Hotels in Medan

We had a great time staying here. The staffs are friendly, nice, and the room is clean. Love the bedroom ambience and also the bathroom. It's clean.

Quick check in, room clean and comfy. Slight issue with the lighting but was promptly resolved by the staff. Breakfast was great. Definitely will stay again!

super comfy and clean I love their food!

We stayed here for 3 days and 2 nights. The view was amazing. The room was clean, with a cool air conditioner. Their staffs are so friendly and helpful. The food was delicious and had so many varieties. My kids love the pool. This staycation was nice amazing! Keep up the good work.

Exceptional Hospitality and Outstanding Service! I recently had the pleasure of staying at JW Marriott Hotel Medan, and I cannot say enough wonderful things about my experience—especially thanks to the incredible front desk team. Even though the room was not ready when I arrived around 8pm, their dedication to guest satisfaction was evident in every interaction. Maggie from operator provided me with seamless check-in, accommodating special requests, and offering thoughtful recommendations, including a late check out. She really went above and beyond to ensure I felt welcome and cared for. Her genuine hospitality and attention to detail made all the difference. It’s rare to find such a perfect balance of professionalism and warmth, but this team has mastered it. They are the heart of the hotel, and their efforts did not go unnoticed! Thank you again for making my stay so memorable—I will definitely be returning!

Best for family trip and nice swimming poo

It is soo worth the price. The room is cozy and spacious. Breakfast is also good, many varieties, and the taste is good. Amenities are also provided well. 10 out of 10 for me.

I checked in with staff name Doharma, she was so fast in responding, so friendly and warmful. The explanation for the hotel facility was so accurate. Best smile staff. Free parking ticket. The room was cold, so best because Medan is so hot. The breakfast had so many varieties. I will come back and stay at this hotel again. Thank you.

Room is excellent and spacious. Hotel is clean. Staffs are cooperative. Location is near from city center. Very recommended place to stay at Medan.

the hotel was nice, good and clean. Location is near to everywhere of the centrum of the city. the staff was good. breakfast was also best.