Baraya Shuttle

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Summary: Baraya

Baraya Travel is a provider of passenger transportation services connecting Bandung and Jakarta since 2006. Public response to Baraya Travel's presence is very high, especially because Baraya provides one of the cheapest shuttle services for the Jakarta – Bandung (round trip). This enthusiasm can also be seen from the increasing number of Baraya Travel branches. To date, there are more than 30 Baraya Travel service outlets spread across Jakarta, Bandung, and surrounding areas.


About Baraya

In 2006, Baraya Travel was here to enliven the world of travel transportation (shuttle) to connect Bandung and Jakarta. This land transportation service with a shuttle bus fleet is still the main service offered by Baraya Travel. With the slogan “alms is good, honest is cool” and the motto “give the best service and make sure customers are satisfied”, Baraya Travel emphasizes that their quality services are available to all people. Talking about services and facilities, Baraya Travel uses the Isuzu ELF Delta fleet with a 1-1 seat format. Each fleet has a capacity of 16 passengers, and is equipped with reclining seats, air conditioning, luggage storage, and a one-time stop at the rest area. At the age of 13, Baraya Travel has succeeded in developing its business by opening more than 30 branches in Jakarta, Bandung and surrounding areas. The head office of Baraya Travel is located in Jakarta, precisely on Jl. Wijaya VII No. 3 RT/RW 4/5, Melawai, Kebayoran Baru, South Jakarta. Meanwhile, Baraya Travel service outlets can be found in various strategic areas in Jakarta and Bandung, such as Bekasi, Bintaro, BSD, Cibubur, Cikini, Ciledug, Jatiwaringin, Kebon Jeruk, Kelapa Gading, Sarinah, Tebet, Lenteng Agung, Surapati, Buah Batu. , and Cimareme. Baraya Travel also provides a complaint service via WhatsApp at 0815 6611 404. Meanwhile, a customer service call center is available via numbers (021) 724 4999 for the city of Jakarta and (022) 2533 456 for the city of Bandung. Baraya Travel's call center is available every Monday - Saturday, from 08.00 - 21.00 WIB. Especially on Saturdays, Baraya Travel's customer service is only available until 12.00 WIB. It doesn't stop there, to support the needs of the community, Baraya Travel also provides three service lines in addition to its main service. The three service lines are Baraya Express for document and goods expeditions, Baraya Wisata for tours and car rentals, and Baraya Cafe. The completeness of this service is certainly in line with Baraya Travel's company vision to "become the best transportation company in the class of travel, cargo, and tours & travel transportation services". Therefore, there are many reasons to choose Baraya Travel, such as its wide operational range, branches spread across dozens of strategic points, good service quality, and affordable prices. By choosing Baraya Travel, passengers can easily determine travel schedules and enjoy intercity trips with a fleet that is always in top condition.


Baraya Shuttle Type & Class

Executive Shuttle

Elf

Reguler (Seat Format 1-1)

Baraya Travel Policy

Baraya Terms & Conditions
  1. Passengers must show their vaccine certification if they are traveling in PPKM areas. The certificate must show that the passenger has received at least their first vaccination.

  2. Passengers are only allowed to bring 1 piece of cabin-sized baggage (max. weight 7 kg). Otherwise, baggage will be carried in the next travel vehicle.

  3. To board the vehicle, passengers must exchange their Traveloka e-ticket for a paper ticket from Baraya Travel at the departure point.

  4. Passengers are prohibited from bringing animals, drugs, firearms, sharp weapons, prohibited or illegal goods, flammable and explosive materials, strong-smelling items, and items that may interfere with the comfort and safety of other passengers.

  5. Bring a printed Traveloka e-ticket, as well as an ID card/SIM to board the vehicle.
  6. The delay tolerance is 10 minutes from the departure time. Please inform your delay by calling the Baraya Travel Call Center.

  7. Departure times, vehicle types and routes are subject to change due to operational reasons.

  8. If passengers experience any problems, please directly contact the Baraya Travel Call Center at (021) 724 4999.

Baraya Refund Policy
After booking is complete, your shuttle ticket cannot be canceled and you cannot ask for a refund.
Baraya Reschedule Policy
  1. Reschedule is only available for regular (non-promo) tickets.

  2. To reschedule, call Baraya Travel at (021) 724 4999 or go to the nearest Baraya Travel office.

  3. Reschedule can only be done at the latest 6 hours before departure time.

  4. Bring your official identification document (KTP/SIM) and Traveloka e-ticket when rescheduling.

  5. Reschedule is based on availability.

  6. Once you have rescheduled your shuttle, you cannot ask for another reschedule.

  7. Get your new ticket at the Baraya Travel office at your departure point.

Baraya Schedule Information, Routes and Ticket Price


Baraya Booking & E-ticket

Search and book your Baraya tickets online at Traveloka. Find schedules, book, and pay your tickets—all from the comfort of home.

How to Book

Here’s how you can book your Baraya ticket online:

  1. Open Traveloka App or Traveloka website on your phone

  2. Fill in your details in the search box.

  3. See all available schedules.

  4. Select the shuttle you want.

  5. Fill in your contact and passenger details.

  6. Complete your payment within the time limit.

  7. See your Baraya e-ticket via email, SMS, or in My Booking.

How to Pay

You can pay for your Baraya tickets via bank transfer (ATM/SMS Banking/e-banking/bank teller), credit card, or with cash at mini markets (Alfamart).
For more info about payment methods, please see How to Pay.

Baraya E-ticket

Your Baraya e-ticket will be sent to you via email and SMS after your payment is confirmed. You can also see your e-ticket via My Booking at the homepage. You need to exchange the e-ticket with a paper ticket from Baraya. Show this e-ticket to the Baraya staff at your boarding point to get your paper ticket.


Why buy Baraya tickets at Traveloka?

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Complete Info

From bus and shuttle schedules, routes, boarding and arrival points, and ticket prices, to their photos and facilities, you can find them all at Traveloka. We give a complete info to help you decide the best bus or shuttle for you.

Easy Payment

Whether you want to pay via bank transfer, credit car, or with cash at your favorite mini markets, we've got you covered.

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Traveloka Bus Partner

We partner with your favorite bus operators across Indonesia to take you wherever you need to be.

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