Sepilok Jungle Resort

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7,6
/10
Pleasant
255 reviews

What Guests Say About Their Stay

Arnold Arnold

9,4
/ 10
Best place to relaxing mind. Great service

Linda

10,0
/ 10
Excellent location to the Orangatangs and the Sunbear viewings. Easy walking to the Rainforest Discovery center. Lots of wildlife . Very scenic jungle property

valerie

10,0
/ 10
Absolutly wonderful site, surrended by the nature. Pool is very welcome. Rooms are basic but ok. Avoid the dorms. Close to all major activities.

Delia

10,0
/ 10
Great rural hotel. Wonderful hosts and within easy walk of the sun bear and orangutan centres. Would highly recommend if you love quiet and nature
In the Area
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Jalan Rambutan, Mile 14 Sepilok, Sandakan, Sabah, Malaysia, 90000

Main Facilities

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Swimming Pool
Restaurant
Parking
WiFi
Staying at Sepilok Jungle Resort is a good choice when you are visiting Sepilok.
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What's around Sepilok Jungle Resort

Jalan Rambutan, Mile 14 Sepilok, Sandakan, Sabah, Malaysia, 90000
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Lobby Sepilok Jungle Resort
Lobby 2 Sepilok Jungle Resort

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General
Near Sepilok Orangutan Rehabilitation Centre

Location
Located in Sandakan, Sepilok Jungle Resort is in a rural location, within a 15-minute walk of Sepilok Orangutan Rehabilitation Centre and Borneo Sun Bear Conservation Centre. This resort is 0.9 mi (1.5 km) from Rainforest Discovery Centre and 8.9 mi (14.3 km) from Sandakan Memorial Park.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Sepilok Orangutan Rehabilitation Centre - 0.3 km / 0.2 mi
Borneo Sun Bear Conservation Centre - 0.4 km / 0.3 mi
Rainforest Discovery Centre - 2 km / 1.2 mi
Sandakan Memorial Park - 14.3 km / 8.9 mi
Sandakan Memorial Park - 17.1 km / 10.7 mi
Sandakan Rainforest Park - 18.1 km / 11.3 mi
Puu Jih Shih Temple - 22.9 km / 14.2 mi
Agnes Keith House - 24.7 km / 15.3 mi
Sandakan Heritage Trail - 25.1 km / 15.6 mi
Sandakan Harbour Mall - 25.4 km / 15.8 mi
Japanese Cemetery - 25.8 km / 16 mi
Bukit Buli Sim Sim - 25.8 km / 16 mi
Saint Michael's and All Angels Church - 26.1 km / 16.2 mi
St Michael's & All Angels Church - 26.1 km / 16.2 mi

The preferred airport for Sepilok Jungle Resort is Sandakan (SDK) - 16.7 km / 10.4 mi

Facilities
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This resort also features complimentary wireless internet access, gift shops/newsstands, and a television in a common area. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Business Facilities
Featured amenities include a computer station, dry cleaning/laundry services, and multilingual staff. Free self parking is available onsite.

Dining
Satisfy your appetite at the resort's restaurant, where you can take in the garden view and dine alfresco. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.

Rooms
Make yourself at home in one of the 60 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and in-room massages, and housekeeping is provided daily.

All facilities in Sepilok Jungle Resort

Bar, Cafe and Lounge Sepilok Jungle Resort
Bar, Cafe and Lounge
Swimming Pool Sepilok Jungle Resort
Swimming Pool
Common Space Sepilok Jungle Resort
Common Space
Lobby Sepilok Jungle Resort
Lobby
Exterior Sepilok Jungle Resort
Exterior

Things to Do

  • TV lounge
  • Outdoor pool
  • Garden
  • Barbecue
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff

Transportation

  • Limited parking
  • Area shuttle

General

  • Smoking area
  • Parking

Public Facilities

  • Safety deposit box
  • Coffee shop

Business Facilities

  • Conference rooms
  • Computer station

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Sepilok Jungle Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, The front desk is open daily from 8:00 AM - 8:30 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sepilok Jungle Resort
60
Number of floors in Sepilok Jungle Resort
1
Another facilities in Sepilok Jungle Resort
TV lounge, Outdoor pool, Garden, Barbecue, Pool sun loungers

