Biwako Hanakaido

Hotels
9,2
/10
Exceptional
228 reviews

What Guests Say About Their Stay

maria

10,0
/ 10
2nd stay and still consistent with delicious food, friendly staff, calm and relaxing environment perfect for quiet getaway. Will come back again!

Lon Lee

10,0
/ 10
This charming onsen hotel by Lake Biwako offers a spacious, pristine room with an open-air onsen bath. Both dinner and breakfast were delectable. The staff were friendly and attentive, making our stay truly unforgettable.

Andrew

10,0
/ 10
The stay here was wonderful. The staff were amazing, the dining experience was perfect. Would recommend for anyone that wants a quiet onsen off the main travel path.
In the Area
See Map
1-3 1-Chome, Ogoto, Shiga, Otsu-shi, Kansai, Japan, 520 0101

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Biwako Hanakaido is a hotel is located at Otsu-shi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Biwako Hanakaido

1-3 1-Chome, Ogoto, Shiga, Otsu-shi, Kansai, Japan, 520 0101
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Discover More About Biwako Hanakaido

Location


Biwako Hanakaido is a hotel is located at Otsu-shi.

About Biwako Hanakaido

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Biwako Hanakaido exclusively for you.

Biwako Hanakaido is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Biwako Hanakaido is the right place to stay.

All facilities in Biwako Hanakaido

Others Biwako Hanakaido
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Newspaper in lobby

Things to Do

  • Library
  • Garden
  • Sauna

Food and Drinks

  • Breakfast
  • Bar

General

  • Banquet
  • Parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Biwako Hanakaido

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for Japanese breakfast: approximately JPY 2500 for adults and JPY 2000 for children
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Room rates do not include extra bedding or half board meals for children age 1-5. Meal surcharges apply.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property's outdoor and indoor mineral hot springs will be under renovation from May 7, 2024 to July 31, 2024. The outdoor and indoor mineral hot springs will be available for women 3-5 PM, 8-10 PM, 6-8 AM and for men 5:30-7:30 PM, 10:30 PM-12:30 AM, 8:30-10:30 AM during this time.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 20:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 20:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Biwako Hanakaido
43
Number of floors in Biwako Hanakaido
6
Another facilities in Biwako Hanakaido
Others, Smoke-free area, Safety deposit box, Coffee shop, Luggage storage

Frequently asked question in Biwako Hanakaido

What are available facilities at Biwako Hanakaido?
There are top facilites at Biwako Hanakaido such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Biwako Hanakaido?
The standard check-in time at Biwako Hanakaido is starting from 15:00 - 20:00 while the latest check-out time is at Before 11:00
Does Biwako Hanakaido provide breakfast?
Yes, Biwako Hanakaido provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Biwako Hanakaido?
Biwako Hanakaido is a 3.5-star hotel.
How many floors does Biwako Hanakaido have?
Biwako Hanakaido has 6 floors.
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More Reviews from Other Guests in Biwako Hanakaido

9,2
Exceptional
From 228 reviews
Cleanliness

9,4

Room Comfort

9,2

Location

9,0

Service and Facilites

9,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Biwako Hanakaido

Number of reviews per page
20
40
Top reviews
HOK
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing
maria
icon-Leisure
Leisure
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

2nd stay and still consistent with delicious food, friendly staff, calm and relaxing environment perfect for quiet getaway. Will come back again!
Marlon
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Balcony was great and entire room was super clean, great staff as well.
Alice
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Most memorable stay of our trip. There’s a shuttle service from the station which was very helpful and makes commute easy. All the staff was very attentive and knowledgeable. The private onsen in the room was lovely. Kaiseki dinner and Japanese breakfast were excellent. We had a very lovely stay here and would highly recommend.
Read More
Lon Lee
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

