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Tunjungan Hotel Surabaya
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Tunjungan Hotel Surabaya
Hotels
8,0
/10
Very Good
11.061 reviews
What Guests Say About Their Stay
Distance To City Center (170)
Room Space (153)
Staff Friendliness (149)
Accessibility (140)
Jerry A.
8,8
/ 10
Best place for travelling in Surabaya, near from interesting places.
rberto m.
8,5
/ 10
A good service and near from shopping mall
Qurrotus S.
9,7
/ 10
Incredible and wonderful experience.
Silvarina Silvarina
8,5
/ 10
Nice service and comfort hotel.
bengjoo lee
8,8
/ 10
Cleanliness, closed to shopping central
In the Area
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Jln. Tunjungan 102-104, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60011
Main Facilities
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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Tunjungan Hotel Surabaya
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Per room per night (excl. taxes & fees)
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What's around Tunjungan Hotel Surabaya
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Jln. Tunjungan 102-104, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60011
Discover More About Tunjungan Hotel Surabaya
Location
Staying at Tunjungan Hotel Surabaya is a good choice when you are visiting Tegalsari.
About Tunjungan Hotel Surabaya
Are you a shopaholic? Staying at Tunjungan Hotel Surabaya will surely spoil you for numerous shopping centers nearby.
From business event to corporate gathering, Tunjungan Hotel Surabaya provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Tunjungan Hotel Surabaya, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Tunjungan Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Tunjungan Hotel Surabaya is suitable for you who value privacy during your stay.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Tunjungan Hotel Surabaya exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Tunjungan Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Tunjungan Hotel Surabaya.
All facilities in Tunjungan Hotel Surabaya
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Shower
- TV
Hotel Services
- Concierge
- Front desk
- 24-hour Receptionist
- Laundry service
- Luggage storage
General
- AC
- Heater
- Non-smoking room
- Smoking area
Things to Do
- Massage
- Outdoor pool
Business Facilities
- Business center
- Meeting facilities
Sports and Recreations
- Fitness center
- Pool or Snooker
Connectivity
- LAN Internet
Nearby Facilities
- Shops
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Tunjungan Hotel Surabaya
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 13:00
General Check-in Instructions
Guests may need to show a negative COVID-19 test result (PCR/antigen swab) upon checking in at the accommodation. Please contact the hotel for further information prior to your arrival. You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Additional Policy
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
General Information
Popular Facilities | AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 13:00 |
Available rooms at Tunjungan Hotel Surabaya | 272 |
Number of floors in Tunjungan Hotel Surabaya | 10 |
Another facilities in Tunjungan Hotel Surabaya | 24-hour room service, Room service, Safety deposit box, WiFi in public area, Bathtub |
Frequently asked question in Tunjungan Hotel Surabaya
What are available facilities at Tunjungan Hotel Surabaya?
There are top facilites at Tunjungan Hotel Surabaya such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Tunjungan Hotel Surabaya?
The standard check-in time at Tunjungan Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 13:00
More Reviews from Other Guests in Tunjungan Hotel Surabaya
Traveloka (11.038)
Other sources (23)
8,0
Very Good
From 11.038 reviews
Provided by travelers on
Cleanliness
8,0
Room Comfort
7,9
Meal
7,8
Location
8,6
Service and Facilites
8,0
People often mention about Tunjungan Hotel Surabaya
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Jarak ke Pusat Kota (127)
Ukuran Kamar (122)
Kamar Tidur (118)
Keramahan Staff (117)
Akses (109)
Suasana (103)
Lingkungan Sekitar (96)
Kamar Mandi (96)
Area Hotel (94)
Ramah Keluarga (77)
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Traveler Reviews Tunjungan Hotel Surabaya
Number of reviews per page
20
40
Customer reviews
A***d
Transit
8,4
/10
Reviewed 4 day(s) ago
Overall service is quite good, breakfast is not very varied,
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J***i
Leisure
9,4
/10
Reviewed 6 day(s) ago
The room is very spacious, according to the picture and all the staff are very friendly.