Frequently asked question in Sepilok Jungle Resort

What are available facilities at Sepilok Jungle Resort?
There are top facilites at Sepilok Jungle Resort such as Swimming Pool, Restaurant, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sepilok Jungle Resort?
The standard check-in time at Sepilok Jungle Resort is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Sepilok Jungle Resort provide breakfast?
Yes, Sepilok Jungle Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sepilok Jungle Resort?
Sepilok Jungle Resort is a 2.5-star hotel.
How many floors does Sepilok Jungle Resort have?
Sepilok Jungle Resort has 1 floors.
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More Reviews from Other Guests in Sepilok Jungle Resort

Overall Ratings & Reviews Sepilok Jungle Resort

Traveloka (13)
Other sources (242)
7,6
Pleasant
From 242 reviews
Cleanliness

7,4

Room Comfort

7,0

Location

8,8

Service and Facilites

7,8

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Traveler Reviews Sepilok Jungle Resort

Number of reviews per page
20
40
Top reviews
Linda
icon-
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location to the Orangatangs and the Sunbear viewings. Easy walking to the Rainforest Discovery center. Lots of wildlife . Very scenic jungle property
Ross
4,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

ok... trying to give a balanced view here. The location was superb, and we walked to Sepilok Orangutan sanctuary twice, easily, in 5 mins, and had amazing experiences. Wonderful memories. loved that. The hotel itself. Once upon a time it was probably very flash. nowadays it needs some love and maintenance. The choices for dinner in the restaurant were very limited (but the food we ordered tasted good), and the breakfast was very ordinary. The pool area needs some maintenance and I did not put my ears in the water even though it was 30+ degrees. gross scum marks at the waterline. Just looked disgusting. The gym is a joke. We booked because it had one. Unfortunately every machine is broken, there is no air con, and the toilet and changing area are filthy. Unusable. We booked a basic room, so didn't expect miracles, but did expect air conditioning. sorry no., You need to upgrade for that at double the price! it still wasn't that cold, but was still worth the upgrade.
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John
icon-with Partner
with Partner
6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Could be solid but a lot of the staff seemed upset and disinterested. 1 would not fill up water bottle as too far in kitchen. Another played music while cleaning up despite beautiful quiet morning with birds. Another swore when seeing mess left by an animal. Front desk was super awesome however. For the momey cluld of been great
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Catherine
icon-with Partner
with Partner
6,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great stay, comfortable for 1 night. Close to orangutan rehabilitation centre
Gillian
icon-with Partner
with Partner
2,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Had booked for 2 nights but left after 1 night! Terrible experience! Mindful this is a 2 star resort but the place was dilapidated, unkempt & stinking. Resort is in lush tropical setting but the whole place is neglected. Very tacky decor with concrete or plastic painted to look like wood/rustic. The place was a mess - boxes, rubble, general stuff lying everywhere. Staff are uninterested & generally loiter around. The pool was vile! A layer of scum & dirty around the tiles and the water was cloudy with lots of debris - we even found a bandaid floating. The wooden lounge beds were rotten wood and so uncomfortable. There was a pungent smell of dirty water throughout. Room was primitive with a flimsy door - didn’t feel safe at all. Given a bath towel but no hand towel - bath towel was frayed & very grubby. The bed & pillow were hard as hell and lumpy!! Woke up with a sore back Breakfast was rotten. We left the next day - staff didn’t even acknowledge or ask how was our stay! The only positive is it’s close to the sunbears & orangutan sanctuaries. Sepilok is a lovely area but consider paying a bit more for somewhere better (the Nature Resort across the road was great).
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valerie
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Absolutly wonderful site, surrended by the nature. Pool is very welcome. Rooms are basic but ok. Avoid the dorms. Close to all major activities.
Louise
icon-
8,0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Room clean and insect free. However fixtures and fittings tired and old and generally in need of attention/refurbishment. Pool looked amazing, but i didn't have time to try it out.
Rachel Valerie
8,0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Perfectly located for the Sepilok orang utan and Borneo bear sanctuaries! Also the RDC! The hotel is set in a beautiful location and is full of stunning views! The owners were very welcoming and willing to share their passionate stories about the hotel! Breakfast was good - different on both mornings. Tasty and light food to set you up for the days! Dinner was also good - nice menu catering for everyone. The rooms are clean and simple - just how they should be in a rain forest!
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Aleksandra
icon-Leisure
Leisure
8,0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We stayed for 2 nights, it was good value for money. This resort is located in the jungle so you can enjoy peaceful environment. Very close to orangutan and sunbear sanctuary. Breakfast options are very limited. Some things could be improved for example notice about renovation taking place in the resort, we touched few times freshly painted barrier and had problem to remove it from the body, there was no sign about that which was a bit annoying. Rooms also need some touch. Pool was nice, but opening hours are quite short (9am-5:30pm). Overall experience was good.
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Ollie
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