This charming onsen hotel by Lake Biwako offers a spacious, pristine room with an open-air onsen bath. Both dinner and breakfast were delectable. The staff were friendly and attentive, making our stay truly unforgettable.
Andrew
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The stay here was wonderful. The staff were amazing, the dining experience was perfect. Would recommend for anyone that wants a quiet onsen off the main travel path.
Renato
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Great Ryokan - impecable
Tamela
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Loved having a drawer of kimonos to choose from to wear for our stay! The room was wonderful and we saw the beautiful sunrise from our bed. It was really a special experience. The private bath on our balcony was so nice and relaxing. The staff is super, very well trained and attentive. They make you feel special from the moment you walk in with a snack and a drink. We purchased some quality souvenirs from the gift shop. The half board is a grand experience. The onsens are unforgettable. I went early and had the whole place to myself.
Read More
CHAN THONG
10,0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

amazing
Ivan
10,0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

We stayed for just one night to expierence the best this ryokan had to offer and man did it exceed all our expectations. To truly know, book one of their 4 suites. The #500 rooms. Massive rooms with authentic tatami mats, personal and private onsen that is open air facing the beautiful lake, out of this world seasonal dinner/breakfast course. The area is secluded enough to be quiet but not far from the local town. Cute and quaint souvenir shop. Oh and the bidet toilet is the best we've ever seen. Lastly, the staff is extremely accommodating, friendly, and helpful. They know english very well too. They have a shuttle that does pick up and drop off from Ogotoonsen Station so skip the taxi and call the resort when you get there. If you have cell service there is a free cell phone that you can use to call the resort. Theres also a guide of numbers for all the resorts in the area. To wrap up, book a night at this ryokan you will not regret treating yourself to a time of lavish luxury.
Read More
Asher
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

everything was amazing from the room, to the onsen, the food, the staff and the service. there is a free mobile phone in ogoto onsen station which you can use to call the different onsen hotels nearby and they will send a shuttle to come pick you up :)
Nicholas
icon-Leisure
Leisure
10,0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

This Onsen was incredible. The staff was very polite and helpful. The rooms were spacious and traditional, a had yukata for us to wear around the hotel. We had a private bath that was beautiful and very relaxing. The meal they prepared for us was very elegant and delicious. Beware that it is very seafood heavy (my wife isn’t a huge seafood fan). There is a bit of a language barrier, but it didn’t keep us from communicating (google translate helped a few times). Overall a great experience in a less crowded and beautiful area of Kyoto that was fairly easy to access
Read More
Makana
icon-with Partner
with Partner
10,0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Biwako Hanakaido was/is amazing. The staff are very friendly and service is top tier. I really can’t say much about this place other than it was amazing. I would do it again on my next trip. The dinner set was amazing and so was the breakfast.
Amelia
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

The beef sashimi was the BEST thing we had our entire time in Japan. The traditional food were also very good while still having options for those who wanted more modern meals
Alejandro
10,0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

The staff was extremely friendly, and they were also professional and clear about the guidelines for the onsen and dinner expectations. The food was incredible, the private bath was soothing. And the area is wonderful. Lake Biwa is a special place.
Teddy
icon-Leisure
Leisure
10,0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Top notch ryokan, highly recommended. Stayed in a Japanese style room, including 2 meals per day, and with shuttle service from the ryokan to the train station. Includes an onsen and massage service as well. The room was very spacious, clean and comfortable. The meals delicious. The staff extremely friendly and helpful. Very nice experience while in Kyoto.
Read More
Alexander
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

The staff and private onsen were top-notch, no comparison. The meal provided was interesting. We were hoping that there was a way to change our first night’s meal choice prior to our stay instead of the business defaulting to the traditional Japanese meal on the first night of our stay. After messaging on Expedia, they would not let us change the meal. Other than that, the service provided by the staff is second to none and we wouldn’t trade our stay with Biwako Hanakaido for anything.
Read More
Claire
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

This beautiful, well-run hotel makes you feel very special. We were greeted warmly on arrival, given peach tea and walked through the hotel’s spa protocol. Since they are currently doing work on parts of the spa (this was no problem, and there was no noise). The onsite onsen is absolutely beautiful— a deep pond in a (part) bamboo forest, relaxing and piping hot. The dinner and breakfast are extravagant, delicious, and gorgeously presented. The staff is so very kind and gracious. They go far out of their way to make you feel at home. We speak no Japanese except “good morning” and the staff spoke enough English to help us in every way. This was my first trip ever to Japan, let alone an onsen, and this hotel made it a delightful experience!
Read More
Anna
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

