note: hotel was previously named Hope Harbour Hotel
Hope Harbour Hotel Apartments is a hotel is located at Sanctuary Cove.
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Hope Harbour Hotel Apartments
Hotels
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6.6
/10
Pleasant
1,380 reviews
What Guests Say About Their Stay
Rob
10.0
/ 10
Lady at the desk did the best demonstration of how to operate the new door locks! 😁 Very helpful. Clean, quiet, cool, great dinner and breakfast.
Ronald
10.0
/ 10
Yes. Room was perfect. But disappointed there was not simple supply of cutlery and crockery. Only 2 teaspoons and mugs. Now knives forks or plates
Shana
10.0
/ 10
Fantastic place to stay. Brilliant vibe. Plenty of amenities to keep you there without having to leave. Will return to this hotel again.
In the Area
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11 John Lund Dr, Sanctuary Cove, Gold Coast, Queensland, Australia, 4212
Main Facilities
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Swimming Pool
Restaurant
Parking
WiFi
Elevator
What's around Hope Harbour Hotel Apartments
11 John Lund Dr, Sanctuary Cove, Gold Coast, Queensland, Australia, 4212
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Discover More About Hope Harbour Hotel Apartments
General
In Gold Coast (Hope Island)
Location
With a stay at Hope Harbour Hotel Apartments in Gold Coast (Hope Island), you'll be within a 15-minute drive of Warner Bros. Movie World and Dreamworld. This golf hotel is 11.6 mi (18.6 km) from Surfers Paradise Beach and 12.4 mi (20 km) from Cavill Avenue.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Southern Moreton Bay Islands National Park - 3.3 km / 2.1 mi
Sanctuary Cove Golf and Country Club - 3.9 km / 2.4 mi
Sanctuary Cove Marina - 4.1 km / 2.6 mi
South Stradbroke Island Conservation Park - 9.1 km / 5.6 mi
Harbour Town - 10.4 km / 6.5 mi
Warner Bros. Movie World - 10.9 km / 6.8 mi
Dreamworld - 11.2 km / 6.9 mi
WhiteWater World - 11.4 km / 7.1 mi
Cooke Murphy Oval - 11.6 km / 7.2 mi
Australian Outback Spectacular - 11.6 km / 7.2 mi
Wet'n'Wild Gold Coast - 11.7 km / 7.3 mi
Topgolf Gold Coast - 11.9 km / 7.4 mi
Ian Dipple Lagoon - 12.5 km / 7.8 mi
Gold Coast City Marina & Shipyard - 12.6 km / 7.8 mi
Paradise Country - 12.8 km / 7.9 mi
The nearest major airport is Coolangatta Airport (OOL) - 51.9 km / 32.2 mi
Facilities
Practice your swing on the golf course or dip into one of the 2 outdoor pools. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Business Facilities
Featured amenities include express check-out, laundry facilities, and an elevator. Free self parking is available onsite.
Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.
Rooms
Make yourself at home in one of the 51 guestrooms. Bathrooms with bathtubs or showers are provided. Conveniences include desks and electric kettles, and housekeeping is provided on request.
