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Wyndham Opi Hotel Palembang
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Wyndham Opi Hotel Palembang
Hotels
Traveloka Hotel Appreciation 2023: Excellent Performance
8,5
/10
Very Good
7.551 reviews
What Guests Say About Their Stay
Ambiance (167)
Staff Friendliness (165)
Bedroom (157)
Variety (153)
Dewi s. f.
10,0
/ 10
Nice hotel, has a lot of menus’ breakfast, strategic location, and good facilities
Ririe v.
9,1
/ 10
the room is nice, and have a good facilities. Super nice staffs. Delicious breakfast and welcome snack. Must come for next vocation.
Tommy A.
9,7
/ 10
The hotel is perfect. The facilities and the food are awesome, there are so much choices for breakfast, and the staff are very kind and helpful. A lot of transportation options to get there. Lastly, the price is very reasonable. I will stay there again in the future.
In the Area
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Komplek Opi Mall, Jl. Gubernur H.A. Bastari, Sungai Kedukan, Rambutan, Plaju, Palembang, Sumatera Selatan, Indonesia, 30967
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Wyndham Opi Hotel Palembang
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What's around Wyndham Opi Hotel Palembang
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Komplek Opi Mall, Jl. Gubernur H.A. Bastari, Sungai Kedukan, Rambutan, Plaju, Palembang, Sumatera Selatan, Indonesia, 30967
Discover More About Wyndham Opi Hotel Palembang
Location
Staying at Wyndham Opi Hotel Palembang is a good choice when you are visiting Plaju.
About Wyndham Opi Hotel Palembang
Whether you are planning an event or other special occasions, Wyndham Opi Hotel Palembang is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Wyndham Opi Hotel Palembang.
Wyndham Opi Hotel Palembang is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Are you a shopaholic? Staying at Wyndham Opi Hotel Palembang will surely spoil you for numerous shopping centers nearby.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
From business event to corporate gathering, Wyndham Opi Hotel Palembang provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Wyndham Opi Hotel Palembang, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Wyndham Opi Hotel Palembang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Wyndham Opi Hotel Palembang exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Wyndham Opi Hotel Palembang is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Wyndham Opi Hotel Palembang.
All facilities in Wyndham Opi Hotel Palembang
Functional Hall
Exterior
Bedroom
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- WiFi in public area
Things to Do
- Garden
- Massage
- Outdoor pool
- Sauna
- Spa
Hotel Services
- 24-hour Receptionist
- Laundry service
- Luggage storage
Transportation
- Airport transfer
- Car rental
Business Facilities
- Business center
- Meeting facilities
Nearby Facilities
- ATM/Banking
- Shops
Family-friendly Facilities
- Children pool
Connectivity
- WiFi in public area (surcharge)
Sports and Recreations
- Fitness center
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Wyndham Opi Hotel Palembang
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Deposit
Deposit IDR 500,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at Wyndham Opi Hotel Palembang | 257 |
Number of floors in Wyndham Opi Hotel Palembang | 18 |
Another facilities in Wyndham Opi Hotel Palembang | Ballroom, Banquet, Connecting rooms, Family room, Non-smoking room |
Frequently asked question in Wyndham Opi Hotel Palembang
What are available facilities at Wyndham Opi Hotel Palembang?
There are top facilites at Wyndham Opi Hotel Palembang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Wyndham Opi Hotel Palembang?
The standard check-in time at Wyndham Opi Hotel Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Wyndham Opi Hotel Palembang
Traveloka (7.531)
Other sources (20)
8,5
Very Good
From 7.531 reviews
Provided by travelers on
Cleanliness
8,9
Room Comfort
8,8
Meal
8,6
Location
8,6
Service and Facilites
8,7
People often mention about Wyndham Opi Hotel Palembang
All
Bedroom (138)
Ambiance (137)
Staff Friendliness (136)
Bathroom (128)
Room Space (125)
Variety (124)
Hotel Area (123)
Family Friendly (118)
Taste (111)
Surroundings (108)
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Traveler Reviews Wyndham Opi Hotel Palembang
Number of reviews per page
20
40
Customer reviews
j***i
Staycation
9,7
/10
Reviewed 5 day(s) ago
The room is spacious even though I only booked a deluxe room. The aesthetics, especially the interior, really look luxurious. Very suitable for staying with family.
