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Best Hotels in Cagayan de Oro City Center, Cagayan de Oro City

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Mon, 04 Jul 2022
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Guest reviews in Cagayan de Oro City Center

1,439 reviews from hotels in Cagayan de Oro City Center with aggregated rating of 8.3/10.
Review from various users that have stayed in Cagayan de Oro City Center will help you to choose the perfext hotel easily!
Not worth for the price. I was not expecting luxury for this hotel, but cleanliness and properly maintained rooms. And they failed my expectations. BAD: Dirty bedroom floors. Moldy tile grouts in the bathroom. Busted foyer light. Broken handwash dispenser. Broken bathroom lock/knob. Dysfunctional hairdryer. Noisy AC compressor outside. No window view, except concrete wall. NO complimentary bottled water, NO toothbrush, NO toothpaste and NO shampoo. GOOD: Nearby malls.
Nice accommodation and room service
When you booked the hotel the picture was nice than when came already to the hotel the TV old model no channel clear shower dirty overall zero performance not recommended
While we did have the standard room only, it was pretty bare. No fridge, no safe and only 1 chair for the whole room?! I mean it's an ok room. But the price isn't justifying it.
Clean and spacious room. We availed the standard room for 3pax for an overnight stay. Aircon is slightly noisy but it really doesn't matter. Comfort room is also okay, water supply is sufficient. Moreover, the breakfast buffet is cheap and good. I highly recommend this hotel for people with business trips who just needs a place to stay for a night or two.
/ 10
The room has so many mosquitos and the aircon is not cold enough.
/ 10
The staffs are so polite and friendly including the security guards. However, the room is very old and it even has cockroach in it. The sheets are very sheer and looks dirty that might even made you think if when was the last time it was washed. And the AC is so dusty.
/ 10
Can't use the safe, shower wasn't warm enough and service is just a little slow.
The moment we arrived, 2 people at front desk were dismissive and not accommodating. Although the manager (a woman) was nice enough to complete our check in. Restaurant at the lobby where we had lunch was disappointing too. Food didn't taste good at all, we were just forced to eat because we were starving from our trip. Room was okay, we had city view. Water heater took long to produce hot water. We were too tired to complain nor call front desk for help. The only pros I can think of was that the beds were comfy, it was close to the mall and restaurants and the valet service was efficient. But overall our experience was not satisfactory enough for us to recommend the hotel to our friends and family. We chose to stay there because it was they say 4 star hotel but our stay with other 2 or 3 star hotels at other cities were so much better. It was not worth what we paid for. I’d rate it 4 out of 10.
The hallway is gloomy when we came in. Like in a scary movie. The room is clean. No floormat outside the comfort room. The area is accessible. The staff are accommodating. They followed up my reservation by calling.
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