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Tunjungan Hotel Surabaya
Hotels
8,0
/10
Very Good
11.149 reviews
What Guests Say About Their Stay
Distance To City Center (202)
Room Space (189)
Staff Friendliness (186)
Bedroom (164)
H***s
10,0
/ 10
The room was huge and spacious. The staff was kind, nice, and helpful. Thank you.
Jerry A.
8,8
/ 10
Best place for travelling in Surabaya, near from interesting places.
Edwin d.
10,0
/ 10
Hotel staff are professional, friendly, polite, serve with heart, strategic, clean, comfortable, complete breakfast, variety, delicious, abundant, great👍
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I***n
9,7
/ 10
Very friendly prices with real hotel facilities, comfortable, spacious rooms, very strategic location, friendly service.
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Firda A. P.
10,0
/ 10
Recommended. The most impressive thing is that the hotel staff is very friendly, unlike hotel staff in other places. So it's very comfortable to stay here. The location is also next to the mall, just walking distance. The room is comfortable and clean. Next time will definitely come back here.
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In the Area
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Jln. Tunjungan 102-104, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60011
Main Facilities
Read More
This accommodation offers:
Outdoor pool
Pool or Snooker
Laundry service
Restaurant
Luggage storage
Elevator
Fitness center
AC
Read More
Available Room Types in Tunjungan Hotel Surabaya
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
What's around Tunjungan Hotel Surabaya
Jln. Tunjungan 102-104, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60011
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Discover More About Tunjungan Hotel Surabaya
Location
Staying at Tunjungan Hotel Surabaya is a good choice when you are visiting Tegalsari.
About Tunjungan Hotel Surabaya
Are you a shopaholic? Staying at Tunjungan Hotel Surabaya will surely spoil you for numerous shopping centers nearby.
From business event to corporate gathering, Tunjungan Hotel Surabaya provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Tunjungan Hotel Surabaya, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Tunjungan Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Tunjungan Hotel Surabaya is suitable for you who value privacy during your stay.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Tunjungan Hotel Surabaya exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Get precious and unforgettable moment during your stay at Tunjungan Hotel Surabaya.
All facilities in Tunjungan Hotel Surabaya
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Shower
- TV
Hotel Services
- Concierge
- Front desk
- 24-hour Receptionist
- Laundry service
- Luggage storage
General
- AC
- Heater
- Non-smoking room
- Smoking area
Things to Do
- Massage
- Outdoor pool
Business Facilities
- Business center
- Meeting facilities
Sports and Recreations
- Fitness center
- Pool or Snooker
Connectivity
- LAN Internet
Nearby Facilities
- Shops
Accommodation Policy & General Information in Tunjungan Hotel Surabaya
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 13:00
General Check-in Instructions
Guests may need to show a negative COVID-19 test result (PCR/antigen swab) upon checking in at the accommodation. Please contact the hotel for further information prior to your arrival. You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Additional Policy
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 13:00 |
Available rooms at Tunjungan Hotel Surabaya | 272 |
Number of floors in Tunjungan Hotel Surabaya | 10 |
Another facilities in Tunjungan Hotel Surabaya | Parking, Elevator, 24-hour room service, Restaurant, Room service |
Frequently asked question in Tunjungan Hotel Surabaya
What is normal check-in & check-out time at Tunjungan Hotel Surabaya?
The standard check-in time at Tunjungan Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 13:00
What is the star rating of Tunjungan Hotel Surabaya?
Tunjungan Hotel Surabaya is a 4.0-star hotel.
How many floors does Tunjungan Hotel Surabaya have?
Tunjungan Hotel Surabaya has 10 floors.
How many rooms are available at Tunjungan Hotel Surabaya?
Tunjungan Hotel Surabaya has 272 rooms in total.
Does Tunjungan Hotel Surabaya provide parking?
Yes, Tunjungan Hotel Surabaya provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Tunjungan Hotel Surabaya
Overall Ratings & Reviews Tunjungan Hotel Surabaya
Traveloka (11.126)
Other sources (23)
8,0
Very Good
From 11.126 reviews
Provided by travelers on
Cleanliness
8,0
Room Comfort
7,9
Meal
7,8
Location
8,6
Service and Facilites
8,0
People often mention about Tunjungan Hotel Surabaya
All
Distance to City Center (146)
Room Space (144)
Staff Friendliness (138)
Bedroom (136)
Accessibility (119)
Ambiance (119)
Bathroom (112)
Surroundings (109)
Hotel Area (108)
Family Friendly (88)
Sort by
Most Recent
Format
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Preferences
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Traveler Reviews Tunjungan Hotel Surabaya
Number of reviews per page
20
40
Customer reviews
Edwin d.