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Accommodation's Reply
04 Jul 2025
Dear Sir/Madam, Warm greetings from Wyndham Opi Hotel Palembang! Thank you for choosing Wyndham Opi Hotel Palembang. We are very pleased to hear that you enjoyed your stay at our hotel, especially regarding the spacious Deluxe room size, the aesthetic interior with luxurious looks, and the impression that is suitable for staying with family, which adds to the more enjoyable experience of staying. We always try our best to maintain “Count On Me Service” so that we can meet the expectations and satisfaction of our guests with our products and services. Thank you for your review, and we hope to have another opportunity to welcome you back to our hotel. Best Regards, Wyndham Opi Hotel Palembang
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N***n
Leisure
9,7
/10
Reviewed 1 week(s) ago
pleasant atmosphere, clean room, complete facilities. the hotel location is close to the mall. the service is also friendly
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Accommodation's Reply
04 Jul 2025
Dear Sir/Madam, Warm greetings from Wyndham Opi Hotel Palembang! Thank you for choosing Wyndham Opi Hotel Palembang. We are very happy to hear that you enjoyed your stay at our hotel, especially regarding the pleasant atmosphere, maintained cleanliness, complete facilities, and strategic location of the hotel which is directly connected to Opi Mall, as well as the friendly service of our staff which makes the experience of staying with your family more memorable. We always try our best to maintain “Count On Me Service” so that we can meet the expectations and satisfaction of our guests with our products and services. Thank you for your review, and we hope to have another opportunity to welcome you back to our hotel. Best Regards, Wyndham Opi Hotel Palembang
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ayu a.
Staycation
7,0
/10
Reviewed 1 week(s) ago
Usually I review 5 stars but now I'm sad
Wifi is very slow
Hot water is not hot at all
Even though you pay a lot to the hotel to enjoy hot shower facilities
Eh, it's broken, they said all the rooms are broken, the central one is broken, so it should be fixed quickly, right?
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F***i
Business
8,4
/10
Reviewed 2 week(s) ago
The first time I stayed at Wyndham All
Good everything was good so I wanted to stay here again. But the second time was disappointing. Strangely the bathroom toilet often smelled of human waste. I called housekeeping twice but sometimes I could still smell it. I think there was a mistake in the pipe (room 926). And the hot water was not hot enough. I turned it all the way to the end but it was only warm. Needs maintenance
The food is just ordinary. Not really delicious but not bad either. Standard
The hotel staff are all friendly
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Accommodation's Reply
04 Jul 2025
Dear Ms. Ayu A, Warm greetings from Wyndham Opi Hotel Palembang! Thank you for choosing Wyndham Opi Hotel Palembang. We always try our best to maintain “Count On Me Service” so that we can meet the expectations and satisfaction of our guests with our products and services. We apologize for the inconvenience during your stay, especially regarding the unpleasant odor from the bathroom and the less than optimal hot water temperature. Your input is highly appreciated and we have forwarded it to the relevant team to be followed up and made technical improvements so that similar incidents do not happen again in the future. We also appreciate your input regarding the breakfast menu, and will continue to strive to improve the taste and variety of dishes for the satisfaction of all guests. We are pleased to hear that the friendliness of the staff remained a positive impression on you during your stay at our hotel. Thank you for your review, and we hope to have another opportunity to welcome you back to our hotel with a better experience. Best regards, Wyndham Opi Hotel Palembang
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A***A
Leisure
8,2
/10
Reviewed 2 week(s) ago
The rules at the swimming pool for guests who want to bring food and drinks from outside are prohibited even though the food and drinks at the hotel are not appetizing for breakfast. Fitness must wear shoes even though they only want to wear them for their hands, not for running on the treadmill
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1 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Sir/Madam, Warm greetings from Wyndham Opi Hotel Palembang! Thank you for choosing Wyndham Opi Hotel Palembang as your place to stay. We always strive to provide the best service through “Count On Me Service” in order to meet the expectations and satisfaction of our guests. Regarding the rule prohibiting bringing food and drinks from outside to the pool area, this regulation is implemented to maintain cleanliness, safety, and comfort together. However, we also provide Sunrise & Sunset Carts in the pool area with a street food concept that serves a variety of delicious menu choices at affordable prices. For the use of shoes in the fitness area, this is indeed part of our standard procedure to maintain the safety and comfort of all visitors, even if only using tools in the hand area. We appreciate your understanding regarding this matter. We apologize for the inconvenience felt during your stay. Your input means a lot to us to continue to make improvements. Thank you for the review that has been given. We look forward to welcoming you back on another occasion. Best regards, Wyndham Opi Hotel Palembang
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T***Y
Business
10,0
/10
Reviewed 2 week(s) ago
Nice, clean, comfortable, can access the mall, can bring family without any hassle, the food is also delicious.
