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Banyan Tree Mayakoba

Hotels
Finding rooms for you...
9,6
/10
Exceptional
1.003 reviews

What Guests Say About Their Stay

Christopher

10,0
/ 10
The moment we pulled up with our driver, we were in paradise, with flowing waters, bright highly maintained jungle foliage, & a welcoming team that gave us a Mayan welcome! We had the most amazing time at the resort. The room was white glove cleaned twice a day & evening turn down services. ALL staff members knew our name & greeted us very hospitable & got to know our likes & dislikes by memory. This was our first experience out of the country & what a memory it is! We made some awesome new friends from New York, we're from Arizona, & we're planning our next trip there already! Oh, & talk about accomodations, every & ALL accomodations were met, not only for us, but for each guest on property. No processed foods & I found that I'm obsessed with a lot of tropical items I've never had...the breakfast was literally... OUT...OF...THIS...WORLD! #FitForAKing(Or Queen) 😁 #gaysafe Thank you team for the memories! ... Until we meet again.

Eun Jin Kim

10,0
/ 10
We had an amazing four days at Banyan Tree. We loved every minute of it, except that the food was a bit expensive.

Sean

10,0
/ 10
The service and staff were amazing, the experience was so peaceful and relaxing, and the room was beyond our expectations. 10/10 stay.
In the Area
See Map
Carretera Federal Chetumal, Puerto Juarez Km 298, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Banyan Tree Mayakoba is located in area / city Solidaridad. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Banyan Tree Mayakoba

Carretera Federal Chetumal, Puerto Juarez Km 298, Solidaridad, Estado de Quintana Roo, Mexico, 77710
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Lobby Banyan Tree Mayakoba
Exterior 2 Banyan Tree Mayakoba

Discover More About Banyan Tree Mayakoba

General
Near El Camaleón Mayakoba Golf Course

Location
Located in Playa del Carmen, Banyan Tree Mayakoba is by the ocean, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. This beach hotel is 11.7 mi (18.9 km) from Xcaret Eco Theme Park.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

El Camaleón Mayakoba Golf Course - 2 km / 1.3 mi
Chun-Zumbul (diving site) - 2.6 km / 1.6 mi
Gran Coyote Golf - 3.6 km / 2.2 mi
Playa Xcalacoco - 4.8 km / 3 mi
Tres Rios Ecopark - 5.7 km / 3.6 mi
28 de Julio Square - 7.1 km / 4.4 mi
Guadalupe Church - 7.4 km / 4.6 mi
Punta Esmeralda Beach - 7.6 km / 4.7 mi
Temazcal Natura - 8.2 km / 5.1 mi
Playa 88 - 8.7 km / 5.4 mi
Playa del Carmen Main Beach - 8.7 km / 5.4 mi
Playa Avenida Colosio - 8.9 km / 5.5 mi
Mario Villanueva Madrid - 9 km / 5.6 mi
Plaza Las Americas - 9.6 km / 6 mi
Super Chedraui Selecto Avenida 10 - 9.9 km / 6.1 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 43.4 km / 27 mi
Cancun Intl. Airport (CUN) - 50.9 km / 31.6 mi

The preferred airport for Banyan Tree Mayakoba is Cancun Intl. Airport (CUN).

Renovations
The following facilities or services will be unavailable from August 3 2026 to October 31 2026 (dates subject to change):

  • One of the dining venues

Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Playa del Carmen? This hotel has 3310 square feet (308 square meters) of space consisting of conference space and 4 meeting rooms. Free valet parking is available onsite.

Dining
Enjoy international cuisine at Sands Beach Club, a restaurant where you can take in the ocean view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 161 guestrooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

All facilities in Banyan Tree Mayakoba

Swimming Pool Banyan Tree Mayakoba
Swimming Pool
Entertainment Facility Banyan Tree Mayakoba
Entertainment Facility
Fitness Center Banyan Tree Mayakoba
Fitness Center
Common Space Banyan Tree Mayakoba
Common Space
Lobby Banyan Tree Mayakoba
Lobby

