How many rooms are available at Bekizaar Hotel Surabaya?

Bekizaar Hotel Surabaya has 96 rooms in total.

Does Bekizaar Hotel Surabaya provide parking?

Yes, Bekizaar Hotel Surabaya provides parking. Please confirm details directly with the hotel.

Does Bekizaar Hotel Surabaya provide early check-in?

Yes, early check-in is available at Bekizaar Hotel Surabaya, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about Bekizaar Hotel Surabaya?

Bekizaar Hotel Surabaya is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Bekizaar Hotel Surabaya

Name: Bekizaar Hotel Surabaya
Address: Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271, Jl. Basuki Rahmad No. 15, Jawa Timur, 60271, Indonesia
Rating: 8.4

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8.4

/10

Very Good

9,148 reviews

What Guests Say About Their Stay

Distance To City Center (506)

Staff Friendliness (463)

Accessibility (398)

Bedroom (385)

Djoko M.

10.0

/ 10

From arrival to check-out, we were treated with kindness and friendliness without being asked. Furthermore, there was a street food stall and live music right in front of the lobby—a delight! I'll be back again next time. Thanks.

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f***a

10.0

/ 10

Friendly staff, close to everything. When I left my tumbler behind, the staff immediately found it and contacted me. Thank you, Bekizar.

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Yoshieana I.

10.0

/ 10

Really recommend it, if you want to go to TP, just cross the street, no need to go back and forth to grab it. The place is clean, the food is delicious, the service is very friendly.

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Verified Traveler

10.0

/ 10

Overall, everything is satisfactory.. The staff is friendly & very helpful, the room is clean, the water heater is quite good, the AC is cold. Right across from TP, although it turns out you have to go to the pedestrian bridge first. If you are lazy to cross, there are lots of fast food next door, just walk a short distance. I don't know about breakfast, chose a room without breakfast because I deliberately went culinary since morning. Next time I go to Surabaya, Bekizaar Hotel will be on my top list of choices ☺️

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Verified Traveler

9.4

/ 10

The hotel is very strategically located in front of Tunjungan Plaza and close to everything. The rooms are clean and reasonably priced. There's a cafe in front, which is really nice to sit around. I forgot to take a photo, and if I ever go back to Surabaya, I'd definitely stay at this hotel. The staff are also friendly, including the security guards, who are friendly and helpful.

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In the Area

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Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at Bekizaar Hotel Surabaya is a good choice when you are visiting Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Bekizaar Hotel Surabaya

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What's around Bekizaar Hotel Surabaya

Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

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Discover More About Bekizaar Hotel Surabaya

Location

Staying at Bekizaar Hotel Surabaya is a good choice when you are visiting Genteng.

About Bekizaar Hotel Surabaya

For you, travelers who wish to travel comfortably on a budget, Bekizaar Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.

Are you a shopaholic? Staying at Bekizaar Hotel Surabaya will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Bekizaar Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Bekizaar Hotel Surabaya, a wonderful accommodation for your family holiday.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Bekizaar Hotel Surabaya.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Bekizaar Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Bekizaar Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Bekizaar Hotel Surabaya is the right place to stay.

All facilities in Bekizaar Hotel Surabaya

Bar, Cafe and Lounge

Functional Hall

Lobby

Accommodation Services

Exterior

Public Facilities

Parking
Coffee/tea in lobby
Early check-in
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Breakfast
Buffet breakfast
Set menu dinner
Set menu lunch

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Shower
TV

Business Facilities

Business center
Computer station
Meeting facilities
Photocopier
Projector

General

AC
Non-smoking room
Smoking area

Transportation

Car rental
Valet parking

Accessibilty

Accessibility equipment
Accessible parking

Nearby Facilities

Gift shop
Shops

Things to Do

Barbecue
Massage

Connectivity

LAN Internet
Free WiFi

Kids and Pets

Babysitting

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Bekizaar Hotel Surabaya

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Important Note

Deposit Policy
Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Accommodation charges IDR 60,000/guest for extra breakfast.

Smoking is prohibited in the accommodation.

Pets are not allowed in the accommodation.

