How many rooms are available at Bekizaar Hotel Surabaya?

Bekizaar Hotel Surabaya has 96 rooms in total.

Does Bekizaar Hotel Surabaya provide parking?

Yes, Bekizaar Hotel Surabaya provides parking. Please confirm details directly with the hotel.

Does Bekizaar Hotel Surabaya provide early check-in?

Yes, early check-in is available at Bekizaar Hotel Surabaya, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about Bekizaar Hotel Surabaya?

Bekizaar Hotel Surabaya is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Bekizaar Hotel Surabaya

Name: Bekizaar Hotel Surabaya
Address: Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271, Jl. Basuki Rahmad No. 15, Jawa Timur, 60271, Indonesia
Rating: 8.4

Hotels

Preferred Partner

8.4

/10

Very Good

9,095 reviews

What Guests Say About Their Stay

Distance To City Center (491)

Staff Friendliness (447)

Accessibility (385)

Bedroom (372)

Verified Traveler

10.0

/ 10

Overall, everything is satisfactory.. The staff is friendly & very helpful, the room is clean, the water heater is quite good, the AC is cold. Right across from TP, although it turns out you have to go to the pedestrian bridge first. If you are lazy to cross, there are lots of fast food next door, just walk a short distance. I don't know about breakfast, chose a room without breakfast because I deliberately went culinary since morning. Next time I go to Surabaya, Bekizaar Hotel will be on my top list of choices ☺️

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Verified Traveler

9.4

/ 10

The hotel is very strategically located in front of Tunjungan Plaza and close to everything. The rooms are clean and reasonably priced. There's a cafe in front, which is really nice to sit around. I forgot to take a photo, and if I ever go back to Surabaya, I'd definitely stay at this hotel. The staff are also friendly, including the security guards, who are friendly and helpful.

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FRANCISCA A.

9.4

/ 10

If you want to be close to the mall, I recommend staying at this hotel. It's very pleasant and comfortable. The staff is very friendly and helpful.

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S***i

10.0

/ 10

Friendly staff, excellent service, very affordable prices, close to mall access, delicious food with quite a variety, always stay here when in Surabaya.

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Anto

9.7

/ 10

A place to stay in the city center, across from TP, and close to everything. Everything was great, from the service to the cleanliness of the rooms to the comfort.

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In the Area

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Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at Bekizaar Hotel Surabaya is a good choice when you are visiting Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Bekizaar Hotel Surabaya

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What's around Bekizaar Hotel Surabaya

Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

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Discover More About Bekizaar Hotel Surabaya

Location

Staying at Bekizaar Hotel Surabaya is a good choice when you are visiting Genteng.

About Bekizaar Hotel Surabaya

For you, travelers who wish to travel comfortably on a budget, Bekizaar Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.

Are you a shopaholic? Staying at Bekizaar Hotel Surabaya will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Bekizaar Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Bekizaar Hotel Surabaya, a wonderful accommodation for your family holiday.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Bekizaar Hotel Surabaya.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Bekizaar Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Bekizaar Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Bekizaar Hotel Surabaya is the right place to stay.

All facilities in Bekizaar Hotel Surabaya

Bar, Cafe and Lounge

Functional Hall

Lobby

Accommodation Services

Exterior

Public Facilities

Parking
Coffee/tea in lobby
Early check-in
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Breakfast
Buffet breakfast
Set menu dinner
Set menu lunch

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Shower
TV

Business Facilities

Business center
Computer station
Meeting facilities
Photocopier
Projector

General

AC
Non-smoking room
Smoking area

Transportation

Car rental
Valet parking

Accessibilty

Accessibility equipment
Accessible parking

Nearby Facilities

Gift shop
Shops

Things to Do

Barbecue
Massage

Connectivity

LAN Internet
Free WiFi

Kids and Pets

Babysitting

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Bekizaar Hotel Surabaya

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Important Note

Deposit Policy
Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Accommodation charges IDR 60,000/guest for extra breakfast.

Smoking is prohibited in the accommodation.

Pets are not allowed in the accommodation.

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Bekizaar Hotel Surabaya	96
Number of floors in Bekizaar Hotel Surabaya	8
Another facilities in Bekizaar Hotel Surabaya	Coffee/tea in lobby, Early check-in, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in Bekizaar Hotel Surabaya

What are available facilities at Bekizaar Hotel Surabaya?

