The Grand, York

Hotels
9.5
/10
Exceptional
1,159 reviews

What Guests Say About Their Stay

PAULA

10.0
/ 10
The best part for me was having a Christmas tree in our room, absolutely perfect!!!! Loved it!

Eric Thomas

10.0
/ 10
Love this hotel. The rooms were very spacious and the bed was very comfortable. This is definitely a 5 star hotel. The staff was amazing.

Clare

10.0
/ 10
Great location, parking 2 mins walk away. Staff are fantastic! Great choice of breakfast options. Highly recommend
In the Area
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Station Rise, York, England, YO1 6GD

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at The Grand, York is a good choice when you are visiting York. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Grand, York

Station Rise, York, England, YO1 6GD
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Lobby The Grand, York
Lobby 2 The Grand, York

Discover More About The Grand, York

General


Near York City Walls

Location


A stay at The Grand, York places you in the heart of York, within a 10-minute walk of York Minster and York City Walls. This luxury hotel is 0.5 mi (0.8 km) from Shambles and 1.4 mi (2.3 km) from York Racecourse.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Yorkshire Museum Gardens - 0.4 km / 0.3 mi
York Central Library - 0.4 km / 0.3 mi
Micklegate Bar - 0.4 km / 0.3 mi
Hospitium - 0.5 km / 0.3 mi
Yorkshire Museum - 0.5 km / 0.3 mi
York Mansion House - 0.5 km / 0.3 mi
St. Helen's Square - 0.5 km / 0.3 mi
Multangular Tower - 0.5 km / 0.3 mi
York Guildhall - 0.5 km / 0.3 mi
Bar Convent Museum - 0.5 km / 0.3 mi
York Theatre Royal - 0.5 km / 0.3 mi
Stonegate - 0.5 km / 0.3 mi
St. Mary's Abbey - 0.6 km / 0.3 mi
De Grey Rooms - 0.6 km / 0.4 mi
St Mary's Lodge - 0.6 km / 0.4 mi

The preferred airport for The Grand, York is Leeds (LBA-Leeds Bradford) - 48.9 km / 30.4 mi

Facilities


Relax and unwind with massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. Additional amenities at this Edwardian hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms.

Dining


Grab a bite at The Rise, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 10:30 AM for a fee.

Rooms


Stay in one of 207 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in The Grand, York

Bar, Cafe and Lounge The Grand, York
Bar, Cafe and Lounge
Swimming Pool The Grand, York
Swimming Pool
Entertainment Facility The Grand, York
Entertainment Facility
Fitness Center The Grand, York
Fitness Center
Functional Hall The Grand, York
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Spa
  • Sauna
  • Steam room

Accessibilty

  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area
  • Safety deposit box

General

  • Rooftop terrace
  • Banquet
  • Terrace

Food and Drinks

  • Vegetarian meal
  • Breakfast

Business Facilities

  • Meeting rooms
  • Conference rooms

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Grand, York

Translate
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

  • Fee for full breakfast: approximately GBP 30 for adults and GBP 20 for children
  • Valet parking fee: GBP 49.50 per night
  • Nearby parking fee: GBP 40 per night (328 ft away)
  • Crib (infant bed) fee: GBP 15.0 per night
  • Rollaway bed fee: GBP 40.0 per night
  • Pool fee: GBP 45 per person per night
  • Spa fee: GBP 45 per person per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, Green Tourism Program, Parking height restrictions apply, Cashless transactions are available

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Grand, York
207
Number of floors in The Grand, York
5
Another facilities in The Grand, York
Laundry service, Multilingual staff, Wedding service, Luggage storage, Express check-out

Frequently asked question in The Grand, York

What are available facilities at The Grand, York?
There are top facilites at The Grand, York such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Grand, York?
The standard check-in time at The Grand, York is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does The Grand, York provide breakfast?
Yes, The Grand, York provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Grand, York?
The Grand, York is a 5.0-star hotel.
How many floors does The Grand, York have?
The Grand, York has 5 floors.
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More Reviews from Other Guests in The Grand, York

Overall Ratings & Reviews The Grand, York

Traveloka (2)
Other sources (1,157)
9.6
Exceptional
From 1,157 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Grand, York

