How many rooms are available at The One Premium Hotel?

The One Premium Hotel has 22 rooms in total.

Does The One Premium Hotel provide early check-in?

Yes, early check-in is available at The One Premium Hotel, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about The One Premium Hotel?

The One Premium Hotel is well-known for its Location, Meal, Service and Facilites, as reviewed by verified Traveloka guests.

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The One Premium Hotel

Name: The One Premium Hotel
Address: 29 Thu Khoa Huan, Ho Chi Minh, District 1, Vietnam, 700000, 29 Thu Khoa Huan, 700000, Vietnam
Rating: 7.7

Hotels

7,7

/10

Pleasant

383 reviews

What Guests Say About Their Stay

Distance To City Center (25)

Staff Friendliness (18)

Surroundings (15)

Accessibility (12)

Anthony R.

10,0

/ 10

This is a lovely apartment in a well-equipped building, just a short walk from many of Ho Chi Minh City's main attractions. The room was clean and comfortable, and the staff were incredibly helpful throughout our stay. Excellent value for money

Rebecca D.

10,0

/ 10

If you are looking for a clean and airy room, this is the ideal place. The staff is very friendly and has made great efforts to assist us. We love the food at the hotel's restaurant; everything is fresh and reasonably priced.

Elizabeth R.

10,0

/ 10

The space is clean and feels really peaceful and private. The host has been amazing—so friendly, patient, and understanding. They have all the qualities of an excellent host! 👍 Thank you.

Anthony H.

10,0

/ 10

I consider this one of the top hotels in District 1, Ho Chi Minh City. It is truly worth what I paid for the excellent service quality I received. I am very satisfied with my trip to Vietnam, partly thanks to this hotel.

Callum T.

10,0

/ 10

Our family had a wonderful stay here. The hotel is centrally located in District 1, right in the heart of Ho Chi Minh City, which makes it easy to visit all the main attractions. From the moment we arrived, we were impressed by how clean the rooms were, and we absolutely loved it.

In the Area

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29 Thu Khoa Huan, Ho Chi Minh, District 1, Vietnam, 700000

Main Facilities

Restaurant

24-Hour Front Desk

Elevator

WiFi

Staying at The One Premium Hotel is a good choice when you are visiting Bến Nghé. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in The One Premium Hotel

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What's around The One Premium Hotel

29 Thu Khoa Huan, Ho Chi Minh, District 1, Vietnam, 700000

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Discover More About The One Premium Hotel

Location

Staying at The One Premium Hotel is a good choice when you are visiting Bến Nghé.

About The One Premium Hotel

Not only located within easy reach of various places of interests for your adventure, but staying at The One Premium Hotel will also give you a pleasant stay.

The One Premium Hotel is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, The One Premium Hotel is the perfect place to stay that provides decent facilities as well as great services.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The One Premium Hotel.

The One Premium Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at The One Premium Hotel will surely spoil you for numerous shopping centers nearby.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

The One Premium Hotel is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The One Premium Hotel provides a pleasant accommodation for your stay.

From business event to corporate gathering, The One Premium Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The One Premium Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at The One Premium Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, The One Premium Hotel is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The One Premium Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The One Premium Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

With all facilities offered, The One Premium Hotel is the right place to stay.

All facilities in The One Premium Hotel

Functional Hall

Lobby

Exterior

Bedroom

Others

Hotel Services

Welcoming drinks
Concierge
Doorman
Early Check-in
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Newspaper in lobby
Porter
Tours

In-room Facilities

Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Refrigerator
Shower
TV

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

Public Facilities

Elevator
24-hour room service
Restaurant
Breakfast restaurant
Room service
Safety deposit box
WiFi in public area

Shuttle Service

Airport transfer (surcharge)
Cruise shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Train station pickup
Airport transfer

Transportation

Area shuttle with surcharge
Bicycle rental
Car rental

Food and Drinks

Restaurant with AC
Breakfast

Connectivity

Internet point
Free WiFi

General

AC
Non-smoking room

Accessibilty

Disabled access friendly

Accommodation Policy & General Information in The One Premium Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

Enjoy your days in a wonderful Vietnam and feel like being at home whether you are on business trip or on vacation. Situated at the City centre, it takes 20 minutes drive from Tan Son Nhat International Airport. It is very closed to shopping centers, governmental offices and many other popular tourist sites: Independence Palace, Ben Thanh market, Notre Dame church and museums etc. Especially it take 20m walk to Ben Thanh Market.
Children 0-5 can stay in the same room with their parent without additional charge, a maximum of 01 children can share the bed with parent. Children from 6 to 11 years old: sharing the existing bed will be charged with an extra charge following the hotel’s policy Children from 12 years old and above will be considered as adults, will be charged with an extra charge following the hotel’s policy

Smoking

Smoking is allowed only in the designated smoking area.