There are top facilites at Bekizaar Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Bekizaar Hotel Surabaya?

The standard check-in time at Bekizaar Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Bekizaar Hotel Surabaya provide breakfast?

Yes, Bekizaar Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Bekizaar Hotel Surabaya?

Bekizaar Hotel Surabaya is a 3.0-star hotel.

How many floors does Bekizaar Hotel Surabaya have?

Bekizaar Hotel Surabaya has 8 floors.

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More Reviews from Other Guests in Bekizaar Hotel Surabaya

Overall Ratings & Reviews Bekizaar Hotel Surabaya

Traveloka (9,055)

Other sources (40)

8.5

Very Good

From 9,055 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.4

Meal

8.1

Location

8.9

Service and Facilites

8.5

People often mention about Bekizaar Hotel Surabaya

All

Distance to City Center (308)

Staff Friendliness (283)

Bedroom (252)

Accessibility (249)

Ambiance (249)

Bathroom (234)

Surroundings (231)

Hotel Area (230)

Check-in/out Time (179)

Taste (173)

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Traveler Reviews Bekizaar Hotel Surabaya

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Customer reviews

Y***i

9.7

/10

Reviewed 1 day(s) ago

It's close by, but it's so much fun without the hassle. It's super easy to get to everything, top notch 😅

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l***a

Business

10.0

/10

Reviewed 3 day(s) ago

It's nice, you won't be disappointed.

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Accommodation's Reply

25 Jun 2026

Dear Valued Guest, Thank you for your excellent review and feedback. We are delighted to hear that you enjoyed your stay at Bekisar Hotel Surabaya. Guest satisfaction is our top priority, and your feedback encourages our entire team to continue striving to provide the best service. We hope to welcome you back on your next visit to Surabaya. Sincerely, The Bekisar Hotel Management

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J***o

Transit

8.5

/10

Reviewed 5 day(s) ago

Good, cheap, strategic for stopping in Surabaya.

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Accommodation's Reply

25 Jun 2026

Dear Mr./Ms. J*o, Thank you for your positive review. We are delighted to hear that you enjoyed your stay at Bekisar Hotel Surabaya and were satisfied with our excellent location and value for money. We are committed to always providing the best comfort and service to all our guests. We hope to welcome you back again when you visit Surabaya. Sincerely, The Bekisar Hotel Management

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Y***h

Transit

10.0

/10

Reviewed 6 day(s) ago

The hotel is conveniently located in the city center close to shopping and entertainment centers, so it's a great value for money too.

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Accommodation's Reply

25 Jun 2026

Dear Mr./Ms. Y*h, Thank you for choosing Bekisar Hotel Surabaya and for taking the time to share your experience. We are delighted to hear that you enjoyed your stay and appreciated our excellent location in the heart of the city, close to shopping centers and entertainment venues. We especially appreciate your appreciation of the quality of service we provide at a reasonable price. Your review motivates us to continue striving to provide the best service to all our guests. We hope to welcome you back to Bekisar Hotel again in the future. Sincerely, Zainul Affandi, General Manager

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c***o

Business

8.8

/10

Reviewed 6 day(s) ago

The hotel staff is very friendly, and you are given two room keys, making it easy to manage when only one of you is out.

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Accommodation's Reply

23 Jun 2026

Dear Valued Guest, Thank you very much for your review and compliments. We are delighted to hear that you enjoyed the friendliness of our staff during your stay. We were also pleased that the provision of two room key cards added convenience to your activities during your stay. Such positive feedback encourages us to continue striving to provide the best service to all our guests. We hope to welcome you back to Bekisar Hotel Surabaya on your next visit. Sincerely, Sainul Affandi (General Manager)

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Y***h

Transit

10.0

/10

Reviewed 1 week(s) ago

A very pleasant hotel in terms of service and location.

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Accommodation's Reply

23 Jun 2026

Dear Mr./Ms. Y*h, Thank you very much for taking the time to share your valuable feedback and comments regarding Bekisar Hotel Surabaya. We are delighted to hear that you were satisfied with our service and excellent location. Your satisfaction and comfort are our top priority, and your appreciative words are a great encouragement to all our staff to strive for the best service. We hope to welcome you back again. Thank you very much, Zainur Apandi (General Manager)

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Verified Traveler

Leisure

10.0

/10

Reviewed 1 week(s) ago

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1 people find it helpful

Accommodation's Reply

23 Jun 2026

Dear Valued Guest, Thank you for your review and feedback. We are delighted to hear that you were satisfied with the friendliness of our staff, the cleanliness of the rooms, and the comfort of our amenities. Our excellent location directly opposite Tunjungan Plaza is a great advantage, allowing guests easy access to explore Surabaya and enjoy a wide variety of dining options around the hotel. Thank you for choosing Begisar Hotel as your top choice when visiting Surabaya. We look forward to welcoming you back again in the future. Sincerely, Zainul Afandi (General Manager)

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Hadi S.

