How many rooms are available at Bekizaar Hotel Surabaya?

Bekizaar Hotel Surabaya has 96 rooms in total.

Does Bekizaar Hotel Surabaya provide parking?

Yes, Bekizaar Hotel Surabaya provides parking. Please confirm details directly with the hotel.

Does Bekizaar Hotel Surabaya provide early check-in?

Yes, early check-in is available at Bekizaar Hotel Surabaya, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about Bekizaar Hotel Surabaya?

Bekizaar Hotel Surabaya is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Bekizaar Hotel Surabaya

Name: Bekizaar Hotel Surabaya
Address: Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271, Jl. Basuki Rahmad No. 15, Jawa Timur, 60271, Indonesia
Rating: 8.4

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8.4

/10

Very Good

9,253 reviews

What Guests Say About Their Stay

Verified Traveler

10.0

/ 10

I've stayed at Bekizaar several times. Besides its strategic location in the city center and across from Tunjungan Plaza, it's also comfortable, clean, and the staff are all friendly.

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m***h

8.8

/ 10

The location is strategic, the hotel staff and security are all friendly and very helpful. The hotel is clean. The mall is in front of the hotel, and next to it are rows of eateries, and you can also hang out at the hotel's street food stalls. A stay at the Bekizaar Hotel is highly recommended.

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Djoko M.

10.0

/ 10

From arrival to check-out, we were treated with kindness and friendliness without being asked. Furthermore, there was a street food stall and live music right in front of the lobby—a delight! I'll be back again next time. Thanks.

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f***a

10.0

/ 10

Friendly staff, close to everything. When I left my tumbler behind, the staff immediately found it and contacted me. Thank you, Bekizar.

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Yoshieana I.

10.0

/ 10

Really recommend it, if you want to go to TP, just cross the street, no need to go back and forth to grab it. The place is clean, the food is delicious, the service is very friendly.

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In the Area

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Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at Bekizaar Hotel Surabaya is a good choice when you are visiting Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around Bekizaar Hotel Surabaya

Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

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Discover More About Bekizaar Hotel Surabaya

Location

Staying at Bekizaar Hotel Surabaya is a good choice when you are visiting Genteng.

About Bekizaar Hotel Surabaya

For you, travelers who wish to travel comfortably on a budget, Bekizaar Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.

Are you a shopaholic? Staying at Bekizaar Hotel Surabaya will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Bekizaar Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Bekizaar Hotel Surabaya, a wonderful accommodation for your family holiday.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Bekizaar Hotel Surabaya.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Bekizaar Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Bekizaar Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Bekizaar Hotel Surabaya is the right place to stay.

All facilities in Bekizaar Hotel Surabaya

Bar, Cafe and Lounge

Functional Hall

Lobby

Accommodation Services

Exterior

Public Facilities

Parking
Coffee/tea in lobby
Early check-in
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Breakfast
Buffet breakfast
Set menu dinner
Set menu lunch

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Shower
TV

Business Facilities

Business center
Computer station
Meeting facilities
Photocopier
Projector

General

AC
Non-smoking room
Smoking area

Transportation

Car rental
Valet parking

Accessibilty

Accessibility equipment
Accessible parking

Nearby Facilities

Gift shop
Shops

Things to Do

Barbecue
Massage

Connectivity

LAN Internet
Free WiFi

Kids and Pets

Babysitting

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Bekizaar Hotel Surabaya

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Important Note

Deposit Policy
Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Accommodation charges IDR 60,000/guest for extra breakfast.

Smoking is prohibited in the accommodation.

Pets are not allowed in the accommodation.

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Bekizaar Hotel Surabaya	96
Number of floors in Bekizaar Hotel Surabaya	8
Another facilities in Bekizaar Hotel Surabaya	Coffee/tea in lobby, Early check-in, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in Bekizaar Hotel Surabaya

What are available facilities at Bekizaar Hotel Surabaya?

There are top facilites at Bekizaar Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Bekizaar Hotel Surabaya?

The standard check-in time at Bekizaar Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Bekizaar Hotel Surabaya provide breakfast?

Yes, Bekizaar Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Bekizaar Hotel Surabaya?

Bekizaar Hotel Surabaya is a 3.0-star hotel.

How many floors does Bekizaar Hotel Surabaya have?

Bekizaar Hotel Surabaya has 8 floors.

