Search Hotels
- /
- 68.166Hotels in Indonesia/
- /
- /
- /
- Hotel in Wyndham Opi Hotel Palembang
See Other Accommodations in Palembang
See All Photos
Wyndham Opi Hotel Palembang
Hotels
Traveloka Hotel Appreciation 2023: Excellent Performance
8,4
/10
Very Good
7.701 reviews
What Guests Say About Their Stay
Ambiance (209)
Staff Friendliness (205)
Bedroom (200)
Variety (195)
N***N
9,1
/ 10
What a pleasant stay here. Staff are friendly, best location and the ambiance was so great. My kids are happy during stay here because it's near to the entertainment like the mall and playground. Good choice for holiday!
Diah A. S.
9,7
/ 10
The staff is friendly, quick to respond when we ask for help, clean, the infinity pool is cool. Breakfast is also delicious.
See original
N***i
10,0
/ 10
The service is excellent, the food is varied, the swimming pool is cool. Everything is good, next time I will stay here again.
See original
A***h
10,0
/ 10
The staff is very friendly, the cleanliness of the hotel rooms is really good, and the food is also really delicious.
See original
P***i
10,0
/ 10
Comfortable, clean, safe, big bed and spacious room. Second time staying here. Hopefully it will always be the first choice to stay
See original
In the Area
See Map
Komplek Opi Mall, Jl. Gubernur H.A. Bastari, Sungai Kedukan, Rambutan, Plaju, Palembang, Sumatera Selatan, Indonesia, 30967
Main Facilities
Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Read More
Available Room Types in Wyndham Opi Hotel Palembang
Speed up your search by choosing what you need
Price Display
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
What's around Wyndham Opi Hotel Palembang
Komplek Opi Mall, Jl. Gubernur H.A. Bastari, Sungai Kedukan, Rambutan, Plaju, Palembang, Sumatera Selatan, Indonesia, 30967
Discover More Places
Discover More About Wyndham Opi Hotel Palembang
Location
Staying at Wyndham Opi Hotel Palembang is a good choice when you are visiting Plaju.
About Wyndham Opi Hotel Palembang
Whether you are planning an event or other special occasions, Wyndham Opi Hotel Palembang is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Wyndham Opi Hotel Palembang.
Wyndham Opi Hotel Palembang is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Are you a shopaholic? Staying at Wyndham Opi Hotel Palembang will surely spoil you for numerous shopping centers nearby.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
From business event to corporate gathering, Wyndham Opi Hotel Palembang provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Wyndham Opi Hotel Palembang, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Wyndham Opi Hotel Palembang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Wyndham Opi Hotel Palembang exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Wyndham Opi Hotel Palembang is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Wyndham Opi Hotel Palembang.
All facilities in Wyndham Opi Hotel Palembang
Swimming Pool
Fitness Center
Functional Hall
Lobby
CleanAccommodation
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
Hotel Services
- Bellhop
- Concierge
- Front desk
- 24-hour Receptionist
- Laundry service
- Luggage storage
Things to Do
- Fitness center
- Garden
- Massage
- Outdoor pool
- Sauna
Nearby Facilities
- ATM/Banking
- Grocery
- Shops
- Supermarket
Sports and Recreations
- Billiard
- Darts
- Fitness center
Transportation
- Airport transfer
- Car rental
Business Facilities
- Business center
- Meeting facilities
Family-friendly Facilities
- Children pool
Connectivity
- WiFi in public area (surcharge)
Accommodation Policy & General Information in Wyndham Opi Hotel Palembang
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Deposit
Deposit IDR 500,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
Read All
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Wyndham Opi Hotel Palembang | 257 |
Number of floors in Wyndham Opi Hotel Palembang | 18 |
Another facilities in Wyndham Opi Hotel Palembang | Coffee shop, 24-hour room service, Breakfast restaurant, Room service, Safety deposit box |
Frequently asked question in Wyndham Opi Hotel Palembang
What are available facilities at Wyndham Opi Hotel Palembang?
There are top facilites at Wyndham Opi Hotel Palembang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Wyndham Opi Hotel Palembang?
The standard check-in time at Wyndham Opi Hotel Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Wyndham Opi Hotel Palembang provide breakfast?
Yes, Wyndham Opi Hotel Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Wyndham Opi Hotel Palembang?