Business

8.7

/10

Reviewed 1 week(s) ago

The hotel is strategically located near the mall, the rooms are clean but the breakfast menu needs improvement.

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1 people find it helpful

Accommodation's Reply

23 Jun 2026

Dear Mr. Hadi S., Thank you for taking the time to write a review about your stay at Bekisar Hotel Surabaya. We are delighted to hear that you enjoyed the hotel's excellent location and the cleanliness of your room. We also appreciate your feedback regarding the breakfast menu. We will forward this feedback to the relevant team to use in our evaluation process to improve the variety and quality of our breakfast in the future. We hope to welcome you back to Bekisar Hotel Surabaya again and provide you with an even better experience on your next visit. Sincerely, Sainul Affandi (General Manager)

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S***i

Leisure

10.0

/10

Reviewed 2 week(s) ago

The hotel staff is friendly, the rooms are comfortable.

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1 people find it helpful

Accommodation's Reply

15 Jun 2026

Dear Mr./Ms. S*i, Thank you for your review. We are delighted to know that the friendliness of our staff and the comfort of our rooms provided you with a memorable stay. Your positive review encourages us to continue striving to provide the best service to all our guests. We hope to welcome you back to Bekisar Hotel Surabaya on your next visit. Sincerely, Zainul Afandi, General Manager

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H***y

9.4

/10

Reviewed 2 week(s) ago

The staff is friendly, I happened to get a room near the housekeeping room so it was a bit noisy.

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2 people find it helpful

Accommodation's Reply

15 Jun 2026

Dear Mr./Ms. H*y, Thank you for taking the time to review your stay at Bekisar Hotel Surabaya. We are delighted that you enjoyed the friendly service from our staff. However, we apologize for the inconvenience you experienced regarding the noise surrounding your room. We will take your feedback into consideration to evaluate and improve guest comfort during your stay. Thank you for your feedback. We hope to welcome you back again for an even better stay in the future. Sincerely, Zainul Afandi, General Manager

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E***a

Transit

10.0

/10

Reviewed 2 week(s) ago

The hotel's location is very strategic because it is in the city center and directly across from Tunjungan Plaza. I checked in at 9:00 PM and the staff was very friendly. I requested a twin bed room and the room was very comfortable, although there was an issue with the AC not being able to turn on due to a problem with the AC remote, but it was handled well by the technician team. What I liked most was the buffet for breakfast, honestly the food was really delicious 😍. Recommended to stay here 👐

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Accommodation's Reply

15 Jun 2026

Dear Valued Guest, Mr./Ms. E*a, Thank you for your kind and detailed review of your stay at Bekisar Hotel Surabaya. We are delighted to hear that you enjoyed the hotel's central location, the friendliness of our staff upon check-in, and the comfort of your room. We appreciate your understanding regarding the air conditioning remote control issue and are pleased to know that our maintenance team successfully resolved it. Furthermore, we are pleased to hear that you enjoyed our breakfast. Your compliments on the quality and taste of our food are an encouragement to our team to continue striving for the best service. Thank you for your feedback. We hope to welcome you back to Bekisar Hotel Surabaya on your next stay. Sincerely, Zainul Afandi, General Manager

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J***E

Business

8.8

/10

Reviewed 2 week(s) ago

The location is strategic, right in front of Tunjungan Plaza 3

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Accommodation's Reply

12 Jun 2026

Dear Mr./Ms. J*E, Thank you for your review. We are delighted to hear that you enjoyed the excellent location of Bekisar Hotel Surabaya in the Tunjungan area and its proximity to Tunjungan Plaza 3. Our central location allows guests easy access to shopping, restaurants, and various attractions in Surabaya. We hope to welcome you back again next time. ❤️ Sincerely, Sainul Afandi, General Manager

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J***E

Business

8.5

/10

Reviewed 2 week(s) ago

The food is quite good, the location is strategic in front of Tunjungan Plaza Mall.

