How many rooms are available at The Lancaster Hotel?

The Lancaster Hotel has 46 rooms in total.

Does The Lancaster Hotel provide parking?

Yes, The Lancaster Hotel provides parking. Please confirm details directly with the hotel.

What do past guests say about The Lancaster Hotel?

The Lancaster Hotel is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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The Lancaster Hotel

Name: The Lancaster Hotel
Address: 36 Lancaster Gate, Bayswater, City of Westminster, Central London, London, England, W2 3NP, 36 Lancaster Gate, W2 3NP, England
Rating: 7.8

Hotels

7.8

/10

Pleasant

949 reviews

What Guests Say About Their Stay

A Asrullah MS

9.1

/ 10

Location, perfect. The check-in and check-out process was quick and efficient. The front liner's very polite and helpful. The room is spotless, spacious with very comfortable bed. The bathroom is clean and equipped with warmer for your towel. The restaurant serve English breakfast. I surely will come back one day.

Harriet

10.0

/ 10

Easy check in with friendly staff. clean and quiet room. Excellent location and great value price.

Muhammad Kabir

10.0

/ 10

Very clean room and the staff were extremely friendly and helpful. I'm looking forward to coming back again. This is definitely my new place to stay whenever I'm in London!

Corey

10.0

/ 10

Other than a small appliance (coffee maker) that needed replacement because it was not working properly, the room itself, location, staff and all around quality of the hotel was very good, reasonably priced for its value, and would be recommended for guests and visitors who want convenient access to Paddington Stn (and the very efficient and well-connected Elizabeth Line, and other lines/tube hubs of Paddington incl. LHR airport!) as well as lovely Kensington Gardens/Hyde Park. Overall recommended for mid-priced and good value stays in Central London.

In the Area

See Map

36 Lancaster Gate, Bayswater, City of Westminster, Central London, London, England, W2 3NP

Main Facilities

24-Hour Front Desk

Elevator

WiFi

note: hotel was previously named The Chapter Hotels - Lancaster Gate The Lancaster Hotel is located in area / city City of Westminster. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in The Lancaster Hotel

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What's around The Lancaster Hotel

36 Lancaster Gate, Bayswater, City of Westminster, Central London, London, England, W2 3NP

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Discover More About The Lancaster Hotel

General

Near Kensington Gardens

Location

With a stay at The Lancaster Hotel, you'll be centrally located in London, steps from Kensington Gardens and 7 minutes by foot from Hyde Park. This hotel is 1 mi (1.6 km) from Marble Arch and 1.6 mi (2.5 km) from Oxford Street.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Kensington Gardens - 0.2 km / 0.1 mi
Hyde Park - 0.6 km / 0.4 mi
Kensington Palace - 1.3 km / 0.8 mi
Paddington Central - 1.3 km / 0.8 mi
Kensington High Street - 1.3 km / 0.8 mi
Royal Albert Hall - 1.4 km / 0.9 mi
Portobello Road Market - 1.6 km / 1 mi
Imperial College London - 1.6 km / 1 mi
Marble Arch - 1.7 km / 1.1 mi
Park Lane - 1.8 km / 1.1 mi
Science Museum - 1.9 km / 1.2 mi
Cromwell Road - 2 km / 1.3 mi
Selfridges - 2.1 km / 1.3 mi
Victoria and Albert Museum - 2.2 km / 1.4 mi
Natural History Museum - 2.3 km / 1.4 mi

The nearest airports are:
London City Airport (LCY) - 18.9 km / 11.7 mi
Heathrow Airport (LHR) - 25.1 km / 15.6 mi
Gatwick Airport (LGW) - 92.8 km / 57.7 mi
Luton Airport (LTN) - 60 km / 37.3 mi
Farnborough (FAB) - 61.5 km / 38.2 mi

The preferred airport for The Lancaster Hotel is Heathrow Airport (LHR).

Facilities

Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.

Business Facilities

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Dining

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.

Rooms

Make yourself at home in one of the 46 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have hair dryers and bathrobes. Housekeeping is provided daily, and irons/ironing boards can be requested.

All facilities in The Lancaster Hotel

Common Space

Lobby

Exterior

Others

Restaurant

Hotel Services

Luggage storage
Multilingual staff
24-hour Receptionist

Public Facilities

Smoke-free area
Elevator

Food and Drinks

Breakfast

Connectivity

Free WiFi

Accommodation Policy & General Information in The Lancaster Hotel

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Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Contactless check-out is available.

Check-in/Check-out Time

Check-in:

15:00 - 01:00

Check-out:

Before 12:00

Fee for buffet breakfast: approximately GBP 14.99 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, Essential workers only - NO

General Information

Popular Facilities	24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - 01:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Lancaster Hotel	46
Number of floors in The Lancaster Hotel	6
Another facilities in The Lancaster Hotel	Luggage storage, Multilingual staff, 24-hour Receptionist, Smoke-free area, Breakfast

Frequently asked question in The Lancaster Hotel

What are available facilities at The Lancaster Hotel?

