breathtaking view of the city.
  • Explore the hotel’s dining options and try different cuisines during your stay.

Why Book The Trans Luxury Hotel on Traveloka

Extensive Accommodation Options

When you book The Trans Luxury Hotel on Traveloka, you gain access to a wide range of accommodation options. Whether you’re looking for a luxurious suite or a cozy room, Traveloka offers various choices to suit your preferences and budget. This flexibility ensures that you find the perfect stay for your needs.

Easy and Flexible Payment Options

Traveloka provides convenient payment options, including the ability to pay at the hotel. This feature allows you to save even more with the PayLater option, giving you the flexibility to manage your travel expenses without stress.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which offers amazing benefits and special perks. As you increase your Traveloka Priority level, you unlock exclusive discounts, priority customer service, and other exciting rewards that enhance your travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at The Trans Luxury Hotel. These authentic reviews provide valuable insights into the hotel’s services, amenities, and overall guest experiences, helping you make an informed decision when booking your stay.

With all these advantages, there’s no reason not to choose The Trans Luxury Hotel as your accommodation in Bandung. Booking hotel now via Traveloka and enjoy an unforgettable holiday experience!

All facilities in The Trans Luxury Hotel

Bar, Cafe and Lounge The Trans Luxury Hotel
Bar, Cafe and Lounge
Swimming Pool The Trans Luxury Hotel
Swimming Pool
Fitness Center The Trans Luxury Hotel
Fitness Center
Functional Hall The Trans Luxury Hotel
Functional Hall
Lobby The Trans Luxury Hotel
Lobby

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Rooftop terrace
  • Smoking area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Indoor pool
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • Steam room

Food and Drinks

  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Dining area
  • Poolside bar

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • In-room accessibility
  • Wheelchair accessible

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Car rental
  • Valet parking (surcharge)

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Sports and Recreations

  • Fitness center

Kids and Pets

  • CRIBS

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in The Trans Luxury Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
As of April 26th, all rooms are included 6 Items of minibar.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.






As of April 26th, all rooms are included 6 Items of minibar.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Trans Luxury Hotel
280
Number of floors in The Trans Luxury Hotel
18
Another facilities in The Trans Luxury Hotel
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in The Trans Luxury Hotel

What are available facilities at The Trans Luxury Hotel?
There are top facilites at The Trans Luxury Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Trans Luxury Hotel?
The standard check-in time at The Trans Luxury Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Trans Luxury Hotel provide breakfast?
Yes, The Trans Luxury Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Trans Luxury Hotel

Traveloka (6.613)
Other sources (109)
9,0
Exceptional
From 6.613 reviews
Provided by travelers on
Cleanliness

9,4

Room Comfort

9,3

Meal

9,0

Location

9,1

Service and Facilites

9,2

People often mention about The Trans Luxury Hotel
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Room Space (176)
Staff Friendliness (172)
Bedroom (169)
Bathroom (166)
Family Friendly (163)
Hotel Area (162)
Ambiance (160)
Taste (152)
Surroundings (136)
Accessibility (136)
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Traveler Reviews The Trans Luxury Hotel

