The Mill Hotel & Spa

Hotels
8.8
/10
Very Good
2,207 reviews

What Guests Say About Their Stay

Amanda

10.0
/ 10
The staff were absolutely lovely so pleasant . Had a very relaxing stay with an excellent salt scrub in the spa . Highly recommend

Corinne

10.0
/ 10
Everything was fine, just one niggle, the bed was in need of a mattress topper as I could feel the mattress springs digging into my back! The facilities and spa treatments were excellent, and I’d like to return for another mini break. Great location, handy for city visits on foot, with nearby pubs and restaurants.

Lynn

10.0
/ 10
Lovely hotel in good location with easy access to the city centre . Efficient and friendly staff and breakfast was very good.
In the Area
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Milton Street, Cheshire West and Chester, England, CH1 3NF

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at The Mill Hotel & Spa is a good choice when you are visiting Cheshire West and Chester. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Mill Hotel & Spa

Milton Street, Cheshire West and Chester, England, CH1 3NF
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Discover More About The Mill Hotel & Spa

General


Near Chester City Walls

Location


With a stay at The Mill Hotel & Spa in Chester, you'll be within a 5-minute drive of Chester City Walls and Chester Racecourse. This spa hotel is 3.7 mi (5.9 km) from Chester Zoo and 6.7 mi (10.8 km) from Cheshire Oaks Designer Outlet.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Grosvenor Park - 0.6 km / 0.4 mi
The Rows of Chester - 0.6 km / 0.4 mi
Eastgate Clock - 0.7 km / 0.4 mi
Chester Cathedral - 0.7 km / 0.5 mi
Storyhouse - 0.8 km / 0.5 mi
Chester Town Hall - 0.8 km / 0.5 mi
Chester City Walls - 0.8 km / 0.5 mi
St John the Baptist Church - 0.8 km / 0.5 mi
Roman Amphitheatre - 0.9 km / 0.5 mi
Newgate - 0.9 km / 0.6 mi
Chester Roman Gardens - 0.9 km / 0.6 mi
Grosvenor Museum - 1.2 km / 0.8 mi
University of Chester - 1.2 km / 0.8 mi
Old Dee Bridge - 1.3 km / 0.8 mi
Chester Racecourse - 1.4 km / 0.9 mi

The nearest airports are:
Chester (CEG-Hawarden) - 16.3 km / 10.1 mi
John Lennon Airport (LPL) - 41.5 km / 25.8 mi
Manchester Airport (MAN) - 55.8 km / 34.7 mi

The preferred airport for The Mill Hotel & Spa is John Lennon Airport (LPL).

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.

Business Facilities


Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Dining


Grab a bite at The Canal Barge, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7 AM to 10:00 AM.

Rooms


Make yourself at home in one of the 132 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.

All facilities in The Mill Hotel & Spa

Bar, Cafe and Lounge The Mill Hotel & Spa
Bar, Cafe and Lounge
Swimming Pool The Mill Hotel & Spa
Swimming Pool
Entertainment Facility The Mill Hotel & Spa
Entertainment Facility
Fitness Center The Mill Hotel & Spa
Fitness Center
Common Space The Mill Hotel & Spa
Common Space

Things to Do

  • Health club
  • Indoor pool
  • Spa
  • Sauna
  • Steam room

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Mill Hotel & Spa

Translate
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
15:00 - 06:00
Check-out:
Before 11:00

  • Self parking fee: GBP 12.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, Contactless check-in is available, Essential workers only - NO

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 06:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Mill Hotel & Spa
132
Number of floors in The Mill Hotel & Spa
5
Another facilities in The Mill Hotel & Spa
Health club, Indoor pool, Spa, Sauna, Steam room

Frequently asked question in The Mill Hotel & Spa

What are available facilities at The Mill Hotel & Spa?
There are top facilites at The Mill Hotel & Spa such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Mill Hotel & Spa?
The standard check-in time at The Mill Hotel & Spa is starting from 15:00 - 06:00 while the latest check-out time is at Before 11:00
Does The Mill Hotel & Spa provide breakfast?
Yes, The Mill Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Mill Hotel & Spa?
The Mill Hotel & Spa is a 3.0-star hotel.
How many floors does The Mill Hotel & Spa have?
The Mill Hotel & Spa has 5 floors.
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More Reviews from Other Guests in The Mill Hotel & Spa

