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5 Swiss Hotel
Hotels
9,0
/10
Exceptional
92 reviews
What Guests Say About Their Stay
Sarah
10,0
/ 10
The staff went out of their way to be helpful and my room was quiet and comfortable with beautiful plants outside the door. I enjoyed the breakfast with so many choices and the dinners were also delicious. I plan to stay at 5 Swiss again next year when I return to Rwanda.
Cynthia
10,0
/ 10
How lucky to have chosen 5 Swiss for my stay in Kigali! This is a true gem tucked away on picturesque, quiet streets close to sites, moto taxis, and groceries/shopping. It was always a pleasure to return “home” to the warmth of 5 Swiss staff, a lovely garden, and my comfortable room. I hope to return one day!
Pierre
10,0
/ 10
The staff are so helpful and friendly. Enjoyed the food. Lovely clean room and comfortable bed. More like home than a hotel.
In the Area
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KN 25 Street 2, Kiyovu, Kiyovu, Nyarugenge, Kigali City, Rwanda
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in 5 Swiss Hotel
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What's around 5 Swiss Hotel
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KN 25 Street 2, Kiyovu, Kiyovu, Nyarugenge, Kigali City, Rwanda
Discover More About 5 Swiss Hotel
Location
5 Swiss Hotel is located in area / city Kiyovu.
About 5 Swiss Hotel
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at 5 Swiss Hotel.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from 5 Swiss Hotel exclusively for you.
With all facilities offered, 5 Swiss Hotel is the right place to stay.
All facilities in 5 Swiss Hotel
Others
Hotel Services
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Laundry service
- Tours
- Concierge
Food and Drinks
- Breakfast
- Bar
- Snack bar
Public Facilities
- Others
- Restaurant
- Safety deposit box
General
- Smoking area
- Terrace
Transportation
- Airport transfer
Things to Do
- Garden
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in 5 Swiss Hotel
Important Note
- Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
- Pet fee: USD 20 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: USD 20.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a smoke detector
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at 5 Swiss Hotel | 14 |
Another facilities in 5 Swiss Hotel | Luggage storage, Multilingual staff, 24-hour Receptionist, Laundry service, Tours |
Frequently asked question in 5 Swiss Hotel
What are available facilities at 5 Swiss Hotel?
There are top facilites at 5 Swiss Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at 5 Swiss Hotel?
The standard check-in time at 5 Swiss Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does 5 Swiss Hotel provide breakfast?
Yes, 5 Swiss Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in 5 Swiss Hotel
Other sources (92)
9,0
Exceptional
From 92 reviews
Cleanliness
9,4
Room Comfort
8,6
Service and Facilites
9,4
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Traveler Reviews 5 Swiss Hotel
Number of reviews per page
20
40
Top reviews
Sarah
Business and Leisure
10,0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
The staff went out of their way to be helpful and my room was quiet and comfortable with beautiful plants outside the door. I enjoyed the breakfast with so many choices and the dinners were also delicious. I plan to stay at 5 Swiss again next year when I return to Rwanda.
Cynthia
Leisure
10,0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
How lucky to have chosen 5 Swiss for my stay in Kigali! This is a true gem tucked away on picturesque, quiet streets close to sites, moto taxis, and groceries/shopping. It was always a pleasure to return “home” to the warmth of 5 Swiss staff, a lovely garden, and my comfortable room. I hope to return one day!
Pierre
Business
10,0
/10
Reviewed 54 week(s) ago
Hotels.com verified review
The staff are so helpful and friendly. Enjoyed the food. Lovely clean room and comfortable bed. More like home than a hotel.
Sharon
Leisure
10,0
/10
Reviewed 85 week(s) ago
Expedia Group verified review
I felt at home during my first few minutes at the 5 Swiss Hotel. The staff treated me like family and I will never forget all of the wonderful people I met. Nadine, you will always be in my heart, as well as Sylvere, Mya, William. I could just keep going.
Good food in the restaurant for dinners, wonderful breakfasts, and lovely grounds. A short walk to the free zone, which is great for shopping, grabbing some local food, or just walking around. Any day trips that you might want to take can be set up with the staff. Even the drivers they send you out with are helpful and kind.
I highly recommend this hotel for your stay in Kigali. You will not be disappointed. I think fondly of my stay often.
