Hotel Basecamp

Hotels
9,4
/10
Exceptional
272 reviews

What Guests Say About Their Stay

Kelly

10,0
/ 10
Room spotless... best view to The Matterhorn. Excellent breakfaat... Friendly Staff...

Danielle

10,0
/ 10
I had an excellent stay at Hotel Base Camp in Zermatt. The hotel is a short uphill walk from downtown and conveniently located between the ski funicular and the town center. Check-in was easy, and the staff were friendly, helpful, and welcoming. They host a small après gathering around 4 p.m. with cake and light refreshments, which was a lovely and worthwhile touch. The rooms are thoughtfully laid out with functional spaces for hanging coats and storing boots after a day outdoors, plus additional well-organized storage. The décor is exactly my style—outdoor recreation meets Alpine meets modern—with a cozy, comfortable feel. I slept very well. While the rooms are fairly close together, almost B&B-style, noise was minimal even with other guests on the same floor. Breakfast was superb. The baked goods, especially the croissants, were some of the best I’ve ever had, along with an excellent selection of meats and cheeses. I stuck with the European breakfast, though the staff happily prepared omelets and pancakes for others. The common areas are warm and inviting, with a communal table, a multilingual bookshelf, and a fireplace that’s perfect for relaxing after skiing. Overall, Hotel Base Camp combines the charm of a bed-and-breakfast with the functionality of a hotel designed for people who love the outdoors.

Markus

10,0
/ 10
Great hotel in convenient location with nice breakfast and small, comfortable afternoon bar. Fantastic, very helpful staff. Super view from our room (balcony view, top floor).
In the Area
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Riedstrasse 80, Zermatt, Visp District, Canton du Valais, Switzerland, 3920

Main Facilities

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Restaurant
WiFi
Near Zermatt-Matterhorn Ski Paradise
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What's around Hotel Basecamp

Riedstrasse 80, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
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Lobby 2 Hotel Basecamp

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General


Near Zermatt-Matterhorn Ski Paradise

Location


When you stay at Hotel Basecamp in Zermatt, you'll be in the mountains, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Zermatt - Furi - 0.2 km / 0.1 mi
Furi Ski Area - 0.2 km / 0.1 mi
Furi - Riffelberg - 0.2 km / 0.1 mi
Kirchbrücke - 0.2 km / 0.1 mi
Mountaineers Cemetery - 0.4 km / 0.2 mi
St. Mauritius Church - 0.4 km / 0.3 mi
Matterhorn Museum - 0.4 km / 0.3 mi
Zermatt–Sunnegga Funicular - 0.7 km / 0.4 mi
Zermatt Visitor Center - 0.9 km / 0.6 mi
Zermatt-Furi Gondola - 0.9 km / 0.6 mi
Tour Monte Rosa - 1 km / 0.6 mi
Forest Fun Park - 1.2 km / 0.8 mi
Sunnegga Ski Resort - 2.1 km / 1.3 mi
Sunnegga Paradise - Blauherd Cable Car - 2.4 km / 1.5 mi

The nearest major airport is Sion (SIR) - 80.7 km / 50.1 mi

Facilities


Enjoy recreation amenities such as a sauna or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, ski storage, and a fireplace in the lobby.

Business Facilities


Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities.

Dining


Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Rooms


Stay in one of 27 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Hotel Basecamp

Bar, Cafe and Lounge Hotel Basecamp
Bar, Cafe and Lounge
Entertainment Facility Hotel Basecamp
Entertainment Facility
Common Space Hotel Basecamp
Common Space
Lobby Hotel Basecamp
Lobby
Exterior Hotel Basecamp
Exterior

Things to Do

  • Picnic area
  • Garden
  • Library
  • Sauna

Food and Drinks

  • Buffet breakfast
  • Breakfast
  • Snack bar

Public Facilities

  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Luggage storage

Connectivity

  • Free WiFi

General

  • Fireplace in lobby

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in Hotel Basecamp

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 22:00
Check-out:
Before 10:30

Pets

Pets Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Professional property host/manager, No rollaway/extra beds available, Cashless transactions are available, No elevators
  • Pet fee: CHF 10 per pet, per day
  • Early check-in fee: CHF 35 (subject to availability)
  • Late check-out fee: CHF 35 (subject to availability)
  • Crib (infant bed) fee: CHF 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, WiFi
Check-In / Check-Out Time
From 14:00 - 22:00 - to 10:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Basecamp
27
Another facilities in Hotel Basecamp
Picnic area, Garden, Library, Sauna, Buffet breakfast

