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Hotel Agumar Atocha

Hotels
8,2
/10
Very Good
1.004 reviews

What Guests Say About Their Stay

William K

10,0
/ 10
We had an overnight flight from the US, so we arrived long before check-in, but they gave us a room right away. It was reasonably sized, exceptionally well maintained, and the bathroom had a full-size extra-deep tub. The staff was also very helpful.

M M

10,0
/ 10
Habitacion grande. Camas muy cómodas. El servicio es muy agradable y el metro está a 5 minutos.
See translation

Nelson

10,0
/ 10
Como siempre es un hotel donde te sientes a gusto, es mi segunda vez y espero que sean muchas más, el personal fue muy atento, la comida en el restaurante estaba deliciosa. Es un hotel que recomendaría siempre.
See translation
In the Area
See Map
Paseo Reina Cristina 7, Madrid, Community of Madrid, Spain, 28014

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
note: hotel was previously named Agumar Hotel Hotel Agumar Atocha is a hotel is located at Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Agumar Atocha

Paseo Reina Cristina 7, Madrid, Community of Madrid, Spain, 28014
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Exterior Hotel Agumar Atocha
Others 2 Hotel Agumar Atocha

Discover More About Hotel Agumar Atocha

General


Near El Retiro Park

Location


A stay at Hotel Agumar Atocha places you in the heart of Madrid, within a 15-minute walk of El Retiro Park and Museo Nacional Centro de Arte Reina Sofía. This hotel is 0.9 mi (1.4 km) from National Prado Museum and 1.4 mi (2.3 km) from Puerta del Sol.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Atocha Station Memorial - 0.5 km / 0.3 mi
El Retiro Park - 0.6 km / 0.4 mi
Royal Botanical Garden - 0.8 km / 0.5 mi
Paseo del Prado - 0.8 km / 0.5 mi
Museo Nacional Centro de Arte Reina Sofía - 1 km / 0.6 mi
Glass Palace - 1.2 km / 0.7 mi
National Prado Museum - 1.4 km / 0.9 mi
Fountain of Neptune - 1.7 km / 1 mi
Thyssen-Bornemisza National Museum - 1.7 km / 1.1 mi
Puerta de Alcalá - 2 km / 1.2 mi
Plaza de Santa Ana - 2 km / 1.2 mi
Círculo de Bellas Artes - 2.2 km / 1.4 mi
Plaza de Cibeles - 2.2 km / 1.4 mi
Calle de Alcalá - 2.2 km / 1.4 mi
Gran Via - 2.2 km / 1.4 mi

The preferred airport for Hotel Agumar Atocha is Adolfo Suarez Madrid-Barajas Airport (MAD) - 15.2 km / 9.4 mi

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel has 484 square feet (45 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Dining


Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 245 guestrooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Agumar Atocha

Functional Hall Hotel Agumar Atocha
Functional Hall
Common Space Hotel Agumar Atocha
Common Space
Exterior Hotel Agumar Atocha
Exterior
Others Hotel Agumar Atocha
Others
Restaurant Hotel Agumar Atocha
Restaurant

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

General

  • Banquet
  • Reception hall
  • Parking

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms

Food and Drinks

  • Breakfast
  • Snack bar

Transportation

  • Garage

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Agumar Atocha

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

Pets

Pets Not Allowed

Additional Policy

Ecostars, Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, Essential workers only - NO
  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Covered self parking fee: EUR 20 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Agumar Atocha
245
Number of floors in Hotel Agumar Atocha
7
Another facilities in Hotel Agumar Atocha
Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Porter

Frequently asked question in Hotel Agumar Atocha

What are available facilities at Hotel Agumar Atocha?
There are top facilites at Hotel Agumar Atocha such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Agumar Atocha?
The standard check-in time at Hotel Agumar Atocha is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Agumar Atocha provide breakfast?
Yes, Hotel Agumar Atocha provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Agumar Atocha?
Hotel Agumar Atocha is a 4.0-star hotel.
How many floors does Hotel Agumar Atocha have?
Hotel Agumar Atocha has 7 floors.
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More Reviews from Other Guests in Hotel Agumar Atocha