All facilities in Hope Harbour Hotel Apartments
Entertainment Facility
Common Space
Exterior
Bedroom
Others
Things to Do
- Outdoor pool
- Barbecue
- Marina
- Picnic area
General
- Smoking area
- Banquet
- Parking
- Terrace
Public Facilities
- Coffee shop
- Coffee/tea in lobby
- Elevator
- Parking
Accessibilty
- Accessible parking
- Wheelchair accessible
- Disabled access friendly
Hotel Services
- Welcoming drinks
- Express check-out
- Concierge
Sports and Recreations
- Fitness center
- Golf course
Food and Drinks
- Snack bar
Connectivity
- Free WiFi
Business Facilities
- Business facilities
Accommodation Policy & General Information in Hope Harbour Hotel Apartments
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Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
14:00 - 20:00
Check-out:
Before 10:00
- Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
- Late check-out is available for a fee (subject to availability)
- Housekeeping fee: AUD 25 per day; may vary based on length of stay
- Towels fee: AUD 8 per person, per stay (or guests may bring their own)
- Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pets Not Allowed
Professional property host/manager, No rollaway/extra beds available, On bay, Beach nearby
General Information
Popular Facilities | Swimming Pool, Restaurant, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - 20:00 - to 10:00 |
Available rooms at Hope Harbour Hotel Apartments | 51 |
Number of floors in Hope Harbour Hotel Apartments | 3 |
Another facilities in Hope Harbour Hotel Apartments | Outdoor pool, Barbecue, Marina, Picnic area, Smoking area |
Frequently asked question in Hope Harbour Hotel Apartments
What are available facilities at Hope Harbour Hotel Apartments?
There are top facilites at Hope Harbour Hotel Apartments such as Swimming Pool, Restaurant, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hope Harbour Hotel Apartments?
The standard check-in time at Hope Harbour Hotel Apartments is starting from 14:00 - 20:00 while the latest check-out time is at Before 10:00
What is the star rating of Hope Harbour Hotel Apartments?
Hope Harbour Hotel Apartments is a 3.0-star hotel.
How many floors does Hope Harbour Hotel Apartments have?
Hope Harbour Hotel Apartments has 3 floors.
How many rooms are available at Hope Harbour Hotel Apartments?
Hope Harbour Hotel Apartments has 51 rooms in total.
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More Reviews from Other Guests in Hope Harbour Hotel Apartments
Overall Ratings & Reviews Hope Harbour Hotel Apartments
Traveloka (8)
Other sources (1,372)
6.6
Pleasant
From 1,372 reviews
Cleanliness
6.6
Room Comfort
7.2
Service and Facilites
6.6
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Traveler Reviews Hope Harbour Hotel Apartments
Number of reviews per page
20
40
Top reviews
James
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
On arrival at 2.05pm we had to wait over 20 minutes to check in as there was no receptionist and a big queue formed. No apology was offered and the receptionist started chatting to the woman in front about what she was going to do during her stay, read the room! Internet was dreadful despite it being promoted. Shower gel in the wall mounted container dribbled out slowly.
Bed was comfortable but the room was very dated.
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Kerrie
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Horrible Easy Stay Hotel, Hope Island QG stay experience. Reception staff were never available to help as the TV didn't work because of no wifi. There was two fish and chips meals half eaten and left on the kitchen order counter, which was distrubing to see, because their was not waiters to clean. I waited a while but there was never any reception staff around to get help. There was no hotel room landline phone to the reception staff. A hotel person came to my door asking if I had a wifi box, I don't have one visible in the room so she left without fixing the TV internet connection. The Easy Stay Hotel room door was difficult to lock up and the screen door lock was broken. There was dirty marks over the walls and floors. The bathroom and kitchen had cockroaches, cockroaches legs left on the floor tiles. There was no tea towel to wipe up glasses or a tea cup. The toilet seat was the wrong size so it was crockered on the toilet and keep sliding off the toilet seat. The curtains were worn and their rails were broken so curtains were not held secure. The bed doonas were very worn and badly stained and not usage. I left two days early and asked for a refund at reception as it was depressing accommodation and not as advertised. I was told I would get an automatic refund however I have not received a refund to-date.
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Rodney Helen
with Partner
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Upon arriving we were shocked at the lack of customer service provided by the staff member at the reception desk. We were not greeted with a pleased to see you attitude welcome to our resort.
We asked for a trolley for our luggage to take to our room and was told with a shrug don't know where there is one.
In our room it was obvious the room needed to be renovated....eg: rust around the bottom of the glass shower screen.
Our room did not have a toaster and no provision to even make a light snack.
On the pleasant side the view from our room was lovely and looked to the marina etc.
