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W Mexico City

Hotels
8,8
/10
Very Good
1.000 reviews

What Guests Say About Their Stay

nigel
10,0
/ 10
Super. Great room, small but lovely spa.excellent breakfast. Safe neighbourhood. Would definitely return.
Shamli
10,0
/ 10
Great hotel location with easy access to fabulous restaurants and nearby park and attractions. The hotel room was quite spacious for a girls trip. The hotel staff was attentive and pleasurable. They ensured we were supported during our stay. Nice hotel and safe area.
Michelle
10,0
/ 10
Very nice staff. Clean property. Awesome neighborhood with lots to do and see.
In the Area
See Map
Campos Eliseos 252, Chapultepec, Miguel Hidalgo, Mexico City, Mexico, 11560

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at W Mexico City is a good choice when you are visiting Miguel Hidalgo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
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What's around W Mexico City

Campos Eliseos 252, Chapultepec, Miguel Hidalgo, Mexico City, Mexico, 11560
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Discover More About W Mexico City

Location


Staying at W Mexico City is a good choice when you are visiting Miguel Hidalgo.

About W Mexico City

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from W Mexico City exclusively for you.

W Mexico City is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at W Mexico City.

All facilities in W Mexico City

Others W Mexico City
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Hot tub
  • Spa
  • Health club
  • Garden
  • Sauna
  • Steam room

General

  • Smoking area
  • Banquet
  • Ballroom
  • Terrace

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Safety deposit box

Food and Drinks

  • Bar
  • Breakfast

Business Facilities

  • Meeting facilities
  • Business center

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in W Mexico City

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately MXN 640 for adults and MXN 260 for children
  • Valet parking fee: MXN 90 per night
  • Pet fee: MXN 550 per pet, per stay plus MXN 1350 one-time cleaning fee
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property uses solar energy
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at W Mexico City
237
Number of floors in W Mexico City
25
Another facilities in W Mexico City
Laundry service, Tours, Multilingual staff, Wedding service, Luggage storage

Frequently asked question in W Mexico City

What are available facilities at W Mexico City?
There are top facilites at W Mexico City such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at W Mexico City?
The standard check-in time at W Mexico City is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does W Mexico City provide breakfast?
Yes, W Mexico City provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of W Mexico City?
W Mexico City is a 5.0-star hotel.
How many floors does W Mexico City have?
W Mexico City has 25 floors.
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More Reviews from Other Guests in W Mexico City

Overall Ratings & Reviews W Mexico City

Other sources (1.000)
8,8
Very Good
From 1.000 reviews
Cleanliness

9,2

Room Comfort

9,0

Location

10,0

Service and Facilites

9,0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews W Mexico City

Number of reviews per page
20
40
Top reviews
nigel
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Super. Great room, small but lovely spa.excellent breakfast. Safe neighbourhood. Would definitely return.
Jay
4,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Me
Meera
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

clean rooms, friendly staff, safe location
Elliot Sanford
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Polanco is a nice alternative to Condessa. Hotel is located in the quiet heart of Polanco...very walkable for food and coffee. Lobby is well appointed but room decor is on the border between eurochic and vulgar. The art and green light around the bed come to mind on that latter end of the continuum. Room was large. Shower was wonferful. Bed and linens was very comfortable . Toiletries were high end. Room was clean but had to ask for daily cleaning two days when we returned in late afternoon and the room still hadn't been cleaned. Service kind. All were patient with our Spanish. Would stay there again but also want to explore other CDMX hotels.
Read More
Hubert
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beware travelers, it is not a 5-star hotel. Rooms are poorly maintained (dented and scratched furniture) and the common areas are worn out. Not worth the asked price at all. Very disappointed.
Shamli
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great hotel location with easy access to fabulous restaurants and nearby park and attractions. The hotel room was quite spacious for a girls trip. The hotel staff was attentive and pleasurable. They ensured we were supported during our stay. Nice hotel and safe area.
Ralph
icon-Business
Business
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Todo bien gracias
CLAUDIA
8,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I asked the staff about m
Michelle
icon-Leisure
Leisure
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very nice staff. Clean property. Awesome neighborhood with lots to do and see.
Marco
icon-Business and Leisure Family
Business and Leisure Family
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very nice, excellent location, excellent service, excellent restaurants!
DAYSI
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Love environment around
Carlos
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