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More Reviews from Other Guests in Bekizaar Hotel Surabaya

Overall Ratings & Reviews Bekizaar Hotel Surabaya

Traveloka (9,213)

Other sources (40)

8.5

Very Good

From 9,213 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.4

Meal

8.1

Location

8.9

Service and Facilites

8.5

People often mention about Bekizaar Hotel Surabaya

All

Distance to City Center (328)

Staff Friendliness (305)

Bedroom (271)

Accessibility (266)

Ambiance (266)

Bathroom (250)

Hotel Area (248)

Surroundings (244)

Check-in/out Time (194)

Room Space (183)

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Traveler Reviews Bekizaar Hotel Surabaya

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Customer reviews

Verified Traveler

10.0

/10

Reviewed 3 day(s) ago

I've stayed at Bekizaar several times. Besides its strategic location in the city center and across from Tunjungan Plaza, it's also comfortable, clean, and the staff are all friendly.

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Accommodation's Reply

03 Sep 2026

Dear Valued Guests, Thank you for your continued trust in Bekisar Hotel Surabaya. We are delighted to hear that you are satisfied with our excellent location in the heart of the city, opposite Tunjunggan Plaza, and that you appreciate the cleanliness and friendliness of all our staff. Your trust and support motivate us to continue providing the best service. We sincerely hope to welcome you again at Bekisar Hotel Surabaya. Sincerely, The Management Team, Bekisar Hotel Surabaya

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Septharia D.

10.0

/10

Reviewed 4 day(s) ago

close to shopping mall

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Accommodation's Reply

03 Sep 2026

Dear Ms. Septaria D., Thank you for your review. We are delighted to hear that you enjoyed Bekisar Hotel Surabaya's excellent location and proximity to shopping malls. We hope to welcome you back to Bekisar Hotel Surabaya again. Sincerely, The Management Team, Bekisar Hotel Surabaya

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H***y

Business

10.0

/10

Reviewed 4 day(s) ago

The hotel staff is very friendly and the room boy is also very helpful.

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Accommodation's Reply

03 Sep 2026

Dear Valued Guest, Thank you for your positive review of Bekisar Hotel Surabaya. We are delighted to hear that you were satisfied with the friendliness of our staff and the assistance of our housekeeping team during your stay. We hope to welcome you back to Bekisar Hotel Surabaya again with even better service. Sincerely, The Management Team, Bekisar Hotel Surabaya

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Yudho P.

10.0

/10

Reviewed 1 week(s) ago

A very good place to stay, clean and comfortable.

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Accommodation's Reply

01 Sep 2026

Dear Mr. Yudho P, Thank you for choosing Bekizaar Hotel Surabaya and for sharing your positive review. We are delighted to know that you enjoyed your stay and found our hotel clean and comfortable. We look forward to welcoming you back on your next visit. Warm regards, Management of Bekizaar Hotel Surabaya

F***i

Transit

9.7

/10

Reviewed 1 week(s) ago

Highly recommended, classy hotel.

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Accommodation's Reply

01 Sep 2026

Dear Valued Guests, Thank you for your feedback and appreciation of Bekisar Hotel Surabaya. We are delighted to have provided you with a memorable stay. We sincerely hope to welcome you back to Bekisar Hotel again. Sincerely, The Bekisar Hotel Management

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J***E

Business

9.1

/10

Reviewed 2 week(s) ago

Have booked here many times, very strategic and affordable prices.

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Accommodation's Reply

24 Aug 2026

Dear Mr./Ms. J*E, Thank you very much for entrusting Bekisar Hotel Surabaya with your accommodation needs once again. We are delighted that you were satisfied with our excellent location and reasonable prices. We appreciate your trust and loyalty. We hope to welcome you back to Bekisar Hotel Surabaya again. Sincerely, The Management Team, Bekisar Hotel Surabaya

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S***y

9.7

/10

Reviewed 2 week(s) ago

Everything is okay, only the security is not poll friendly.

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Accommodation's Reply

24 Aug 2026

Dear Mr./Ms. S*y, Thank you for your review and feedback. We apologize for the unpleasant experience with the security team. This is an issue we take seriously and we will evaluate it so that the entire team can provide more friendly and professional service in the future. We are pleased to hear that your overall experience at Bekisar Hotel Surabaya was positive. We hope to provide you with an even more pleasant experience on your next stay. Sincerely, The Management Team, Bekisar Hotel Surabaya

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Kurnia C.

