Luxury Hotels in Melaka City Center, Melaka City

Nice. Always stay here when go melacca. Thank you imperial.

The room wasn't cleaned properly. Found a lot of stains on Carpet, pillows, sofa and curtains …. Breakfast also so so only.

It was good vacation. Nice to stay

The hotel doesn’t provide air-cond remotes. The room quite dirty, blockage sink, bugs, dusty, water heater didn’t work and they only give one key card.

All okay and satisfy so far just only need to improve on check in and check out process which need to que almost half and hours for that but understood maybe because of cny.

OK comfortable. Big space toilet. But nonparking vjsitor. Make sure buy per day car park coupun. The rest its awesome.

The room smelled of cigarettes. Want to call but the phone does not work. Asked to change rooms, the phone line in the new room also did not work. The condition of the mattress and bed is unsatisfactory. Breakfast is also limited and less palatable. But the staff is good and serves well.

3rd times staying here. My kids enjoyed the hotel facilities especially the pools. Strategic location and easy to access. Friendly staff and very helpful. Definitely will come again.

The security guards were rude, scruffy and intimidating. No bottled drinking water was provided. The fixtures of the shower room were in a state of disrepair. Wearing of face masks were not enforced. Some maskless guests were walking inside hotel. Screws were lose and dangerous to users of shower head. Toilet was dirty and stained, obviously not cleaned for a long time. Bath towels were low quality and thin. No hand towels were provided. Housekeeper did not wash the cups (stained from previous use), did not vacuum or mob room floor well. Half-hearted job. During our stay, this hotel felt like a college hostel. Communal water dispenser in the corridor. This substandard hotel is not recommended.