The service is excellent. The staff is cheerful, speaks fluent English, and gives easy-to-understand instructions. The room is very clean and comfortable, everything can be adjusted with the iPad available in the room or via the citizenM app. The view from above to see the city and the cars running below is great. What I like most is the bathroom, the water is strong and there is a tropical rain shower that pours water from above, extremely comfortable. I don't want to go out after taking a shower :) Especially, it's close and convenient to go anywhere because it's only a few hundred meters from the MRT station. You can take the MRT, walk, or call Uber if you go further. If you use Uber, remember to check the bill carefully after arriving, if there's anything, report it to the Uber operator immediately. Many drivers see that you are a tourist, so sometimes they think that if you add more money, you won't notice. In general, this citizenM North Gate hotel is great. You should experience it! :)

Walking distance to and fro Ximen and Taipei Main Station. several coffee shops and convenience stores surrounding it. Clean, high-tech and accommodating. Spacious too.
The room is spacious enough for two people. we enjoyed the high-tech feature. We maximized the use of an ipad to navigate the TV, music, lights & room temp. They clean our rooms everyday - we stayed here for 4 nights. Staff are accommodating. Quiet location but near convenience store & walking distance to Ximen station, Biemen & Taipei Main Station.
The citizenM is a very hip and trendy hotel. Great location, walking distance to great eating, shopping and the main train station. The breakfast was very nice and the bar was well stocked but very COLD!
The room is very clean, and I love the big windows. Not a big room, but decent enough. The staff is really helpful and nice. Great location.