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ZOOM Hotel Jemursari
Hotels
Preferred Partner
8,2
/10
Very Good
4.365 reviews
What Guests Say About Their Stay
Accessibility (34)
Staff Friendliness (32)
Bedroom (28)
Surroundings (27)
Riana H. P.
8,5
/ 10
Nice place for one night stay.
Enjang A.
8,5
/ 10
Very good WiFi connection. Good breakfast. Recommended!
Deni P.
8,5
/ 10
Good hotel for transit and business purpose.
Rima
8,5
/ 10
good place for business. I like the decoration, unique
Doris R.
9,4
/ 10
Good hotel and recommended for business trips.
In the Area
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Raya Jemursari 109 B-C, Wonocolo, Surabaya, Jawa Timur, Indonesia, 60237
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in ZOOM Hotel Jemursari
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Per room per night (excl. taxes & fees)
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What's around ZOOM Hotel Jemursari
Raya Jemursari 109 B-C, Wonocolo, Surabaya, Jawa Timur, Indonesia, 60237
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Location
ZOOM Hotel Jemursari is located in area / city Wonocolo.
About ZOOM Hotel Jemursari
ZOOM Hotel Jemursari is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, ZOOM Hotel Jemursari is the perfect place to stay that provides decent facilities as well as great services.
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, ZOOM Hotel Jemursari provides a pleasant accommodation for your stay.
From business event to corporate gathering, ZOOM Hotel Jemursari provides complete services and facilities that you and your colleagues need.
If you plan to have a long-term stay, staying at ZOOM Hotel Jemursari is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at ZOOM Hotel Jemursari.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from ZOOM Hotel Jemursari exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
ZOOM Hotel Jemursari is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, ZOOM Hotel Jemursari is the right place to stay.
All facilities in ZOOM Hotel Jemursari
Bar, Cafe and Lounge
Entertainment Facility
Functional Hall
Lobby
Accommodation Services
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Breakfast (surcharge)
- Buffet dinner
- Buffet lunch
- Cafe
- Continental breakfast
- Dining area
- Set menu dinner
- Set menu lunch
- Snacks
- Dietary menu
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- WiFi in public area
Hotel Services
- Bellhop
- Welcoming drinks
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Limited hours room service
- Luggage storage
- Multilingual staff
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Separate shower and tub
- Shower
- TV
Business Facilities
- Business center
- Business facilities
- Computer station
- Conference hostess
- Conference room
- Meeting facilities
- Photocopier
- Projector
General
- AC
- Ballroom
- Banquet
- Family room
- Non-smoking room
- Smoking area
Nearby Facilities
- ATM/Banking
- Grocery
- Laundry
- Shops
- Supermarket
Connectivity
- Internet point
- Free WiFi
Accessibilty
- Disabled access friendly
- Wheelchair accessible
Transportation
- Valet parking
Accommodation Policy & General Information in ZOOM Hotel Jemursari
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
( Transit Room ) Check in time starting at 08:00 and 15:00, Check out at 14:00 and 21:00 ( Normal Room )You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Additional Policy
( Transit Room ) Check in time starting at 08:00 and 15:00, Check out at 14:00 and 21:00 ( Normal Room )You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at ZOOM Hotel Jemursari | 72 |
Number of floors in ZOOM Hotel Jemursari | 5 |
Another facilities in ZOOM Hotel Jemursari | Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar |
Frequently asked question in ZOOM Hotel Jemursari
What are available facilities at ZOOM Hotel Jemursari?
There are top facilites at ZOOM Hotel Jemursari such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ZOOM Hotel Jemursari?
The standard check-in time at ZOOM Hotel Jemursari is starting from From 14:00 while the latest check-out time is at Before 12:00
Does ZOOM Hotel Jemursari provide breakfast?
Yes, ZOOM Hotel Jemursari provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of ZOOM Hotel Jemursari?
ZOOM Hotel Jemursari is a 3.0-star hotel.
How many floors does ZOOM Hotel Jemursari have?
ZOOM Hotel Jemursari has 5 floors.
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More Reviews from Other Guests in ZOOM Hotel Jemursari
Traveloka (4.365)
8,2
Very Good
From 4.365 reviews
Provided by travelers on
Cleanliness
8,1
Room Comfort
8,1
Meal
7,9
Location
8,3
Service and Facilites
8,1
People often mention about ZOOM Hotel Jemursari
All
Ambiance (21)
Surroundings (20)
Bedroom (20)
Staff Friendliness (19)
Accessibility (17)
Distance to City Center (15)
Room Space (15)
Wifi (14)
Bathroom (14)
Soundproof (11)
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Traveler Reviews ZOOM Hotel Jemursari
Number of reviews per page
20
40
Customer reviews
Verified Traveler
Staycation
8,8
/10
Reviewed 2 day(s) ago
The facilities are okay, but the cleanliness is a bit lacking, the bathroom is quite stuffy. But the atmosphere is very calm and comfortable.
