Does The Reef Playacar Beach Resort & Spa provide parking?

Yes, The Reef Playacar Beach Resort & Spa provides parking. Please confirm details directly with the hotel.

What do past guests say about The Reef Playacar Beach Resort & Spa?

The Reef Playacar Beach Resort & Spa is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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The Reef Playacar Beach Resort & Spa

Name: The Reef Playacar Beach Resort & Spa
Address: Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Solidaridad, Estado de Quintana Roo, Mexico, 77710, Ave. Xaman-Ha, Estado de Quintana Roo, 77710, Mexico
Rating: 8.2

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8,2

/10

Very Good

1.004 reviews

What Guests Say About Their Stay

Marisol

10,0

/ 10

La pasamos muy a gusto! Todos muy atentos y amables. El lugar bien cuidado y limpio.

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Daisha

10,0

/ 10

Everything was great besides the food. They need more Mexican authentic food. I’d rather the food a solid 3/10:((. Loved the staff and the drinks were amazing. Alermo was the best bartender ever hands down.

Araceli

10,0

/ 10

Very nice hotel. Friendly staff and the whole area was clean. Saw a lot of employees cleaning and doing maintenance to keep the hotel in excellent conditions. Pool was very clean as well and the main restaurant “Chula Vista” offered a different menu everyday. I would just say that a few improvements are needed in the seasoning of food to make it more delicious but presentation is amazing!

In the Area

See Map

Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

WiFi

Staying at The Reef Playacar Beach Resort & Spa is a good choice when you are visiting Solidaridad. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around The Reef Playacar Beach Resort & Spa

Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Solidaridad, Estado de Quintana Roo, Mexico, 77710

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Lobby The Reef Playacar Beach Resort & Spa

Exterior 2 The Reef Playacar Beach Resort & Spa

Discover More About The Reef Playacar Beach Resort & Spa

Location
Staying at The Reef Playacar Beach Resort & Spa is a good choice when you are visiting Solidaridad.

About The Reef Playacar Beach Resort & Spa

From business event to corporate gathering, The Reef Playacar Beach Resort & Spa provides complete services and facilities that you and your colleagues need.

This resort is an ideal choice for you, novice to professional golfers.

Have fun with various entertaining facilities for you and the whole family at The Reef Playacar Beach Resort & Spa, a wonderful accommodation for your family holiday.

Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.

Not only located within easy reach of various places of interests for your adventure, but staying at The Reef Playacar Beach Resort & Spa will also give you a pleasant stay.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The Reef Playacar Beach Resort & Spa is a resort with great comfort and excellent service according to most resort's guests.

With all facilities offered, The Reef Playacar Beach Resort & Spa is the right place to stay.

All facilities in The Reef Playacar Beach Resort & Spa

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Things to Do

Outdoor pool
TV lounge
Garden
Beach towel
Private beach
Beach umbrella
Spa
Marina
Beach sun loungers
Pool sun loungers

Sports and Recreations

Fitness center
Fishing
Tennis court
Beach volleyball
Sailing
Diving
Snorkeling
Surfing
Volleyball
Billiard

Hotel Services

Multilingual staff
Wedding service
Luggage storage
Porter
24-hour Receptionist
Concierge
Laundry service

General

Banquet
Terrace
Smoking area
Parking

Nearby Facilities

Hair salon
ATM/Banking
Gift shop
Shops

Food and Drinks

Poolside bar
Vegetarian meal
Snack bar

Business Facilities

Business facilities
Conference rooms
Computer station

Family-friendly Facilities

Kids club
Children pool

Public Facilities

Coffee shop
Safety deposit box

Kids and Pets

Children facilities

Connectivity

Free WiFi

Accommodation Policy & General Information in The Reef Playacar Beach Resort & Spa

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Available rooms at The Reef Playacar Beach Resort & Spa	198
Number of floors in The Reef Playacar Beach Resort & Spa	3
Another facilities in The Reef Playacar Beach Resort & Spa	Outdoor pool, TV lounge, Garden, Beach towel, Private beach

Frequently asked question in The Reef Playacar Beach Resort & Spa

What are available facilities at The Reef Playacar Beach Resort & Spa?

There are top facilites at The Reef Playacar Beach Resort & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Reef Playacar Beach Resort & Spa?

The standard check-in time at The Reef Playacar Beach Resort & Spa is starting from From 15:00 while the latest check-out time is at Before 12:00

What is the star rating of The Reef Playacar Beach Resort & Spa?

The Reef Playacar Beach Resort & Spa is a 3.5-star hotel.

How many floors does The Reef Playacar Beach Resort & Spa have?

The Reef Playacar Beach Resort & Spa has 3 floors.

How many rooms are available at The Reef Playacar Beach Resort & Spa?

The Reef Playacar Beach Resort & Spa has 198 rooms in total.

