Citadines Namba Osaka

Hotels
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9,5
/10
Exceptional
1.777 reviews

What Guests Say About Their Stay

Jenny A.

9,4
/ 10
The location is fantastic. The room is clean and comfortable for 3 pax. It is not necessary to include breakfast when you book the room as there is a 7-Eleven and McDonald's nearby. Highly recommended this hotel if you come to Osaka.

C***g

9,4
/ 10
I had an amazing experience at Citadines Osaka Namba. The location is unbeatable, right in the heart of Namba with easy access to shopping, restaurants, and public transportation. The rooms are modern, spacious, and spotless, with thoughtful touches that make you feel at home. The staff were incredibly friendly and professional, always ready to assist with a smile. I also appreciated the hotel’s stylish design and the quiet, comfortable atmosphere despite being in such a lively area. The facilities, including the gym, laundry area, and lobby lounge, were well-maintained and convenient. Everything about my stay exceeded expectations. I’ll definitely be coming back and highly recommend this hotel to anyone visiting Osaka!

Rawan

10,0
/ 10
This hotel blew me away and exceeded all my expectations by far! Very clean, very good breakfast buffet, very helpful staff, very central and close to the metro, Dotonbori, restaurants, etc. I continue to rave about the EXTREMELY comfortable pillows— literally the best hotel pillows I have ever experienced. We loved it all so much we extended an extra night. Thanks so much Citadines! Can’t wait to come back here one day.

Hin

10,0
/ 10
Hotel is in a great location with nice accommodation. Staff are friendly and helpful. Only complain is the dryer not being powerful enough and competing with other people trying desperately to dry their clothes at midnight. 😅

Jorge

10,0
/ 10
Excellent location, very central to the Namba area. Only 10-15min to Dotonbori depending on your pace. Very clean and spacious room. As soon as you enter the hotel everyone greets you and tries to be accommodating as possible. Definitely recommend.
In the Area
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3-5-25 Nippombashi, Naniwa-ku, Osaka-shi, Osaka, Kansai, Japan

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Citadines Namba Osaka is a hotel is located at Naniwa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Citadines Namba Osaka

3-5-25 Nippombashi, Naniwa-ku, Osaka-shi, Osaka, Kansai, Japan
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Lobby Citadines Namba Osaka
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Discover More About Citadines Namba Osaka

General


Near Kuromon Market

Location


Citadines Namba Osaka is centrally located in Osaka, a 2-minute walk from Kuromon Market and 14 minutes by foot from Tsutenkaku Tower. This family-friendly hotel is 0.8 mi (1.3 km) from Shitennoji Temple and 2.3 mi (3.7 km) from Osaka Museum of History.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Nipponbashi - 0.1 km / 0.1 mi
Kuromon Market - 0.2 km / 0.1 mi
Namba Walk Shopping Mall - 0.6 km / 0.4 mi
Namba Grand Kagetsu Theater - 0.6 km / 0.4 mi
Namba Parks - 0.7 km / 0.5 mi
Dotonbori - 0.7 km / 0.5 mi
EDION Arena Osaka - 0.8 km / 0.5 mi
Tombori River Walk - 0.8 km / 0.5 mi
Doton Plaza - 0.9 km / 0.5 mi
Hozenji-Yokocho Alley - 0.9 km / 0.6 mi
Tsutenkaku Hondori Shopping Street - 0.9 km / 0.6 mi
Zepp Namba Osaka Music Hall - 1 km / 0.6 mi
Namba Yasaka Shrine - 1.1 km / 0.7 mi
Dotonbori Glico Sign - 1.1 km / 0.7 mi
Tsutenkaku Tower - 1.2 km / 0.7 mi

The nearest airports are:
Itami Airport (ITM) - 19.7 km / 12.2 mi
Kobe Airport (UKB) - 45.2 km / 28.1 mi
Kansai Intl. Airport (KIX) - 53.6 km / 33.3 mi

The preferred airport for Citadines Namba Osaka is Kansai Intl. Airport (KIX).

Facilities


Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this Art Deco hotel include a television in a common area and a vending machine.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

Dining


Stop by the hotel's restaurant, Numero Five, for lunch or dinner, or grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 313 guestrooms featuring refrigerators and microwaves. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in Citadines Namba Osaka

Functional Hall Citadines Namba Osaka
Functional Hall
Lobby Citadines Namba Osaka
Lobby
Others Citadines Namba Osaka
Others
Restaurant Citadines Namba Osaka
Restaurant

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Business Facilities

  • Business facilities
  • Business facilities
  • Computer station

Things to Do

  • TV lounge
  • Fitness center

Public Facilities

  • Coffee shop
  • Elevator

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Smoking area

Accommodation Policy & General Information in Citadines Namba Osaka

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 03:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 03:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Citadines Namba Osaka
313
Number of floors in Citadines Namba Osaka
7
Another facilities in Citadines Namba Osaka
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Concierge