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Accommodation's Reply
26 Jun 2025
Dear Sir/Madam, Warm greetings from Wyndham Opi Hotel Palembang! Thank you for choosing Wyndham Opi Hotel Palembang. We are very happy to hear that you enjoyed your stay at our hotel, especially regarding the cleanliness and comfort, the connecting door access between the Lobby and Opi Mall, family friendly, and the taste of the food that met your expectations and your family's, making your stay more enjoyable. We always try our best to maintain "Count On Me Service" so that we can meet the expectations and satisfaction of our guests with our products and services. Thank you for your review, and we hope to have another opportunity to welcome you back to our hotel. Best Regards, Wyndham Opi Hotel Palembang
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T***e
Staycation
9,4
/10
Reviewed 2 week(s) ago
Nice hotel that connects to the mall
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Accommodation's Reply
26 Jun 2025
Dear Our Valued Guest,
Warmest Greetings from Wyndham Opi Hotel Palembang!
Thanks for choosing Wyndham Opi Hotel Palembang
I am very pleased to hear that you enjoyed your stay, especially the connecting door access between the Lobby and OPI Mall, which enhances the overall stay experience.
We continually strive to uphold our "Count On Me Service" to meet our guests' expectations and ensure their complete satisfaction with our products and services.
Thank you for your review. We hope to have the opportunity to welcome you again to our hotel.
Kind Regards,
Wyndham Opi Hotel Palembang
H***z
8,4
/10
Reviewed 3 week(s) ago
staff nyo cak who owns the city of plembang hahah (negak dado) maybe individuals, but unfortunately for a hotel of this class
because during here already 2 staff who are not friendly, want to NGEGAS
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Accommodation's Reply
26 Jun 2025
Dear Sir/Madam, Warm greetings from Wyndham Opi Hotel Palembang! Thank you for taking the time to share your review during your stay at Wyndham Opi Hotel Palembang. We sincerely apologize for the inconvenience you experienced regarding the attitude of some of our staff who were considered unfriendly and did not meet expectations. This is certainly not the standard of service that we apply, and we will immediately follow up on your input as evaluation and learning material for our team in the future, so that similar incidents do not happen again. We greatly appreciate your input in order to improve the quality of our services. We hope to be given the opportunity to welcome you back with much better service in the future. Best regards, Wyndham Opi Hotel Palembang
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AD
Azmi D.
8,5
/10
Reviewed 3 week(s) ago
the food is the best and the service is friendly
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Accommodation's Reply
18 Jun 2025
Dear Mr. Azmi D, Warm greetings from Wyndham Opi Hotel Palembang! Thank you for choosing Wyndham Opi Hotel Palembang. We are very happy to hear that you enjoyed your stay at our hotel, especially regarding the friendly service, the food that met your expectations both in terms of taste and variety, thus adding to the more memorable stay experience. We always try our best to maintain “Count On Me Service” so that we can meet the expectations and satisfaction of our guests with our products and services. Thank you for your review, and we hope to have another opportunity to welcome you back to our hotel. Best Regards, Wyndham Opi Hotel Palembang
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JS
Johnesco S.
Staycation
6,7
/10
Reviewed 3 week(s) ago
Rate 4/10, because free parking for vehicles per room can only be one. Welcome snack is only given food, not with drink, choking choy. The bed is noisy like it's going to collapse. They say it's a star hotel but the vibe is oyo.
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Accommodation's Reply
18 Jun 2025
Dear Mr. Johnesco S., Warm greetings from Wyndham Opi Hotel Palembang! Thank you for choosing Wyndham Opi Hotel Palembang. Your feedback means a lot to us in our efforts to continuously improve the quality of our services and facilities. We apologize for the inconvenience you experienced during your stay. We need to inform you that the welcome snack provided upon arrival is a substitute for the welcome drink, as part of welcoming guests. However, your feedback regarding this matter will be used as evaluation material in the future to provide a better experience. Also related to parking facilities, currently the provision of free parking is indeed given for one vehicle per room. We also regret the other inconveniences you experienced, including the condition of the bed in the room. We will immediately follow up on these matters with the relevant team and convey them to Management for evaluation and improvement in the future. Once again, we thank you for your review. We hope to still be given the opportunity to welcome you back in the future with better service. Best regards, Wyndham Opi Hotel Palembang
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MY
Mirza Y. I. S.