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More Reviews from Other Guests in The Reef Playacar Beach Resort & Spa

Overall Ratings & Reviews The Reef Playacar Beach Resort & Spa

Other sources (1.004)

8,2

Very Good

From 1.004 reviews

Cleanliness

9,0

Room Comfort

8,6

Service and Facilites

8,4

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Traveler Reviews The Reef Playacar Beach Resort & Spa

Number of reviews per page

Top reviews

Marisol

with Children

10,0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

La pasamos muy a gusto! Todos muy atentos y amables. El lugar bien cuidado y limpio.

Diana Lucero

with Children

6,0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

I've stayed at six different all-inclusive resorts, this was unfortunately my least favorite. The resort seemed understaffed, especially at the buffet, where we often waited 10 minutes or more just to receive drinks. While the staff worked long hours and appeared overwhelmed, the service experience was inconsistent, and some bartenders seemed frustrated when taking drink orders. The hotel would benefit from hiring more staff. The entertainment was very repetitive, consisting mainly of beach volleyball, pool volleyball, and similar activities each day. The entertainment team also lacked the energy and enthusiasm I've experienced at other resorts. The pools could have been maintained better. My son actually cut his toe while swimming, which was concerning. Dining options were limited, with the buffet being the primary choice during the day. There were two additional restaurants, but they were only available by reservation in the evenings. One highlight was the late-night taco stand, which we really enjoyed. On the positive side, the resort was small and never felt crowded. Because tourism was low due to the sargassum, we often had the pool almost entirely to ourselves during our seven-night stay. The resort did not meet the expectations we had based on our experiences at other all-inclusive properties.

meredith

with Children

4,0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Landscape

Roba

Family

8,0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Property was cozy , clean and nice. I also enjoyed the evening entertainment a lot. The only thing that I wish was better is the food quality. The quality of Mexican food I get here in the US is way better than the food served at the resort. However, cleanliness of the facility and staff courtesy were more important to me I am not alcohol drinker. I wish there was a way to make up for people like me - better food quality and nominal fee for being served alcohol maybe? Thanks

Brady

with Partner

8,0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

We enjoyed our stay

Sandra

with Friends

10,0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Excellent 100 %

Daisha

with Children

10,0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Araceli

with Children

10,0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Hasahn

with Children

10,0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Need to do better with ensuring visitors have reservations for the Dinner, but overall very good experience

Vanessa

with Partner

10,0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Upon entering the resort we were welcomed with champagne and helpful staff that assisted with our luggage. My husband and I enjoyed our honeymoon and appreciated our getaway at such a beautiful location within steps away from the beach. Resort has lots of amenities and a great a variety of food and drinks. Highly recommended!

Silvia

10,0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Very good everything, people were friendly

Jessica

10,0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful location, beautiful beach. Wonderful food. Staff was so helpful.

Asha victoria faith

with Partner

10,0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Our stay was great!! 5 days, we enjoyed the food, the beach, the lounge chairs, the snack bar, the pool bar, the music, the à la carte menus, the drinks, the staff were friendly and helpful right from the start. Overall a great resort for what you’re paying

Udit

with Children

6,0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

The staff were generally friendly, but there weren’t enough of them. Many times, stations were understaffed or not staffed at all. The pools were not very clean and were too warm for my taste, although my son didn’t mind. The beach is beautiful and spacious. We visited during seaweed season, which was disappointing. They do try to clean it, but it’s a Sisyphean task—it’s very hard to keep up. The food was very mediocre, including at the Italian restaurant. The Mexican restaurant was better, but unfortunately two of us ate something there that caused severe food poisoning and cost us an entire day of our vacation to recover. We reported it, but the response felt like a dismissal of responsibility. Overall, you get reasonable value for the price. We did appreciate that it’s a smaller resort rather than one of the huge complexes, and it was nice that it’s built within a jungle setting rather than as one large building.

Sarah Pereira

Family

8,0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful resort very different. The resort was charming and it felt like we were staying in a park - small resort but that’s what made it special Beach area was small but beautiful. Would recommend if you want something different.

Calli

with Friends

10,0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

The resort is so well kept & clean, the food is good with tons of variety, and filtered water stations throughout the resort that we drank from the entire time with no issues! The staff at the reef are incredibly kind and the entertainment staff were the best! 10/10

Major

10,0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

The resort met all my expectations. Lovely jungle atmosphere.

Timothy Allan

with Partner

10,0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

The pools were nice property was very clean and tropical, which I really liked

AHMAD

with Partner

8,0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

The main issue was with the room itself. There was a connecting door to the neighboring room, and because of that we could clearly hear our neighbors talking, which made it feel uncomfortable and not very private. Also, the bed and pillows were quite hard, which affected the overall comfort. Other than that, everything else was fine.

Lauri

with Children

10,0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Yes

Number of reviews per page

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Exterior 4 The Reef Playacar Beach Resort & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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