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Pacific Palace Beach Tower Hotel

Hotels
7,6
/10
Pleasant
546 reviews

What Guests Say About Their Stay

Rosy
10,0
/ 10
Great beach!! Excellent for a relaxing family vacation! Very friendly staff and the best food!
Lisa
10,0
/ 10
The location was great. The service great , friendly and English spoken, close to restaurants and shopping, buses and taxi’s close. A few things things I didn’t care for 1) not enough chairs on the beach, we tried to save some by going down early in the morning but when we returned someone had taken them. Another thing is we didn’t get to use the pools they were so crowded, and lastly the bed was hard as a rock, other than that it was great I would stay at again but maybe at the Luna Palace because it seemed more quiet.
Silvia
10,0
/ 10
En esta temporada muchos huéspedes haciendo mucho ruido a media noche y en la madrugada es entendido hiban a divertirse El hotel muy bien
See translation
In the Area
See Map
Av. Camarón Sábalo No. 2601, Fracc. Sabalo Country Club, Mazatlán, Estado de Sinaloa, Mexico, 82100

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Pacific Palace Beach Tower Hotel is a hotel is located at Mazatlán. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Pacific Palace Beach Tower Hotel

Av. Camarón Sábalo No. 2601, Fracc. Sabalo Country Club, Mazatlán, Estado de Sinaloa, Mexico, 82100
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Discover More About Pacific Palace Beach Tower Hotel

Location


Pacific Palace Beach Tower Hotel is a hotel is located at Mazatlán.

About Pacific Palace Beach Tower Hotel

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Pacific Palace Beach Tower Hotel exclusively for you.

With all facilities offered, Pacific Palace Beach Tower Hotel is the right place to stay.

All facilities in Pacific Palace Beach Tower Hotel

Others Pacific Palace Beach Tower Hotel
Others

Hotel Services

  • Express check-in
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Elevator

Things to Do

  • Outdoor pool
  • Poolside bar

General

  • Parking
  • Terrace

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Pacific Palace Beach Tower Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately MXN 280 for adults and MXN 220 for children
  • Rollaway bed fee: MXN 300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Pacific Palace Beach Tower Hotel
147
Number of floors in Pacific Palace Beach Tower Hotel
15
Another facilities in Pacific Palace Beach Tower Hotel
Express check-in, Luggage storage, Express check-out, Porter, Multilingual staff

Frequently asked question in Pacific Palace Beach Tower Hotel

What are available facilities at Pacific Palace Beach Tower Hotel?
There are top facilites at Pacific Palace Beach Tower Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Pacific Palace Beach Tower Hotel?
The standard check-in time at Pacific Palace Beach Tower Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Pacific Palace Beach Tower Hotel provide breakfast?
Yes, Pacific Palace Beach Tower Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Pacific Palace Beach Tower Hotel?
Pacific Palace Beach Tower Hotel is a 3.5-star hotel.
How many floors does Pacific Palace Beach Tower Hotel have?
Pacific Palace Beach Tower Hotel has 15 floors.
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More Reviews from Other Guests in Pacific Palace Beach Tower Hotel

Overall Ratings & Reviews Pacific Palace Beach Tower Hotel

Other sources (546)
7,6
Pleasant
From 546 reviews
Cleanliness

8,2

Room Comfort

7,8

Location

10,0

Service and Facilites

7,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pacific Palace Beach Tower Hotel

Number of reviews per page
20
40
Top reviews
Aldo
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It was good. Tv went out. Didn't get it back on. There were no blankets on the bed just a sheet.
Daisy
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Everyone was so Nice and Friendly , felt safe very clean
PAULA
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

I mentioned that the exit from the small pool was not safe, exposed rocks and garbage accumulating . I suggested mor sand and better overal cleanliness around the beach chairs. I am Canadian and we do not leave stuff lying around, we do not butt cigarettes in the sand
Jose Luis Francisco Cervantes
4,0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The company is a group of 3 hotels, one besides the other one, the booking was for made for the tower as it says in the name of the property, and the accommodation was in the cheapest complex of the group, it was supposed to have fridge on the room and barely had soap in the washroom.
Kenya De los
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Limpio y muy seguro
Elizur
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Nice place. I'd definitely recommend it
Frank John
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Views were phenomenal especially when they moved us to Luna after double booking Pacific Palace room & was much quieter at Luna
Sarai
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The place is good . A little too far from the Malacon area , but it’s a good stay . Staff was very good . Fast service too when room service was requested . The Parkin not too big . But overall good stay .
STEPHEN
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

This is my go to every time I go to Mazatlan....my favorite place!!!
Rosy
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Great beach!! Excellent for a relaxing family vacation! Very friendly staff and the best food!
Jose Luis Rodriguez
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Ok
Douglas
icon-Friends and Family
Friends and Family
4,0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

This hotel is a 3-meals package deal with the room. They put a wrist band on you, gives you meals (mostly poor quality) and cheaper well drinks in the bar. Lots of noise both in the hotel and on the beach (roving brass bands imposing their excessively loud sounds whether welcome or not, some call it culture, others call it obnoxious). We’d booked tower rooms for our family, but on arrival found others had been given our rooms. Rooms have nice views but are very plain and utilitarian, not remotely close to being luxurious or worth the exorbitant costs. There are better beach hotels to the south.
Read More
Margret
4,0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