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Accommodation's Reply
08 Jul 2025
Dear Sir/Madam. Warmest Greetings from Tunjungan Hotel Surabaya. Thank you for staying & sharing your experience at Tunjungan Hotel Surabaya. We look forward to welcoming you and your family on your next visit. Warmest Greetings from Tunjungan Hotel Surabaya Management
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R***a
8,8
/10
Reviewed 1 week(s) ago
So far it's good, maybe the elevator needs intensive maintenance so that the card can connect directly. As a result, it takes a long time in the elevator and then goes back to the FO
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Accommodation's Reply
02 Jul 2025
Dear Sir/Madam. Warmest Greetings from Tunjungan Hotel Surabaya. Thank you for staying & sharing your experience at Tunjungan Hotel Surabaya. We welcome your suggestions & criticisms to further improve the quality of our service so that it can be better in the future. We look forward to welcoming you and your family on your next visit. Warmest Greetings from Tunjungan Hotel Surabaya Management
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Lilis
6,1
/10
Reviewed 1 week(s) ago
I just want to give my opinions not mean to be rude but i think they should be upgrade every item , one the point the service is very good
2 people find it helpful
Accommodation's Reply
02 Jul 2025
Dear Sir/Madam
Warm Greetings from Tunjungan Hotel Surabaya
Thank you for staying & sharing your experience at Tunjungan Hotel Surabaya
We apologize for the inconvenience you experienced during your stay at our hotel
We welcome about your suggestions & criticisms to further improve the quality of our services so that in the future it can be better
Once again we apologize and thank you
We look forward to welcoming you and your family on your next visit
Warm Greetings from Tunjungan Hotel Surabaya Management
A***s
Staycation
8,8
/10
Reviewed 2 week(s) ago
Please repair the elevator, because it takes a long time to wait, and the capacity is small
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Accommodation's Reply
02 Jul 2025
Dear Sir/Madam. Warmest Greetings from Tunjungan Hotel Surabaya. Thank you for staying & sharing your experience at Tunjungan Hotel Surabaya. We welcome your suggestions & criticisms to further improve the quality of our service so that it can be better in the future. We look forward to welcoming you and your family on your next visit. Warmest Greetings from Tunjungan Hotel Surabaya Management
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H***a
9,7
/10
Reviewed 2 week(s) ago
Nice, clean and comfortable. Service is good, friendly and fast.
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1 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear Sir/Madam. Warmest Greetings from Tunjungan Hotel Surabaya. Thank you for staying & sharing your experience at Tunjungan Hotel Surabaya. We look forward to welcoming you and your family on your next visit. Warmest Greetings from Tunjungan Hotel Surabaya Management
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RA
Rosittaa A. I.
9,7
/10
Reviewed 2 week(s) ago
Spacious and clean rooms.. Comfortable for a staycation with family.. Location is close to Tunjungan Plaza and Jalan Tunjungan.
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1 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear Sir/Madam. Warmest Greetings from Tunjungan Hotel Surabaya. Thank you for staying & sharing your experience at Tunjungan Hotel Surabaya. We look forward to welcoming you and your family on your next visit. Warmest Greetings from Tunjungan Hotel Surabaya Management
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rw
rahmanudin w.
Leisure
10,0
/10
Reviewed 2 week(s) ago
Ok all, lighting suggestions to be maximized further
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Accommodation's Reply
01 Jul 2025
Dear Sir/Madam. Warmest Greetings from Tunjungan Hotel Surabaya. Thank you for staying & sharing your experience at Tunjungan Hotel Surabaya. We welcome your suggestions & criticisms to further improve the quality of our service so that it can be better in the future. We look forward to welcoming you and your family on your next visit. Warmest Greetings from Tunjungan Hotel Surabaya Management
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D***i
Business
9,4
/10
Reviewed 2 week(s) ago
everything is safe and comfortable. the main problem is just the slow elevator. the rest is fun
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Accommodation's Reply
01 Jul 2025
Dear Sir/Madam. Warmest Greetings from Tunjungan Hotel Surabaya. Thank you for staying & sharing your experience at Tunjungan Hotel Surabaya. We welcome your suggestions & criticisms to further improve the quality of our service so that it can be better in the future. We look forward to welcoming you and your family on your next visit. Warmest Greetings from Tunjungan Hotel Surabaya Management
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Fitriasari
Staycation
8,5
/10
Reviewed 2 week(s) ago
Best for jogging or hanging out in Jalan Tunjungan
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1 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear Sir/Madam. Warmest Greetings from Tunjungan Hotel Surabaya. Thank you for staying & sharing your experience at Tunjungan Hotel Surabaya. We look forward to welcoming you and your family on your next visit. Warmest Greetings from Tunjungan Hotel Surabaya Management
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Firda A. P.
Staycation
10,0
/10
Reviewed 2 week(s) ago
Recommended. The most impressive thing is that the hotel staff is very friendly, unlike hotel staff in other places. So it's very comfortable to stay here. The location is also next to the mall, just walking distance. The room is comfortable and clean. Next time will definitely come back here.
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Accommodation's Reply
30 Jun 2025
Dear Sir/Madam. Warmest Greetings from Tunjungan Hotel Surabaya. Thank you for staying & sharing your experience at Tunjungan Hotel Surabaya. We look forward to welcoming you and your family on your next visit. Warmest Greetings from Tunjungan Hotel Surabaya Management
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JW
Jihad W. p.
5,0
/10
Reviewed 2 week(s) ago
How does GK work and there is no shower?
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1 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear Sir/Madam. Warmest Greetings from Tunjungan Hotel Surabaya. Thank you for staying & sharing your experience at Tunjungan Hotel Surabaya. We apologize for the inconvenience you experienced during your stay at our hotel. We accept your suggestions & criticisms to further improve the quality of our services so that in the future it can be better. Once again we apologize and thank you. We look forward to welcoming you and your family on your next visit. Warmest Greetings from Tunjungan Hotel Surabaya Management
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RS
Roby S.