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Verified Traveler
Business
6,4
/10
Reviewed 4 day(s) ago
Cleanliness could be better maintained. The chairs and tables at the breakfast area are so dusty. The room also only provides amenities for one person. 1 towel. 1 slipper.
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s***y
8,9
/10
Reviewed 1 week(s) ago
There's only 1 towel... then when will HR get a room with a TV that can stream Netflix... HR doesn't have one at the moment
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1 people find it helpful
Safarudin H.
Leisure
8,8
/10
Reviewed 2 week(s) ago
Overall 3⭐️
- Breakfast. Food not much variety
- Staff ok la
- Surrounding area good . Nearby Mall
- Security Outstanding. Very helpful
1 people find it helpful
E***y
9,4
/10
Reviewed 2 week(s) ago
Perhaps what needs to be considered is the availability of towels. There were 2 guests but only 1 towel was provided.
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T***a
Staycation
8,2
/10
Reviewed 3 week(s) ago
The staff was friendly and the room was clean. Unfortunately, there were still mosquitoes in the room and the AC wasn't cold enough. But overall, it was okay and quite comfortable.
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Accommodation's Reply
09 Sep 2025
Dear T*a, Thank you for your positive rating and review. We always strive to provide the best service to ensure all our guests feel comfortable during their stay at our hotel. Regarding the information you provided regarding mosquitoes and our air conditioning not being cold enough, we sincerely apologize. Please be assured that we are always making improvements to ensure all our guests feel comfortable while staying at our hotel. We look forward to welcoming you back to our hotel. Thank you and warm regards, Ali Akbar, Hotel Manager
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t***a
9,1
/10
Reviewed 3 week(s) ago
The staff is friendly and the hotel environment is very comfortable and safe.
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Accommodation's Reply
09 Sep 2025
Dear T*a, Thank you for your positive rating and review. We always strive to provide the best service to ensure all our guests feel comfortable during their stay at our hotel. We look forward to welcoming you back to our hotel. Thank you and warm regards, Ali Akbar, Hotel Manager
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K***a
10,0
/10
Reviewed 3 week(s) ago
It turns out the room is nice, clean, top notch
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Accommodation's Reply
09 Sep 2025
Dear T*a, Thank you for your positive rating and review. We always strive to provide the best service to ensure all our guests feel comfortable during their stay at our hotel. We look forward to welcoming you back to our hotel. Thank you and warm regards, Ali Akbar, Hotel Manager
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W***a
Staycation
8,2
/10
Reviewed 3 week(s) ago
The staff was friendly, and the bedroom was clean. After showering, the water wouldn't drain easily, so it pooled. There were cigarette butts hidden behind the window in the smoking room (probably from the previous tenant). The faucet in the sink wasn't tightly closed, so the water dripped gently, but it was clean. The AC was okay, cold. The room didn't smell, and it was clean.
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Accommodation's Reply
09 Sep 2025
Dear W*a, Thank you for your positive rating and review. We always strive to provide the best service so that all guests feel comfortable during their stay at our hotel. Regarding the information you provided regarding mosquitoes and the condition of our rooms that did not meet your expectations, we sincerely apologize. Please be assured that we are always making improvements so that all our guests feel comfortable while staying at our hotel, as we are currently undergoing renovations. We look forward to welcoming you back to our hotel. Thank you and warm regards, Ali Akbar. Hotel Manager
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J***y
Transit
6,6
/10
Reviewed 3 week(s) ago
The AC is not cold, the room is hot...
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Accommodation's Reply
09 Sep 2025
Dear J*y, Thank you for your positive rating and review. We always strive to provide the best service to ensure all our guests feel comfortable during their stay at our hotel. Regarding the information you provided regarding mosquitoes and the condition of our air conditioning not meeting your expectations, we sincerely apologize. Please be assured that we are always making improvements to ensure all our guests feel comfortable while staying at our hotel, as we are currently undergoing renovations. We look forward to welcoming you back to our hotel. Thank you and warm regards, Ali Akbar, Hotel Manager
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AR
Adi R.
Leisure
8,8
/10
Reviewed 4 week(s) ago
The room was clean and the staff was quick to respond to a problem with the TV remote's battery draining. The breakfast menu was standard for the price. Overall, it was good.