Transit

8.5

/10

Reviewed 3 week(s) ago

The hotel staff was very friendly, and from the moment I got out of the taxi, they immediately helped me carry my luggage to my room. Check-in was also quick. I was offered a taxi to the airport for only Rp 160,000, all-inclusive. The room was comfortable, the breakfast was varied, and there was a street food stall in the hotel courtyard, so you could hang out directly overlooking the TP 1 mall, directly across the street. It's close to Jalan Tunjungan, the center of the nightlife, so I was looking for a place close by. Very satisfied.

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Accommodation's Reply

24 Aug 2026

Dear Ms. Kurnia C., Thank you very much for your positive review. We are delighted to hear that you were satisfied with the friendliness of our staff, the check-in process, the comfort of your room, and our breakfast. We are also pleased that you enjoyed the facilities and atmosphere of Bekisar Hotel Surabaya, as well as its excellent location in the heart of the city and close to various interesting tourist attractions. We greatly appreciate your compliments and suggestions. We hope to welcome you back to Bekisar Hotel Surabaya again. Sincerely, The Management Team, Bekisar Hotel Surabaya

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n***l

Business

8.8

/10

Reviewed 3 week(s) ago

I've stayed here twice. The first time was pleasant, so I ended up coming back. But maybe I was just unlucky, the second time I got a noisy AC, it seemed like there was a problem with the AC fan. I woke up at 2 AM because the AC was so noisy. Finally, I called the reception and a technician came to the room to fix it. After it was fixed, it was a bit better, but it was still noisy. I actually wanted to ask to move rooms, but I didn't want the noise and was really sleepy, so I decided to just sleep. Hopefully the AC has been fixed, because it's a shame this hotel is actually comfortable, strategic location, friendly staff, and the food is okay, it's just a shame the AC needs to be replaced.

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Accommodation's Reply

24 Aug 2026

Dear Valued Guest, n*I would like to thank you for choosing to stay at Bekisar Hotel Surabaya again and for sharing your experience with us. We apologize for the inconvenience caused by the air conditioning noise that may have woken you up in the middle of the night. We appreciate your understanding and your appreciation of our location, friendly staff, and food. Your feedback regarding the air conditioning condition is taken seriously, and we will contact the relevant team immediately to ensure that the issue is resolved and prevented from happening again. We hope your next stay will be an even more comfortable and memorable experience. Sincerely, The Management Team, Bekisar Hotel Surabaya

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Lenny A.

Leisure

9.7

/10

Reviewed 4 week(s) ago

The hotel is very close to the shopping center and is environmentally friendly, and the hotel staff are friendly and talkative.

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Accommodation's Reply

14 Aug 2026

Dear Mr. Lenny A, Thank you for choosing Varna Culture Hotel Surabaya and for taking the time to share your experience. We are delighted to hear that our location, proximity to shopping centers, and the friendliness of our staff left a positive impression on you. We hope to welcome you back to Varna Culture Hotel Surabaya again. Sincerely, The Management Team, Varna Culture Hotel Surabaya

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S***a

10.0

/10

Reviewed 5 week(s) ago

I enjoyed my stay here. I'll probably stay here again with my family. Thank you for the experience.

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Accommodation's Reply

06 Aug 2026

Dear Mr./Ms. S*a, Thank you for taking the time to share your stay experience. We are delighted to hear that you enjoyed your stay with us, and we are pleased to learn that you plan to stay with your family again at Bekisar Hotel Surabaya. We sincerely hope to welcome you back and provide you with another memorable stay. Sincerely, The Management Team, Bekisar Hotel Surabaya

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Amirrudin S.

9.4

/10

Reviewed 5 week(s) ago

Satisfied with the service Satisfied with the service Satisfied with the service

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Accommodation's Reply

06 Aug 2026

Dear Mr. Amiruddin S., Thank you for your positive review. We are delighted to hear that you were satisfied with our service. Your compliments encourage us to continue striving to provide the best service. We hope to welcome you back to Bekisar Hotel Surabaya again. Sincerely, The Management Team, Bekisar Hotel Surabaya

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Arie W.

Leisure

9.4

/10

Reviewed 5 week(s) ago

Its strategic location, right in front of the mall, and affordable prices make this hotel a top-rated hotel. The staff is also very friendly.