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General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The One Premium Hotel	22
Number of floors in The One Premium Hotel	10
Another facilities in The One Premium Hotel	Welcoming drinks, Concierge, Doorman, Early Check-in, Express check-in

Frequently asked question in The One Premium Hotel

What are available facilities at The One Premium Hotel?

There are top facilites at The One Premium Hotel such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The One Premium Hotel?

The standard check-in time at The One Premium Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does The One Premium Hotel provide breakfast?

Yes, The One Premium Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The One Premium Hotel?

The One Premium Hotel is a 3.0-star hotel.

How many floors does The One Premium Hotel have?

The One Premium Hotel has 10 floors.

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More Reviews from Other Guests in The One Premium Hotel

Overall Ratings & Reviews The One Premium Hotel

Traveloka (312)

Other sources (71)

7,8

Pleasant

From 312 reviews

Provided by travelers on

Cleanliness

7,5

Room Comfort

7,4

Meal

7,7

Location

8,3

Service and Facilites

7,6

People often mention about The One Premium Hotel

All

Bedroom (20)

Staff Friendliness (19)

Soundproof (19)

Surroundings (18)

Distance to City Center (16)

Room Space (16)

Bathroom (14)

Accessibility (11)

Ambiance (10)

Hotel Area (10)

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Traveler Reviews The One Premium Hotel

Number of reviews per page

Customer reviews

Verified Traveler

6,6

/10

Reviewed 2 week(s) ago

I want to share detailed and complete thoughts on this hotel. First of all, to be honest, I thought the photos shared on the app website would be okay and I would get what I was shown. But the reality was completely opposite. If you are coming to HCM for a short or long stay, AVOID THIS HOTEL. The following are the reasons: 1. The hotel looks totally outdated and above all, it is straight in front of a karaoke bar, and the noise is there the whole night. I can say I was listening to loud noise until 2 AM in the morning. 2. The bed was clean, but not that clean, I must say. 3. When I entered the room, the AC was not working, and one night I slept in a humid room, but the next day it was fixed after complaining 4 times to the manager. 4. The light in the room was so dim that I had to open the window curtain and even had to put my phone's brightness to 100% to see my phone. 5. The washroom was below average, and there was no proper shampoo and even no proper body wash. Overall, a very bad experience. I will avoid it now. And you should also avoid it.

1 people find it helpful

Accommodation's Reply

13 Jun 2026

Dear Customer - We sincerely apologize for the problems that occurred during your stay at the hotel. Your contributions are very important for us to recognize and improve the quality of our service. The hotel is located in the central area so it is inevitable that there will be noise at night, but this will bring bad experiences to guests during their stay.We appreciate your comments will take and find ways to fix it.We hope that in the near future will be able to welcome you with the best quality. Kind regards

N***o

Transit

5,0

/10

Reviewed 4 week(s) ago

There are many risks involved in staying here, so consider carefully. When I checked in, there were problems and things weren't as expected; it was very dirty.

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1 people find it helpful

Accommodation's Reply

27 May 2026

Dear Valued Guest, Thank you very much for your valuable feedback. We sincerely apologize for any inconvenience you may have experienced regarding the room amenities and the quality of our service. Your valuable feedback is important for improving our services. We will strive to provide even better quality service in the future, and we look forward to welcoming you again. Thank you for your understanding and support. We will continue to do our best to provide better service in the future. Thank you.

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V***O

Staycation

8,8

/10

Reviewed 6 week(s) ago

The room was nice and clean, with a bathtub, but there was no toilet paper or dry tissue provided. The staff were enthusiastic, and both the price and the room were okay. It's a good location, right outside the door you can see Ben Thanh Market.

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Accommodation's Reply

13 May 2026

Dear valued guest, We apologize for any inconvenience you may have experienced during your stay. We will use your valuable feedback to improve our services. Thank you for your understanding. We will do our best to resolve this issue. We hope to welcome you back in the near future and provide you with an even more satisfying experience. We apologize again for the inconvenience and thank you for your understanding. We look forward to welcoming you back for your next stay. We promise you will have a more comfortable and enjoyable time. Thank you.

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D***p

Leisure

6,9

/10

Reviewed 11 week(s) ago

I booked a 25m2 room but they gave me an 18m2 room, and I ordered a queen-size bed but they gave me a single bed. The room they gave me didn't match the price I paid. A very negative experience.