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1 people find it helpful
Accommodation's Reply
09 Sep 2025
Dear W*a, Thank you for your positive rating and review. We always strive to provide the best service to ensure all our guests feel comfortable during their stay at our hotel. We look forward to welcoming you back to our hotel. Thank you and warm regards, Ali Akbar, Hotel Manager
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A***o
Business
9,4
/10
Reviewed 4 week(s) ago
It was a pleasant stay here, the room was quite spacious and clean. Easy access everywhere.
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1 people find it helpful
Accommodation's Reply
09 Sep 2025
Dear A*o, Thank you for your positive rating and review. We always strive to provide the best service to ensure all our guests feel comfortable during their stay at our hotel. We look forward to welcoming you back to our hotel. Thank you and warm regards, Ali Akbar, Hotel Manager
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T***y
Business
9,4
/10
Reviewed 6 week(s) ago
The hotel staff is friendly, the rooms are clean and comfortable.
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Accommodation's Reply
09 Sep 2025
Dear T*y, Thank you for your positive rating and review. We always strive to provide the best service to ensure all guests feel comfortable during their stay at our hotel. We look forward to welcoming you back to our hotel. Thank you and warm regards, Ali Akbar, Hotel Manager
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D***r
8,2
/10
Reviewed 6 week(s) ago
The hotel is strategic, close to everywhere.
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1 people find it helpful
Accommodation's Reply
08 Sep 2025
Dear Mr., Thank you for your positive rating and review. We always strive to provide the best service to ensure all our guests feel comfortable during their stay at our hotel. We look forward to welcoming you back to our hotel. Thank you and warm regards, Ali Akbar, Hotel Manager.
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AI
Adellia I. D.
9,7
/10
Reviewed 6 week(s) ago
It was such a comfortable stay, everything is excellent.
1 people find it helpful
Accommodation's Reply
09 Sep 2025
Dear Adellia I. D.,
Thank you for your positive rating and review.
We always strive to provide the best service to ensure all guests have a comfortable stay at our hotel.
We look forward to welcoming you back to our hotel.
Thank you and best regards,
Ali Akbar,
Hotel Manager
a***f
Business
8,7
/10
Reviewed 7 week(s) ago
Hotel security is less responsive when there are guests, because the location is on the main road, security is less responsive in handling it.
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1 people find it helpful
Accommodation's Reply
05 Aug 2025
Dear A*f, Thank you for your positive rating and review. We always strive to provide the best service to ensure all guests feel comfortable during their stay at our hotel. Regarding the information you provided regarding our security, we sincerely apologize. We will follow up to ensure this does not happen again in the future. We look forward to welcoming you back to our hotel. Thank you and warm regards, Ali Akbar, Hotel Manager
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V***r
Business
8,8
/10
Reviewed 8 week(s) ago
The hotel staff is very friendly and helpful.
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Accommodation's Reply
05 Aug 2025
Dear V*r., Thank you for your positive rating and review. We always strive to provide the best service to ensure all our guests feel comfortable during their stay at our hotel. We look forward to welcoming you back to our hotel. Thank you and warm regards, Ali Akbar, Hotel Manager
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V***r
Business
10,0
/10
Reviewed 8 week(s) ago
The hotel staff is very helpful, thank you.
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1 people find it helpful
Accommodation's Reply
05 Aug 2025
Dear V*r., Thank you for your positive rating and review. We always strive to provide the best service to ensure all our guests feel comfortable during their stay at our hotel. We look forward to welcoming you back to our hotel. Thank you and warm regards, Ali Akbar, Hotel Manager
See original
IP
Indah P.
Business
10,0
/10
Reviewed 8 week(s) ago
My always go-to when in Surabaya. Thanks for the nice hospitality
Find this review helpful?
Accommodation's Reply
29 Jul 2025
Dear Indah P., Thank you for your positive rating and review. We always strive to provide the best service to ensure all our guests feel comfortable during their stay at our hotel. We look forward to welcoming you back to our hotel. Thank you and warm regards, Ali Akbar, Hotel Manager
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Y***n
Staycation
6,7
/10
Reviewed 8 week(s) ago
needs to be improved in order to improve optimal service.
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Accommodation's Reply
05 Aug 2025
Dear Y*n, Thank you for your positive rating and review. We always strive to provide the best service to ensure all our guests feel comfortable during their stay at our hotel. Regarding the information you provided regarding our service, we sincerely apologize. Please be assured that we will continue to make improvements to ensure all our guests feel comfortable while staying at our hotel. We look forward to welcoming you back to our hotel. Thank you and warm regards, Ali Akbar, Hotel Manager
See original
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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