Leisure
10,0
/10
Reviewed 4 day(s) ago
Hotel staff are professional, friendly, polite, serve with heart, strategic, clean, comfortable, complete breakfast, variety, delicious, abundant, great👍
See original
1 people find it helpful
dn
dhany n.
8,5
/10
Reviewed 6 day(s) ago
very comfortable, affordable price
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Find this review helpful?
F***n
Business
9,4
/10
Reviewed 1 week(s) ago
Old hotel but recommended, price is okay for a 4-star hotel
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G***r
8,4
/10
Reviewed 1 week(s) ago
The towels need to be replaced, the elevator needs rejuvenation.
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M***h
6,8
/10
Reviewed 2 week(s) ago
How come the AC on the 10th floor hallway is off? It's really hot.
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1 people find it helpful
b***t
9,4
/10
Reviewed 2 week(s) ago
A hotel from the past.
The TV is still playing old series.
Haha
The location is great.
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Find this review helpful?
s***i
Staycation
8,8
/10
Reviewed 2 week(s) ago
It was very pleasant to stay at this hotel, even though it is an old hotel, it is highly recommended.
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1 people find it helpful
s***i
Leisure
9,1
/10
Reviewed 2 week(s) ago
Even though the hotel is old, it is quite pleasant. The staff are all very friendly. It is only a short walk to Tunjungan Plaza and access to food is very easy.
See original
2 people find it helpful
i***a
Staycation
8,6
/10
Reviewed 3 week(s) ago
The large room includes a bathtub and the price is very reasonable.
However, the changing rooms at the pool need improvement.
The staff delivering luggage to the rooms seems to need more.
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Verified Traveler
Business
8,5
/10
Reviewed 3 week(s) ago
The location is in the city center, very strategic for shopping and hanging out.
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S***l
10,0
/10
Reviewed 3 week(s) ago
Definitely coming here again, comfort, cleanliness, friendliness all ok🙏
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2 people find it helpful
Verified Traveler
Leisure
10,0
/10
Reviewed 4 week(s) ago
Close to TP, just a walk away
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MUTMAINAH
Staycation
10,0
/10
Reviewed 5 week(s) ago
the hotel staff is very friendly and pleasant
See original
2 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Sir/Madam, Warmest greetings from Tunjungan Hotel Surabaya. Thank you for staying and sharing your experience at Tunjungan Hotel Surabaya. We look forward to welcoming you and your family on your next visit. Warmest regards, Management of Tunjungan Hotel Surabaya.
See original
MUTMAINAH
Staycation
10,0
/10
Reviewed 5 week(s) ago
very impressive, everything was fun
See original
Find this review helpful?
Accommodation's Reply
01 Oct 2025
Dear Sir/Madam, Warmest greetings from Tunjungan Hotel Surabaya. Thank you for staying and sharing your experience at Tunjungan Hotel Surabaya. We look forward to welcoming you and your family on your next visit. Warmest regards, Management of Tunjungan Hotel Surabaya.
See original
MUTMAINAH
Staycation
10,0
/10
Reviewed 5 week(s) ago
very pleasant, have stayed here several times
See original
1 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Sir/Madam, Warmest greetings from Tunjungan Hotel Surabaya. Thank you for staying and sharing your experience at Tunjungan Hotel Surabaya. We look forward to welcoming you and your family on your next visit. Warmest regards, Management of Tunjungan Hotel Surabaya.
See original
Verified Traveler
Staycation
10,0
/10
Reviewed 5 week(s) ago
Fast check-in and check-out process, friendly staff
See original
Find this review helpful?