Family-friendly Facilities

  • Kids club
  • Children pool

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Transportation

  • Secure parking
  • Valet parking

General

  • Banquet
  • Ballroom
  • Terrace
  • Parking

Accessibilty

  • Braille or raised signage
  • Disabled access friendly

Business Facilities

  • Business facilities
  • Business facilities
  • Conference rooms
  • Business center

Nearby Facilities

  • Hair salon
  • ATM/Banking
  • Gift shop

Sports and Recreations

  • Golf cart
  • Golf club
  • Fitness center
  • Golf
  • Archery
  • Tennis court
  • Golf course
  • Sailing

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Outdoor facilities
  • Garden
  • Beach towel
  • Clubhouse
  • Picnic area
  • Shops
  • Private beach
  • Beach umbrella
  • Spa
  • Health club
  • Sauna
  • Steam room
  • Beach sun loungers
  • Pool sun loungers

Connectivity

  • Free WiFi

Public Facilities

  • Elevator
  • Smoke-free area

Hotel Services

  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge
  • Laundry service

Accommodation Policy & General Information in Banyan Tree Mayakoba

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented by the cardholder at check-in

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 01:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Banyan Tree Mayakoba
161
Number of floors in Banyan Tree Mayakoba
2
Another facilities in Banyan Tree Mayakoba
Kids club, Children pool, Poolside bar, Breakfast, Snack bar

Frequently asked question in Banyan Tree Mayakoba

What are available facilities at Banyan Tree Mayakoba?
There are top facilites at Banyan Tree Mayakoba such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Banyan Tree Mayakoba?
The standard check-in time at Banyan Tree Mayakoba is starting from 15:00 - 01:00 while the latest check-out time is at Before 12:00
Does Banyan Tree Mayakoba provide breakfast?
Yes, Banyan Tree Mayakoba provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Banyan Tree Mayakoba?
Banyan Tree Mayakoba is a 5.0-star hotel.
How many floors does Banyan Tree Mayakoba have?
Banyan Tree Mayakoba has 2 floors.
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More Reviews from Other Guests in Banyan Tree Mayakoba

Overall Ratings & Reviews Banyan Tree Mayakoba

Other sources (1.003)
9,6
Exceptional
From 1.003 reviews
Cleanliness

9,8

Room Comfort

9,8

Location

9,4

Service and Facilites

9,8

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Traveler Reviews Banyan Tree Mayakoba

Number of reviews per page
20
40
Top reviews
Christopher
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The moment we pulled up with our driver, we were in paradise, with flowing waters, bright highly maintained jungle foliage, & a welcoming team that gave us a Mayan welcome! We had the most amazing time at the resort. The room was white glove cleaned twice a day & evening turn down services. ALL staff members knew our name & greeted us very hospitable & got to know our likes & dislikes by memory. This was our first experience out of the country & what a memory it is! We made some awesome new friends from New York, we're from Arizona, & we're planning our next trip there already! Oh, & talk about accomodations, every & ALL accomodations were met, not only for us, but for each guest on property. No processed foods & I found that I'm obsessed with a lot of tropical items I've never had...the breakfast was literally... OUT...OF...THIS...WORLD! #FitForAKing(Or Queen) 😁 #gaysafe Thank you team for the memories! ... Until we meet again.
Read More
Eun Jin Kim
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had an amazing four days at Banyan Tree. We loved every minute of it, except that the food was a bit expensive.
Sean
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The service and staff were amazing, the experience was so peaceful and relaxing, and the room was beyond our expectations. 10/10 stay.
Carlos Miguel
icon-with Children
with Children
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excelente la atención y todas las instalaciones
moshe
icon-with Children
with Children
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall we had a good experience, Staff was very nice and helpful. Atmosphere was relaxing and calm. We enjoyed the amenities that were on offer. A few issues we had that will probably probably cause us to book something else in the future: * Food is extremely expensive at this hotel, just absurd prices on some pretty basic options. * We brought our tennis gear only to find out the court rental fees are $78 per hour. Given that tennis courts are mentioned in the amenities, a fee should not be charged at all. * At times we noticed a strong smell of sewage in certain parts of the hotel.
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Marcela
icon-with Partner
with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice clean room, staff was amazing very helpful
Raja
icon-with Children
with Children
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean and very nice staff
Denka
icon-with Children
with Children
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Out of this world experience- attention to detail was amazing / the food, the service and the design and architecture were incredible! My son and I did the spa and we did the rainforest sauna along with an hour massage. It was an incredible experience!
Edward
icon-with Children
with Children
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