Wyndham Opi Hotel Palembang is a 5.0-star hotel.
How many floors does Wyndham Opi Hotel Palembang have?
Wyndham Opi Hotel Palembang has 18 floors.
See All
More Reviews from Other Guests in Wyndham Opi Hotel Palembang
Overall Ratings & Reviews Wyndham Opi Hotel Palembang
Traveloka (7.681)
Other sources (20)
8,5
Very Good
From 7.681 reviews
Provided by travelers on
Cleanliness
8,9
Room Comfort
8,8
Meal
8,7
Location
8,6
Service and Facilites
8,7
People often mention about Wyndham Opi Hotel Palembang
All
Staff Friendliness (171)
Bedroom (168)
Ambiance (167)
Variety (153)
Bathroom (151)
Room Space (150)
Hotel Area (148)
Taste (144)
Family Friendly (140)
Accessibility (128)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Wyndham Opi Hotel Palembang
Number of reviews per page
20
40
Customer reviews
D***a
Transit
8,5
/10
Reviewed 2 day(s) ago
Complete toiletries with comb, razor, and cotton
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Valued Guest, Warm regards from Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are committed to maintaining our high standards of "Count On Me Service" in order to fully meet our customers' expectations and satisfaction with our products and services. We apologize for any inconvenience you may experience during your stay regarding the completeness of bathroom amenities. For Deluxe rooms, we provide certain amenities such as combs, razors, and cotton pads upon guest request. However, we understand the importance of your comfort during your stay and will ensure that such requests are responded to promptly and appropriately in the future. Thank you for your valuable review and feedback, and we look forward to welcoming you back to our hotel. Sincerely, Wyndham Opi Palembang
See original
BT
Bahruddin T.
Leisure
9,1
/10
Reviewed 4 day(s) ago
stayed 4 nights, the toilet smelled.
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Mr. Baruddin T, Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang as your accommodation for 4 nights. We are committed to continuously providing our "Count On Me Service" to ensure the utmost comfort and satisfaction for our guests. We apologize for the inconvenience you experienced regarding the smell emanating from the bathroom area, which clearly does not meet the comfort standards we strive for. Our engineering and housekeeping teams are currently investigating and performing repairs to ensure that the issue is resolved in a timely manner and does not recur. Thank you for your valuable feedback. We look forward to welcoming you back for an even more comfortable stay on your next visit. Sincerely, Wyndham Opi Palembang
See original
JE
Jason E.
Leisure
10,0
/10
Reviewed 6 day(s) ago
The view of the lights at night is very beautiful.
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Mr. Jason E., Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you enjoyed your stay with us. We are committed to maintaining our “Count On Me Service” standard to fully meet our guests’ expectations and satisfaction with our products and services. We are also delighted that you enjoyed the beautiful view of the night lights from our hotel. Positive reviews like these mean a lot to us and it is a great encouragement for us to continue to provide the best experience for all our guests. Thank you for the review and we do hope that we will have the opportunity to welcome you back to our hotel again. Sincerely, Wyndham Opi Palembang
See original
Albert
Leisure
8,5
/10
Reviewed 6 day(s) ago
Direct connection to the mall, comfortable rooms. The food is varied and delicious. Topp... Only the location is a bit far from the city center. (The complex around the hotel is quite busy)
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Mr. Albert, Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you enjoyed your stay with us. We are committed to maintaining our “Count On Me Service” standard to fully meet guest expectations and satisfaction with our products and services. We also appreciate your positive comments regarding our comfortable rooms, delicious food variety and direct access to Opi Mall. We are also glad that you felt comfortable in the relatively busy area around the hotel. For its location, which is quite far from the city center, we appreciate your feedback. We hope that the convenience of our hotel’s facilities and environment will continue to provide you with a pleasant stay. Thank you for your review and we hope that we will have the opportunity to welcome you back to our hotel again. Sincerely, Wyndham Opi Palembang
See original
TT
Tasya T. S.
10,0
/10
Reviewed 6 day(s) ago
The FNB staff are very friendly and the food is all delicious, good.