Accommodation's Reply
01 Oct 2025
Dear Sir/Madam, Warmest greetings from Tunjungan Hotel Surabaya. Thank you for staying and sharing your experience at Tunjungan Hotel Surabaya. We look forward to welcoming you and your family on your next visit. Warmest regards, Management of Tunjungan Hotel Surabaya
See original
Rohimiyatun
8,5
/10
Reviewed 5 week(s) ago
Old hotel gives the impression of an old house, no city view so no impression whatsoever, coincidentally checked in at night and checked out in the morning, breakfast was lacking, it was sufficient for the price, but it was in the city center, one with Tunjungan Plaza.
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1 people find it helpful
B
Budiharti
8,5
/10
Reviewed 5 week(s) ago
The hotel staff is friendly and the service is satisfactory.
See original
1 people find it helpful
Accommodation's Reply
24 Sep 2025
Dear Sir/Madam, Warmest greetings from Tunjungan Hotel Surabaya. Thank you for staying and sharing your experience at Tunjungan Hotel Surabaya. We look forward to welcoming you and your family on your next visit. Warmest regards, Management of Tunjungan Hotel Surabaya
See original
NI
Nadzir I.
Business
10,0
/10
Reviewed 6 week(s) ago
Being in the heart of Surabaya is always a pleasure, with easy access everywhere. Every time I visit Surabaya, Tunjungan Hotel is my first choice, and the friendly staff are always a pleasure to be around.
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Accommodation's Reply
24 Sep 2025
Dear Sir/Madam, Warmest greetings from Tunjungan Hotel Surabaya. Thank you for staying and sharing your experience at Tunjungan Hotel Surabaya. We look forward to welcoming you and your family on your next visit. Warmest regards, Management of Tunjungan Hotel Surabaya
See original
M***a
9,4
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly and responsive.
See original
Find this review helpful?
Accommodation's Reply
24 Sep 2025
Dear Sir/Madam, Warmest greetings from Tunjungan Hotel Surabaya. Thank you for staying and sharing your experience at Tunjungan Hotel Surabaya. We look forward to welcoming you and your family on your next visit. Warmest regards, Management of Tunjungan Hotel Surabaya
See original
Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Tunjungan Hotel Surabaya
Traveloka (11.126)
Other sources (23)
8,0
Very Good
From 11.126 reviews
Provided by travelers on
Cleanliness
8,0
Room Comfort
7,9
Meal
7,8
Location
8,6
Service and Facilites
8,0
People often mention about Tunjungan Hotel Surabaya
All
Distance to City Center (146)
Room Space (144)
Staff Friendliness (138)
Bedroom (136)
Accessibility (119)
Ambiance (119)
Bathroom (112)
Surroundings (109)
Hotel Area (108)
Family Friendly (88)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Tunjungan Hotel Surabaya
Number of reviews per page
20
40
Customer reviews
Edwin d.
Leisure
10,0
/10
Reviewed 4 day(s) ago
Hotel staff are professional, friendly, polite, serve with heart, strategic, clean, comfortable, complete breakfast, variety, delicious, abundant, great👍
See original
1 people find it helpful
dn
dhany n.
8,5
/10
Reviewed 6 day(s) ago
very comfortable, affordable price
See original
Find this review helpful?
F***n
Business
9,4
/10
Reviewed 1 week(s) ago
Old hotel but recommended, price is okay for a 4-star hotel
See original
Find this review helpful?
G***r
8,4
/10
Reviewed 1 week(s) ago
The towels need to be replaced, the elevator needs rejuvenation.
See original
Find this review helpful?
M***h
6,8
/10
Reviewed 2 week(s) ago
How come the AC on the 10th floor hallway is off? It's really hot.
See original
1 people find it helpful
b***t
9,4
/10
Reviewed 2 week(s) ago
A hotel from the past.
The TV is still playing old series.
Haha
The location is great.
See original
Find this review helpful?
s***i
Staycation
8,8
/10
Reviewed 2 week(s) ago
It was very pleasant to stay at this hotel, even though it is an old hotel, it is highly recommended.
See original
1 people find it helpful
s***i
Leisure
9,1
/10
Reviewed 2 week(s) ago
Even though the hotel is old, it is quite pleasant. The staff are all very friendly. It is only a short walk to Tunjungan Plaza and access to food is very easy.
See original
2 people find it helpful
i***a
Staycation
8,6
/10
Reviewed 3 week(s) ago
The large room includes a bathtub and the price is very reasonable.
However, the changing rooms at the pool need improvement.
The staff delivering luggage to the rooms seems to need more.
