Hotel Century Reforma

All good!

After our last experience, I'll have to rethink my go-to stay at H. Century Reforma. The price was good and the room was clean, but not quite fully stocked (no glasses or wash cloths). Our 6 AM wake-up call never came, and I had to remind the front desk to get us a 6:30 taxi to the airport. Worst of all, the reception staff was rude, possibly homophobic. This final one is unacceptable in the hospitality sector.

The staff and room were great. The area was in a good area and a lot of the more popular places were close to the hotel. The only thing that was not good was the food. The food had no flavor and was cold. The coffee and toast were good. That’s about it. Would recommend to stay but not the food.

The staff were friendly and helpful. I enjoyed my stay here. I definitely recommend staying here as it’s location is convenient to nearby restaurants/bars.

Con esta ocasión van 4 veces que me quedo en este hotel y lo volvería a reservar

The single room was a little bit small, but it has everything you need. Two bottles of water, lots of pillows, safe, lotion, etc. The employees were very nice.

Great location

Great location and accommodations

I had mixed feelings about my stay at Hotel Century Reforma. Upon check-in, the staff was friendly and welcoming, which I appreciated. However, the room experience quickly became disappointing. I booked a queen room, which was quite small, fine for a very short stay, but not ideal for anything longer. Inside the room, there was a random door that, when opened, revealed only a wall covered in soundproof foam, which felt odd and unnecessary. The biggest issue was the temperature. The room was already warm, and I later discovered the air conditioning was locked at 25°C (77°F) with no ability to adjust it. The water pressure was extremely weak, making showers frustrating (possibly due to being on a higher floor). Hoping cooler night air would help, I opened the window, but it made no difference in temperature and instead let in significant street noise, making it difficult to rest. When I spoke with the night shift front desk about the AC, I was told it was an “old room” and there was nothing they could do. Due to the discomfort, I decided to book another hotel and absorb the cost of the remaining nights. The next morning at checkout, a different front desk agent asked if I wanted to change rooms, but by then it was too late. Overall, the location is convenient, and the staff was polite, but I would not stay here again. Be prepared for a warm room with locked AC, low water pressure, and street noise if you plan to stay here.

Clean room, great place to stay, walkable, near some good restaurants.

Great Location, Friendly Staff, Clean, and Comfortable Room. All for a great price. We had a great time.

Very Clean. Perfect location. Very accomodating with excellent staff and service that greet you at your car and immediately carry your luggage up for you. My things were safe. The pool is very nice and the view from the roof is amazing! Best price to quality ratio in the La Roma Norte/ La Condesa area

The staff was very courteous, nice lication

The room was clean.

Staff very nice and the room was very clean.

Clean room, great breakfast !

Clean room. Very friendly staff. The bar and restaurant excelent. Great location. Walking distance to many cafes and restaurants. Is near a poloce station so you hear the sirens all night long, not very loud, but if you have a very soft sleep you will need ear pligs or soft "white noise music" that is what I did and it worked!

Everything very good. Rooms and location excellent.

Very helpful staff, clean and comfortable room, great view.

The staff was very friendly. Jose Luis , the doorman recommended the food at the restaurant and make me aware that the hotel can help with the booking of tours and transportation to the airport. The room was very clean and cleaning staff always left an inspirational card and candy. The hotel provides guests with two complementary bottles of water daily. The hotel is very conveniently located in a safe area and many restaurants and stores are within walking distance.