There are top facilites at The Lancaster Hotel such as 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Lancaster Hotel?

The standard check-in time at The Lancaster Hotel is starting from 15:00 - 01:00 while the latest check-out time is at Before 12:00

Does The Lancaster Hotel provide breakfast?

Yes, The Lancaster Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Lancaster Hotel?

The Lancaster Hotel is a 4.0-star hotel.

How many floors does The Lancaster Hotel have?

The Lancaster Hotel has 6 floors.

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More Reviews from Other Guests in The Lancaster Hotel

Overall Ratings & Reviews The Lancaster Hotel

Traveloka (1)

Other sources (948)

7.8

Pleasant

From 948 reviews

Cleanliness

8.0

Room Comfort

7.4

Location

8.8

Service and Facilites

8.0

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Traveler Reviews The Lancaster Hotel

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Top reviews

Kieran

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Clean room, friendly staff

Cora

with Children

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Mini fridge had food in it from previous guest when we arrived. We asked to have it removed and cleaned out, this was not done. We had to remove the food ourselves. Beds not comfortable.

Rudmila

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Rooms are clean and new. Service is poor. Heating didn't work in Feb in London, and they ignored my requests to fix it until the 4th time I mentioned it in 2 days. They sent a space heater. Don't take room 10 if you can go up and down stairs or have heavy bags. No help with that is available.

Harriet

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Easy check in with friendly staff. clean and quiet room. Excellent location and great value price.

Sadie

Friends and Family with Friends

4.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

One of the rooms had tiny jumping bugs in !! It was only for one night and they were in the bathroom so we sucked it up and stayed but I wouldn’t stay again and shower wouldn’t get hot

shamaila

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

It was good and clean

Kristen

Friends and Family Family

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Staff were absolutely awesome! The gentleman that was there at 4 am when we checked out went above and beyond what was expected! My husbands neck pillow fell off his suitcase in the elevator and this gentleman ran two blocks to catch us to return it!

Isabella

Business and Leisure

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The best hotel I’ve stayed in in London

Nathan

with Partner

8.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Clean room. Helpful staff

Christina

Business

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Check in was straight forward, location was good - close to the tube station, and Hyde park. It was a little tricky to find a nice looking restaurant within 10 mins walking distance, but that's personal taste. The hotel is located on a lovely tradition street which was nice, and the coffee machine in the lobby was a nice touch. Bed was comfortable, good sized bathroom and it was all clean too. The common area downstairs was ok, but some updating/modernization would be great, especially to the hall ways, a little bar or somewhere for cold drinks and snacks would be nice too. This would make it 4 star. Overall a nice stay.

Muhammad Kabir

Leisure

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Very clean room and the staff were extremely friendly and helpful. I'm looking forward to coming back again. This is definitely my new place to stay whenever I'm in London!

Michelle

Friends and Family Family

8.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

The staff were lovely they couldn’t do enough for you, room was ok, mattress on the big bed wasn’t great, pillows are very flat, 2 plug sockets were burnt out so couldn’t be used. Carpet was very dusty. Cups could be bigger for a tea or coffee & replenished daily. Apart from a few minor details that could be fixed we were happy with the location

Andrew

Friends and Family Family

8.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Staff very good,very friendly.Room clean and bed comfortable. Only thing that let it down was the smoke alarm in the room,bright green light.I like a dark room when sleeping and the light is to bright.

Simon

8.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Clean staff superb highly recommend

Corey

Business and Leisure

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Mehvr

Friends and Family Family

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Amazing room, great breakfast. Amenities were good. Stayed for 6 days with my family and thoroughly enjoyed.

Jon

8.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Staff were great, room was warm & clean- location is amazing for the cost. Only one star down as don't expect a 4 star hotel, but we will revisit.

James

Leisure with Partner

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

The setting of the hotel is marvellous very well decorated, bedroom nice and the staff were terrific. Right next to hyde Park and easy bus ride into city. Will be going again

Justine

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

had a great stay , room was fine , very quiet safe area near paddington and Hyde park , Queensway an bayswater tube just a little stroll away , what can I say lovely staff , plenty of selection at breakfast , slept well , very clean.

mayra itzel

Leisure with Children

6.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Es hotel muy frío, no lo recomiendo para niños. El buffet del desayuno tiene pocas opciones El internet no llega a todas las áreas La primera noche tuvimos un problema con nuestra tarjeta de banco y nos dejaron entrar sin problema, El segundo día la energía eléctrica de la habitación falló y no había calefacción ni televisión ni nada… No es la habitación que está en la imagen … esperábamos una cama grande como la foto pero nos dieron dos camas como esta en la descripción

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.