Otter Hotel

Hotels
9.4
/10
Exceptional
1,898 reviews

What Guests Say About Their Stay

Margaretha

10.0
/ 10
Beautiful & practical rooms. Hands down my favourite bathroom products and in refillable dispensers in stead of bite-size bottles. The complimentary coffee in the morning is a firm favourite too.

Melanie

10.0
/ 10
What a beautiful experience. The rooms feel very spa-like, amenities and hot tubs/outdoor sitting areas with fire pits create a wonderful oasis. The staff are so friendly and helpful and you can’t beat the amazing dining at Good Folk.

Vasily

10.0
/ 10
Facilities are in great working stage. The hot tub patio has seating areas with fireplaces. Awesome spot to be after ski day. Good, clean and friendly hotel. My little Pomeranian was welcomed and we had no issues with pet policy. Recommend for the retreat in Banff
In the Area
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1000 600 Banff Ave, Alberta, Canada, T1L1H8

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Otter Hotel is a good choice when you are visiting Alberta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Otter Hotel

1000 600 Banff Ave, Alberta, Canada, T1L1H8
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Lobby 2 Otter Hotel

Discover More About Otter Hotel

General


In Banff (Uptown District)

Location


With a stay at Otter Hotel in Banff (Uptown District), you'll be within a 5-minute drive of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. This hotel is 11.7 mi (18.8 km) from Banff National Park and 3.6 mi (5.8 km) from Upper Hot Springs.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Victoria Glacier - 0.5 km / 0.3 mi
Surprise Corner - 1.1 km / 0.7 mi
Banff Lake Louise Tourism Bureau - 1.5 km / 0.9 mi
Banff National Park Information Centre - 1.5 km / 0.9 mi
Canadian Ski Museum West - 1.5 km / 0.9 mi
Banff Off-Leash Dog Park - 1.5 km / 0.9 mi
Banff Centre for Arts and Creativity - 1.6 km / 1 mi
Banff Legacy Trail - 1.6 km / 1 mi
Bow River - 1.6 km / 1 mi
Canada House Gallery - 1.8 km / 1.1 mi
Banff Park Museum - 2 km / 1.2 mi
Tunnel Mountain Trail - 2 km / 1.2 mi
Walter Phillips Gallery - 2 km / 1.3 mi
Central Park - 2.1 km / 1.3 mi
Whyte Museum of the Canadian Rockies - 2.1 km / 1.3 mi

The nearest major airport is Calgary International Airport (YYC) - 135 km / 83.9 mi

Facilities


Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a fireplace in the lobby.

Business Facilities


Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Dining


Enjoy a satisfying meal at Good Folk serving guests of Otter Hotel.

Rooms


Make yourself at home in one of the 174 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

All facilities in Otter Hotel

Swimming Pool Otter Hotel
Swimming Pool
Fitness Center Otter Hotel
Fitness Center
Lobby Otter Hotel
Lobby
Exterior Otter Hotel
Exterior
Others Otter Hotel
Others

Public Facilities

  • Parking
  • Smoke-free area
  • Elevator

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

General

  • Parking
  • Fireplace in lobby

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Otter Hotel

Translate
Important Note
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00

  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, No cribs (infant beds) available, No rollaway/extra beds available

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 11:00
Available rooms at Otter Hotel
174
Another facilities in Otter Hotel
Smoke-free area, Luggage storage, Multilingual staff, 24-hour Receptionist, Fireplace in lobby

Frequently asked question in Otter Hotel

What are available facilities at Otter Hotel?
There are top facilites at Otter Hotel such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Otter Hotel?
The standard check-in time at Otter Hotel is starting from From 16:00 while the latest check-out time is at Before 11:00
What is the star rating of Otter Hotel?
Otter Hotel is a 4.0-star hotel.
How many rooms are available at Otter Hotel?
Otter Hotel has 174 rooms in total.
Does Otter Hotel provide parking?
Yes, Otter Hotel provides parking. Please confirm details directly with the hotel.
See All

More Reviews from Other Guests in Otter Hotel

9.4
Exceptional
From 1,898 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Otter Hotel

Number of reviews per page
20
40
Top reviews
Margaretha
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful & practical rooms. Hands down my favourite bathroom products and in refillable dispensers in stead of bite-size bottles. The complimentary coffee in the morning is a firm favourite too.
Jill
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location-close to downtown but not in a busy area for when you need downtime.
Melanie
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