Number of reviews per page
20
40
Customer reviews
Gilang N.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 day(s) ago
thank you Trans Luxury Hotel.. recommend hotel in Bandung. Thank you Mba Tania who helped me check in flawlessly without waiting.
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Guest
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 day(s) ago
Nice to stay and more comfortable
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Accommodation's Reply
16 Jul 2025
Dear Guest, Thank you for giving The Trans Luxury Hotel a perfect rating. We are delighted to learn that you enjoyed your stay with us and were satisfied with the facilities and services provided. We look forward to welcoming you back in the future. Best regards, Farid Patria, General Manager.
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K***o
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 day(s) ago
Suitable for staycation with family
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Accommodation's Reply
16 Jul 2025
Dear Mr./Ms. ke*o, Thank you for sharing your experience and giving us the best rating for The Trans Luxury Hotel. It is a great pleasure for us to know that you are satisfied with the various facilities and services provided. We greatly appreciate your positive review and look forward to welcoming you back for another pleasant stay. Best regards, Farid Patria, General Manager.
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Mega U. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 day(s) ago
From the beginning until now, the hotel service has been excellent, fast, and very friendly. The kids are always happy at The Trans Luxury Hotel.
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Accommodation's Reply
16 Jul 2025
Dear Ms. Mega, Thank you for giving The Trans Luxury Hotel a perfect rating. We are delighted to learn that you enjoyed your stay with us and were satisfied with the facilities and services provided. We look forward to welcoming you back in the future. Best regards, Farid Patria, General Manager.
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M***D
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 day(s) ago
It's really fun, especially when connected to TSM Bandung.
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Accommodation's Reply
16 Jul 2025
Dear Mr./Ms. M*D, Thank you for your excellent rating of The Trans Luxury Hotel. We are delighted to learn that you enjoyed your stay with us and were satisfied with the facilities and services provided. We look forward to welcoming you back in the future. Best regards, Farid Patria, General Manager.
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alwi M. S.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 day(s) ago
I wasn't the one staying, but there were no complaints
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Accommodation's Reply
16 Jul 2025
Dear Mr. Alwi, Thank you for your positive review of The Trans Luxury Hotel. We are delighted to learn that you enjoyed your stay with us and were satisfied with the facilities and services provided. We look forward to welcoming you and your family back in the future. Best regards, Farid Patria, General Manager.
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Riri R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 week(s) ago
The location is very strategic because it is connected to the mall, the rooms are spacious, amenities & snacks are free and are always refilled even if they are not used before, the warm water pool makes the kids even more comfortable swimming, it's a shame the pool and kids club only last until 6 pm
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Accommodation's Reply
16 Jul 2025
Dear Ms. Riri, Thank you for your excellent review of The Trans Luxury Hotel. We are delighted to learn that you enjoyed your stay with us and were satisfied with the facilities and services provided. We look forward to welcoming you back in the future. Best regards, Farid Patria, General Manager.
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
The room is super comfortable, super clean. The best
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Accommodation's Reply
16 Jul 2025
Dear Mr./Ms. M*a, Thank you for your excellent review of The Trans Luxury Hotel. We are delighted to learn that you enjoyed your stay with us and were satisfied with the services and facilities we provide. We look forward to welcoming you back in the future. Best regards, Farid Patria, General Manager.
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elti w.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 1 week(s) ago
Check-in was easy, although it took a while due to the hotel being full. The hotel staff was kind and friendly, the food was always delicious, and the service was excellent. Thank you.
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1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Ms. Elti, Thank you for your positive review of The Trans Luxury Hotel. We are delighted to learn that you enjoyed your stay with us and were satisfied with the facilities and services provided. We look forward to welcoming you and your family back in the future. Best regards, Farid Patria, General Manager.
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M***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
It's fun and everything is ok. The service is also ok
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1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Mr./Ms. M*a, Thank you for your excellent review of The Trans Luxury Hotel. We are delighted to learn that you enjoyed your stay with us and were satisfied with the services and facilities we provide. We look forward to welcoming you back in the future. Best regards, Farid Patria, General Manager.
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Ika S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Everything is very good. The children are also happy and comfortable.
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+3
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Accommodation's Reply
10 Jul 2025
Dear Ms. Ika S, Thank you for your excellent review of The Trans Luxury Hotel. We are delighted to learn that you enjoyed your stay with us and were satisfied with the facilities and services provided. We look forward to welcoming you back in the future. Best regards, Farid Patria, General Manager.
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Ratih I.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 1 week(s) ago
From my experience with hotel service, it's good, the staff is friendly. The only problem was during check-in. There weren't enough lines to handle customers, and each customer had to wait at least 10-15 minutes for their turn. The facilities were generally okay, but when I stayed in room 1408, the sink appeared cracked and had silicone glue on it. For a hotel of this class, it would be a good idea to replace it completely, as it made the room uncomfortable and resulted in a negative rating. Another thing about the carpet in the lobby and the hotel rooms, it seems to need some serious maintenance. My son ran around the room wearing white socks. A few minutes later, his socks turned slightly brown, proving the hotel carpet wasn't clean. I'm not making this comment to criticize or spread negative rumors, because overall, I'm satisfied with this hotel, which is why I return every time I visit Bandung. It's just a shame that from the moment I arrived and stayed here, until my recent stay, the hotel looked and felt different. Hopefully, the hotel management will pay attention to the details of the hotel and its rooms. Thank you for the friendly service. Only one thing remains the same, the smiles from each staff member that I rarely get.
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Accommodation's Reply
16 Jul 2025