Overall Ratings & Reviews Hotel Agumar Atocha

Traveloka (1)
Other sources (1.003)
8,2
Very Good
From 1.003 reviews
Cleanliness

8,6

Room Comfort

8,0

Service and Facilites

8,4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Agumar Atocha

Number of reviews per page
20
40
Top reviews
Svitlana
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was perfect
Pat
icon-
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very comfortable room and helpful staff. Location met my needs.
Maria Teresa
icon-with Children
with Children
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Location and clean room
Lou
icon-
6,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Check in was very slow. My room develop a severe leak in the bathroom ceiling but they were very helpful and quick to move me into a different (slightly upgraded) room which I appreciated. The bed was large and comfortable. It was well placed for Madrid Train station which was why I booked it. A short less than 10 minutes walk. I ate in the restaurant too which was pretty mediocre. Breakfast was fine, usual hotel buffet options. But the breakfast room is very noisy! If you want a calm start to your day go for breakfast elsewhere.
Read More
Aniruddha
icon-with Children
with Children
4,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

For the price paid, ~200 euro a night the service and quality was dismal. This is the first hotel I visited ever that had no coffee machine in the room - they wanted extra charge for that. They didnt offer even a minute of early checkin even after telling them we just flew internationally. Then the room was the most basic, claimed to give me city views but all it had was windows opening to inside of the building which was gloomy. The room itself was cramped and this looked more like a hostel than a proper hotel. To be avoided.
Read More
mehmet ali
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Yes
William K
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We had an overnight flight from the US, so we arrived long before check-in, but they gave us a room right away. It was reasonably sized, exceptionally well maintained, and the bathroom had a full-size extra-deep tub. The staff was also very helpful.
Nicholas George
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice room, good bed and bathroom
Jerilyn
icon-
6,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The hotel staff is nice. Though well-located for walking to some of Madrid’s famous touristic draws, as well as the train and metro stations, current construction made the trek a little unpleasant. It worked for me as a two-night stopover but I probably wouldn’t book again
Meg
icon-
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff excellent and helpful. Hotel is in a great location
Paola
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

All
Nidia
8,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff was great and very helpful great beds and pillows.
Patricia
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Improved? When I leave dirty dishes out and they are not taken seaway for the 5 days I am there??? And I have to go to the front desk NOT once but twice to ask for new glasses and coffee cups? We were drinking out of 3 oz paper cups for the duration of the trip? VERY disappointed with room service AND front desks lack of concern
Read More
Fiona
icon-Business
Business
6,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

All was fine, but not exceptional. Perfect for a regular business stay. Breakfast could be improved by including some healthy options (nuts etc)
Lee
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Shocking - do not stay at this hotel. I stayed Friday 12th, through Monday 15th. On Sunday, while we were out, someone accessed our room with a key and stole a credit card [which they tried to use less than a mile from the hotel]. When I informed the staff, all I was told was, wait for the manager in the morning. When I went to find the manager next morning he was not there but left a message to report to the police. No other help offered. This theft was clearly managed by someone accessing the room with a key, not a break in. The managers response of 'report it to the police' [and no other advice or assistance] was terrible customer service. We were robbed on their premises and no one cared or helped at all. I wonder if this is how they would like to be treat if this happened to them when staying in a hotel in a foreign country. Shocking - do not stay at this hotel.
Read More
L
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Shocking - do not stay at this hotel. I stayed Friday 12th, through Monday 15th. On Sunday, while we were out, someone accessed our room with a key and stole a credit card [which they tried to use less than a mile from the hotel]. When I informed the staff, all I was told was, wait for the manager in the morning. When I went to find the manager next morning he was not there but left a message to report to the police. No other help offered. This theft was clearly managed by someone accessing the room with a key, not a break in. The managers response of 'report it to the police' [and no other advice or assistance] was terrible customer service. We were robbed on their premises and no one cared or helped at all. I wonder if this is how they would like to be treat if this happened to them when staying in a hotel in a foreign country. Shocking - do not stay at this hotel.
Read More
M M
10,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Habitacion grande. Camas muy cómodas. El servicio es muy agradable y el metro está a 5 minutos.
Nelson
icon-
10,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Como siempre es un hotel donde te sientes a gusto, es mi segunda vez y espero que sean muchas más, el personal fue muy atento, la comida en el restaurante estaba deliciosa. Es un hotel que recomendaría siempre.
Dieu Minh
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room bathroom had sewage odor, we tried to rinse the bidet next to the toilet with hot water and close it, then the odor is gone, but came back after next day !!!! From our room, we can hear people talking in the next room, it was so noisy.
Osmel
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Super great !! Nice time and professional staff . I do recommend the hotel , thanks
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Agumar Atocha