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Ms. Tasya T.S., Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you enjoyed your stay with us. We are committed to maintaining our “Count On Me Service” standard to meet the expectations and satisfaction of our guests with our products and services. We also sincerely appreciate the friendliness of our F&B staff and the quality of our food that you enjoyed. Positive feedback like this is the driving force behind our team to continue to provide the best service. Thank you for your review and we do hope to have the opportunity to welcome you back to our hotel again. Sincerely, Wyndham Opi Palembang
See original
Verified Traveler
Business
9,6
/10
Reviewed 1 week(s) ago
Upon entering the room, it smelled like sewage, and the mattress wasn't soft enough and made a noise. It wasn't comfortable to sleep in. The food was good, with a variety of dishes, but the taste wasn't quite right. Overall, the service was good. The towels weren't very clean and didn't smell good. This was a stark contrast to my first stay at the Wyndham Hotel, where the mattress was soft, the toilet was clean and fragrant. It looked clean and white, and the towels were also clean and white.
Read More
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Valued Guest, Warm regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang as your accommodation choice. We are committed to maintaining our high standards of "Count On Me Service" to meet guest expectations and satisfaction with the best products and services from us. We apologize for any inconvenience caused, particularly regarding the unpleasant odor in the room, uncomfortable mattress, and unclean towels, which do not reflect the high standards of service and quality we strive for. We have forwarded your comments to our housekeeping and engineering teams for immediate follow-up action to ensure that this situation does not occur again in the future. We also appreciate your comments on the variety of food and the taste of the dishes, which you felt were not quite right. We have forwarded these comments to our kitchen team for evaluation and improvement. Thank you for your review and interest, we hope to have the opportunity to welcome you back again with an even better experience, just like your first visit. Sincerely, Wyndham Opi Palembang
See original
R
Rizky
Staycation
8,4
/10
Reviewed 1 week(s) ago
pretty good, too bad it's too far from the city center
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Mr. Rizky, Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you enjoyed your stay with us. We are committed to maintaining our high standards of "Count On Me Service" to meet the expectations and satisfaction of our guests with our products and services. We also appreciate your comments regarding the hotel's location which is quite far from the city center. We appreciate your comments and we hope that the facilities and comfort we provide will continue to provide you with a pleasant stay. Thank you for your review and we do hope that we will have the opportunity to welcome you back to our hotel again. Best regards, Wyndham Opi Palembang
See original
ON
Okta N.
10,0
/10
Reviewed 2 week(s) ago
The staff are friendly, the rooms are clean, and the breakfast food is delicious 🥰
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Mr. Okta N, Warm regards from Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you had a pleasant stay with us. We are committed to maintaining our “Count On Me Service” standard so that we can meet the expectations and satisfaction of our guests with our products and services. We also sincerely appreciate the friendliness of our staff, the cleanliness of our rooms and the quality of our breakfast that you enjoyed. Positive feedback like this means a lot to us and it drives our team to continue to strive to provide the best service. Thank you for your review and we hope to have the opportunity to welcome you back to our hotel again. Best regards, Wyndham Opi Palembang
See original
RS
Robby S.
Leisure
10,0
/10
Reviewed 2 week(s) ago
It's incredibly convenient, close to the mall and sports arena, making it a fun and valuable holiday for the kids. Thank you.
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Mr. Robbie S., Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you and your family enjoyed your stay at our hotel. We are committed to maintaining our high standards of "Count On Me Service" to meet our guests' expectations and satisfaction with our products and services. We are also delighted to know that our hotel's location near shopping malls and sports stadiums makes children's stays fun and worthwhile. Positive reviews like these mean a lot to us. Thank you for your review and we hope to have the opportunity to welcome you and your family back to our hotel again. Best regards, Wyndham Opi Palembang
See original
w
wiliam
10,0
/10
Reviewed 2 week(s) ago
Our first stay here was very comfortable and cool in the room. The staff at the front desk were very friendly.
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Mr. William, Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted to hear that your first stay was smooth. We are committed to maintaining our high standards of "Count On Me Service" to ensure that we can meet the expectations and satisfaction of our guests with our products and services. We also sincerely appreciate the comfort of our cool rooms and the friendliness of our receptionists. Positive feedback like this is the driving force behind our team to continue to strive for the best service. Thank you for your review and we hope to have the opportunity to welcome you back to our hotel again. Best regards, Wyndham Opi Palembang
See original
SL
Sebrina L.
