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JR Central

Your pass to explore various parts of Japan with Japan Railways’s (JR) Central.

About JR Central

The Central Japan Railway Company (東海旅客鉄道株式会社 Tōkai Ryokaku Tetsudō Kabushiki-gaisha, lit. "Tōkai Passenger Railway Stock Company") is the main railway company operating in the Chūbu (Nagoya) region of central Japan. It is officially abbreviated in English as JR Central and in Japanese as JR Tōkai (JR東海). Tōkai is a reference to the geographical region in which the company chiefly operates.JR Central's operational hub is Nagoya Station and the company's administrative headquarters are located in the JR Central Towers above the station.[6] The busiest railway line operated by JR Central is the Tōkaidō Main Line between Atami Station and Maibara Station. The company also operates the Tōkaidō Shinkansen between Tokyo Station and Shin-Ōsaka Station. Additionally it is responsible for the Chūō Shinkansen—a maglev service between Tokyo and Osaka, which is due to start operation between Tokyo and Nagoya in 2027.

Why book JR Pass with Traveloka?

Find the Right Pass Easily

No more getting confused about which pass to buy. Just tell us where you want to go in Japan, and we’ll find the right pass for you.

Various Delivery Method

Getting your Exchange Order is now easier. You can pick it up yourself or have it delivered via email or courier.

Fully Refundable

Change of plans? No worries. All you need to do is send us your Exchange Order and we’ll fully refund your pass.

JR Central History

The Japan Railways Group (JR Group) brings JR Central to provide train services in the Central Japan region, especially the Chubu (Nagoya) area. The official name of the subsidiary with this orange logo is Central Japan Railway Company. In Japanese, JR Central is called JR Tokai or Tokai Ryokaku Tetsudo Kabushiki-gaisha.

Judging from its history, JR Central was established as a process of splitting the Japanese government railways company, Japan National Railways (JNR) on April 1, 1987. JR Central finally took over the Tokaido Shinkansen operation in October 1991. In March 1998, JR Central opened a number of stations on the Tokaido Shinkansen line, which is known as the oldest express train line in the world. At the same time, JR Central established a JR Tokai subsidiary to service city bus operations.

In March 1992, JR Central began commercial operations of the Nozomi Series 300 fleet at Tokaido Shinkansen. Seven years later, JR Central introduced the Nozomi Series 700. A new version of the series was then launched in July 2007 for the N700 and in February 2013 for the N700A.

Up until now, Tokaido Shinkansen is one of the busiest fast train lines in the world. Train speeds on this track can reach a maximum of 285 kilometers per hour. This system makes the trip from Tokyo to Shin-Osaka reachable in only 2 hours 22 minutes by using the Nozomi train.

Policy

Japan Rail Central Pass sales are available in various ways. You don’t need to bother visiting JR Central offices or stations in Japan, you can now buy JR Central pass online, even before leaving the country. Currently, various travel agents are already serving JR Central Pass ticket purchases. One of them is of course Traveloka.

Before using your Japan Rail Central Pass, note the following policies:

  1. JR Central Pass  are valid as train and bus access within the Chubu area, Nagoya-Central Japan. JR Central Pass is only valid for the person whose name is listed on the ticket.
  2. The validity period for JR Central Pass tickets adjusts to the purchase period. The duration of use is available for 3 (three) and 5 (five) consecutive days. The validity period is calculated based on the date of the visit you selected when you purchased the ticket.
  3. Exchange of JR Central Pass tickets is carried out at the JR Exchange Office located at the airport and related train stations in Japan. Make sure you get an Exchange Order first as a proof of ticket exchange. Show your passport, Exchange Order, and temporary visitor visa to be able to exchange tickets at the exchange location. You can find complete information about ticket exchanges on the Traveloka website.
  4. If you buy a JR Central Pass ticket from Traveloka, an Exchange Order can be picked up at the Traveloka counter at Soekarno Hatta International Airport, sent to your email, or sent to your address by courier.
  5. JR Central Pass is only valid for temporary visitor visa holders. Do not forget to ask for a temporary visitor stamp for your passport from the immigration officer at the Japanese airport

Services & Facilities

At present, JR Central has ten branch offices. Its headquarter is located at JR Central Towers, 1-1-4, Meieki, Nakamura-ku, Nagoya, Aichi-Japan. Apart from Japan, JR Central also opened branch offices in Washington DC, London, and Sydney.

JR Central's main service is the train transportation service for the metropolitan areas of Tokyo, Nagoya, and Osaka-Central Japan. The JR Central's main operational is, of course, Tokaido Shinkansen. Besides Tokaido Shinkansen, JR Central also serves 12 conventional lines centralized in the city of Nagoya and Shizuoka.

In general, JR Central provides a fleet of trains in two passenger classes. Ordinary Cars are the standard class with 2-3 seating arrangements. Meanwhile, the Green Car (First Class Car) class offers more comfortable and luxurious seating, with more room to move.

The entire fleet has been supported by JR Central facilities in the form of air conditioners, folding tables, electrical outlets, telephones, bathrooms, free WiFi connections, and special areas for wheelchair users. Passengers can submit special requests if they want to carry more luggage, pets, and bicycles.

As a complement, JR Central facilities are also available at a number of stations and headquarters. These facilities include a customer service center, a travel information center, and a free WiFi connection. There are also JR Central (Japan Rail Central Pass) ticket vending machines at a number of stations in the JR Central operational area. JR Central Pass prices apply differently, adjusting the class of passengers and the duration of the validity period.

Explore Japan With JR Central

Traveling with JR Central offers its own fun because you can walk around Central Japan more practically. With JR Central, you do not have to buy tickets repeatedly to be able to ride various trains and public buses to visit the following special destinations:

JR Pass Booking, Redeem, & Cancellation Policy


How to Book

Here’s how you can book your JR Central Pass online:

  1. Go to Traveloka website or open Japan Trains on your Traveloka App
  2. Start your search by filling in the areas/places you’ll be visiting in Japan
  3. You will see all of the available passes for your destination. Find more info about the pass by tapping one of the pass selections.
  4. Learn more about the pass usage, coverage area, and services. Then, select one that best suits your needs.
  5. Some pass offers both Ordinary Car (Regular) and Green Car (Premium). Select your preferred class, then add your travelers.
  6. Fill in your booking details and select how you want the Exchange Order to be delivered. Then, complete your payment.
  7. After your payment is confirmed, you will receive your Traveloka voucher. Meanwhile, your Exchange Order will be delivered via email or courier, or you can pick it up by yourself.

How to Redeem

Here’s how you can redeem your JR Pass:

  1. When you travel to Japan, make sure to bring your Exchange Order.
  2. Upon entering Japan, ask the immigration officer to apply the Temporary Visitor stamp on your passport.
  3. Go to any of the JR offices located in major airports and train stations (as listed here).
  4. To get your JR Pass, show your Exchange Order and the Temporary Visitor stamp on your passport to the JR staff.

Cancellation Policy

  1. Your booking is fully refundable, as long as you haven’t redeemed the JR Pass.
  2. To request a refund, mail the printed Traveloka voucher sent to your email, as well as the Exchange Order to: Traveloka Customer Service Wisma 77 Tower 1, Lt. 10 Jl. S. Parman Kav. 77, RT.6/RW.3, Slipi, Kec. Palmerah, Jakarta Barat Jakarta 11410
  3. The refund approval process will take max. 2 weeks after we’ve received your Exchange Order.
  4. Your refund will be returned to the bank account used for booking within 4 weeks after approval.
  5. Any updates regarding your refund will be sent to the email used during booking.