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Bekizaar Hotel Surabaya	96
Number of floors in Bekizaar Hotel Surabaya	8
Another facilities in Bekizaar Hotel Surabaya	Coffee/tea in lobby, Early check-in, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in Bekizaar Hotel Surabaya

What are available facilities at Bekizaar Hotel Surabaya?

There are top facilites at Bekizaar Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Bekizaar Hotel Surabaya?

The standard check-in time at Bekizaar Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Bekizaar Hotel Surabaya provide breakfast?

Yes, Bekizaar Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Bekizaar Hotel Surabaya?

Bekizaar Hotel Surabaya is a 3.0-star hotel.

How many floors does Bekizaar Hotel Surabaya have?

Bekizaar Hotel Surabaya has 8 floors.

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More Reviews from Other Guests in Bekizaar Hotel Surabaya

Overall Ratings & Reviews Bekizaar Hotel Surabaya

Traveloka (9,108)

Other sources (40)

8.5

Very Good

From 9,108 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.4

Meal

8.1

Location

8.9

Service and Facilites

8.5

People often mention about Bekizaar Hotel Surabaya

All

Distance to City Center (315)

Staff Friendliness (292)

Bedroom (259)

Accessibility (255)

Ambiance (253)

Bathroom (240)

Surroundings (235)

Hotel Area (235)

Check-in/out Time (185)

Taste (177)

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Traveler Reviews Bekizaar Hotel Surabaya

Number of reviews per page

Customer reviews

Djoko M.

Leisure

10.0

/10

Reviewed 4 day(s) ago

See original

1 people find it helpful

f***a

Business

10.0

/10

Reviewed 4 day(s) ago

Friendly staff, close to everything. When I left my tumbler behind, the staff immediately found it and contacted me. Thank you, Bekizar.

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N***a

8.5

/10

Reviewed 4 day(s) ago

So subscribe now, every time you go to Surabaya you will definitely stay here

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Fitrah A. P.

10.0

/10

Reviewed 1 week(s) ago

A very strategic hotel in the city center.

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Accommodation's Reply

14 Jul 2026

Dear Ms. Fitrah A.P., Thank you for taking the time to write a review for Bekisar Hotel Surabaya. We are delighted to hear that you appreciated our excellent location in the heart of Surabaya, making your travel and activities more convenient during your stay. Thank you for your compliments. We hope to welcome you back to Bekisar Hotel Surabaya again in the future. Sincerely, The Management Team, Bekisar Hotel Surabaya

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Dwi J. A.

Leisure

10.0

/10

Reviewed 2 week(s) ago

A comfortable hotel close to entertainment facilities.

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Accommodation's Reply

14 Jul 2026

Dear Ms./Mrs. Dwee J. A., Thank you for taking the time to write a review for Bekisar Hotel Surabaya. We are delighted to hear that you were comfortable during your stay and appreciated our location near shopping malls and entertainment venues in Surabaya. Thank you for your compliments. We hope to welcome you back to Bekisar Hotel Surabaya in the future. Sincerely, The Management Team, Bekisar Hotel Surabaya

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Verified Traveler

Business

10.0

/10

Reviewed 2 week(s) ago

Hotel staff is friendly, good facilities need to be maintained and improved so that guests feel comfortable.

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Accommodation's Reply

10 Jul 2026

Dear Mr. G*T, Thank you for taking the time to write a review for Bekisar Hotel Surabaya. We are delighted to hear that you were satisfied with the friendliness of our staff and the facilities we provided. Your compliments and suggestions encourage us to continue striving to maintain and improve the quality of our service in order to provide the best possible comfort for all our guests. We hope to welcome you back to Bekisar Hotel Surabaya in the future. Sincerely, The Management Team, Bekisar Hotel Surabaya

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J***n

Transit

9.4

/10

Reviewed 2 week(s) ago

The staff is very friendly and the location is very strategic.

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Accommodation's Reply

09 Jul 2026

Dear Mr. J*n, Thank you for taking the time to write a review for Bekisar Hotel Surabaya. We are delighted to hear that you were impressed with the friendliness of our staff and the hotel's excellent location. Your compliments encourage us to strive to provide the best service to all our guests. We hope to welcome you back to Bekisar Hotel Surabaya again in the future. Sincerely, The Management Team, Bekisar Hotel Surabaya

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Andriy D.