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8 people find it helpful

Accommodation's Reply

10 Apr 2026

Dear Valued Guest, We apologize for the inconvenience caused by your room reservation. You booked a Superior room, and the room size, bed type, and images were clearly displayed. However, after receiving your feedback during your stay, our front desk staff reviewed the information and decided to upgrade you to a Deluxe City View room at no additional cost to enhance your comfort during your stay. We apologize again for any inconvenience this may have caused. We hope to welcome you back in the future and will continue to strive for even better service. Thank you.

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Verified Traveler

Business

5,0

/10

Reviewed 12 week(s) ago

The pictures were completely irrelevant. The room smelled awful, the bedsheets were itchy. I couldn't sleep at night because the bar music was too loud. The elevator was noisy and I had to walk up to the 9th floor. The toilet smelled like sewage, the water drained slowly, was clogged, and I had to wait for the water to come out. It was 100% unrelated to the advertisement.

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2 people find it helpful

Accommodation's Reply

28 Mar 2026

Dear Valued Guest, We apologize for any inconvenience you may have experienced during your stay. Your valuable feedback is invaluable in helping us improve our services. We appreciate your suggestions and will do our best to resolve the issues. We hope to welcome you back in the near future and provide you with an even more satisfying experience. Once again, we apologize for the inconvenience and thank you for your understanding. We hope your next stay will be more comfortable and memorable. Thank you.

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B***g

Staycation

6,5

/10

Reviewed 13 week(s) ago

It wasn't suitable for me. When I booked, the app showed me a different room type, but when I checked in, the app confirmed they sent me a different room category. It's very noisy here. Anyone wanting peace and quiet shouldn't stay here because there's a bar across the street. I'm not complaining about the hotel, but I'm unhappy with the app for not clearly showing the room type I booked and paid for before sending a different picture. The room is clean but old.

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1 people find it helpful

Accommodation's Reply

26 Mar 2026

Dear customer, Thank you very much for your valuable feedback. We apologize for the inconvenience caused by the noise from across the street. Your valuable feedback is very helpful in improving our service. We will strive to provide you with even better service. Thank you for your understanding. We will do our best to serve you better in the future. Thank you.

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Tran P. T.

Staycation

8,8

/10

Reviewed 14 week(s) ago

The room was clean, the staff friendly, the price reasonable, and it was very close to the city center, only 100 meters from Ben Thanh Market. However, the hotel was opposite a bar with very loud music, and the room wasn't soundproof, so I couldn't sleep all night.

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4 people find it helpful

Accommodation's Reply

16 Mar 2026

Dear Valued Guest, Thank you very much for your valuable feedback. We sincerely apologize that you were not satisfied with our hotel's service. Your valuable feedback is crucial in improving the quality of our service. We will do our best to provide you with a more pleasant experience in the future. We deeply apologize for any inconvenience this may have caused. We will strive to provide you with better service during your next stay. Thank you.

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N***n

8,5

/10

Reviewed 15 week(s) ago

Near Ben Thanh Market, everything is OK, friendly reception, clean rooms, good experience to participate in.

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2 people find it helpful

Accommodation's Reply

07 Mar 2026

Dear valued guest, Thank you so much for your review of The One restaurant. We are delighted that you were satisfied with our pricing and service quality. We will continue to strive for improvement and provide the best possible experience for all our guests. We look forward to welcoming you again. Thank you!

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Daungkamol N.

8,8

/10

Reviewed 31 week(s) ago

The room is beautiful and in good condition, but the elevator is very slow. The air conditioner is loud and takes very little time to cool down. However, the location is excellent. You can walk to find everything.

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5 people find it helpful

Accommodation's Reply

11 Nov 2025

Dear Customer- Thank you for choosing to stay with us. We are committed to continually improving and providing an even better experience for you during your future stays. Thank you once again, and we look forward to welcoming you back. Kind regards

N***m

6,0

/10

Reviewed 33 week(s) ago

Bed was uncomfortable to sleep in. Right in front was a night club and the sound is extremely loud. Horrible sleeping experience.

2 people find it helpful

Accommodation's Reply

29 Oct 2025

Dear Customer - We sincerely apologize for the problems that occurred during your stay at the hotel. Your contributions are very important for us to recognize and improve the quality of our service. The hotel is located in the central area so it is inevitable that there will be noise at night, but this will bring bad experiences to guests during their stay. We appreciate your comments will take and find ways to fix it. We hope that in the near future will be able to welcome you with the best quality. Kind regards.

