Firstly, I book an economic double room and it's a room in the basement. I wouldn't have booked it if I had known it's in the basement. The info should be included in the room description. There is no cellphone signal in the room, which is very inconvenient. Secondly, The room is not sound-proof and very noisy. You can hear many noises close by: people walking, talking in the hall, other room's door closing/opening, water sink from other rooms. THIRD, I rent a motorbike at 13:47 22/12 and return it at 11:20 25/12 and they charge me 3.5 days of renting. Staffs say it would be 3 days if I rent from 14:00 22/12. They charge 0.5 days for 13 mins before 14:00. They should've told me beforehand when I first asked about renting.