8.8
Very Good
From 2,225 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.4

Sort by
Most Relevant
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Traveler Reviews The Mill Hotel & Spa

Number of reviews per page
20
40
Top reviews
Sheila
icon-
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

My room was clean and spacious. There was a chair in the room in poor condition that needed to be removed and replaced but otherwise it was comfortable. There is an excellent gym and a small but good hotel pool. I didn't use the spa but there is one at the hotel. Parking is expensive at GBP12 overnight but this may be standard for Chester. Breakfast is a buffet, food was plentiful and hot. The staff members were welcoming and helpful throughout the hotel.
Read More
Lesley
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff very friendly. Good gym and pool facilities. Breakfast options good.
Amanda
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The staff were absolutely lovely so pleasant . Had a very relaxing stay with an excellent salt scrub in the spa . Highly recommend
Kevin
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great staff in the breakfast room food good
Carl
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

On arrival the reception, bar and dining room looked really nice. The first room we were given was very disappointing and looked nothing like the image on the website. It was quite small and had very large dark wood furniture. We requested a different room and the second room was much better. We didn’t understand why we had been given an inferior room to the one we had booked. Receptionist was quite abrupt when we asked to be changed but did it. Food in the bar was good and the waiting staff were lovely. Breakfast was really nice.
Read More
George
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

One night fadt check-in
Colleen
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good location for shopping in Chester
THEO
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room 430 - whilst the bedroom was lovely and generous and clean - the bathroom was small and frustrating. Nowhere to put toiletries, nowhere to hang towels. Handbasin was small and you could not bend forward when cleaning teeth as you’d hit your head on the glass shelf. Shower cubicle was very very small indeed and the controls for the shower was a large bulging control that ate into that space - cubicle was so small you kept hitting your elbows on the wall or shower screen. Overall the hotel is excellent but this bathroom let it down badly.
Read More
Corinne
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was fine, just one niggle, the bed was in need of a mattress topper as I could feel the mattress springs digging into my back! The facilities and spa treatments were excellent, and I’d like to return for another mini break. Great location, handy for city visits on foot, with nearby pubs and restaurants.
Faith
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The location of this hotel is excellent, at first sight it appears fantastic but it is a little tired. The member of staff who greeted us was a little abrupt which took me a little bit by surprise, when I asked about and whether I needed to book she said yes, but there isn’t many slots left. That felt a little odd as our room included breakfast, we did book breakfast, she then asked if we had stayed before, we hadn’t, so she explained about how to get to the spa. Our room was a little tired but clean and large. The shower/water in this hotel is extremely hot so I would say be a bit careful. In the morning we went down to breakfast, it was buffet style and ok, plenty of seating. The staff were lovely and friendly, couldn’t be more helpful. The spa is basic but nice if you want a quick swim, sauna and steam, then perfect. Overall an ok stay for the money we paid for the centre of Chester.
Read More
Ruth
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location as not far from centre. Room (delux double) quite nice, clean however room would benefit from air con as it was uncomfortably warm (despite being cold outside).
Lynn
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely hotel in good location with easy access to the city centre . Efficient and friendly staff and breakfast was very good.
Archie
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff at the Mill hotel were absolutely amazing.
Ian
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everything close by spa was excellent
Patricia
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff at reception were friendly and helpful. Check in was quick and easy. We had a 3rd floor room which overlooked the canal. It was very nice, with comfy beds and some original, industrial features. The only negative was the bathroom. It had a bath, which we never use, and a shower over it. The water pressure was poor, the shower kept running cold. The bathroom definitely needed an upgrade, a walk in shower would have really made a difference. The spa area was nice, the pool was a good temperature. We had a drink in the bar area which was pleasant to sit in and the menu looked varied, although we didn’t eat there. The hotel was close to the city centre which was within walking distance. We really enjoyed our stay here and would definitely book again. We did ask on leaving if they had rooms with walk in showers which they did so we would make sure we booked one of those.
Read More
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Ideally placed close to the City centre. Excellent value for money.
Tanya
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good night stay. Comfy room. Breakfast could have had a couple of more different options.
Kay
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely clean hotel staff were friendly spa had all the amenities you needed , location is great for the city centre .
Wendy
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

City centre was only a short walk away.
Lydia
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely Place, Does get a little warm in the morning, but was perfect for us wanting a who wanted a shopping trip weekend away
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 The Mill Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 2,225 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Mill Hotel & Spa