10,0
/10
Reviewed 2 week(s) ago
During my stay, there were no problems at all, the room was clean, the staff were also friendly, especially Ms. Lola in the FO section, she was very friendly and efficient.
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Ms. Sabrina L., Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you had a pleasant stay and that you had no issues during your stay at our hotel. We are committed to maintaining our “Count On Me Service” standard to fully meet guest expectations and satisfaction with our products and services. We also appreciate your positive comments regarding the cleanliness of our rooms, the friendliness of our staff and especially your compliments to Lola from the front desk who was friendly and efficient. These comments mean a lot to us and drive our entire team to continue to provide the best service. Thank you for your review and we do hope to have the opportunity to welcome you back to our hotel again. Sincerely, Wyndham Opi Palembang
See original
F***h
9,7
/10
Reviewed 2 week(s) ago
Hotel service with Mas Yogi is very friendly and the hotel is very comfortable.
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Valued Guest, Warm regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you enjoyed your stay with us. We are committed to maintaining our “Count On Me Service” standard to meet our guests’ expectations and satisfaction with our products and services. We sincerely appreciate your positive comments about the friendly service from Khun Yogi. These comments mean a lot to us and are an encouragement to all our team to continue to provide the best service. Thank you for your review and we hope to have the opportunity to welcome you back to our hotel again. Best regards, Wyndham Opi Palembang
See original
K***i
8,4
/10
Reviewed 2 week(s) ago
Yesterday, I got room 817, but the blower wouldn't work, the shower wouldn't heat up, and the showroom wasn't working. Hopefully, these can be fixed and the amenities can be further improved!
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Valued Guest, Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang as your accommodation choice. We are committed to continuously providing our “Count On Me Service” to ensure the utmost comfort and satisfaction for all our guests. We apologize for the inconvenience you experienced in Room 817, particularly regarding the non-working fan, non-hot shower, and non-working exhibition space. These do not meet the comfort standards we strive for. We have forwarded your feedback to our engineering team for follow-up and immediate improvement to prevent any potential issues in the future. Thank you for your review and consideration, and we look forward to welcoming you back for an even more comfortable stay. Sincerely, Wyndham Opi Palembang
See original
NF
Novi F.
10,0
/10
Reviewed 3 week(s) ago
Very happy to stay here, all the food was delicious and the staff were friendly because I often come here, many thanks to Rico and Lola for their help during my stay.
See original
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear Mr. Novi F., Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you enjoyed your stay with us. We strive to maintain our “Count On Me Service” standard to meet the expectations and satisfaction of all our guests with our products and services. This includes our delicious food and the friendliness of our staffs, especially Ms. Rico and Ms. Lola, who were very helpful throughout your stay, making your stay even more memorable. Thank you for your review and we do hope to have the opportunity to welcome you back to our hotel again. Sincerely, Wyndham Opi Palembang
See original
A
Apjunarsil
9,1
/10
Reviewed 3 week(s) ago
Nice hotel and very neat and clean.
See original
1 people find it helpful
Accommodation's Reply
27 Oct 2025
Dear Mr. Apjunarsil, Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you enjoyed your stay with us, particularly regarding our cleanliness, tidiness, and our service that met your expectations. We strive to maintain our “Count On Me Service” standards so that we can meet the expectations and satisfaction of our guests with our products and services. Thank you for your review and we hope to have the opportunity to welcome you back to our hotel again. Sincerely, Wyndham Opi Palembang
See original
Isa M.
Staycation
8,5
/10
Reviewed 3 week(s) ago
Comfortable, clean, friendly hotel staff
See original
Find this review helpful?
Accommodation's Reply
27 Oct 2025
Dear Ms. Isa M., Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you enjoyed your stay with us, particularly our comfort, cleanliness, and friendliness of our staff, which met your expectations. We strive to maintain our “Count On Me Service” standard, so that we can meet and exceed your expectations with our products and services. Thank you for your review, and we hope to have the opportunity to welcome you back to our hotel again. Sincerely, Wyndham Opi Palembang
See original
DS
Dian S. A.
10,0
/10
Reviewed 3 week(s) ago
All staff are friendly and kind, always success.