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Accommodation's Reply

06 Aug 2026

Dear Ms./Mrs. Ari W., Thank you for your positive review. We are delighted to hear that you were satisfied with our excellent location, reasonable prices, and friendly service from our staff. We hope to welcome you back to Bekisar Hotel Surabaya again. Sincerely, The Management Team, Bekisar Hotel Surabaya

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m***h

Staycation

8.8

/10

Reviewed 5 week(s) ago

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Accommodation's Reply

06 Aug 2026

Dear Mr./Ms. m*h, Thank you for your review and feedback. We are delighted to hear that you enjoyed the hotel's excellent location, the friendliness of the staff and security team, the cleanliness of the hotel, and the convenient access to shops, restaurants, and street food stalls. We hope to welcome you back to Bekisar Hotel Surabaya again. Sincerely, The Management Team, Bekisar Hotel Surabaya

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m***h

8.5

/10

Reviewed 5 week(s) ago

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Accommodation's Reply

06 Aug 2026

Dear Mr./Ms. m*h, Thank you for taking the time to write a positive review about Bekisar Hotel Surabaya. We are delighted that you were impressed with the hotel's excellent location, the friendliness and helpfulness of the staff and security team, the cleanliness of the hotel, and the easy access to various shopping malls and restaurants around the hotel, including our restaurant (Angkringan). Thank you for your feedback. Such reviews encourage us to continue striving to provide the best service to all our guests. We hope to welcome you back to Bekisar Hotel Surabaya again in the future. Sincerely, The Management Team, Bekisar Hotel Surabaya

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W***y

8.5

/10

Reviewed 5 week(s) ago

Strategic location, friendly service, delicious food.

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Accommodation's Reply

06 Aug 2026

Dear Mr./Ms. W*y, Thank you for taking the time to write a positive review about Bekisar Hotel Surabaya. We are delighted to hear that you enjoyed our excellent location, friendly service, and the food we served. Thank you for trusting Bekisar Hotel Surabaya as your accommodation choice. We hope to welcome you back again and provide you with an even better stay experience. Sincerely, The Management Team, Bekisar Hotel Surabaya

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Herni Y.

Leisure

10.0

/10

Reviewed 5 week(s) ago

Very strategic location... Across from Tunjungan Plaza.

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Accommodation's Reply

30 Jul 2026

Dear Mr. Hernie Y., Thank you for your positive review. We are delighted to hear that you enjoyed Bekisar Hotel Surabaya's excellent location, directly opposite Tunjunggan Plaza. We hope this convenient location made your stay even more comfortable. We look forward to welcoming you back on your next stay. Sincerely, The Bekisar Hotel Surabaya Management

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Verified Traveler

Staycation

9.1

/10

Reviewed 6 week(s) ago

This was my first time staying here. The receptionist was very welcoming and the room was comfortable. The AC was cool and the hot water was good. The only downside was that the room wasn't soundproof, so you could still hear your neighbors' voices. Otherwise, it was fine, and the location is very strategic for those shopping at Tunjungan Plaza. This is the perfect accommodation for you, and the price is definitely worth it.

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Accommodation's Reply

30 Jul 2026

Dear Valued Guest, Thank you for taking the time to write a review after your first stay at Bekisar Hotel Surabaya. We are delighted to hear that you were satisfied with the friendly welcome, comfortable rooms, air conditioning, hot water, convenient location, and reasonable price. We sincerely apologize for any inconvenience caused by the noise. Your valuable feedback will be invaluable in improving our facilities and services. We hope you will return for another comfortable stay. Thank you. Sincerely, The Bekisar Hotel Surabaya Management

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W***y

Transit

9.7

/10

Reviewed 6 week(s) ago

Friendly staff, clean rooms, great views, complete and delicious breakfast 👍

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Accommodation's Reply

06 Aug 2026

Dear W*y, thank you for taking the time to leave such an excellent review. We are delighted to hear that you were satisfied with the friendly staff, clean rooms, beautiful views, and the diverse and delicious breakfast. Thank you for choosing Bekizar Surabaya Hotel. We look forward to seeing you again on your next visit and providing you with a satisfying stay. Sincerely, The Management of Bekizar Surabaya Hotel

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C***a

8.5

/10

Reviewed 6 week(s) ago

A great hotel for families, clean, and with a pleasant atmosphere. Overall, I recommend staying here if you're in Surabaya.

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Accommodation's Reply

30 Jul 2026

Dear Mr./Ms. C*a, Thank you for your kind review. We are delighted to hear that you and your family felt comfortable during your stay at Bekisar Hotel Surabaya and enjoyed the cleanliness and atmosphere of our hotel. Your feedback means a lot to us and encourages us to continue striving to provide the best service. We hope to welcome you and your family back again on your next visit to Surabaya. Sincerely, The Management Team, Bekisar Hotel Surabaya

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