Number of reviews per page
20
40
Top reviews
Sheila
icon-
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

My room was clean and spacious. There was a chair in the room in poor condition that needed to be removed and replaced but otherwise it was comfortable. There is an excellent gym and a small but good hotel pool. I didn't use the spa but there is one at the hotel. Parking is expensive at GBP12 overnight but this may be standard for Chester. Breakfast is a buffet, food was plentiful and hot. The staff members were welcoming and helpful throughout the hotel.
Read More
Lesley
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff very friendly. Good gym and pool facilities. Breakfast options good.
Amanda
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The staff were absolutely lovely so pleasant . Had a very relaxing stay with an excellent salt scrub in the spa . Highly recommend
Kevin
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great staff in the breakfast room food good
Carl
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

On arrival the reception, bar and dining room looked really nice. The first room we were given was very disappointing and looked nothing like the image on the website. It was quite small and had very large dark wood furniture. We requested a different room and the second room was much better. We didn’t understand why we had been given an inferior room to the one we had booked. Receptionist was quite abrupt when we asked to be changed but did it. Food in the bar was good and the waiting staff were lovely. Breakfast was really nice.
Read More
George
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

One night fadt check-in
Colleen
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good location for shopping in Chester
THEO
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room 430 - whilst the bedroom was lovely and generous and clean - the bathroom was small and frustrating. Nowhere to put toiletries, nowhere to hang towels. Handbasin was small and you could not bend forward when cleaning teeth as you’d hit your head on the glass shelf. Shower cubicle was very very small indeed and the controls for the shower was a large bulging control that ate into that space - cubicle was so small you kept hitting your elbows on the wall or shower screen. Overall the hotel is excellent but this bathroom let it down badly.
Read More
Corinne
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was fine, just one niggle, the bed was in need of a mattress topper as I could feel the mattress springs digging into my back! The facilities and spa treatments were excellent, and I’d like to return for another mini break. Great location, handy for city visits on foot, with nearby pubs and restaurants.
Faith
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The location of this hotel is excellent, at first sight it appears fantastic but it is a little tired. The member of staff who greeted us was a little abrupt which took me a little bit by surprise, when I asked about and whether I needed to book she said yes, but there isn’t many slots left. That felt a little odd as our room included breakfast, we did book breakfast, she then asked if we had stayed before, we hadn’t, so she explained about how to get to the spa. Our room was a little tired but clean and large. The shower/water in this hotel is extremely hot so I would say be a bit careful. In the morning we went down to breakfast, it was buffet style and ok, plenty of seating. The staff were lovely and friendly, couldn’t be more helpful. The spa is basic but nice if you want a quick swim, sauna and steam, then perfect. Overall an ok stay for the money we paid for the centre of Chester.
Read More
Ruth
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location as not far from centre. Room (delux double) quite nice, clean however room would benefit from air con as it was uncomfortably warm (despite being cold outside).
Lynn
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely hotel in good location with easy access to the city centre . Efficient and friendly staff and breakfast was very good.
Archie
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff at the Mill hotel were absolutely amazing.
Ian
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everything close by spa was excellent
Patricia
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff at reception were friendly and helpful. Check in was quick and easy. We had a 3rd floor room which overlooked the canal. It was very nice, with comfy beds and some original, industrial features. The only negative was the bathroom. It had a bath, which we never use, and a shower over it. The water pressure was poor, the shower kept running cold. The bathroom definitely needed an upgrade, a walk in shower would have really made a difference. The spa area was nice, the pool was a good temperature. We had a drink in the bar area which was pleasant to sit in and the menu looked varied, although we didn’t eat there. The hotel was close to the city centre which was within walking distance. We really enjoyed our stay here and would definitely book again. We did ask on leaving if they had rooms with walk in showers which they did so we would make sure we booked one of those.
Read More
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Ideally placed close to the City centre. Excellent value for money.
Tanya
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good night stay. Comfy room. Breakfast could have had a couple of more different options.
Kay
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely clean hotel staff were friendly spa had all the amenities you needed , location is great for the city centre .
Wendy
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

City centre was only a short walk away.
Lydia
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely Place, Does get a little warm in the morning, but was perfect for us wanting a who wanted a shopping trip weekend away
Number of reviews per page
20
40