See original
1 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear Mr. Dian S.A., Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you enjoyed your stay with us, especially our friendly and helpful staff who made your stay more memorable. We always strive to maintain our “Count On Me Service” standard so that we can meet the expectations and satisfaction of our guests with our products and services. Thank you for your review and we hope to have the opportunity to welcome you back to our hotel again. Sincerely, Wyndham Opi Palembang
See original
a***i
10,0
/10
Reviewed 3 week(s) ago
Good place, nice, but the AC in the lobby on the top floor is hot.
See original
Find this review helpful?
Accommodation's Reply
27 Oct 2025
Dear Valued Guest, Warm regards from Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are very pleased that you enjoyed your stay with us, especially our excellent location. However, we apologize for the inconvenience regarding the extremely hot air conditioning in the upper floor lobby. We will check this matter with the relevant department. We do our best to maintain our "Count On Me Service" standard to meet guest expectations and satisfaction with our products and services. Thank you for your review and we hope to have the opportunity to welcome you back to our hotel again. Best regards, Wyndham Opi Palembang
See original
A***i
8,5
/10
Reviewed 4 week(s) ago
The hotel staff service is pleasant
See original
Find this review helpful?
Accommodation's Reply
27 Oct 2025
Dear Valued Guest, Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you enjoyed your stay with us, especially the impressive service of our staff, which greatly enhanced your experience. We always strive to maintain our "Count On Me Service" standard, so that we can meet the expectations and satisfaction of our guests with our products and services. Thank you for your review, and we hope to have the opportunity to welcome you back to our hotel again. Sincerely, Wyndham Opi Palembang
See original
DA
Diah A. S.
Staycation
9,7
/10
Reviewed 5 week(s) ago
The staff is friendly, quick to respond when we ask for help, clean, the infinity pool is cool. Breakfast is also delicious.
See original
1 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear Mr. Dhi A.S., Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you enjoyed your stay with us. Our friendly staff, attentive service, cleanliness, cool infinity pool, and breakfast that lived up to expectations made your stay even more memorable. We always strive to maintain our "Count On Me Service" standard so that we can meet the expectations and satisfaction of our guests with our products and services. Thank you for your review and we hope to have the opportunity to welcome you back to our hotel again. Sincerely, Wyndham Opi Palembang
See original
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Palembang
Facebook
Instagram
TikTok
Youtube
Twitter
Telegram
WhatsAppProducts
Copyright © 2025 Traveloka. All rights reserved
Overall Ratings & Reviews Wyndham Opi Hotel Palembang
Traveloka (7.681)
Other sources (20)
8,5
Very Good
From 7.681 reviews
Provided by travelers on
Cleanliness
8,9
Room Comfort
8,8
Meal
8,7
Location
8,6
Service and Facilites
8,7
People often mention about Wyndham Opi Hotel Palembang
All
Staff Friendliness (171)
Bedroom (168)
Ambiance (167)
Variety (153)
Bathroom (151)
Room Space (150)
Hotel Area (148)
Taste (144)
Family Friendly (140)
Accessibility (128)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Wyndham Opi Hotel Palembang
Number of reviews per page
20
40
Customer reviews
D***a
Transit
8,5
/10
Reviewed 2 day(s) ago
Complete toiletries with comb, razor, and cotton
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Valued Guest, Warm regards from Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are committed to maintaining our high standards of "Count On Me Service" in order to fully meet our customers' expectations and satisfaction with our products and services. We apologize for any inconvenience you may experience during your stay regarding the completeness of bathroom amenities. For Deluxe rooms, we provide certain amenities such as combs, razors, and cotton pads upon guest request. However, we understand the importance of your comfort during your stay and will ensure that such requests are responded to promptly and appropriately in the future. Thank you for your valuable review and feedback, and we look forward to welcoming you back to our hotel. Sincerely, Wyndham Opi Palembang
See original
BT
Bahruddin T.
Leisure
9,1
/10
Reviewed 4 day(s) ago
stayed 4 nights, the toilet smelled.
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Mr. Baruddin T, Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang as your accommodation for 4 nights. We are committed to continuously providing our "Count On Me Service" to ensure the utmost comfort and satisfaction for our guests. We apologize for the inconvenience you experienced regarding the smell emanating from the bathroom area, which clearly does not meet the comfort standards we strive for. Our engineering and housekeeping teams are currently investigating and performing repairs to ensure that the issue is resolved in a timely manner and does not recur. Thank you for your valuable feedback. We look forward to welcoming you back for an even more comfortable stay on your next visit. Sincerely, Wyndham Opi Palembang
See original
JE
Jason E.