Verified Traveler

Leisure

8,5

/10

Reviewed 37 week(s) ago

We came early 6AM but there is no vacant room but the receptionist let us rest in the spa room, not so bad. 2 hours later we can check in and pay extra 9.5USD, very cheap. The receptionist really friendly. If you look for a place near the center city this is the one. But if you need some place quiet, you should not book this one, because at night the bar opposite kinda loud.

4 people find it helpful

Accommodation's Reply

01 Oct 2025

Dear Customer - We sincerely thank you for choosing The One Hotel as for your stay. Your valuable feedback inspires us to continually enhance our services, ensuring that every visit exceeds your expectations and provides a memorable and exceptional experience

Dang T. T. T.

Leisure

9,4

/10

Reviewed 39 week(s) ago

I stayed at the hotel for 6 days. The hotel staff supported me very enthusiastically, the hotel is in the center of District 1, easy to move around. Just a small comment is that the hotel slippers do not have grip, so I fell once when I went down to the ground floor to get my things, the staff lent me another pair of slippers to wear in the room, so it was temporarily fixed.

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4 people find it helpful

Accommodation's Reply

18 Sep 2025

Dear Sir/Madam, Thank you for taking the time to review The One is happy to know that you are satisfied with the price and service quality. We will continue to improve and strive to bring the best experience. Hope to have the opportunity to welcome you in the future. Best regards

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Nguyen T. H.

8,3

/10

Reviewed 39 week(s) ago

The room is spacious, the bed is big, but the room has an unpleasant smell, plus the soundproofing is not good, I can hear the washing machine spinning right next to the room.

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4 people find it helpful

Accommodation's Reply

16 Sep 2025

Dear Guest - Thank you for sharing your feedback about your experience. The One is very sorry to hear that you are not satisfied with the service at the hotel. Your contributions are very important for us to consider and improve the quality of service. We hope that in the near future we will be able to welcome you with the best quality. We hope for your understanding and hope to have the opportunity to serve you better in the future. Thank you.

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N***o

8,2

/10

Reviewed 39 week(s) ago

The staff came to clean the room and saw the air conditioner leaking water, so they called a technician to fix it. Satisfied with this place, will come back again.

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2 people find it helpful

Accommodation's Reply

15 Sep 2025

Dear Sir/Madam, Thank you for taking the time to review The One is very happy to know that you are satisfied with the price and service quality. We will continue to improve and strive to bring the best experience. Hope to have the opportunity to welcome you in the future. Best regards

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Pham T.

Leisure

9,1

/10

Reviewed 41 week(s) ago

The room is very nice, the room has a very pleasant coffee smell. The location is 3 steps from Ben Thanh market, near the bus stations. The only thing is that the hotel is opposite a bar, from 12am the music is very loud. My family was tired after going out so the loud music still let us sleep well. I have trouble sleeping but after covering myself with the pillow for a while, I fell asleep without knowing it, not knowing what time the music was until.

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5 people find it helpful

Accommodation's Reply

04 Sep 2025

Dear Sir/Madam, Thank you for taking the time to share your opinion, The One is very happy to know that you are satisfied with the price and service quality. We will continue to improve and strive to bring the best experience. Hope to have the opportunity to welcome you in the future. Best regards

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Van A.

10,0

/10

Reviewed 43 week(s) ago

Great. Close to the center, easy to get around.

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4 people find it helpful

Accommodation's Reply

18 Aug 2025

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Van A.

10,0

/10

Reviewed 43 week(s) ago

Friendly staff, central space, near Ben Thanh market. Will recommend to friends

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6 people find it helpful

Accommodation's Reply

18 Aug 2025

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nguyen p. h. a.

10,0

/10

Reviewed 43 week(s) ago

Stayed at 20 Dang Thi Nhu branch, bright room, friendly Cece

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3 people find it helpful

Accommodation's Reply

18 Aug 2025

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H***g

Staycation

6,4

/10

Reviewed 44 week(s) ago

The hotel is opposite the bar so it's very noisy in the evening and at night. The day I went there, I had children and they arranged for me to stay on the top floor without an elevator. The house was under renovation and there was a lot of fine dust, and especially the floor I was on had plaster walls so the soundproofing was very poor so I couldn't sleep 🥲

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6 people find it helpful

Accommodation's Reply

17 Aug 2025

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C***g

8,4

/10

Reviewed 44 week(s) ago

Small hotel, opposite is a bar with loud music, can't sleep 🙂

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2 people find it helpful

Accommodation's Reply

15 Aug 2025

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Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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