Apartamentos El Tiempo

Great breakfast buffet offered in the restaurant downstairs. Besutiful selection and great coffee ! Room was very clean. AC was a minisplit and served the room well

Our shower was broken our entire stay (4 nights). We spoke with the front desk and Expedia for assistance. We were told they could not fix it and our only option was to check out early. I asked if they would be providing us with alternative accomodation or a refund. Just a response of we understand your frustration. No support. No help. Asked to talk to a manager to resolve. Offered a small credit, which would not even cover the cost of one nights stay we paid. My mother is almost 70 and has vertigo. Trying to shower with the broken shower set it off. Had a very negative impact on our trip. Still no resolution or contact. The hotel and expedia effectively breached contract and did not provide accomodation with a working shower, which we paid for. Made worse our room was left insecure when a cleaning person left a master key in our door. We came back from a morning iur to find a key that would open our door, in our door. We had both of our keys so knew it was not ours. Went to the front desk to turn in they key who confirmed it was a master key for a cleaner. Their response to this mishap was, "well, was your room cleaned?" No apologies, no nothing just a shrug that a person could have gone into our room and stolen all of our things. Luckily nothing was taken. The location was great, but I cannot recommrnd this place. Not being able to comfortably bathe or know if your items are secure due to no fault of your own was horrible.

We thoroughly enjoyed the breakfast, and the check-in staff was very helpful.

This was basically a hostel at premium price due to the great location. Staff was great though, and breakfast at the restaurant was delicious. But the room was poor, outdated, and with bad lighting.

This was one of the most exceptional stays I’ve had in my entire life. We got a small apartment with two bedrooms, four beds total. There was a fridge and microwave and sink and one bathroom. The AC worked and it was extremely quiet, even with the window open, despite being on a busy pedestrian street. The woman who checked us in was incredibly nice, spoke English, and helped us into our room early. Checkout was lovely too and the free breakfast buffet was very memorable. We’re used to free breakfasts in the US, and this was so much better than that. A buffet of local meats, cheeses, fruits, veggies and eggs. There was a selection of toasts that were just outstanding. The little room where you eat was a real restaurant, with antique clocks hanging everywhere. Our server was so nice and, as almost all coffee in Madrid is, the coffee was just absolutely perfect. The street that the apartments are on is lively, narrow and quaint, exactly the kind of thing I wanted to see when visiting Spain. I can’t recommend this place enough. If you’re coming to experience something authentic, this is it. I can only imagine the less gleaming reviews are from folks who wanted something cookie cutter. If you have a larger group or family, and want to be in the heart of a thriving part of Madrid, absolutely stay here!

Central location walking, lots of restaurants and shops nearby.

clean room! good breakfast! wifi didn’t really work and the AC was a little wack, but definitely had all the necessities :)

We had two rooms and one of them never had hot water, despite asking every day for it to be fixed. They also didn’t offer us any money back on that room.

room fine

Great location in central Madrid and many restaurants nearby. The beds are comfortable. However their booking policy is very deceiving. I booked the hotel through Expedia but the front desk lady insisted that I pay them directly and have to choose to pay in US doollar with their exchange rate. So we ended up paying $40 more than what was quoted by Expedia. Ironically on the receipt it was stated that we were given the choice to pay Euro or US dollar. There is no living room in this apartment, just two bedrooms and a kitchenette. There is no coffee or tea provided, no coffee pot either. If you want to cook, you will need to buy cooking oil and salt as none of the basic spices are provided. It looks like there is a washer but again no soap is provided. There is no paper towels or tissue paper provided either. The hot water tank is very small and water temperature is very hard to adjust. After two people take a shower, the third person has to wait for hours before the water gets warm again. The towels of this place are paper thin, the cheapest kind I have never seen before at a hotel. It took a long time to warm up the room and it never got up to the cozy temperature we wanted. There is no closet in the second bedroom and no place to hang your clothes. If you want to keep the luggage at this place for a few hours after you check out, your luggage will be put in an open air area with no cover above. Overall this is not a comfortable place for travelers.

The location was great. We had an issue where we walked by check in as no-one was there and it looked more like an office than a check in desk. The online pictures of the hotel in Expedia were far more attractive than reality, which had a bit of an industrial vibe in the hallways. The breakfast was decent and in the restaurant next door (upstairs). The location is in an alley with restaurants, charming and in the center of all the main attractions, 20 minutes walk from most. There was a kitchen that we didn't use but good for longer stays. Staying will depend on you priorities, if you want a nicer environment this is not the place, but if you want to be central, need the capability to cook or if the price is right, this will work fine.

Big apartment that was clean, had a safe, and kitchen including stove and fridge. Kitchen fan was able to drown out street noise. Check in process was easy. Good breakfast as well.

Great location

Todo muy limpio, no es muy céntrico pero tiene en frente la parada del metro lo cual lo hace accesible, tiene un supermercado a lado con precios accesibles, excelente comunicación con la persona encargada, nos encantó hospedarnos aquí.

The location was excellent, above a bustling lane of restaurants right in the centre of Madrid and very close to everything, just around the corner from the Puerta del Sol. The associated restaurant downstairs (which provided breakfast) was great. The apartment itself was comfortable enough, though a little tired and probably due for an update. It lacked a few basic things like reading lamps, plugs for sinks, coffee maker or cafetière, and perhaps a few laundry pods could have been supplied.

Hotel staff was extremely friendly! Room was just perfect for what I needed.

Ok

Overall was adequate, but very mediocre especially for the price (which seemed very high). Check-in process was ok - even though in another building. Staff was friendly. The room was disappointing for sure - it was quite worn looking and there were gashes/gouges and/or water damage/cracking in many of the walls. Unloike other places we stayed in Spain, the unit wasnt stocked with anything (not even water or coffee), the wi-fi was extremely slow for the first few hours and then stopped working all together for the rest of the 2 night stay. There was some construction/remodeling going on in the building, so you had to walk through what felt like a construction site. The two main positives for this unit is had a very good central location and the complimentary breakfast (at restaurant next door) was very nice.

The place was in remodeling and all The dust and noise wasn’t good

i liked the area but early in the morning they worked loud and we coudnt sleep