Leisure
10,0
/10
Reviewed 6 day(s) ago
The view of the lights at night is very beautiful.
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Mr. Jason E., Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you enjoyed your stay with us. We are committed to maintaining our “Count On Me Service” standard to fully meet our guests’ expectations and satisfaction with our products and services. We are also delighted that you enjoyed the beautiful view of the night lights from our hotel. Positive reviews like these mean a lot to us and it is a great encouragement for us to continue to provide the best experience for all our guests. Thank you for the review and we do hope that we will have the opportunity to welcome you back to our hotel again. Sincerely, Wyndham Opi Palembang
See original
Albert
Leisure
8,5
/10
Reviewed 6 day(s) ago
Direct connection to the mall, comfortable rooms. The food is varied and delicious. Topp... Only the location is a bit far from the city center. (The complex around the hotel is quite busy)
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Mr. Albert, Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you enjoyed your stay with us. We are committed to maintaining our “Count On Me Service” standard to fully meet guest expectations and satisfaction with our products and services. We also appreciate your positive comments regarding our comfortable rooms, delicious food variety and direct access to Opi Mall. We are also glad that you felt comfortable in the relatively busy area around the hotel. For its location, which is quite far from the city center, we appreciate your feedback. We hope that the convenience of our hotel’s facilities and environment will continue to provide you with a pleasant stay. Thank you for your review and we hope that we will have the opportunity to welcome you back to our hotel again. Sincerely, Wyndham Opi Palembang
See original
TT
Tasya T. S.
10,0
/10
Reviewed 6 day(s) ago
The FNB staff are very friendly and the food is all delicious, good.
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Ms. Tasya T.S., Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you enjoyed your stay with us. We are committed to maintaining our “Count On Me Service” standard to meet the expectations and satisfaction of our guests with our products and services. We also sincerely appreciate the friendliness of our F&B staff and the quality of our food that you enjoyed. Positive feedback like this is the driving force behind our team to continue to provide the best service. Thank you for your review and we do hope to have the opportunity to welcome you back to our hotel again. Sincerely, Wyndham Opi Palembang
See original
Verified Traveler
Business
9,6
/10
Reviewed 1 week(s) ago
Upon entering the room, it smelled like sewage, and the mattress wasn't soft enough and made a noise. It wasn't comfortable to sleep in. The food was good, with a variety of dishes, but the taste wasn't quite right. Overall, the service was good. The towels weren't very clean and didn't smell good. This was a stark contrast to my first stay at the Wyndham Hotel, where the mattress was soft, the toilet was clean and fragrant. It looked clean and white, and the towels were also clean and white.
Read More
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Valued Guest, Warm regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang as your accommodation choice. We are committed to maintaining our high standards of "Count On Me Service" to meet guest expectations and satisfaction with the best products and services from us. We apologize for any inconvenience caused, particularly regarding the unpleasant odor in the room, uncomfortable mattress, and unclean towels, which do not reflect the high standards of service and quality we strive for. We have forwarded your comments to our housekeeping and engineering teams for immediate follow-up action to ensure that this situation does not occur again in the future. We also appreciate your comments on the variety of food and the taste of the dishes, which you felt were not quite right. We have forwarded these comments to our kitchen team for evaluation and improvement. Thank you for your review and interest, we hope to have the opportunity to welcome you back again with an even better experience, just like your first visit. Sincerely, Wyndham Opi Palembang
See original
R
Rizky
Staycation
8,4
/10
Reviewed 1 week(s) ago
pretty good, too bad it's too far from the city center
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Mr. Rizky, Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you enjoyed your stay with us. We are committed to maintaining our high standards of "Count On Me Service" to meet the expectations and satisfaction of our guests with our products and services. We also appreciate your comments regarding the hotel's location which is quite far from the city center. We appreciate your comments and we hope that the facilities and comfort we provide will continue to provide you with a pleasant stay. Thank you for your review and we do hope that we will have the opportunity to welcome you back to our hotel again. Best regards, Wyndham Opi Palembang
See original
ON
Okta N.