Frequently asked question in Citadines Namba Osaka

What are available facilities at Citadines Namba Osaka?
There are top facilites at Citadines Namba Osaka such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Citadines Namba Osaka?
The standard check-in time at Citadines Namba Osaka is starting from 15:00 - 03:00 while the latest check-out time is at Before 11:00
Does Citadines Namba Osaka provide breakfast?
Yes, Citadines Namba Osaka provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Citadines Namba Osaka?
Citadines Namba Osaka is a 4.0-star hotel.
How many floors does Citadines Namba Osaka have?
Citadines Namba Osaka has 7 floors.
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More Reviews from Other Guests in Citadines Namba Osaka

Overall Ratings & Reviews Citadines Namba Osaka

Traveloka (39)
Other sources (1.738)
9,6
Exceptional
From 1.738 reviews
Cleanliness

9,8

Room Comfort

9,6

Service and Facilites

9,8

Sort by
Most Relevant
Preferences
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Traveler Reviews Citadines Namba Osaka

Number of reviews per page
20
40
Top reviews
Rawan
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This hotel blew me away and exceeded all my expectations by far! Very clean, very good breakfast buffet, very helpful staff, very central and close to the metro, Dotonbori, restaurants, etc. I continue to rave about the EXTREMELY comfortable pillows— literally the best hotel pillows I have ever experienced. We loved it all so much we extended an extra night. Thanks so much Citadines! Can’t wait to come back here one day.
Read More
Hin
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel is in a great location with nice accommodation. Staff are friendly and helpful. Only complain is the dryer not being powerful enough and competing with other people trying desperately to dry their clothes at midnight. 😅
Hyacinths
icon-with Partner
with Partner
6,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

There's a common lounge-kitchen area where people can have breakfast, get coffee from the coffee machine, etc. The same grill that's used to toast bread is also used by people to grill steak... which was a bit unhygienic. Doubt I'll be staying here again.
Jorge
icon-with Children
with Children
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent location, very central to the Namba area. Only 10-15min to Dotonbori depending on your pace. Very clean and spacious room. As soon as you enter the hotel everyone greets you and tries to be accommodating as possible. Definitely recommend.
Jeremy
icon-Family
Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel was absolutely beautiful. And an amazing location. Close to everything. Staff were very helpful. Beautiful view of the city. A few minutes from the main street.
Kassandra
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very clean, thoughtful use of space for travelers trying to stay organized. Loved the laundry option and the kids play room was amazing for our toddler. Location was great, staff were friendly and helpful. Would come back
Paul
icon-Family
Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was a great spot. Perfect location, nice room and 7 washing machines and gym. I’d stay here again
Elizabeth
icon-Family
Family
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was smaller than anticipated
Paul
icon-Family
Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent room and amenities in a perfect location. Immaculate with 7 washers/driers, microwave in room, pj’s, etc…Would highly recommend.
Dana
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful hotel, such a gorgeous old building. It has been tastefully renovated to reflect it was an art deco style department store. The rooms are quite large for Japan, and all spotless and comfortable. It is right on the border of Den Den Town, 10 mins walk to the shopping street and 15 to 20 mins walk to Dotonbori. It’s only around 5 mins to Namba station. Perfect !
Read More
Joseph
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Perfect hotel in Osaka. Not far from namba station. Staff were great. Hotel has a great food hall. Street here is busy but not as busy as the tourists spots. Everything is pretty close depending on what your looking to do in Osaka
Jacobo
icon-Family
Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excelente en decoración, tamaño, limpieza y todo lo que brinda. No iría a otro lado en Osaka
Jobe Ike Gary
icon-Family
Family
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was great. However, turns out that I picked up a bed bug while I was staying there that hitched a ride home, but the hotel has not responded to my email. Other than that, the food was amazing (highly recommend getting breakfast included), the staff was amazing and the housekeeping maintained the room everyday.
Nicolas
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

First of all, I would like to thank Ricardo, who is the concierge you always dream of having. He speaks many languages, engages in genuinely interesting conversations, and always goes above and beyond. You can truly tell that he loves his job. Now, about the hotel itself: magnificent. Perfectly located, with great amenities throughout. The coffee is excellent, and the gym has all the essential equipment needed to maintain your routine during vacation. If you want a full “back home” gym experience, simply go to a dedicated gym nearby. As for the room: incredibly quiet, with a very well-designed A/C system that doesn’t blow directly on you. The bed is firm yet extremely comfortable — honestly one of the best we experienced during our trip across Japan. Zero pain in the morning. Thank you so much for such a wonderful stay!
Read More
Chad
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Throughly impressed. Large clean rooms. Will come back without hesitation
Jill
icon-with Partner
with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Loved the spacious room and space to store belongings.
Yan
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was clean and well appointed. Staff was great.
Katherine
icon-Family
Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Had a wonderful stay.
Jason
icon-with Children
with Children
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice hotel and rooms in a good area, however our shower was not cleaned when we checked into our room. They did however cleaned the shower right after we complained
MARIA
icon-with Children
with Children
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our family of four stayed here from Tuesday to Friday and had an amazing experience. Everything went incredibly smoothly from check-in to check-out. The hotel itself is beautiful, and the location is perfect with tons of nearby stores and conveniences. We would definitely stay here again! Also buffet breakfast, definitely worth it.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Citadines Namba Osaka