7,0
/10
Reviewed 2 week(s) ago
Actually everything is okay, but the other guests in the rooms next to it have lots of little kids who suddenly knock and ring the doorbell even at night.
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2 people find it helpful
Accommodation's Reply
23 Jun 2025
Dear Sir/Madam. Warmest Greetings from Tunjungan Hotel Surabaya. Thank you for staying & sharing your experience during your stay at Tunjungan Hotel Surabaya. We apologize for your inconvenience during your stay at our hotel, especially regarding the noise caused by the rooms around you. We accept your suggestions & criticisms to improve our performance and service in the future. We thank you and look forward to welcoming you and your family/group on your next visit. Warm Regards Management of Tunjungan Hotel Surabaya
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IS
Isniati S. N.
Business
9,4
/10
Reviewed 3 week(s) ago
It hasn't changed since 20 years ago. From college visited by parents always stay here. Now on official duty stay here again.
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Accommodation's Reply
21 Jun 2025
Dear Sir/Madam. Warmest Greetings from Tunjungan Hotel Surabaya. Thank you for staying & sharing your experience at Tunjungan Hotel Surabaya. We look forward to welcoming you and your family on your next visit. Warmest Greetings from Tunjungan Hotel Surabaya Management
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S***O
Leisure
9,1
/10
Reviewed 3 week(s) ago
very charming old hotel, close to shopping center
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1 people find it helpful
Accommodation's Reply
18 Jun 2025
Dear Sir/Madam. Warmest Greetings from Tunjungan Hotel Surabaya. Thank you for staying & sharing your experience at Tunjungan Hotel Surabaya. We look forward to welcoming you and your family on your next visit. Warmest Greetings from Tunjungan Hotel Surabaya Management
See original
A***y
Business
9,4
/10
Reviewed 4 week(s) ago
Comfortable, friendly staff and strategic location
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1 people find it helpful
Accommodation's Reply
12 Jun 2025
Dear Sir/Madam. Warmest Greetings from Tunjungan Hotel Surabaya. Thank you for staying & sharing your experience at Tunjungan Hotel Surabaya. We look forward to welcoming you and your family on your next visit. Warmest Greetings from Tunjungan Hotel Surabaya Management
See original
T***i
10,0
/10
Reviewed 4 week(s) ago
near the entrance of TP 2, just walk 2 minutes to get there
friendly staff
there is a car to pick up from the airport
a regular every time I go to Surabaya
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1 people find it helpful
Accommodation's Reply
18 Jun 2025
Dear Sir/Madam. Warmest Greetings from Tunjungan Hotel Surabaya. Thank you for staying & sharing your experience at Tunjungan Hotel Surabaya. We look forward to welcoming you and your family on your next visit. Warmest Greetings from Tunjungan Hotel Surabaya Management
See original
N***r
10,0
/10
Reviewed 5 week(s) ago
Vintage atmosphere but still relevant to today's era, complete facilities, all delicious food
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2 people find it helpful
Accommodation's Reply
12 Jun 2025
Dear Sir/Madam. Warmest Greetings from Tunjungan Hotel Surabaya. Thank you for staying & sharing your experience at Tunjungan Hotel Surabaya. We look forward to welcoming you and your family on your next visit. Warmest Greetings from Tunjungan Hotel Surabaya Management
See original
S***a
Leisure
8,2
/10
Reviewed 5 week(s) ago
The check-in process was very long.
See original
2 people find it helpful
Accommodation's Reply
12 Jun 2025
Dear Sir/Madam. Warmest Greetings from Hotel Tunjungan. Thank you for staying & sharing your experience at Hotel Tunjungan Surabaya. We apologize for your inconvenience during your stay at our hotel. We accept your suggestions & input to further improve our next service. Once again we thank you and we look forward to welcoming you and your family on your next visit to Hotel Tunjungan Surabaya. Warmest Greetings from Management of Tunjungan Hotel Surabaya
See original
ID
Irwan D. T. S.
Leisure
9,4
/10
Reviewed 6 week(s) ago
hotel staff is friendly and responsive. room is spacious and comfortable. great 👍
See original
1 people find it helpful
Accommodation's Reply
31 May 2025
Dear Mr. Irwan D. T. S, Warm greetings from Hotel Tunjungan Surabaya, We are very grateful for choosing Hotel Tunjungan Surabaya as your place to stay while in Surabaya and also thank you for taking the time to give us a review! We are very happy to know that you enjoyed your stay at Hotel Tunjungan Surabaya. Thank you for your support, we really appreciate it! We look forward to your next visit, Should you need any assistance or reservation, please do not hesitate to contact us. Best Regards, Ahmad Roy Suroso. QAM
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Number of reviews per page
20
40
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