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Accommodation's Reply

12 Jun 2026

Dear Mr./Ms. J*E, Thank you for your review. We are delighted to hear that you enjoyed our food and the excellent location of Begisar Hotel Surabaya, which is close to Tunjunggan Plaza shopping mall and the heart of Surabaya city. Your feedback encourages us to improve the quality of our service and provide the best possible stay experience for all our guests. We hope to welcome you back again in the future. Sincerely, Sainul Affandi, General Manager

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hadhian n.

Business

10.0

/10

Reviewed 3 week(s) ago

Budget hotel in the city center near Tunjungan Plaza.

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1 people find it helpful

Accommodation's Reply

08 Jun 2026

Dear Mr. Hadien N., Thank you for writing a review about Bekisar Hotel Surabaya. Your valuable feedback will be invaluable in improving our services in the future. We hope you will visit us again, and we will do our best to provide you with the best service. Thank you. Zainul Apandi (General Manager)

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A***i

Business

6.6

/10

Reviewed 3 week(s) ago

Booked a business room, but got a room that looked like a chicken coop.

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Accommodation's Reply

12 Jun 2026

Dear Mr./Ms. A*i, Thank you for your review and feedback. We apologize if the room conditions you received did not meet your expectations. We understand that room comfort is crucial for your activities and relaxation during your stay. Your feedback is valued, and we will contact the relevant team to improve the quality of our rooms and services in the future. We sincerely hope to have the opportunity to welcome you back again for an even better stay experience. Sincerely, The Management Team, Bekisar Hotel, Surabaya

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r moh j.

Leisure

9.4

/10

Reviewed 4 week(s) ago

Like the hotel, next time I go to Surabaya I will stay here again.

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Accommodation's Reply

08 Jun 2026

Mr. R. Moh J., Thank you for your review and trust. We are delighted to know that you enjoyed your stay at Bekisar Hotel Surabaya. Knowing that you plan to return and stay with us again when you visit Surabaya is a joy and inspiration to our entire team. We hope to welcome you back to Bekisar Hotel Surabaya once more. Sincerely, Sainul Afandi, General Manager

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E***a

Staycation

9.1

/10

Reviewed 4 week(s) ago

Very close to Tunjungan Plaza

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1 people find it helpful

Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Mr./Ms. E*a, Thank you for your review of Begisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again, and we will certainly provide you with the best service. Sincerely, Sainul Affandi (General Manager)

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Verified Traveler

9.4

/10

Reviewed 4 week(s) ago

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1 people find it helpful

Accommodation's Reply

03 Jun 2026

Dear Mr. G*t, Thank you very much for your review and trust. We are delighted that you were impressed with the excellent location of Bekisar Hotel Surabaya, close to Tunjungan Plaza and various attractions in the city center. We are also pleased to hear that the cleanliness of the room, the atmosphere of the reception area, and the friendliness and helpfulness of all staff, including the security team, made your stay a memorable experience. Your positive feedback encourages us to continue striving to provide the best service. We hope to welcome you back again when you visit Surabaya. Sincerely, Sainul Afandi, General Manager

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Verified Traveler

Business

10.0

/10

Reviewed 5 week(s) ago

Strategically located near TP Mall, the food is varied and caters to Indonesian tastes. Our family's favorite hotel.

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Accommodation's Reply

03 Jun 2026

Dear Valued Guest, Thank you for your review and trust. We are delighted to hear that you enjoyed our hotel's excellent location near Tunjungan Plaza, as well as our diverse breakfast menu that caters to Indonesian tastes. It is a great honor for us that our hotel was your family's favorite and motivates us to continue providing the best service. We hope to welcome you and your family back to Bekisar Hotel Surabaya again. Sincerely, Zainul Afandi, General Manager

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N***i

Leisure

10.0

/10

Reviewed 5 week(s) ago

Clean rooms, close to the mall, and friendly service.

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Accommodation's Reply

03 Jun 2026

Dear Mr./Ms. N*i, Thank you very much for your review. We are delighted to hear that you were impressed with the cleanliness of the room, the hotel's location near the shopping mall, and the friendly service from our team. Your satisfaction motivates us to continue providing the best possible guest experience. We hope to welcome you back to Bekisar Hotel Surabaya again. Sincerely, Sainul Affandi, General Manager

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.