Frequently asked question in Hotel Basecamp

What are available facilities at Hotel Basecamp?
There are top facilites at Hotel Basecamp such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Basecamp?
The standard check-in time at Hotel Basecamp is starting from 14:00 - 22:00 while the latest check-out time is at Before 10:30
Does Hotel Basecamp provide breakfast?
Yes, Hotel Basecamp provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Basecamp?
Hotel Basecamp is a 3.0-star hotel.
How many rooms are available at Hotel Basecamp?
Hotel Basecamp has 27 rooms in total.
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More Reviews from Other Guests in Hotel Basecamp

9,4
Exceptional
From 272 reviews
Cleanliness

9,6

Room Comfort

9,2

Service and Facilites

9,6

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Basecamp

Number of reviews per page
20
40
Top reviews
Kelly
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room spotless... best view to The Matterhorn. Excellent breakfaat... Friendly Staff...
Danielle
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I had an excellent stay at Hotel Base Camp in Zermatt. The hotel is a short uphill walk from downtown and conveniently located between the ski funicular and the town center. Check-in was easy, and the staff were friendly, helpful, and welcoming. They host a small après gathering around 4 p.m. with cake and light refreshments, which was a lovely and worthwhile touch. The rooms are thoughtfully laid out with functional spaces for hanging coats and storing boots after a day outdoors, plus additional well-organized storage. The décor is exactly my style—outdoor recreation meets Alpine meets modern—with a cozy, comfortable feel. I slept very well. While the rooms are fairly close together, almost B&B-style, noise was minimal even with other guests on the same floor. Breakfast was superb. The baked goods, especially the croissants, were some of the best I’ve ever had, along with an excellent selection of meats and cheeses. I stuck with the European breakfast, though the staff happily prepared omelets and pancakes for others. The common areas are warm and inviting, with a communal table, a multilingual bookshelf, and a fireplace that’s perfect for relaxing after skiing. Overall, Hotel Base Camp combines the charm of a bed-and-breakfast with the functionality of a hotel designed for people who love the outdoors.
Read More
Markus
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great hotel in convenient location with nice breakfast and small, comfortable afternoon bar. Fantastic, very helpful staff. Super view from our room (balcony view, top floor).
David
icon-Family
Family
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

From start to finish the experience at Basecamp was amazing. Prior to arrival the staff were great at recommending and booking restaurants and snowboard hire. During the stay they were also fantastic, the brekky was great and the mountain view rooms were really well sized to settle in for 5 days. Location was a short walk everywhere and we thoroughly recommend
Read More
Scott
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice lodge, good food, good service, good location. Would stay there again.
VON
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Beautiful view of the Matterhorn from our balcony. We loved the vibe of our hotel room
Daniel
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

A wonderful room with a great view of the Matterhorn! Away from the busy part of town but still very accessible. Only downsides was the temperature of the room (we weren’t able to adjust at least to the best of our knowledge) and through the night some water noise was heard which kept waking us up.
Yen
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

A lovely hotel!
Natalia
icon-Leisure
Leisure
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I 100% recommend this hotel. Starting by the room, it was modern (nice tv, iphone and usb plugs, new shower) looking new, with a cozy alpine decor, comfy bed and it was pristine clean! The staff was incredible to me, so kind, sweet and helpful. They helped me with everything I needed (information, help with ski rental, called a taxi, remembered how I like my coffee), I am so thankful for everything and so glad I chose this place for my stay. Breakfast had fresh options. Also, I enjoyed the location, literally 7 min walk to the center of centre, 10 min walk from central station and sunnegga station, but still it was in a quiet place, felt very safe and peaceful. Amazing place for a much better price than some of the resorts around. I f/when I go back to Zermatt I’ll be choosing Basecamp again. Thank you everyone!
Read More
Barbara
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Cozy hotel close to restaurants and Glacier Express. The rooms are large, the breakfast buffet included has a variety for everyone and all the staff throughout the hotel were knowledgeable and friendly. Would recommend and return.
Fredrik
10,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Amazing, hospitable staff, lovely spacious room with an excellent view. Thank you for all of your help and kindness, we had a brilliant stay.
Sebastian
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great service, really nice rooms
Kristen
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Hotel Basecamp was a wonderful place to stay. We arrived after closing and the staff had arranged for us to have an easy self-check in. Unfortunately, I was not feeling well during our one-night stay and the staff was happy to allow us a late check out, knowing I needed a bit more rest. This meant I was able to face the next day of travel with some renewed energy. (THANK YOU SO MUCH!) We had a lovely view of the Matterhorn from our hotel balcony. I was able to sit and sip hot tea there and get my only sightseeing done right there. We must return to Zermatt at some point so we can do the things we meant to do. When we do, Hotel Basecamp will be our choice for lodging. The breakfast was delicious, so my husband tells me.
Read More
Gang
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Friendly staff, incredible view from balcony
Kristin
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