The shuttle to pickup/drop off to and from Ogoto Onsen Station was great; otherwise, it would be a 10 minutes walk with luggage! Our tatami room was very traditional and offered a great view of the lake. Only downside is no blackout curtain so the room is nice and BRIGHT at 6 o'clock in the morning! The 10-course (I think) dinner was interesting and filling; it took us 2 1/2 hours to finish. One note though, the massage was not very pleasant but then again, the appointment was 10pm so I wasn't expecting a great masseuse at that time. Overall, it was a very pleasant experience.
Read More
Baoying
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

This is a small onsen ryokan with limited amenities, compared to other ones we stayed before. The front desk staffs are very friendly and professional. The check in process was amazing! We were seated at the cafe enjoying tea and sweets while the staff explained the info to us. We were staying in the Nakagawa special room on the premium floor. Although the room is a bit small, the Nakagawa wooden furnitures/decorations are so unique and beautiful. The room has an open air onsen bath so we don’t have to go to the public one. However, the view is quite far from the lake and it’s not much to see. We had our dinners at the Japanese private dinning room overlooking the beautiful zen garden. Food was good and service was amazing. The lobby cafe offers really tasty cakes, which it’s a must-have. We also tried the massage, which was surprisingly good! Overall, We had a very good time staying in this onsen Ryokan.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Biwako Hanakaido

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9,2
Exceptional
From 228 reviews
Cleanliness

9,4

Room Comfort

9,2

Location

9,0

Service and Facilites

9,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Biwako Hanakaido

Number of reviews per page
20
40
Top reviews
HOK
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing
maria
icon-Leisure
Leisure
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

2nd stay and still consistent with delicious food, friendly staff, calm and relaxing environment perfect for quiet getaway. Will come back again!
Marlon
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Balcony was great and entire room was super clean, great staff as well.
Alice
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Most memorable stay of our trip. There’s a shuttle service from the station which was very helpful and makes commute easy. All the staff was very attentive and knowledgeable. The private onsen in the room was lovely. Kaiseki dinner and Japanese breakfast were excellent. We had a very lovely stay here and would highly recommend.
Read More
Lon Lee
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

This charming onsen hotel by Lake Biwako offers a spacious, pristine room with an open-air onsen bath. Both dinner and breakfast were delectable. The staff were friendly and attentive, making our stay truly unforgettable.
Andrew
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The stay here was wonderful. The staff were amazing, the dining experience was perfect. Would recommend for anyone that wants a quiet onsen off the main travel path.
Renato
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Great Ryokan - impecable
Tamela
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Loved having a drawer of kimonos to choose from to wear for our stay! The room was wonderful and we saw the beautiful sunrise from our bed. It was really a special experience. The private bath on our balcony was so nice and relaxing. The staff is super, very well trained and attentive. They make you feel special from the moment you walk in with a snack and a drink. We purchased some quality souvenirs from the gift shop. The half board is a grand experience. The onsens are unforgettable. I went early and had the whole place to myself.
Read More
CHAN THONG
10,0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

amazing
Ivan
10,0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

We stayed for just one night to expierence the best this ryokan had to offer and man did it exceed all our expectations. To truly know, book one of their 4 suites. The #500 rooms. Massive rooms with authentic tatami mats, personal and private onsen that is open air facing the beautiful lake, out of this world seasonal dinner/breakfast course. The area is secluded enough to be quiet but not far from the local town. Cute and quaint souvenir shop. Oh and the bidet toilet is the best we've ever seen. Lastly, the staff is extremely accommodating, friendly, and helpful. They know english very well too. They have a shuttle that does pick up and drop off from Ogotoonsen Station so skip the taxi and call the resort when you get there. If you have cell service there is a free cell phone that you can use to call the resort. Theres also a guide of numbers for all the resorts in the area. To wrap up, book a night at this ryokan you will not regret treating yourself to a time of lavish luxury.
Read More
Asher
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

everything was amazing from the room, to the onsen, the food, the staff and the service. there is a free mobile phone in ogoto onsen station which you can use to call the different onsen hotels nearby and they will send a shuttle to come pick you up :)
Nicholas
icon-Leisure
Leisure
10,0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