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Hotel Agumar Atocha

Traveloka (1)
Other sources (1.003)
8,2
Very Good
From 1.003 reviews
Cleanliness

8,6

Room Comfort

8,0

Service and Facilites

8,4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Agumar Atocha

Number of reviews per page
20
40
Top reviews
Svitlana
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was perfect
Pat
icon-
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very comfortable room and helpful staff. Location met my needs.
Maria Teresa
icon-with Children
with Children
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Location and clean room
Lou
icon-
6,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Check in was very slow. My room develop a severe leak in the bathroom ceiling but they were very helpful and quick to move me into a different (slightly upgraded) room which I appreciated. The bed was large and comfortable. It was well placed for Madrid Train station which was why I booked it. A short less than 10 minutes walk. I ate in the restaurant too which was pretty mediocre. Breakfast was fine, usual hotel buffet options. But the breakfast room is very noisy! If you want a calm start to your day go for breakfast elsewhere.
Read More
Aniruddha
icon-with Children
with Children
4,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

For the price paid, ~200 euro a night the service and quality was dismal. This is the first hotel I visited ever that had no coffee machine in the room - they wanted extra charge for that. They didnt offer even a minute of early checkin even after telling them we just flew internationally. Then the room was the most basic, claimed to give me city views but all it had was windows opening to inside of the building which was gloomy. The room itself was cramped and this looked more like a hostel than a proper hotel. To be avoided.
Read More
mehmet ali
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Yes
William K
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We had an overnight flight from the US, so we arrived long before check-in, but they gave us a room right away. It was reasonably sized, exceptionally well maintained, and the bathroom had a full-size extra-deep tub. The staff was also very helpful.
Nicholas George
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice room, good bed and bathroom
Jerilyn
icon-
6,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The hotel staff is nice. Though well-located for walking to some of Madrid’s famous touristic draws, as well as the train and metro stations, current construction made the trek a little unpleasant. It worked for me as a two-night stopover but I probably wouldn’t book again
Meg
icon-
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff excellent and helpful. Hotel is in a great location
Paola
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

All
Nidia
8,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff was great and very helpful great beds and pillows.
Patricia
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Improved? When I leave dirty dishes out and they are not taken seaway for the 5 days I am there??? And I have to go to the front desk NOT once but twice to ask for new glasses and coffee cups? We were drinking out of 3 oz paper cups for the duration of the trip? VERY disappointed with room service AND front desks lack of concern
Read More
Fiona
icon-Business
Business
6,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

All was fine, but not exceptional. Perfect for a regular business stay. Breakfast could be improved by including some healthy options (nuts etc)
Lee
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Shocking - do not stay at this hotel. I stayed Friday 12th, through Monday 15th. On Sunday, while we were out, someone accessed our room with a key and stole a credit card [which they tried to use less than a mile from the hotel]. When I informed the staff, all I was told was, wait for the manager in the morning. When I went to find the manager next morning he was not there but left a message to report to the police. No other help offered. This theft was clearly managed by someone accessing the room with a key, not a break in. The managers response of 'report it to the police' [and no other advice or assistance] was terrible customer service. We were robbed on their premises and no one cared or helped at all. I wonder if this is how they would like to be treat if this happened to them when staying in a hotel in a foreign country. Shocking - do not stay at this hotel.
Read More
L
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Shocking - do not stay at this hotel. I stayed Friday 12th, through Monday 15th. On Sunday, while we were out, someone accessed our room with a key and stole a credit card [which they tried to use less than a mile from the hotel]. When I informed the staff, all I was told was, wait for the manager in the morning. When I went to find the manager next morning he was not there but left a message to report to the police. No other help offered. This theft was clearly managed by someone accessing the room with a key, not a break in. The managers response of 'report it to the police' [and no other advice or assistance] was terrible customer service. We were robbed on their premises and no one cared or helped at all. I wonder if this is how they would like to be treat if this happened to them when staying in a hotel in a foreign country. Shocking - do not stay at this hotel.
Read More
M M
10,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Habitacion grande. Camas muy cómodas. El servicio es muy agradable y el metro está a 5 minutos.
Nelson
icon-
10,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Como siempre es un hotel donde te sientes a gusto, es mi segunda vez y espero que sean muchas más, el personal fue muy atento, la comida en el restaurante estaba deliciosa. Es un hotel que recomendaría siempre.
Dieu Minh
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room bathroom had sewage odor, we tried to rinse the bidet next to the toilet with hot water and close it, then the odor is gone, but came back after next day !!!! From our room, we can hear people talking in the next room, it was so noisy.
Osmel
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Super great !! Nice time and professional staff . I do recommend the hotel , thanks
Number of reviews per page
20
40