Java Lotus Hotel Jember

Hotels
Preferred Partner
All-star Accommodation
8.7
/10
Very Good
1,640 reviews

What Guests Say About Their Stay

Distance To City Center (215)
Staff Friendliness (187)
Ambiance (165)
Bedroom (158)

D***n

9.7
/ 10
Very good place and location. A fair price. The pool is an absolute cinema to see the sunset clearly.

Yusna M.

8.5
/ 10
From check-in to check-out, everything went smoothly. The room was comfortable, the breakfast was varied, and the staff was friendly. If I ever return to Jember, I'll definitely stay at the Java Lotus Hotel again.
See original

A***a

8.5
/ 10
This was my first time staying at Java Lotus Hotel in Jember, and overall, it made a strong impression. I would consider it the second-best hotel in Jember, right after Hotel Aston. The location is very strategic—right in the city center and within walking distance of many points of interest, shops, and restaurants. The room was clean, well-maintained, and equipped with good amenities and hygiene standards. The breakfast options were varied and satisfying. The rooftop swimming pool is a highlight, offering a great view of the city of Jember. The only downside was the Wi-Fi, which was not very reliable. It frequently disconnected, making it a bit challenging to work online. That said, I would still recommend Java Lotus Hotel as a solid option for both business and leisure travelers in Jember.

Muhammad T. F.

9.4
/ 10
Highly recommended hotel, friendly and helpful staff, clean hotel and rooms, very well maintained facilities. Strategic location in the middle of Jember city center. I will stay here again
See original

M***h

10.0
/ 10
Strategic location, clean and tidy rooms and hotel area. Staff are very friendly and very helpful 🤍 The food and cakes are delicious 🤍🤍🤍
See original
In the Area
See Map
Jl. Gatot Subroto No.47 Kaliwates, Kaliwates, Jember, Jawa Timur, Indonesia, 68131

Main Facilities

See more
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Java Lotus Hotel Jember is located in area / city Kaliwates. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Java Lotus Hotel Jember

Jl. Gatot Subroto No.47 Kaliwates, Kaliwates, Jember, Jawa Timur, Indonesia, 68131
Discover More Places
Lobby Java Lotus Hotel Jember
Lobby 2 Java Lotus Hotel Jember

Discover More About Java Lotus Hotel Jember

Location


Java Lotus Hotel Jember is located in area / city Kaliwates.

About Java Lotus Hotel Jember

From business event to corporate gathering, Java Lotus Hotel Jember provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Java Lotus Hotel Jember exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Java Lotus Hotel Jember is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Java Lotus Hotel Jember.

All facilities in Java Lotus Hotel Jember

Bar, Cafe and Lounge Java Lotus Hotel Jember
Bar, Cafe and Lounge
Swimming Pool Java Lotus Hotel Jember
Swimming Pool
Fitness Center Java Lotus Hotel Jember
Fitness Center
Functional Hall Java Lotus Hotel Jember
Functional Hall
Lobby Java Lotus Hotel Jember
Lobby

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service

General

  • AC
  • Ballroom
  • Non-smoking room
  • Swimming pool
  • Smoking area

Food and Drinks

  • Bar
  • Breakfast
  • Cafe
  • Poolside bar

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool

Nearby Facilities

  • ATM/Banking
  • Shops
  • Supermarket

Transportation

  • Area shuttle
  • Car rental

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup

Sports and Recreations

  • Fitness center
  • Table tennis

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Java Lotus Hotel Jember

Translate
Important Note
Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Accommodation charges IDR 100,000/guest for extra breakfast.

Breakfast at the accommodation will be provided from 06:00 - 10:00.

Smoking is allowed only in the designated smoking area.

Pets are not allowed in the accommodation.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Java Lotus Hotel Jember
130
Number of floors in Java Lotus Hotel Jember
9
Another facilities in Java Lotus Hotel Jember
Coffee shop, Room service, WiFi in public area, Bellhop, Concierge

Frequently asked question in Java Lotus Hotel Jember

What are available facilities at Java Lotus Hotel Jember?
There are top facilites at Java Lotus Hotel Jember such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Java Lotus Hotel Jember?
The standard check-in time at Java Lotus Hotel Jember is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Java Lotus Hotel Jember provide breakfast?
Yes, Java Lotus Hotel Jember provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Java Lotus Hotel Jember?
Java Lotus Hotel Jember is a 4.0-star hotel.
How many floors does Java Lotus Hotel Jember have?
Java Lotus Hotel Jember has 9 floors.
See All

More Reviews from Other Guests in Java Lotus Hotel Jember

8.7
Very Good
From 1,640 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

9.0

Service and Facilites

8.8

People often mention about Java Lotus Hotel Jember
All
Distance to City Center (147)
Bedroom (130)
Staff Friendliness (125)
Ambiance (120)
Room Space (118)
Bathroom (113)
Family Friendly (109)
Hotel Area (105)
Accessibility (102)
Check-in/out Time (88)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Java Lotus Hotel Jember