Dear Ms. Ratih, It is very unfortunate that you had some unpleasant experiences during your stay with us. We want to assure you that this is not the type of service supported by The Trans Luxury Hotel Bandung. This issue has been escalated to the relevant department for immediate resolution. Once again, thank you for this review and we look forward to welcoming you and your family back to The Trans Luxury Hotel Bandung for a truly memorable stay. Best regards, Farid Patria, General Manager.
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Elizabet
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Clean, comfort, perfect to bring our child or elderly for a great experience staycation. The spa is good, clean, smells nice. Really an unforgettable experience.
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Accommodation's Reply
08 Jul 2025
Dear Ms. Elizabet, Thank you for giving the best rating for The Trans Luxury Hotel. We are very pleased to learn that you enjoyed your stay with us and were satisfied with the facilities and services provided. We look forward to welcoming you back in the future. Warm regards, Farid Patria. General Manager.
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Ratna N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 2 week(s) ago
The hotel is ok. The room is spacious, it's a shame it's not soundproof, because the people in the next room can be heard talking, especially when there's live music, it's really loud. The breakfast food is ok, there's a lot of variety, only the taste needs to be improved.
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1 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear Mrs. Ratna, It is very unfortunate that you experienced some unpleasant things during your stay with us. This is certainly not a reflection of the quality of service that we strive to provide at The Trans Luxury Hotel Bandung. Your input regarding the soundproofing and the taste of the food at breakfast has been forwarded to the relevant department for immediate follow-up. Once again, thank you for your review. We look forward to welcoming you back to The Trans Luxury Hotel Bandung with a better stay experience. Warm regards, Farid Patria. General Manager.
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Harry S. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,7
/10
Reviewed 3 week(s) ago
Have stayed at this hotel several times but every time there are always shortcomings compared to previous experiences. For example, there used to always be bath bombs to use in the bathtub, yesterday there were none. The first time I stayed there were free snacks in the minibar, now there are none. For the friendliness and service of the staff, it remains one of the best, the comfort of the room is also maintained. However, for the same price, we can get more things in other hotels in Bandung, for example a minibar, more soap, not small bottles, and what I regret most is that there are no more bath bombs. In addition, for the breakfast experience, the chairs and dining tables in the 18th floor restaurant are very uncomfortable because they are short sofas and high tables. Another thing that I was a bit disappointed about was that our request to check out at 13.00 could not be accepted. It's not something wrong, but I was just disappointed that even a small thing like that could not be provided.
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Accommodation's Reply
08 Jul 2025
Dear Mr. Harry, Thank you for your continued trust and valuable feedback. We’re glad you still enjoyed our staff hospitality and room comfort. We sincerely apologize for the missing details that affected your stay, and we’ll use your input to improve our service. We hope to welcome you back with a better experience next time. Warmest regards, Farid Patria General Manager
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Super Friendly for kids. The pool has kids games, the restaurant has lots of food for kids, there is additional entertainment in the lobby.. 2 nights is the most appropriate minimum to stay here.. the comfort and luxury of the facilities in the room are top notch, the technology to open and close the curtain lights etc. uses buttons, so children's toys can be pressed. The corridor from the elevator to the room is a bit too dark.
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1 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Mr./Mrs. L*a, Thank you for giving The Trans Luxury Hotel a perfect rating. We are very pleased to learn that you enjoyed your stay with us and were satisfied with the facilities and services provided. We look forward to welcoming you back in the future. Warm regards, Farid Patria. General Manager.
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W***y
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
The food is delicious. The rooms are nice.
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Accommodation's Reply
24 Jun 2025
Dear Mr./Mrs. W*y, Thank you for giving The Trans Luxury Hotel a perfect rating. We are very pleased to learn that you enjoyed your stay with us and were satisfied with the facilities and services provided. We look forward to welcoming you back in the future. Warm regards, Farid Patria. General Manager.
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Sunarta
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
When staying there are bones that work until early morning. The sound of grenda, hammer is quite noisy from the next room
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Accommodation's Reply
19 Jun 2025
Dear Ms. Sunarta, Thank you for giving the best rating for The Trans Luxury Hotel. It is unfortunate that you had some unpleasant experiences during your stay with us. We would like to assure you that this is not the standard supported by The Trans Luxury Hotel Bandung. This issue has been escalated to the relevant department for immediate resolution. Once again, thank you for this review and we look forward to welcoming you back to The Trans Luxury Hotel Bandung for a truly memorable stay. Warm regards, Farid Patria. General Manager.
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Topan K. W.
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Staycation
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8,5
/10
Reviewed 5 week(s) ago
The first time I visited this hotel, I was truly impressed—it had a luxurious, upscale feel that made the whole experience memorable. However, during my recent stay, that sense of luxury felt somewhat diminished. While the amenities are still well-maintained and the service remains good, some areas and furnishings are beginning to show signs of wear. It's subtle, but noticeable—perhaps the décor or fixtures could use a refresh to bring back that initial wow factor. It's still a comfortable and classy place, but not quite as polished as it once was.
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Accommodation's Reply
19 Jun 2025
Dear Mr. Topan, It is unfortunate that you had some unpleasant experiences during your stay with us. We would like to assure you that this is not the type of service supported by The Trans Luxury Hotel Bandung. This issue has been escalated to the relevant department for immediate resolution. Once again, thank you for this review and we look forward to welcoming you back to The Trans Luxury Hotel Bandung for a truly memorable stay. Warm regards, Farid Patria. General Manager.
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Prita D.
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Staycation
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10,0
/10
Reviewed 5 week(s) ago
Very good. The service is great 🥰
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1 people find it helpful
Accommodation's Reply
16 Jun 2025
Dear Mrs. Prita, Thank you for sharing your experience and giving the best rating for The Trans Luxury Hotel. It is a great pleasure for us to know that you are satisfied with the various facilities and services provided. We greatly appreciate the good review that you wrote and we look forward to welcoming you back for a pleasant stay experience. Warm regards, Farid Patria. General Manager.
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Exterior 4 The Trans Luxury Hotel

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