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Citadines Namba Osaka

Traveloka (39)
Other sources (1.738)
9,6
Exceptional
From 1.738 reviews
Cleanliness

9,8

Room Comfort

9,6

Service and Facilites

9,8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Citadines Namba Osaka

Number of reviews per page
20
40
Top reviews
Rawan
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This hotel blew me away and exceeded all my expectations by far! Very clean, very good breakfast buffet, very helpful staff, very central and close to the metro, Dotonbori, restaurants, etc. I continue to rave about the EXTREMELY comfortable pillows— literally the best hotel pillows I have ever experienced. We loved it all so much we extended an extra night. Thanks so much Citadines! Can’t wait to come back here one day.
Read More
Hin
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel is in a great location with nice accommodation. Staff are friendly and helpful. Only complain is the dryer not being powerful enough and competing with other people trying desperately to dry their clothes at midnight. 😅
Hyacinths
icon-with Partner
with Partner
6,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

There's a common lounge-kitchen area where people can have breakfast, get coffee from the coffee machine, etc. The same grill that's used to toast bread is also used by people to grill steak... which was a bit unhygienic. Doubt I'll be staying here again.
Jorge
icon-with Children
with Children
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent location, very central to the Namba area. Only 10-15min to Dotonbori depending on your pace. Very clean and spacious room. As soon as you enter the hotel everyone greets you and tries to be accommodating as possible. Definitely recommend.
Jeremy
icon-Family
Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel was absolutely beautiful. And an amazing location. Close to everything. Staff were very helpful. Beautiful view of the city. A few minutes from the main street.
Kassandra
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very clean, thoughtful use of space for travelers trying to stay organized. Loved the laundry option and the kids play room was amazing for our toddler. Location was great, staff were friendly and helpful. Would come back
Paul
icon-Family
Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was a great spot. Perfect location, nice room and 7 washing machines and gym. I’d stay here again
Elizabeth
icon-Family
Family
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was smaller than anticipated
Paul
icon-Family
Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent room and amenities in a perfect location. Immaculate with 7 washers/driers, microwave in room, pj’s, etc…Would highly recommend.
Dana
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful hotel, such a gorgeous old building. It has been tastefully renovated to reflect it was an art deco style department store. The rooms are quite large for Japan, and all spotless and comfortable. It is right on the border of Den Den Town, 10 mins walk to the shopping street and 15 to 20 mins walk to Dotonbori. It’s only around 5 mins to Namba station. Perfect !
Read More
Joseph
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Perfect hotel in Osaka. Not far from namba station. Staff were great. Hotel has a great food hall. Street here is busy but not as busy as the tourists spots. Everything is pretty close depending on what your looking to do in Osaka
Jacobo
icon-Family
Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excelente en decoración, tamaño, limpieza y todo lo que brinda. No iría a otro lado en Osaka
Jobe Ike Gary
icon-Family
Family
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was great. However, turns out that I picked up a bed bug while I was staying there that hitched a ride home, but the hotel has not responded to my email. Other than that, the food was amazing (highly recommend getting breakfast included), the staff was amazing and the housekeeping maintained the room everyday.
Nicolas
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

First of all, I would like to thank Ricardo, who is the concierge you always dream of having. He speaks many languages, engages in genuinely interesting conversations, and always goes above and beyond. You can truly tell that he loves his job. Now, about the hotel itself: magnificent. Perfectly located, with great amenities throughout. The coffee is excellent, and the gym has all the essential equipment needed to maintain your routine during vacation. If you want a full “back home” gym experience, simply go to a dedicated gym nearby. As for the room: incredibly quiet, with a very well-designed A/C system that doesn’t blow directly on you. The bed is firm yet extremely comfortable — honestly one of the best we experienced during our trip across Japan. Zero pain in the morning. Thank you so much for such a wonderful stay!
Read More
Chad
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Throughly impressed. Large clean rooms. Will come back without hesitation
Jill
icon-with Partner
with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Loved the spacious room and space to store belongings.
Yan
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was clean and well appointed. Staff was great.
Katherine
icon-Family
Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Had a wonderful stay.
Jason
icon-with Children
with Children
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice hotel and rooms in a good area, however our shower was not cleaned when we checked into our room. They did however cleaned the shower right after we complained
MARIA
icon-with Children
with Children
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our family of four stayed here from Tuesday to Friday and had an amazing experience. Everything went incredibly smoothly from check-in to check-out. The hotel itself is beautiful, and the location is perfect with tons of nearby stores and conveniences. We would definitely stay here again! Also buffet breakfast, definitely worth it.
Read More
Number of reviews per page
20
40