10,0
/10
Reviewed 2 week(s) ago
The staff are friendly, the rooms are clean, and the breakfast food is delicious 🥰
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Mr. Okta N, Warm regards from Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you had a pleasant stay with us. We are committed to maintaining our “Count On Me Service” standard so that we can meet the expectations and satisfaction of our guests with our products and services. We also sincerely appreciate the friendliness of our staff, the cleanliness of our rooms and the quality of our breakfast that you enjoyed. Positive feedback like this means a lot to us and it drives our team to continue to strive to provide the best service. Thank you for your review and we hope to have the opportunity to welcome you back to our hotel again. Best regards, Wyndham Opi Palembang
See original
RS
Robby S.
Leisure
10,0
/10
Reviewed 2 week(s) ago
It's incredibly convenient, close to the mall and sports arena, making it a fun and valuable holiday for the kids. Thank you.
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Mr. Robbie S., Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you and your family enjoyed your stay at our hotel. We are committed to maintaining our high standards of "Count On Me Service" to meet our guests' expectations and satisfaction with our products and services. We are also delighted to know that our hotel's location near shopping malls and sports stadiums makes children's stays fun and worthwhile. Positive reviews like these mean a lot to us. Thank you for your review and we hope to have the opportunity to welcome you and your family back to our hotel again. Best regards, Wyndham Opi Palembang
See original
w
wiliam
10,0
/10
Reviewed 2 week(s) ago
Our first stay here was very comfortable and cool in the room. The staff at the front desk were very friendly.
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Mr. William, Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted to hear that your first stay was smooth. We are committed to maintaining our high standards of "Count On Me Service" to ensure that we can meet the expectations and satisfaction of our guests with our products and services. We also sincerely appreciate the comfort of our cool rooms and the friendliness of our receptionists. Positive feedback like this is the driving force behind our team to continue to strive for the best service. Thank you for your review and we hope to have the opportunity to welcome you back to our hotel again. Best regards, Wyndham Opi Palembang
See original
SL
Sebrina L.
10,0
/10
Reviewed 2 week(s) ago
During my stay, there were no problems at all, the room was clean, the staff were also friendly, especially Ms. Lola in the FO section, she was very friendly and efficient.
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Ms. Sabrina L., Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you had a pleasant stay and that you had no issues during your stay at our hotel. We are committed to maintaining our “Count On Me Service” standard to fully meet guest expectations and satisfaction with our products and services. We also appreciate your positive comments regarding the cleanliness of our rooms, the friendliness of our staff and especially your compliments to Lola from the front desk who was friendly and efficient. These comments mean a lot to us and drive our entire team to continue to provide the best service. Thank you for your review and we do hope to have the opportunity to welcome you back to our hotel again. Sincerely, Wyndham Opi Palembang
See original
F***h
9,7
/10
Reviewed 2 week(s) ago
Hotel service with Mas Yogi is very friendly and the hotel is very comfortable.
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Valued Guest, Warm regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you enjoyed your stay with us. We are committed to maintaining our “Count On Me Service” standard to meet our guests’ expectations and satisfaction with our products and services. We sincerely appreciate your positive comments about the friendly service from Khun Yogi. These comments mean a lot to us and are an encouragement to all our team to continue to provide the best service. Thank you for your review and we hope to have the opportunity to welcome you back to our hotel again. Best regards, Wyndham Opi Palembang
See original
K***i
8,4
/10
Reviewed 2 week(s) ago
Yesterday, I got room 817, but the blower wouldn't work, the shower wouldn't heat up, and the showroom wasn't working. Hopefully, these can be fixed and the amenities can be further improved!
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Valued Guest, Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang as your accommodation choice. We are committed to continuously providing our “Count On Me Service” to ensure the utmost comfort and satisfaction for all our guests. We apologize for the inconvenience you experienced in Room 817, particularly regarding the non-working fan, non-hot shower, and non-working exhibition space. These do not meet the comfort standards we strive for. We have forwarded your feedback to our engineering team for follow-up and immediate improvement to prevent any potential issues in the future. Thank you for your review and consideration, and we look forward to welcoming you back for an even more comfortable stay. Sincerely, Wyndham Opi Palembang
See original
NF
Novi F.
10,0
/10
Reviewed 3 week(s) ago
Very happy to stay here, all the food was delicious and the staff were friendly because I often come here, many thanks to Rico and Lola for their help during my stay.