It’s easy to go to Polanco, Lomas and the turibus stops a block away
Thomas
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The hotel property is nice and clean. The staff are amazing at making you feel welcome and they’re very attentive.
Jose luis
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Everything is perfect, nice hotel
manuel
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The hotel is centrally located in a hip, walking friendly and beautiful neighborhood.
JUAN
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

remodelaron habitaciones, estan muy sexosas, parece motel, en le buens entido, pero azulejos, espejos, no es loq ue uno espera de un w
Darren
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Room was clean. Largish room and staff were friendly. - great gym - clean enough room The hotel is very dated and in need of a refresh - lifts are slow and bouncy - room design is terrible, no privacy to the bathroom/toilet/shower area and you can hear everything in the toilet. Which still manages to be a dark closet (same with the shower). The only window/view is from the bathroom not the bed so you have no privacy in the bathroom unless drawing a curtain in the bathroom and no view from the room… - tvs had no way to stream TV so you were stuck with whatever local Spanish channels with maybe some limited English. - room guide was confusing, had to call reception to explain what the dining/bar options are and was still confusing. Online information was hard to find. - very limited room service options - faint but strange foul odor in the hallway Overall the hotel is a reasonably clean, comfortable enough space but is a terrible design, lacks basic privacy in the bathroom. It is completely unsuitable for more than 1 person and in desperate need of a renovation. Its quality is not commensurate to the W brand or the price.
Read More
Joe
icon-with Partner
with Partner
10,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Excellent service and super friendly!
Shailesh
10,0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

We had a wonderful time at W Mexico celebrating 70th Birthday of four friends. Concierge sers were amazing. LUIS, Jasmine, Javier and David took care of all our need. Axel Uribe greets us every time we entered and exited hotel.
Roberto
10,0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Great place
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 W Mexico City

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews W Mexico City

Other sources (1.000)
8,8
Very Good
From 1.000 reviews
Cleanliness

9,2

Room Comfort

9,0

Location

10,0

Service and Facilites

9,0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews W Mexico City

Number of reviews per page
20
40
Top reviews
nigel
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Super. Great room, small but lovely spa.excellent breakfast. Safe neighbourhood. Would definitely return.
Jay
4,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Me
Meera
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

clean rooms, friendly staff, safe location
Elliot Sanford
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Polanco is a nice alternative to Condessa. Hotel is located in the quiet heart of Polanco...very walkable for food and coffee. Lobby is well appointed but room decor is on the border between eurochic and vulgar. The art and green light around the bed come to mind on that latter end of the continuum. Room was large. Shower was wonferful. Bed and linens was very comfortable . Toiletries were high end. Room was clean but had to ask for daily cleaning two days when we returned in late afternoon and the room still hadn't been cleaned. Service kind. All were patient with our Spanish. Would stay there again but also want to explore other CDMX hotels.
Read More
Hubert
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beware travelers, it is not a 5-star hotel. Rooms are poorly maintained (dented and scratched furniture) and the common areas are worn out. Not worth the asked price at all. Very disappointed.
Shamli
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great hotel location with easy access to fabulous restaurants and nearby park and attractions. The hotel room was quite spacious for a girls trip. The hotel staff was attentive and pleasurable. They ensured we were supported during our stay. Nice hotel and safe area.
Ralph
icon-Business
Business
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Todo bien gracias
CLAUDIA
8,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I asked the staff about m
Michelle
icon-Leisure
Leisure
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very nice staff. Clean property. Awesome neighborhood with lots to do and see.
Marco
icon-Business and Leisure Family
Business and Leisure Family
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very nice, excellent location, excellent service, excellent restaurants!
DAYSI
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Love environment around
Carlos
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

It’s easy to go to Polanco, Lomas and the turibus stops a block away
Thomas
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The hotel property is nice and clean. The staff are amazing at making you feel welcome and they’re very attentive.
Jose luis
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Everything is perfect, nice hotel
manuel
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The hotel is centrally located in a hip, walking friendly and beautiful neighborhood.
JUAN
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

remodelaron habitaciones, estan muy sexosas, parece motel, en le buens entido, pero azulejos, espejos, no es loq ue uno espera de un w
Darren
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Room was clean. Largish room and staff were friendly. - great gym - clean enough room The hotel is very dated and in need of a refresh - lifts are slow and bouncy - room design is terrible, no privacy to the bathroom/toilet/shower area and you can hear everything in the toilet. Which still manages to be a dark closet (same with the shower). The only window/view is from the bathroom not the bed so you have no privacy in the bathroom unless drawing a curtain in the bathroom and no view from the room… - tvs had no way to stream TV so you were stuck with whatever local Spanish channels with maybe some limited English. - room guide was confusing, had to call reception to explain what the dining/bar options are and was still confusing. Online information was hard to find. - very limited room service options - faint but strange foul odor in the hallway Overall the hotel is a reasonably clean, comfortable enough space but is a terrible design, lacks basic privacy in the bathroom. It is completely unsuitable for more than 1 person and in desperate need of a renovation. Its quality is not commensurate to the W brand or the price.
Read More
Joe
icon-with Partner
with Partner
10,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Excellent service and super friendly!
Shailesh
10,0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

We had a wonderful time at W Mexico celebrating 70th Birthday of four friends. Concierge sers were amazing. LUIS, Jasmine, Javier and David took care of all our need. Axel Uribe greets us every time we entered and exited hotel.
Roberto
10,0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Great place
Number of reviews per page
20
40