We would give this complex a 2star rating and on the whole was a huge disappointment to us both.
We will not come back again and not encourage our family or friends to stay at the complex.
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Lynne
with Partner
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
You get what you pay for!
Tracey
Friends and Family with Friends
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
On arrival there was no one at reception and bar staff just pointed to the kitchen and said someone is over there.
When i went over and rang the bell no one came. So I went back to reception and rang that bell. Still no one, I went back to kitchen and rang again. This time someone came. We walked over to reception and was then told completely breakfast was not included
Once in the room we had no internet service, even after logging into the hotels internet.
There were no extra pillows or blankets in the cupboard.
Over all not a pleasant stay.
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Ian
with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
S Taff very helpful, building requires a bit of tidying up and maintenance
Andrew
Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The staff checking you in were kids with absolutely No Knowledge and not at all helpful. Had to go to reception to ask for clean towels lifts breaking down daily had to walk down 3 flights of stairs with suitcase stairs were slippery
Would not recommend this hotel
Steven
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very good for the price
Karene
Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
A reasonably priced stay for age and services.
Courtney
with Children
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Bed was super comfortable
Block out curtains were fabulous
No hair dryer
Bathroom not particularly clean
Long walk to get to unit
Bill
with Friends
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Really good stay, just a bit noisy late at night. Otherwise it’s awesome.
Craig
Family
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Manager was friendly and helpful. Decor very tired and not well maintained. Broken fixtures. Electrical fault with lights (very dim compared with neighboring room, and when turned off, one continued to glow a bit for entire 3 day stay. Musty aircon. Restaurant was closed on night we were going to use it so can't comment on it
Antonio
with Partner
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We booked Studio Apartment with Harbour View. We were offered what would be best described as an apartment that was in a corridor, with a corridor view. Absolutely terrible room. At the reception, the staff said that they did not have any Harbour view rooms...then told us yes they found one. Well the one they gave us was not a harbour view room at all. The room was what would be described as a pool access room, and when we went outside, the sliding door fell of its hinges. This needs to be treated as a 2 star accommodation at best.
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Karl
with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great value for money pub down stairs was great fun
Alex
with Partner
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We were unhappy with the quality of the room. The issues were as follows:
The floors and bathroom were dirty with mould inside and outside the shower.
The cistern was cracked with what appeared to be attempts to glue it back together.
The bedding and one of the towels was stained.
The upper cupboards where the glasses were stored upside down were dirty with dust and dirt touching the glasses.
We found a dead cockroach in one of the lower drawers.
The room was never serviced over the 4 nights we stayed there - not even the rubbish was removed.
We requested fresh towels on day three but the old towels were never taken away.
Two live cockroaches were seen in the room and dispatched down the toilet.
The fly screen had a damaged open corner where insects could have easily entered the room.
One of the beds easily rolled away from the wall, allowing the pillows to drop down the gap.
Overall, our expectations of an "Expedia approved" 4-star hotel, were clearly not met. The only good aspect of this hotel is the great atmosphere in the small bar at the back of the grand lobby area, where the bar staff and live music made up for the shocking room quality!
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Kelli
with Friends
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Quiet spot on the marina. A little tired, could do with a refresh. We had a nice stay. Great Thai and breakfast locations within walking distance.
Erena
with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The best
Anthony
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
I was happy with the room for the price. However The tv remote hardly worked. There were just 4 x teabags for two day stay, and just enough long life milk for just 2 x cuppas. No biscuits etc. Just the very basics. Staff at check it couldn't tell me about what amenities they had.
Gai
with Partner
4.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Stayed there approx 20 yrs ago - looks like no maintenance has been done on property- room very tired curtains falling off hooks - fly screen old - mould in shower- one bin. Fridge running poorly needs replacing. Lighting in room very dull - overall needs a major upgrade to property
Chase
2.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Was shocking that’s all that’s needs to be said
Number of reviews per page
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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