10.0

/10

Reviewed 2 week(s) ago

The location is opposite Tunjungan Plaza and is close by.

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Accommodation's Reply

09 Jul 2026

Dear Mr. Andriy D., Thank you for taking the time to write a review for Bekisar Hotel Surabaya. We are delighted to hear that you appreciated our hotel's excellent location, directly opposite Tunjunggan Plaza and close to many attractions in the heart of Surabaya. Thank you for your compliments. We hope to welcome you back to Bekisar Hotel Surabaya on your next visit. Sincerely, The Management Team, Bekisar Hotel Surabaya

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sayoko p.

Staycation

9.6

/10

Reviewed 2 week(s) ago

I like it, just the food, please check the taste level again.

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Accommodation's Reply

09 Jul 2026

Dear Ms. Sayoko P., Thank you for taking the time to write a review for Bekisar Hotel Surabaya. We are delighted to hear that you enjoyed your stay with us. Thank you also for your feedback regarding the taste of our food. Your suggestions will be taken into consideration and evaluated by our team to further improve the quality of our food and service. We hope to welcome you back to Bekisar Hotel Surabaya on your next visit. Sincerely, The Management Team, Bekisar Hotel Surabaya

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Y***u

Leisure

9.7

/10

Reviewed 2 week(s) ago

Next time I go to Surabaya, I will stay here again.

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Accommodation's Reply

09 Jul 2026

Dear Valued Guest, Thank you for your trust and review of Bekisar Hotel Surabaya. We are delighted to learn that you plan to stay with us again when you visit Surabaya. Your trust motivates us to continue providing the best service. We sincerely hope to welcome you back to Bekisar Hotel Surabaya. Sincerely, The Management Team, Bekisar Hotel Surabaya

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E***y

Leisure

8.5

/10

Reviewed 2 week(s) ago

strategic location close to TP

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Accommodation's Reply

09 Jul 2026

Dear Mr./Ms. E*y, Thank you for taking the time to write a review for Bekisar Hotel Surabaya. We are delighted to hear that you enjoyed our hotel's excellent location and proximity to Tunjunggan Plaza, which makes it convenient for you to enjoy various activities in Surabaya. Thank you for your compliments. We hope to welcome you back to Bekisar Hotel Surabaya again in the future. Sincerely, The Management Team, Bekisar Hotel Surabaya

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Sri N.

8.5

/10

Reviewed 2 week(s) ago

If you go to TP, just walk through the crossing, it's very close and you can go straight into TP 1.

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Accommodation's Reply

03 Jul 2026

Dear Mr. N., Thank you for choosing Bekisar Hotel Surabaya and for taking the time to write a positive review. We are delighted to hear that you appreciated our hotel's excellent location, which provides convenient access to Tunjungan Plaza and TP 1 (just across the pedestrian crossing). Thank you for your compliments. We hope to welcome you back to Bekisar Hotel Surabaya again and provide you with a similarly memorable stay on your next visit. Sincerely, Zainul Afandi, General Manager

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Yoshieana I.

10.0

/10

Reviewed 3 week(s) ago

Really recommend it, if you want to go to TP, just cross the street, no need to go back and forth to grab it. The place is clean, the food is delicious, the service is very friendly.

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Accommodation's Reply

03 Jul 2026

Dear Ms. Yoshiena L., Thank you for your excellent review and feedback about Bekisar Hotel Surabaya. We are delighted to hear that you appreciated our convenient location, which allowed easy access to Tunjungan Plaza without the need for additional transportation. We also appreciate your appreciation for the cleanliness of the room, the taste of the breakfast, and the friendly service from our staff. Your positive review encourages our entire team to continue striving to provide the best possible guest experience. We hope to welcome you back to Bekisar Hotel Surabaya on your next visit. Sincerely, Sainul Afandi, General Manager

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L***a

10.0

/10

Reviewed 3 week(s) ago

Had a delicious breakfast. Friendly staff.