The ocean palace is in bad shape and needs to be renovated. It was a subpar location very downmarket.
Margret
4,0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Stayed at neighboring hotels. 4 nights at the Pacific Ocean palace and 5 at the Luna Palace. The Luna was far superior. The ocean palace needs a complete renovation.
Kevin
icon-Leisure with Friends
Leisure with Friends
2,0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Filthy, toilet leaked, room smelt horrible, they wouldn’t refund or swap rooms, other guests say they would never stay there again. We left and went to another hotel.
Claudia
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Over crowded, staff not helpful, food was cafeteria grade at best. Very disappointing experience.
OMAR K
6,0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Area is good
Maribel
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

The structure itself leaves much to be desired. It needs a lot of repairs and the staff just puts bandaids on everything. The dining was not good at all. I’ve stayed at the palace resorts in Cancun and this is NOTHING like the Palace resorts in Cancun. I was extremely disappointed. I paid more money thinking it would be the same but NOTHING like the palace resorts in Cancun. I was extremely disappointed for what I paid for, I have always used Expedia and have never had an issue but I was extremely disappointed this time.
Read More
Melanie Diane Marie
icon-with Partner
with Partner
10,0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

The room had a very nice city view
Chloe
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

Very disappointing. Both pools were so packed we couldn’t use them. Food in cafeteria was low quality (so many dishes and salads with hotdogs??). We had a junior suite with a kitchenette but there weren’t any kitchen tools or dishes. Room had very thin walls so we could hear everything from next door. The worst part was how overcrowded it was and the lack of dining options options. We would never recommend.
Read More
Number of reviews per page
20
40

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Others 4 Pacific Palace Beach Tower Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Pacific Palace Beach Tower Hotel

Other sources (546)
7,6
Pleasant
From 546 reviews
Cleanliness

8,2

Room Comfort

7,8

Location

10,0

Service and Facilites

7,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pacific Palace Beach Tower Hotel

Number of reviews per page
20
40
Top reviews
Aldo
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It was good. Tv went out. Didn't get it back on. There were no blankets on the bed just a sheet.
Daisy
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Everyone was so Nice and Friendly , felt safe very clean
PAULA
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

I mentioned that the exit from the small pool was not safe, exposed rocks and garbage accumulating . I suggested mor sand and better overal cleanliness around the beach chairs. I am Canadian and we do not leave stuff lying around, we do not butt cigarettes in the sand
Jose Luis Francisco Cervantes
4,0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The company is a group of 3 hotels, one besides the other one, the booking was for made for the tower as it says in the name of the property, and the accommodation was in the cheapest complex of the group, it was supposed to have fridge on the room and barely had soap in the washroom.
Kenya De los
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Limpio y muy seguro
Elizur
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Nice place. I'd definitely recommend it
Frank John
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Views were phenomenal especially when they moved us to Luna after double booking Pacific Palace room & was much quieter at Luna
Sarai
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The place is good . A little too far from the Malacon area , but it’s a good stay . Staff was very good . Fast service too when room service was requested . The Parkin not too big . But overall good stay .
STEPHEN
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

This is my go to every time I go to Mazatlan....my favorite place!!!
Rosy
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Great beach!! Excellent for a relaxing family vacation! Very friendly staff and the best food!
Jose Luis Rodriguez
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Ok
Douglas
icon-Friends and Family
Friends and Family
4,0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

This hotel is a 3-meals package deal with the room. They put a wrist band on you, gives you meals (mostly poor quality) and cheaper well drinks in the bar. Lots of noise both in the hotel and on the beach (roving brass bands imposing their excessively loud sounds whether welcome or not, some call it culture, others call it obnoxious). We’d booked tower rooms for our family, but on arrival found others had been given our rooms. Rooms have nice views but are very plain and utilitarian, not remotely close to being luxurious or worth the exorbitant costs. There are better beach hotels to the south.
Read More
Margret
4,0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

The ocean palace is in bad shape and needs to be renovated. It was a subpar location very downmarket.
Margret
4,0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Stayed at neighboring hotels. 4 nights at the Pacific Ocean palace and 5 at the Luna Palace. The Luna was far superior. The ocean palace needs a complete renovation.
Kevin
icon-Leisure with Friends
Leisure with Friends
2,0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Filthy, toilet leaked, room smelt horrible, they wouldn’t refund or swap rooms, other guests say they would never stay there again. We left and went to another hotel.
Claudia
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Over crowded, staff not helpful, food was cafeteria grade at best. Very disappointing experience.
OMAR K
6,0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Area is good
Maribel
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

The structure itself leaves much to be desired. It needs a lot of repairs and the staff just puts bandaids on everything. The dining was not good at all. I’ve stayed at the palace resorts in Cancun and this is NOTHING like the Palace resorts in Cancun. I was extremely disappointed. I paid more money thinking it would be the same but NOTHING like the palace resorts in Cancun. I was extremely disappointed for what I paid for, I have always used Expedia and have never had an issue but I was extremely disappointed this time.
Read More
Melanie Diane Marie
icon-with Partner
with Partner
10,0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

The room had a very nice city view
Chloe
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

Very disappointing. Both pools were so packed we couldn’t use them. Food in cafeteria was low quality (so many dishes and salads with hotdogs??). We had a junior suite with a kitchenette but there weren’t any kitchen tools or dishes. Room had very thin walls so we could hear everything from next door. The worst part was how overcrowded it was and the lack of dining options options. We would never recommend.
Read More
Number of reviews per page
20
40