What a beautiful experience. The rooms feel very spa-like, amenities and hot tubs/outdoor sitting areas with fire pits create a wonderful oasis. The staff are so friendly and helpful and you can’t beat the amazing dining at Good Folk.
Vasily
icon-with Pet
with Pet
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Facilities are in great working stage. The hot tub patio has seating areas with fireplaces. Awesome spot to be after ski day. Good, clean and friendly hotel. My little Pomeranian was welcomed and we had no issues with pet policy. Recommend for the retreat in Banff
Kevin
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Balcony was a great view of banff. Outdoor hot tub was a great feature.
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Rooftop hot tub was gorgeous and open late. Sauna next to it added bonus. Excellent restaurant and parking on site. Staff courteous and professional. Highly recommend.
Christian
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great place but it’s a 20 minute walk from downtown. You get free bus passes tho, hotel is great, clean, spa is wow and friendly. Restaurant is good but super expensive but tasty. No casual family options, there’s a family restaurant next door in the sister hotel but we took a lot of starters and meal and it was the worst place we ate in Banff, the coffee shop however is splendid. Would recommend but better off eating at AeW next door if you’re on a family budget.
Read More
Karen
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hotel. Hot pools outdoors were awesome. Friendly staff. Lots of parking. Housekeeping was a bit slow. We would get back after 4 pm from being out skiing all day and nothing done. Also, on checkout, we forgot a double charger in room and when I called back end of day, nothing had been turned in from them to front desk.
Trent
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Awesome spot
Kaleb
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great place
gianni
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice and well maintained hotel, beautiful, spacious and comfortable room with a view on the mountain, excellent hot bath area in the open and sauna and decent gym (even though the addition of weighs and mats would be welcome). The only facility which we miss was an office area where to read and use the computer. However all together really excellent and very good quality for money.
Read More
Jose
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was an all around great hotel!!
Paula
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location was perfect on the main road at the end of town. Quieter and easily accessible by walking in the town or via bus. We had the mountain view room, which was beautiful. The hotel was very clean and offered coffee and delicious maple tea to prepare in your room. Dinner at the hotel restaurant was delicious! The affiliate hotel across the street was great for breakfast or a nightcap. We look forward to a return visit!
Read More
Linda
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property makes a great first impression with friendly and helpful staff, lovely pool area, good dining. Rooms a little tight but well equipped, though the in-counter fridge was not very cold. The spa shower was 10/10. Sleep, however, was difficult. Because of its size this hotel appeals to groups and conferences and the doors close heavily, shake the walls and echo down the hall as group members go between rooms throughout the night. We were really looking forward to this stay but will not return and would not recommend. There are more comfortable sleeps in Banff at this price.
Read More
Chisom
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing
Alexandrea
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was amazing, they couldnt have been more helpful. Rooms were very clean. Great water pressure in the shower. Hot tub was clean and well maintained with an amazing view.
Marniesa Monet
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were super lovely and they were flexible with our check-out. I stayed in the winter and found it to be a bit slippery near the entrance of the hotel, but was otherwise well maintained.
Angel
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Best hotel I have ever been to. Staff was always helpful and kind.
Danni
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was clean, great hot pools, and enjoyed having a cafe right in the area. We enjoyed the Rocky Mountain Co soaps and shampoos in the bathrooms.
Jennifer
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms were nice and clean. The roof top hot tub was amazing. Definitely will stay there again.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Otter Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 1,898 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Otter Hotel

Number of reviews per page
20
40
Top reviews
Margaretha
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful & practical rooms. Hands down my favourite bathroom products and in refillable dispensers in stead of bite-size bottles. The complimentary coffee in the morning is a firm favourite too.
Jill
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location-close to downtown but not in a busy area for when you need downtime.
Melanie
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

What a beautiful experience. The rooms feel very spa-like, amenities and hot tubs/outdoor sitting areas with fire pits create a wonderful oasis. The staff are so friendly and helpful and you can’t beat the amazing dining at Good Folk.
Vasily
icon-with Pet
with Pet
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Facilities are in great working stage. The hot tub patio has seating areas with fireplaces. Awesome spot to be after ski day. Good, clean and friendly hotel. My little Pomeranian was welcomed and we had no issues with pet policy. Recommend for the retreat in Banff
Kevin
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Balcony was a great view of banff. Outdoor hot tub was a great feature.
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Rooftop hot tub was gorgeous and open late. Sauna next to it added bonus. Excellent restaurant and parking on site. Staff courteous and professional. Highly recommend.
Christian
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great place but it’s a 20 minute walk from downtown. You get free bus passes tho, hotel is great, clean, spa is wow and friendly. Restaurant is good but super expensive but tasty. No casual family options, there’s a family restaurant next door in the sister hotel but we took a lot of starters and meal and it was the worst place we ate in Banff, the coffee shop however is splendid. Would recommend but better off eating at AeW next door if you’re on a family budget.
Read More
Karen
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hotel. Hot pools outdoors were awesome. Friendly staff. Lots of parking. Housekeeping was a bit slow. We would get back after 4 pm from being out skiing all day and nothing done. Also, on checkout, we forgot a double charger in room and when I called back end of day, nothing had been turned in from them to front desk.
Trent
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Awesome spot
Kaleb
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great place
gianni
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice and well maintained hotel, beautiful, spacious and comfortable room with a view on the mountain, excellent hot bath area in the open and sauna and decent gym (even though the addition of weighs and mats would be welcome). The only facility which we miss was an office area where to read and use the computer. However all together really excellent and very good quality for money.
Read More
Jose
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was an all around great hotel!!
Paula
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location was perfect on the main road at the end of town. Quieter and easily accessible by walking in the town or via bus. We had the mountain view room, which was beautiful. The hotel was very clean and offered coffee and delicious maple tea to prepare in your room. Dinner at the hotel restaurant was delicious! The affiliate hotel across the street was great for breakfast or a nightcap. We look forward to a return visit!
Read More
Linda
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property makes a great first impression with friendly and helpful staff, lovely pool area, good dining. Rooms a little tight but well equipped, though the in-counter fridge was not very cold. The spa shower was 10/10. Sleep, however, was difficult. Because of its size this hotel appeals to groups and conferences and the doors close heavily, shake the walls and echo down the hall as group members go between rooms throughout the night. We were really looking forward to this stay but will not return and would not recommend. There are more comfortable sleeps in Banff at this price.
Read More
Chisom
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing
Alexandrea
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was amazing, they couldnt have been more helpful. Rooms were very clean. Great water pressure in the shower. Hot tub was clean and well maintained with an amazing view.
Marniesa Monet
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were super lovely and they were flexible with our check-out. I stayed in the winter and found it to be a bit slippery near the entrance of the hotel, but was otherwise well maintained.
Angel
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Best hotel I have ever been to. Staff was always helpful and kind.
Danni
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was clean, great hot pools, and enjoyed having a cafe right in the area. We enjoyed the Rocky Mountain Co soaps and shampoos in the bathrooms.
Jennifer
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms were nice and clean. The roof top hot tub was amazing. Definitely will stay there again.
Number of reviews per page
20
40