Number of reviews per page
20
40
Top reviews
PAULA
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The best part for me was having a Christmas tree in our room, absolutely perfect!!!! Loved it!
katrina
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Friendly and helpful staff at front desk and on the door. Sadly the staff in the 1906 bar left a lot to be desired. Great location, a short walk to the train station and into the town centre.
Hk
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was very comfortable and clean and my treatments at the spa were fabulous. Was disappointed in the initial service at reception and spa, however when we spoke with Caolan on reception on Saturday evening he was very understanding and tried to satisfy our upset. My issues were that on booking my treatments, we received confirmation but were not made aware that the spa was not included, otherwise we would have booked. When we got there, the receptionist and spa receptionist was quite abrupt. In addition we had to wait until 4pm for room to be serviced, which I had to chase numerous times. Eslam and Caolan made up for poor service received up until that point, as Caolan was straight onto this.
Read More
Andrew
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Amazing hotel … staff fantastic will definitely return!
Tristin
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Luxurious hotel, close to station.
Christopher
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A Grand Hotel indeed. The Hotel is very close to York Railway Station and has all the facilities one would expect from a five-star hotel. The rooms are very spacious, clean and modern looking with all aspects of your stay taken care of prior (if required by the staff) The rooms are also serviced daily, which is of a great benefit whilst you are out in the City. The bar areas are also calming and welcoming. Truly a five-star Hotel indeed.
Read More
Eric Thomas
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Love this hotel. The rooms were very spacious and the bed was very comfortable. This is definitely a 5 star hotel. The staff was amazing.
Beverley
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The bed headboard in the room was badly worn out would not expect this from a five star hotel and huge amount of dust on it
Sally
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Yes
Clare
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location, parking 2 mins walk away. Staff are fantastic! Great choice of breakfast options. Highly recommend
Simon
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Simply perfect… rooms, service, etc. and the Subrosa spa was absolutely amazing!
Andrew
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Service is amazing
Neil
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Wayne upon arrival is always excellent.
Teresa
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful room, excellent service. Great breakfast
Risto
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We had a wonderful stay at The Grand, York. The rooms are big, beautifully maintained, and incredibly comfortable. The bed was excellent, and the shower was powerful and relaxing — exactly what you want after a long day. The food was very good, with great quality and variety, and the service throughout the hotel was outstanding. Every member of staff was happy, helpful, and genuinely welcoming, which made the stay feel extra special. The spa was absolutely amazing — a real highlight and perfect for unwinding. Overall, a fantastic hotel that combines comfort, great service, and luxury in a brilliant location. Highly recommended.
Read More
Abi
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Amazing stay, friendly staff. Plenty of facilities. Had to request voucher that came with VIP access booking but this was no issue
CLIFFORD
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

From the moment we arrived we were made very welcome. I have stayed in many hotels but the Grand was the best overall by far. The staff are 1st class. Nothing too much trouble and the hotel and bedrooms were spotless. There is nothing that I would change.
david
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

.
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Friendly staff and lovely room
Annette
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great staff, lovely room!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 The Grand, York

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Grand, York

Traveloka (2)
Other sources (1,157)
9.6
Exceptional
From 1,157 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Grand, York

Number of reviews per page
20
40
Top reviews
PAULA
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The best part for me was having a Christmas tree in our room, absolutely perfect!!!! Loved it!
katrina
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Friendly and helpful staff at front desk and on the door. Sadly the staff in the 1906 bar left a lot to be desired. Great location, a short walk to the train station and into the town centre.
Hk
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was very comfortable and clean and my treatments at the spa were fabulous. Was disappointed in the initial service at reception and spa, however when we spoke with Caolan on reception on Saturday evening he was very understanding and tried to satisfy our upset. My issues were that on booking my treatments, we received confirmation but were not made aware that the spa was not included, otherwise we would have booked. When we got there, the receptionist and spa receptionist was quite abrupt. In addition we had to wait until 4pm for room to be serviced, which I had to chase numerous times. Eslam and Caolan made up for poor service received up until that point, as Caolan was straight onto this.
Read More
Andrew
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Amazing hotel … staff fantastic will definitely return!
Tristin
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Luxurious hotel, close to station.
Christopher
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A Grand Hotel indeed. The Hotel is very close to York Railway Station and has all the facilities one would expect from a five-star hotel. The rooms are very spacious, clean and modern looking with all aspects of your stay taken care of prior (if required by the staff) The rooms are also serviced daily, which is of a great benefit whilst you are out in the City. The bar areas are also calming and welcoming. Truly a five-star Hotel indeed.
Read More
Eric Thomas
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Love this hotel. The rooms were very spacious and the bed was very comfortable. This is definitely a 5 star hotel. The staff was amazing.
Beverley
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The bed headboard in the room was badly worn out would not expect this from a five star hotel and huge amount of dust on it
Sally
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Yes
Clare
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location, parking 2 mins walk away. Staff are fantastic! Great choice of breakfast options. Highly recommend
Simon
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Simply perfect… rooms, service, etc. and the Subrosa spa was absolutely amazing!
Andrew
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Service is amazing
Neil
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Wayne upon arrival is always excellent.
Teresa
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful room, excellent service. Great breakfast
Risto
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We had a wonderful stay at The Grand, York. The rooms are big, beautifully maintained, and incredibly comfortable. The bed was excellent, and the shower was powerful and relaxing — exactly what you want after a long day. The food was very good, with great quality and variety, and the service throughout the hotel was outstanding. Every member of staff was happy, helpful, and genuinely welcoming, which made the stay feel extra special. The spa was absolutely amazing — a real highlight and perfect for unwinding. Overall, a fantastic hotel that combines comfort, great service, and luxury in a brilliant location. Highly recommended.
Read More
Abi
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Amazing stay, friendly staff. Plenty of facilities. Had to request voucher that came with VIP access booking but this was no issue
CLIFFORD
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

From the moment we arrived we were made very welcome. I have stayed in many hotels but the Grand was the best overall by far. The staff are 1st class. Nothing too much trouble and the hotel and bedrooms were spotless. There is nothing that I would change.
david
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

.
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Friendly staff and lovely room
Annette
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great staff, lovely room!
Number of reviews per page
20
40