We did not manage to stay at this hotel for the whole of our booking, the room was dirty with ants all over the floor and suspicious stains all over the yellowed bedding. The shower didn't reach the holder and ran cold water only. Staff at the restaurant audibly laughed when we spoke to them and the food was limited and poor. As a 2 star establishment I was not expecting much but I do expect a clean room.
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Michael
8,0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Economical and well situated. Close to Orang-utan and SunBear centres. Has expansive network of trails behind the property that are good for birding.
Ann
icon-Leisure
Leisure
2,0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The hotel is dishevelled and grubby. The pool water looked stagnent andd was so dirty you couldn't see the bottom. I left after having walked around the grounds whilst waiting to check in.
Andrew
icon-with Partner
with Partner
10,0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Convenient and close to Orangutans!!
Judith
icon-with Partner
with Partner
6,0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Very dated basic room with hard mattress resulting in difficult night sleep. Bathroom needs a renovation as just functional. Only good thing was that we got a room with air-conditioning. The facility is 30years old and desperately needs the rooms to be renovated, 3 booked 3 night and left after 2 nights as we were feeling unwell with respiratory issues for what i believe was spending time in our room.
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Baljit
icon-Leisure
Leisure
4,0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Very basic service from hotel staff - ie they give you the room key and that’s it. The room is also basic. While it had clealry been cleaned there were still ants all over the bed. And very noisy - you can hear your neighbours and all movement. Overall ok for a 24 hour stopover to see the few local sights - which are all easy walking distance.
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Angela
icon-
8,0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

One night stay before heading to the Kinabatangan River. Easy walk to the Orangutan + Sunbear rehab centres (both amazing). Was a long walk to my room with many uneven steps along the boardwalk without any offer of help with my bags. I felt reception was quite poor - check in at 3pm and i arrived around 10.40 - was told I could put my bags down the end until check in but no further advice, but if I had rushed could have made the morning session with orangutans (I arrived just after 11 and was too late for the office). There was a night walk on offer but was not told anything about it. At dinner I was told to move from the table I'd chosen overlooking the lake, to any others all looking over the carpark, with no further explanation (apparently for a tour group). Room was quite good - good size, small balcony. Pool ok. Gym equipment was very old / looked unsafe.
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Gail
icon-Leisure
Leisure
6,0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Setting was lovely and very convenient for OrangUtanRehabilitation and So nbear conservation. Accommodation was mediocre as was food. Bathroom very basic and toilet and sink both leaked constantly.
Delia
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Great rural hotel. Wonderful hosts and within easy walk of the sun bear and orangutan centres. Would highly recommend if you love quiet and nature
John
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

The place is run down. Other visitors have been generous with their descriptions. Rooms need to be refurbished. Water pressure needs to be improved. The electric shower was a trickle and the temperature control was ineffective. Bedding was threadbare. Pillows were rock hard. Curtains were stained. Electric sockets and light switches were ingrained with dirt. Buffet breakfast was poor. Noodles, eggs, beans, potatoes, toast and fruit. Sounds ok but really not. Restaurant food selection was large but nothing healthy. Restaurant staff were mainly glum and certainly not welcoming. Reception staff were better. Wild dogs were roaming everywhere. Yes it is the jungle but it seems like no money is being spent here on improvements or maintenance. Stay at the Sepilok Nature Resort instead. It is still just a 5 minute walk to the orang utan and bear centres. It might cost a bit more it will be worth it. We had a meal there and it was vastly superior to the Jungle Retreat. Hope this helps some people avoid the terrible experience that we had.
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Thomas
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

A great stay for visiting the other areas of Sepilok. You get what you pay for. Good food in the restaurant there and the breakfast was better than expected. Excellent grounds for birding first thing in the morning. The closest accommodation to the Orangutan Rehabilitation Center (5 minute walk) but quite far from the Rainforest Discovery Center. We tried to walk to the RDC but got picked up by a black cab on the road side and paid 5 Ringits for the ride.
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Number of reviews per page
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Exterior 4 Sepilok Jungle Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.