Staycation
10,0
/10
Reviewed 3 week(s) ago
the service is great, direct access to the mall
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1 people find it helpful
Accommodation's Reply
18 Jun 2025
Dear Mr. Mirza Y. I. S, Warm greetings from Wyndham Opi Hotel Palembang! Thank you for choosing Wyndham Opi Hotel Palembang. We are very happy to hear that you enjoyed your stay at our hotel, especially regarding the connecting door that provides direct access to the mall, and the service that met your expectations. We always try our best to maintain “Count On Me Service” so that we can meet the expectations and satisfaction of our guests with our products and services. Thank you for your review, and we hope to have another opportunity to welcome you back to our hotel. Best Regards, Wyndham Opi Hotel Palembang
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AV
Arini V. E. P.
8,5
/10
Reviewed 4 week(s) ago
The hotel is luxurious, the staff is also friendly
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+2
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Accommodation's Reply
18 Jun 2025
Dear Mrs. Arini V. E. P, Warm greetings from Wyndham Opi Hotel Palembang! Thank you for choosing Wyndham Opi Hotel Palembang. We are very happy to hear that you enjoyed your stay at our hotel, especially regarding our friendly staff and the luxurious design of the hotel which added to the memorable experience of staying. We always try our best to maintain “Count On Me Service” so that we can meet the expectations and satisfaction of our guests with our products and services. Thank you for your review, and we hope to have another opportunity to welcome you back to our hotel. Best Regards, Wyndham Opi Hotel Palembang
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ea
erwin a.
Staycation
10,0
/10
Reviewed 4 week(s) ago
Complete facilities, friendly for families and children, friendly hotel staff and fast service.
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Accommodation's Reply
11 Jun 2025
Dear Mr. Erwin A, Warm greetings from Wyndham Opi Hotel Palembang! Thank you for choosing Wyndham Opi Hotel Palembang. We are very happy to hear that you enjoyed your stay at our hotel, especially regarding the complete facilities, the hotel is friendly for children and their extended families, and the friendly hotel staff with fast service, so that these things make the stay experience more memorable. We always try our best to maintain “Count On Me Service” so that we can meet the expectations and satisfaction of our guests with our products and services. Thank you for your review, and we hope to have another opportunity to welcome you back to our hotel. Best Regards, Wyndham Opi Hotel Palembang
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B***y
Staycation
8,5
/10
Reviewed 4 week(s) ago
everything is okay from the staff to the facilities, only the breakfast is a bit less impressive, the menu is indeed extensive but the variations are monotonous
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Accommodation's Reply
09 Jun 2025
Dear Sir/Madam, Warm greetings from Wyndham Opi Hotel Palembang! Thank you for choosing Wyndham Opi Hotel Palembang. We always try our best to maintain “Count On Me Service” so that we can meet the expectations and satisfaction of our guests with our products and services. We apologize for the inconvenience during your stay regarding the breakfast variations which are rather monotonous or have not met your expectations even though all aspects are very good from the staff to the facilities, of course this will be our concern and evaluation material in the future. Thank you for your review, and we hope to have another opportunity to welcome you back to our hotel. Best regards, Wyndham Opi Hotel Palembang
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Z***i
8,5
/10
Reviewed 5 week(s) ago
Friendly and pleasant service.
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Accommodation's Reply
09 Jun 2025
Dear Sir/Madam, Warm greetings from Wyndham Opi Hotel Palembang! Thank you for choosing Wyndham Opi Hotel Palembang. We are very happy to hear that you enjoyed your stay at our hotel especially regarding the friendly and pleasant service that met your expectations. We always try our best to maintain “Count On Me Service” so that we can meet the expectations and satisfaction of our guests with our products and services. Thank you for your review, and we hope to have another opportunity to welcome you back to our hotel. Best Regards, Wyndham Opi Hotel Palembang
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YR
Yofina R. S.
9,7
/10
Reviewed 5 week(s) ago
This is the umpteenth time I've stayed at Wyndham and USUALLY I'm always satisfied.. but this time it was a bit annoying.. from swimming I was only given 1 towel.. booking a room with 2 beds but instead I was given 1 bed.. then during breakfast, on the first day the four of us had breakfast (2 adults and 1 child aged 3 years and 1 child aged 5 years) no one asked for additional fees.. but on the second day suddenly the waitress said that a 5 year old child had to pay.. even though yesterday we had breakfast without being asked for a fee.. and when I booked on the application it was also written there that children would not be charged.. because when I booked the room, I wrote 2 adults and 2 children.. but yeah maybe the rules suddenly changed that day 🙃🙃 and what made it even more annoying was that the deposit change was not enough and I was told to let it go hahahaa.. how UNprofessional you are, Sis.. I will always remember MB nyaa.. but because I don't want to be bothered.. so I just went home..
for the rest everything is okay.. God willing I still want to come back here again..
hopefully the service can be even better..