This Onsen was incredible. The staff was very polite and helpful. The rooms were spacious and traditional, a had yukata for us to wear around the hotel. We had a private bath that was beautiful and very relaxing. The meal they prepared for us was very elegant and delicious. Beware that it is very seafood heavy (my wife isn’t a huge seafood fan). There is a bit of a language barrier, but it didn’t keep us from communicating (google translate helped a few times). Overall a great experience in a less crowded and beautiful area of Kyoto that was fairly easy to access
Read More
Makana
icon-with Partner
with Partner
10,0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Biwako Hanakaido was/is amazing. The staff are very friendly and service is top tier. I really can’t say much about this place other than it was amazing. I would do it again on my next trip. The dinner set was amazing and so was the breakfast.
Amelia
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

The beef sashimi was the BEST thing we had our entire time in Japan. The traditional food were also very good while still having options for those who wanted more modern meals
Alejandro
10,0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

The staff was extremely friendly, and they were also professional and clear about the guidelines for the onsen and dinner expectations. The food was incredible, the private bath was soothing. And the area is wonderful. Lake Biwa is a special place.
Teddy
icon-Leisure
Leisure
10,0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Top notch ryokan, highly recommended. Stayed in a Japanese style room, including 2 meals per day, and with shuttle service from the ryokan to the train station. Includes an onsen and massage service as well. The room was very spacious, clean and comfortable. The meals delicious. The staff extremely friendly and helpful. Very nice experience while in Kyoto.
Read More
Alexander
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

The staff and private onsen were top-notch, no comparison. The meal provided was interesting. We were hoping that there was a way to change our first night’s meal choice prior to our stay instead of the business defaulting to the traditional Japanese meal on the first night of our stay. After messaging on Expedia, they would not let us change the meal. Other than that, the service provided by the staff is second to none and we wouldn’t trade our stay with Biwako Hanakaido for anything.
Read More
Claire
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

This beautiful, well-run hotel makes you feel very special. We were greeted warmly on arrival, given peach tea and walked through the hotel’s spa protocol. Since they are currently doing work on parts of the spa (this was no problem, and there was no noise). The onsite onsen is absolutely beautiful— a deep pond in a (part) bamboo forest, relaxing and piping hot. The dinner and breakfast are extravagant, delicious, and gorgeously presented. The staff is so very kind and gracious. They go far out of their way to make you feel at home. We speak no Japanese except “good morning” and the staff spoke enough English to help us in every way. This was my first trip ever to Japan, let alone an onsen, and this hotel made it a delightful experience!
Read More
Anna
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

The shuttle to pickup/drop off to and from Ogoto Onsen Station was great; otherwise, it would be a 10 minutes walk with luggage! Our tatami room was very traditional and offered a great view of the lake. Only downside is no blackout curtain so the room is nice and BRIGHT at 6 o'clock in the morning! The 10-course (I think) dinner was interesting and filling; it took us 2 1/2 hours to finish. One note though, the massage was not very pleasant but then again, the appointment was 10pm so I wasn't expecting a great masseuse at that time. Overall, it was a very pleasant experience.
Read More
Baoying
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

This is a small onsen ryokan with limited amenities, compared to other ones we stayed before. The front desk staffs are very friendly and professional. The check in process was amazing! We were seated at the cafe enjoying tea and sweets while the staff explained the info to us. We were staying in the Nakagawa special room on the premium floor. Although the room is a bit small, the Nakagawa wooden furnitures/decorations are so unique and beautiful. The room has an open air onsen bath so we don’t have to go to the public one. However, the view is quite far from the lake and it’s not much to see. We had our dinners at the Japanese private dinning room overlooking the beautiful zen garden. Food was good and service was amazing. The lobby cafe offers really tasty cakes, which it’s a must-have. We also tried the massage, which was surprisingly good! Overall, We had a very good time staying in this onsen Ryokan.
Read More
Number of reviews per page
20
40