World-Class Service and Family Paradise! Our stay at Banyan Tree Mayakoba was absolutely incredible, defined by the truly exceptional staff. Across the entire property, the service was seamless, warm, and highly attentive. Standout Highlights: Playa Sands Beach Area: The beach team was amazing and kept us completely taken care of by the ocean. Best of all, the kids absolutely loved all the beach activities, which kept them happily entertained for hours. Property Transit: Golf cart drivers were always prompt, friendly, and made getting around the massive grounds a breeze. Onsite Dining: Restaurant service was consistently flawless, from fine dining to casual spots, including the wonderful staff at El Pueblito. Pro Tip: You absolutely must try the complimentary eco boat tour that goes across the entire Mayakoba area—it is a stunning experience and completely free! This level of hospitality made our family vacation entirely stress-free. We cannot recommend this resort enough!
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Benjamin
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Stay Details: Mid-June | Family of 4 (2 adults, 2 children ages 9 & 10) | 3-Bedroom Apartment with Rooftop Pool The Highlights: The resort itself is amazing, set beautifully within the natural mangroves. The property is massive, and embracing the provided bicycles is a must. Once you get used to biking, it is a fantastic way to get around, it is a 6-minute ride to the beach and tennis courts, or a 30-minute ride exploring the completely shaded natural trails. The included breakfast served by the beach is amazing and was a major high point of our stay. The Accommodation: At around $1,000 USD per day during low season, the room rate is fair. However, for a five-star resort, the 3-bedroom apartment needed some maintenance. Despite being recently renovated, the finishes are a bit rough around the edges, and closing doors and kitchen cabinets feels clunky. If you plan to cook, be aware that the kitchen is not very functional as it lacks basic utensils and cookware. The Drawbacks: The massive downside to this resort is the food and beverage pricing, which is so exorbitant it completely overshadowed the trip. The prices exceed what you would pay at the Four Seasons in New York City. For context: $120 for a plate of pasta $75 for Eggs Benedict $12 for a can of sparkling water Verdict: It is definitely a beautiful place worth trying for the outstanding mangrove experience and biking trails, but go in with your eyes wide open regarding the astronomical food and drink cost.
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Igor
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

One of our favorite hotels would definitely come back there. This is our third time at that property.
Michael
icon-with Partner
with Partner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Perfect getaway for a couple.
kevin
icon-with Children
with Children
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This is a five star resort in every sense of the word. Will return at the earliest possible opportunity. Staff is excellent and receptive to any request. Food is wonderful, with variety of cuisines - staff flexible to dietary requests. A++++
Mark
icon-with Partner
with Partner
8,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Juan from sur Beach was amazing
Cristina
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Loved our stay, the property is beautiful, the staff was amazing!
Ana
icon-with Children
with Children
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Our Villa was not on the beach but it was spectacular. With a private pool and jacuzzi. It was family-friendly. Many activities for the kids. Bicycles were given to each family member. The beach area is amazing. It has a great restaurant and a nice pool. The restaurants at the hotel and at the other Mayakoba hotels are very good. The best part is the staff. They accommodate and coordinate everything you want. Our personal concierge Madai was GREAT!
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Lidia
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great place to stay!
Clare
icon-with Children
with Children
8,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great hotel, wonderful staff and facilities. I gave 4 stars because the food was really expensive. I understand a mark up but the cocktails are $30 and over $200 for a steak at the Sands Beach Club. A bottle of champagne was over a $1,000. Come on guys…..
Kristina
icon-with Partner
with Partner
4,0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Unfortunately the ocean view was blocked by bushes. They said these bushes were part of the ecology. That said the beach chairs, which did not have covers and were not the same height, were not high wnough to see over the bushes. It really makes no sense to pay for a private ocean view that is not as good as the public view.
Steve
icon-with Partner
with Partner
10,0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Staff are incredible!
Number of reviews per page
20
40

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Exterior 4 Banyan Tree Mayakoba

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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