One on the best boutique hotels I've booked! Beautiful view of the Matterhorn and close to everything in Zermatt. Rooms are individually decorated and each have their own story. Truly unique experience and I would stay here again!
Randal
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

This hotel surprised me. On a trip that took me to three different countries and six different hotels, my expectations for Hotel Basecamp when booking it weren't that high. But it exceeded expectations. It ended up being the nicest room on the trip. It was a very spacious room that had great lighting features and a really beautiful functional design (e.g., ledges on each side of the bed for your stuff along with USB A and C ports as well). There was excellent storage, a very nice bathroom with a great shower that actually closed properly, a steady hot water supply, and a nice big TV. The negatives? No fridge, no 24/7 front desk (I think the main property door was locked and front desk unmanned after 8 PM), and they use a physical key vs. card for the room doors. But the biggest negative was that the check-in was lengthy and cumbersome as I had to fill out multiple data screens (divulging more personal information than I thought was necessary) on an iPad. I didn't have to do that for the Italian hotels or the hotel in Lucerne, yet they said it was a Swiss requirement.
Read More
kelly
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

View of the Matterhorn from our room, comfy bed, clean and quiet.
Bharat
icon-Leisure
Leisure
10,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Beautiful room & view! Excellent service!
Sandra
icon-Leisure
Leisure
10,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Our room at Hotel Basecamp was wonderful. Very spacious and comfortable. The view of the Matterhorn was incredible. Thank you Hotel Basecamp for an amazing visit to Zermatt.
Steve
icon-with Partner
with Partner
10,0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The room was spacious and clean. Our deck was excellent…very large.
Number of reviews per page
20
40

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Exterior 4 Hotel Basecamp

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9,4
Exceptional
From 272 reviews
Cleanliness

9,6

Room Comfort

9,2

Service and Facilites

9,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Basecamp

Number of reviews per page
20
40
Top reviews
Kelly
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room spotless... best view to The Matterhorn. Excellent breakfaat... Friendly Staff...
Danielle
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I had an excellent stay at Hotel Base Camp in Zermatt. The hotel is a short uphill walk from downtown and conveniently located between the ski funicular and the town center. Check-in was easy, and the staff were friendly, helpful, and welcoming. They host a small après gathering around 4 p.m. with cake and light refreshments, which was a lovely and worthwhile touch. The rooms are thoughtfully laid out with functional spaces for hanging coats and storing boots after a day outdoors, plus additional well-organized storage. The décor is exactly my style—outdoor recreation meets Alpine meets modern—with a cozy, comfortable feel. I slept very well. While the rooms are fairly close together, almost B&B-style, noise was minimal even with other guests on the same floor. Breakfast was superb. The baked goods, especially the croissants, were some of the best I’ve ever had, along with an excellent selection of meats and cheeses. I stuck with the European breakfast, though the staff happily prepared omelets and pancakes for others. The common areas are warm and inviting, with a communal table, a multilingual bookshelf, and a fireplace that’s perfect for relaxing after skiing. Overall, Hotel Base Camp combines the charm of a bed-and-breakfast with the functionality of a hotel designed for people who love the outdoors.
Read More
Markus
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great hotel in convenient location with nice breakfast and small, comfortable afternoon bar. Fantastic, very helpful staff. Super view from our room (balcony view, top floor).
David
icon-Family
Family
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