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Sarah
Business and Leisure
10,0
/10
Reviewed 102 week(s) ago
Expedia Group verified review
All the staff were extremely friendly and helpful. My room was spacious, comfortable and quiet. The grounds are small but are filled with beautiful flowers, fruit trees and herbs. I enjoyed the atmosphere of the restaurant, with soft jazz playing and delicious food. I love the vine covered exercise area tucked in above the parking lot. There is plenty of room for drivers to pull in, turn around and exit. This was my first time staying at 5 Swiss and I plan to return on my next teaching trip to Rwanda.
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Subhash
Business
10,0
/10
Reviewed 144 week(s) ago
Expedia Group verified review
Very helpful and friendly staff!!!! Great location and very calm premise. Highly recommended specially for business trips. The staff at the reception and bar are very supportive.
Renu
Business
8,0
/10
Reviewed 155 week(s) ago
Expedia Group verified review
This property is very well located. The staff is very nice n helpful.
There could be more meal options for vegetarians
Suresh
10,0
/10
Reviewed 158 week(s) ago
Hotels.com verified review
My friend recommended it and the best price was on Hotels.com.
It’s clean, modern and comfortable with friendly staff. Not stuffy at all.
Well situated in Kigali and a good base for exploring further afield.
A nice lounge and garden to drink a coffee while chatting to your friends.
The bar and restaurant are reasonably priced and food is good. Breakfast is plentiful.
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Katherine
Business
10,0
/10
Reviewed 158 week(s) ago
Expedia Group verified review
A gem - stay here!
Adilise
Business and Leisure
10,0
/10
Reviewed 192 week(s) ago
Expedia Group verified review
Very clean property as for staff members, they make you feel like you have your own personal butler of every requests you might need.
Verified traveler
10,0
/10
Reviewed 284 week(s) ago
Hotels.com verified review
The hotel is a quaint and cosy place with exceptional service. I absolutely loved the compound with its green spaces, there are many secluded areas one could just hang out, listen to music and read a book. Although it is small, I found it to be private and very comfortable.
I absolutely loved my room, it was super clean and quiet. I got a hill view room, but unfortunately they were out of the ones with a balcony. I recomend the rooms with a balcony and will definitely get one of those on my next visit.
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Verified traveler
Business
10,0
/10
Reviewed 299 week(s) ago
Expedia Group verified review
Friendly, helpful staff, clean room and great location
Verified traveler
10,0
/10
Reviewed 319 week(s) ago
Expedia Group verified review
Very clean. Good service. Safe compound. Good location.
Visitor
Business
8,0
/10
Reviewed 333 week(s) ago
Expedia Group verified review
It was a nice stay. The room was clean and inviting. Checkout should be at least 12PM.
Mikhail
10,0
/10
Reviewed 343 week(s) ago
Hotels.com verified review
Amazing place and very welcoming. This is my second time here. First time was in 2015. I absolutely love this place. People here are incredibly wonderful and treat you lovely. Area is very safe and in walking distance to many places you want to see in Kigali. I live every single person who work here, and great respect to the owner, William.
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Verified traveler
10,0
/10
Reviewed 347 week(s) ago
Expedia Group verified review
Helpful pleasant staff. Nice room with kettle and small fridge
Verified traveler
6,0
/10
Reviewed 349 week(s) ago
Expedia Group verified review
Comfortable room close to the downtown. Good food at the restaurant. Overall a little expensive for what you get
Zoe
6,0
/10
Reviewed 351 week(s) ago
Hotels.com verified review
Delightful staff and delicious breakfast but this hotel was expensive for what it was. No pool, room was small without a view. Have stayed in 2 other hotels in area which were better value but hotel was full when we stayed and the area of Kigali is beautiful.
Verified traveler
8,0
/10
Reviewed 351 week(s) ago
Expedia Group verified review
The staff at the hotel are it's best feature. Always friendly, helpful and willing to go the extra mile to make sure you have an excellent stay.
James
10,0
/10
Reviewed 358 week(s) ago
Hotels.com verified review
Only there for one night after a business trip but glad I chose this hotel. Simple but clean room with everything I needed. Enjoyed a nice meal and a beer in the evening. Receptionist was really helpful and cheerful including sorting out a good driver for me and looking after my bags before going to the airport
Number of reviews per page
20
40
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