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1 people find it helpful

Accommodation's Reply

03 Jul 2026

Dear Ms. L*a, Thank you for choosing Bekisar Hotel Surabaya and for taking the time to write a positive review. We are delighted to hear that you enjoyed the breakfast and the friendly service from our staff. Your compliments are an encouragement to our entire team to continue providing the best service to all our guests. We hope to welcome you back to Bekisar Hotel Surabaya on your next visit. Sincerely, Zainul Afandi, General Manager

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m***h

9.4

/10

Reviewed 3 week(s) ago

Comfortable hotel and close to shopping.

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Accommodation's Reply

03 Jul 2026

Dear Mr./Ms. m*h, Thank you for choosing Bekisar Hotel Surabaya and for taking the time to write a review. We are delighted to hear that you were comfortable during your stay and appreciated our location, which is close to various shopping malls, making it easy for you to enjoy Surabaya's activities. Thank you for your trust. We hope to welcome you back to Bekisar Hotel Surabaya on your next visit. Sincerely, Zainul Affandi, General Manager

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Y***i

9.7

/10

Reviewed 3 week(s) ago

It's close by, but it's so much fun without the hassle. It's super easy to get to everything, top notch 😅

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Accommodation's Reply

03 Jul 2026

Dear Mr./Ms. Y*i, Thank you for choosing Bekisar Hotel Surabaya and for taking the time to share your experience. We are delighted to hear that you appreciated our excellent location, which allows you convenient access to the train station, shopping malls, and food centers around the hotel. Thank you for your compliments. Your review encourages us to continue striving for the best service. We hope to welcome you back to Bekisar Hotel Surabaya on your next visit. Sincerely, Zainul Affandi, General Manager

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l***a

Business

10.0

/10

Reviewed 4 week(s) ago

It's nice, you won't be disappointed.

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Accommodation's Reply

25 Jun 2026

Dear Valued Guest, Thank you for your excellent review and feedback. We are delighted to hear that you enjoyed your stay at Bekisar Hotel Surabaya. Guest satisfaction is our top priority, and your feedback encourages our entire team to continue striving to provide the best service. We hope to welcome you back on your next visit to Surabaya. Sincerely, The Bekisar Hotel Management

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J***o

Transit

8.5

/10

Reviewed 4 week(s) ago

Good, cheap, strategic for stopping in Surabaya.

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Accommodation's Reply

25 Jun 2026

Dear Mr./Ms. J*o, Thank you for your positive review. We are delighted to hear that you enjoyed your stay at Bekisar Hotel Surabaya and were satisfied with our excellent location and value for money. We are committed to always providing the best comfort and service to all our guests. We hope to welcome you back again when you visit Surabaya. Sincerely, The Bekisar Hotel Management

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Y***h

Transit

10.0

/10

Reviewed 4 week(s) ago

The hotel is conveniently located in the city center close to shopping and entertainment centers, so it's a great value for money too.

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1 people find it helpful

Accommodation's Reply

25 Jun 2026

Dear Mr./Ms. Y*h, Thank you for choosing Bekisar Hotel Surabaya and for taking the time to share your experience. We are delighted to hear that you enjoyed your stay and appreciated our excellent location in the heart of the city, close to shopping centers and entertainment venues. We especially appreciate your appreciation of the quality of service we provide at a reasonable price. Your review motivates us to continue striving to provide the best service to all our guests. We hope to welcome you back to Bekisar Hotel again in the future. Sincerely, Zainul Affandi, General Manager

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c***o

Business

8.8

/10

Reviewed 4 week(s) ago

The hotel staff is very friendly, and you are given two room keys, making it easy to manage when only one of you is out.

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Accommodation's Reply

23 Jun 2026

Dear Valued Guest, Thank you very much for your review and compliments. We are delighted to hear that you enjoyed the friendliness of our staff during your stay. We were also pleased that the provision of two room key cards added convenience to your activities during your stay. Such positive feedback encourages us to continue striving to provide the best service to all our guests. We hope to welcome you back to Bekisar Hotel Surabaya on your next visit. Sincerely, Sainul Affandi (General Manager)

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.