Southpole Central Hotel

Not as advertised. Facilities not available as per booking. Attempted to charge double the price of two bottles of beer back to hotel room, as roof top bar not available throughout the day. Forced to consume on street as wouldn't pay surcharge. Advertised buffet breakfast, later told only provide buffet breakfast, depending on guest numbers. Offered, soup rice and boiled eggs as breakfast choice. Two boiled eggs for breakfast, not worth the cost. Also displayed beside elevator. Back up generator out of service. Pretty poor considering potential for power failure dut to approaching storm season, air con etc could easily be unavailable. Sacastic staff, mimicking and laughing when airing complaint. Stricter rules of do's and don't. Even a hostel would likely be a better alternative to this hotel.. Booked for two weeks left after one night. Supervisor helpful and they did refund my money, but an experience never to be repeated.

The room was clean and the staff were helpful

Good for backpackers with free breafast

Nice and clean

Accessibility to the beach

The best part about staying I would say is the staff. They’re all friendly, helpful and hospitable. The room itself needs some uplift. From old sinks, toilets and shower heads to the mattress.

I stayed 1 night only . I like. the hotel

Unexpectedly impressed with this hotel. Clean and low cost rate and easy access to tourism landmarks and transportations. Professional and friendly staff. Breakfast is good and worth adding when staying here. Though would request adding favorite local Pilipino breakfast favs such as daing ( fry dry fish ) fruits ( banana ) local chorizo. I recommend this place and will return to stay here in the future.

We very much enjoyed our stay at Southpole hotel. All of the staff were exceptional. Very friendly and helpful. Thank you all for a great stay... We'll be back...

Liked location, short travel time to many tourist and shopping venues. Staff was friendly and helpful.

Very affordable and close to everything!

I booked 2 nights for my niece college graduation they were happy of this hotel accessible for everything. Thank you Southpole highly recommended ❤️

Good location. Great staff.

Excellent Hotel. Excellent price.

Hotel was ok reae not so much!

Money is not worth it! Providing wrong info. False advertisement.

The hotel had great improvement from dec2022. Sir Christian the manager is very friendly and accommodating. He listens to suggestions. He also is a hard worker 14 hours a day. He is always there n on top of everything esp with the customers.

No hot water in the shower. I inquired with the front desk about this and was told that it had been like that for several weeks. So if you are ok with cold showers, this is a good hotel.

Good location

i booked this hotel for my friends & they are so disappointed because of VERY popr service. They are wondering why when place looks new & big, but they are very not approachable & hard to call