See original
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear Mr. Novi F., Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you enjoyed your stay with us. We strive to maintain our “Count On Me Service” standard to meet the expectations and satisfaction of all our guests with our products and services. This includes our delicious food and the friendliness of our staffs, especially Ms. Rico and Ms. Lola, who were very helpful throughout your stay, making your stay even more memorable. Thank you for your review and we do hope to have the opportunity to welcome you back to our hotel again. Sincerely, Wyndham Opi Palembang
See original
A
Apjunarsil
9,1
/10
Reviewed 3 week(s) ago
Nice hotel and very neat and clean.
See original
1 people find it helpful
Accommodation's Reply
27 Oct 2025
Dear Mr. Apjunarsil, Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you enjoyed your stay with us, particularly regarding our cleanliness, tidiness, and our service that met your expectations. We strive to maintain our “Count On Me Service” standards so that we can meet the expectations and satisfaction of our guests with our products and services. Thank you for your review and we hope to have the opportunity to welcome you back to our hotel again. Sincerely, Wyndham Opi Palembang
See original
Isa M.
Staycation
8,5
/10
Reviewed 3 week(s) ago
Comfortable, clean, friendly hotel staff
See original
Find this review helpful?
Accommodation's Reply
27 Oct 2025
Dear Ms. Isa M., Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you enjoyed your stay with us, particularly our comfort, cleanliness, and friendliness of our staff, which met your expectations. We strive to maintain our “Count On Me Service” standard, so that we can meet and exceed your expectations with our products and services. Thank you for your review, and we hope to have the opportunity to welcome you back to our hotel again. Sincerely, Wyndham Opi Palembang
See original
DS
Dian S. A.
10,0
/10
Reviewed 3 week(s) ago
All staff are friendly and kind, always success.
See original
1 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear Mr. Dian S.A., Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you enjoyed your stay with us, especially our friendly and helpful staff who made your stay more memorable. We always strive to maintain our “Count On Me Service” standard so that we can meet the expectations and satisfaction of our guests with our products and services. Thank you for your review and we hope to have the opportunity to welcome you back to our hotel again. Sincerely, Wyndham Opi Palembang
See original
a***i
10,0
/10
Reviewed 3 week(s) ago
Good place, nice, but the AC in the lobby on the top floor is hot.
See original
Find this review helpful?
Accommodation's Reply
27 Oct 2025
Dear Valued Guest, Warm regards from Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are very pleased that you enjoyed your stay with us, especially our excellent location. However, we apologize for the inconvenience regarding the extremely hot air conditioning in the upper floor lobby. We will check this matter with the relevant department. We do our best to maintain our "Count On Me Service" standard to meet guest expectations and satisfaction with our products and services. Thank you for your review and we hope to have the opportunity to welcome you back to our hotel again. Best regards, Wyndham Opi Palembang
See original
A***i
8,5
/10
Reviewed 4 week(s) ago
The hotel staff service is pleasant
See original
Find this review helpful?
Accommodation's Reply
27 Oct 2025
Dear Valued Guest, Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you enjoyed your stay with us, especially the impressive service of our staff, which greatly enhanced your experience. We always strive to maintain our "Count On Me Service" standard, so that we can meet the expectations and satisfaction of our guests with our products and services. Thank you for your review, and we hope to have the opportunity to welcome you back to our hotel again. Sincerely, Wyndham Opi Palembang
See original
DA
Diah A. S.
Staycation
9,7
/10
Reviewed 5 week(s) ago
The staff is friendly, quick to respond when we ask for help, clean, the infinity pool is cool. Breakfast is also delicious.
See original
1 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear Mr. Dhi A.S., Warmest regards, Wyndham Opi Palembang! Thank you for choosing Wyndham Opi Palembang. We are delighted that you enjoyed your stay with us. Our friendly staff, attentive service, cleanliness, cool infinity pool, and breakfast that lived up to expectations made your stay even more memorable. We always strive to maintain our "Count On Me Service" standard so that we can meet the expectations and satisfaction of our guests with our products and services. Thank you for your review and we hope to have the opportunity to welcome you back to our hotel again. Sincerely, Wyndham Opi Palembang
See original
Number of reviews per page
20
40