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+5
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Accommodation's Reply
11 Jun 2025
Dear Mrs. Yofina R. S, Warm greetings from Wyndham Opi Hotel Palembang! Thank you for choosing Wyndham Opi Hotel Palembang and for being our loyal guest. We greatly appreciate your time to share your experience during your stay. We apologize for the inconvenience you experienced during your visit this time. Regarding the room type, based on the voucher we received, your reservation was for the Deluxe Queen Bed type, so the room provided was in accordance with the booking details. For breakfast, we understand the confusion that occurred. It is true that you added 2 children to the booking, but the voucher stated the Breakfast Included: 2 Persons facility. In addition, based on the statement stated on the booking voucher, it also stated that: "Additional fee may apply for children above 4 years old who stay in the same room with adult guests.". Therefore, a 5-year-old child has been charged an additional 50% breakfast fee from the adult price according to hotel regulations. We also regret the error regarding towels when swimming and deposit refunds. This is certainly not a reflection of our service standards. We will follow up on this and use it as an evaluation material so that it does not happen again in the future. Once again, thank you for your review and feedback. We look forward to welcoming you and your family back on your next visit with better service and a more enjoyable experience. Best Regards, Wyndham Opi Hotel Palembang
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K***l
Staycation
10,0
/10
Reviewed 6 week(s) ago
Nice hotel to stay and a lot of foods to find in the mall beside you eat in the hotel itself, and not too far to downtown area. During breakfast time, you will find variety of foods. Thank you to Wyndham Hotel Palembang.
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M***e
Staycation
9,4
/10
Reviewed 6 week(s) ago
Everything is ok, except for the cleanliness of the room floor, please pay more attention, it's a shame that the hotel and all the facilities are ok, except for the cleanliness of the room which is not optimal.
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Accommodation's Reply
09 Jun 2025
Dear Sir/Madam, Warm greetings from Wyndham Opi Hotel Palembang! Thank you for choosing Wyndham Opi Hotel Palembang. We are very pleased to hear that you are satisfied with our facilities and services overall. However, we apologize for the inconvenience experienced regarding the less than optimal cleanliness of the room floor. This input is very valuable and we have followed up with the housekeeping team for attention and evaluation in the future. We are committed to always improving the quality of service for the comfort of our guests. Hopefully we can welcome you back on your next visit with a more memorable experience. Best Regards, Wyndham Opi Hotel Palembang
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m***a
8,8
/10
Reviewed 6 week(s) ago
comfortable room, hotel location is next to the mall so it's easy if you want to go to the mall
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Accommodation's Reply
09 Jun 2025
Dear Sir/Madam, Warm greetings from Wyndham Opi Hotel Palembang! Thank you for choosing Wyndham Opi Hotel Palembang. We are very happy to hear that you enjoyed your stay at our hotel, especially regarding the comfortable room, strategic location of the hotel, directly connected to Opi Mall which makes your stay more enjoyable. We always try our best to maintain “Count On Me Service” so that we can meet the expectations and satisfaction of our guests with our products and services. Thank you for your review, and we hope to have another opportunity to welcome you back to our hotel. Best Regards, Wyndham Opi Hotel Palembang
See original
HA
Haryanto A.
Business
10,0
/10
Reviewed 6 week(s) ago
affordable hotel, very comfort
Find this review helpful?
Accommodation's Reply
09 Jun 2025
Dear Mr. Haryanto A,
Warmest Greetings from Wyndham Opi Hotel Palembang!
Thanks for choosing Wyndham Opi Hotel Palembang
I am very pleased to hear that you enjoyed your stay, especially that you found the room comfortable, our prices affordable, and that everything met your expectations.
We always strive to maintain our "Count On Me Service" so that we can meet our guests' expectations and ensure their satisfaction with our products and services.
Thanks for your review, we hope we will have the opportunity to welcome you again to our hotel.
Kind Regards,
Wyndham Opi Hotel Palembang
Number of reviews per page
20
40
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