See original
Find this review helpful?
Verified Traveler
Business
8,5
/10
Reviewed 3 week(s) ago
The location is in the city center, very strategic for shopping and hanging out.
See original
Find this review helpful?
S***l
10,0
/10
Reviewed 3 week(s) ago
Definitely coming here again, comfort, cleanliness, friendliness all ok🙏
See original
2 people find it helpful
Verified Traveler
Leisure
10,0
/10
Reviewed 4 week(s) ago
Close to TP, just a walk away
See original
Find this review helpful?
MUTMAINAH
Staycation
10,0
/10
Reviewed 5 week(s) ago
the hotel staff is very friendly and pleasant
See original
2 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Sir/Madam, Warmest greetings from Tunjungan Hotel Surabaya. Thank you for staying and sharing your experience at Tunjungan Hotel Surabaya. We look forward to welcoming you and your family on your next visit. Warmest regards, Management of Tunjungan Hotel Surabaya.
See original
MUTMAINAH
Staycation
10,0
/10
Reviewed 5 week(s) ago
very impressive, everything was fun
See original
Find this review helpful?
Accommodation's Reply
01 Oct 2025
Dear Sir/Madam, Warmest greetings from Tunjungan Hotel Surabaya. Thank you for staying and sharing your experience at Tunjungan Hotel Surabaya. We look forward to welcoming you and your family on your next visit. Warmest regards, Management of Tunjungan Hotel Surabaya.
See original
MUTMAINAH
Staycation
10,0
/10
Reviewed 5 week(s) ago
very pleasant, have stayed here several times
See original
1 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Sir/Madam, Warmest greetings from Tunjungan Hotel Surabaya. Thank you for staying and sharing your experience at Tunjungan Hotel Surabaya. We look forward to welcoming you and your family on your next visit. Warmest regards, Management of Tunjungan Hotel Surabaya.
See original
Verified Traveler
Staycation
10,0
/10
Reviewed 5 week(s) ago
Fast check-in and check-out process, friendly staff
See original
Find this review helpful?
Accommodation's Reply
01 Oct 2025
Dear Sir/Madam, Warmest greetings from Tunjungan Hotel Surabaya. Thank you for staying and sharing your experience at Tunjungan Hotel Surabaya. We look forward to welcoming you and your family on your next visit. Warmest regards, Management of Tunjungan Hotel Surabaya
See original
Rohimiyatun
8,5
/10
Reviewed 5 week(s) ago
Old hotel gives the impression of an old house, no city view so no impression whatsoever, coincidentally checked in at night and checked out in the morning, breakfast was lacking, it was sufficient for the price, but it was in the city center, one with Tunjungan Plaza.
See original
1 people find it helpful
B
Budiharti
8,5
/10
Reviewed 5 week(s) ago
The hotel staff is friendly and the service is satisfactory.
See original
1 people find it helpful
Accommodation's Reply
24 Sep 2025
Dear Sir/Madam, Warmest greetings from Tunjungan Hotel Surabaya. Thank you for staying and sharing your experience at Tunjungan Hotel Surabaya. We look forward to welcoming you and your family on your next visit. Warmest regards, Management of Tunjungan Hotel Surabaya
See original
NI
Nadzir I.
Business
10,0
/10
Reviewed 6 week(s) ago
Being in the heart of Surabaya is always a pleasure, with easy access everywhere. Every time I visit Surabaya, Tunjungan Hotel is my first choice, and the friendly staff are always a pleasure to be around.
See original
Find this review helpful?
Accommodation's Reply
24 Sep 2025
Dear Sir/Madam, Warmest greetings from Tunjungan Hotel Surabaya. Thank you for staying and sharing your experience at Tunjungan Hotel Surabaya. We look forward to welcoming you and your family on your next visit. Warmest regards, Management of Tunjungan Hotel Surabaya
See original
M***a
9,4
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly and responsive.
See original
Find this review helpful?
Accommodation's Reply
24 Sep 2025
Dear Sir/Madam, Warmest greetings from Tunjungan Hotel Surabaya. Thank you for staying and sharing your experience at Tunjungan Hotel Surabaya. We look forward to welcoming you and your family on your next visit. Warmest regards, Management of Tunjungan Hotel Surabaya
See original
Number of reviews per page
20
40