From start to finish the experience at Basecamp was amazing. Prior to arrival the staff were great at recommending and booking restaurants and snowboard hire. During the stay they were also fantastic, the brekky was great and the mountain view rooms were really well sized to settle in for 5 days. Location was a short walk everywhere and we thoroughly recommend
Read More
Scott
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice lodge, good food, good service, good location. Would stay there again.
VON
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Beautiful view of the Matterhorn from our balcony. We loved the vibe of our hotel room
Daniel
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

A wonderful room with a great view of the Matterhorn! Away from the busy part of town but still very accessible. Only downsides was the temperature of the room (we weren’t able to adjust at least to the best of our knowledge) and through the night some water noise was heard which kept waking us up.
Yen
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

A lovely hotel!
Natalia
icon-Leisure
Leisure
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I 100% recommend this hotel. Starting by the room, it was modern (nice tv, iphone and usb plugs, new shower) looking new, with a cozy alpine decor, comfy bed and it was pristine clean! The staff was incredible to me, so kind, sweet and helpful. They helped me with everything I needed (information, help with ski rental, called a taxi, remembered how I like my coffee), I am so thankful for everything and so glad I chose this place for my stay. Breakfast had fresh options. Also, I enjoyed the location, literally 7 min walk to the center of centre, 10 min walk from central station and sunnegga station, but still it was in a quiet place, felt very safe and peaceful. Amazing place for a much better price than some of the resorts around. I f/when I go back to Zermatt I’ll be choosing Basecamp again. Thank you everyone!
Read More
Barbara
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Cozy hotel close to restaurants and Glacier Express. The rooms are large, the breakfast buffet included has a variety for everyone and all the staff throughout the hotel were knowledgeable and friendly. Would recommend and return.
Fredrik
10,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Amazing, hospitable staff, lovely spacious room with an excellent view. Thank you for all of your help and kindness, we had a brilliant stay.
Sebastian
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great service, really nice rooms
Kristen
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Hotel Basecamp was a wonderful place to stay. We arrived after closing and the staff had arranged for us to have an easy self-check in. Unfortunately, I was not feeling well during our one-night stay and the staff was happy to allow us a late check out, knowing I needed a bit more rest. This meant I was able to face the next day of travel with some renewed energy. (THANK YOU SO MUCH!) We had a lovely view of the Matterhorn from our hotel balcony. I was able to sit and sip hot tea there and get my only sightseeing done right there. We must return to Zermatt at some point so we can do the things we meant to do. When we do, Hotel Basecamp will be our choice for lodging. The breakfast was delicious, so my husband tells me.
Read More
Gang
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Friendly staff, incredible view from balcony
Kristin
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

One on the best boutique hotels I've booked! Beautiful view of the Matterhorn and close to everything in Zermatt. Rooms are individually decorated and each have their own story. Truly unique experience and I would stay here again!
Randal
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

This hotel surprised me. On a trip that took me to three different countries and six different hotels, my expectations for Hotel Basecamp when booking it weren't that high. But it exceeded expectations. It ended up being the nicest room on the trip. It was a very spacious room that had great lighting features and a really beautiful functional design (e.g., ledges on each side of the bed for your stuff along with USB A and C ports as well). There was excellent storage, a very nice bathroom with a great shower that actually closed properly, a steady hot water supply, and a nice big TV. The negatives? No fridge, no 24/7 front desk (I think the main property door was locked and front desk unmanned after 8 PM), and they use a physical key vs. card for the room doors. But the biggest negative was that the check-in was lengthy and cumbersome as I had to fill out multiple data screens (divulging more personal information than I thought was necessary) on an iPad. I didn't have to do that for the Italian hotels or the hotel in Lucerne, yet they said it was a Swiss requirement.
Read More
kelly
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

View of the Matterhorn from our room, comfy bed, clean and quiet.
Bharat
icon-Leisure
Leisure
10,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Beautiful room & view! Excellent service!
Sandra
icon-Leisure
Leisure
10,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Our room at Hotel Basecamp was wonderful. Very spacious and comfortable. The view of the Matterhorn was incredible. Thank you Hotel Basecamp for an amazing visit to Zermatt.
Steve
icon-with Partner
with Partner
10,0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The room was spacious and clean. Our deck was excellent…very large.
Number of reviews per page
20
40