Number of reviews per page
20
40
Customer reviews
A***G
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The hotel staff is friendly and the service is polite.
Translated by Google Icon
See original
Find this review helpful?
D***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Very good place and location. A fair price. The pool is an absolute cinema to see the sunset clearly.
Find this review helpful?
A***d
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 1 week(s) ago
The location is great, close to Jember's town square, strategically located, with a beautiful rooftop, a great pool, and a top-notch view. But for breakfast, I hope there's a wider selection and it's not monotonous.
Translated by Google Icon
See original
Find this review helpful?
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.4
/10
Reviewed 4 week(s) ago
For 650,000 Rupiah, it's way too expensive. It's just a place to sleep, the floor is dusty, and the mattress underneath is incredibly dirty. The restaurant also offers very little food, with minimal variety.
Translated by Google Icon
See original
Find this review helpful?
G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The staff is friendly and helpful, the rooms are clean, and the air conditioning is cool. The breakfast menu is lacking in variety.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 Jun 2026
Thank you for your review and feedback. We are delighted to hear that you were impressed with the friendly and helpful service from our staff, as well as the cleanliness and comfort of your room. We also appreciate your suggestion regarding the limited variety of breakfast menu options. This feedback will be taken into consideration to continuously improve the quality and variety of our menu. We look forward to welcoming you back in the future for an even better experience. Sincerely, Java Lotus Gember Hotel
Translated by Google Icon
See original
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It was nice to stay here, maybe I will stay here again with my family.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 May 2026
Thank you for your positive review. We are glad you enjoyed your stay. We hope to welcome you and your family back again next time. Sincerely, Java Lotus Gember Hotel
Translated by Google Icon
See original
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It was nice to stay here, maybe I will stay here again with my family.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 May 2026
Thank you for your positive review. We are delighted that you enjoyed your stay. We hope to welcome you and your family back again next time. Sincerely, Java Lotus Gember Hotel.
Translated by Google Icon
See original
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It was nice to stay here, maybe I will stay here again with my family.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 May 2026
Thank you for your positive review. We are glad you enjoyed your stay. We hope to welcome you and your family back again next time. Sincerely, Java Lotus Gember Hotel
Translated by Google Icon
See original
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It was nice to stay here, maybe I will stay here again with my family.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 May 2026
Thank you for your positive review. We are glad you enjoyed your stay. We hope to welcome you and your family back again next time. Sincerely, Java Lotus Gember Hotel
Translated by Google Icon
See original
Mohammad Z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
As per what was obtained, the location is in the city center
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 May 2026
Thank you for your review. We are pleased that our facilities and central Jember location met your expectations. We hope you had a pleasant stay and we look forward to welcoming you back for an even more memorable experience. Sincerely, Java Lotus Jember Hotel
Translated by Google Icon
See original
Ronny W. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
This hotel is cool, the staff are all great, friendly, smiling, and responsive. Top
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 May 2026
Thank you so much for your positive review. We are delighted to hear that you were satisfied with our team's service. Your compliments on the friendliness, smiles, and quick response of our staff will encourage us to continue striving for the best service. Thank you for choosing our hotel and we hope to see you again. Sincerely, Java Lotus Jember Hotel
Translated by Google Icon
See original
H***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Overall, it's good. The only thing that needs improvement is that the food refills need to be faster. Bathroom amenities should be added. If possible, the blankets should be bigger, they're too small. More pillows, they're already flat.
Translated by Google Icon
See original
+4
Find this review helpful?
Accommodation's Reply
17 May 2026
Thank you for your review and feedback! We are delighted to hear that you found our overall service very good. We especially appreciate your comments regarding the speed of food replenishment, bathroom amenities, blanket size, and pillow condition. We will forward your feedback to the relevant team for evaluation and improvement to further enhance guest comfort. Thank you for choosing our hotel, and we hope to welcome you back again for an even better experience.
Translated by Google Icon
See original
S***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 8 week(s) ago
I've stayed here many times before. But the service has gotten worse over time. 1. I've chatted on WA asking for the AC to be turned on, and often forget to turn it off. 2. The AC often gets a hot room and the AC is broken. 3. The bathroom water floats and won't go down 4. No table tissue 5. No hotel slippers 6. Once got used sheets and bedcovers as if they hadn't been replaced 7. The receptionist complained to no response. Goodbye Java Lotus, I will no longer subscribe here.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
17 May 2026
Thank you for your review. We apologize for any inconvenience you may have experienced. We will use your feedback to evaluate your experience. Sincerely, Java Lotus Gember Hotel
Translated by Google Icon
See original
I***s
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
A pleasant and comfortable staycation experience with a 4 month old baby
Translated by Google Icon
See original
+3
Find this review helpful?
Accommodation's Reply
25 May 2026
Thank you for your review. We are delighted to hear that you had a pleasant experience. We hope to welcome you and your family back again soon. Sincerely, Java Lotus Gember Hotel
Translated by Google Icon
See original
M***D
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 9 week(s) ago
I ordered breakfast takeaway at 5:30, but it wasn't ready by 6:15. What a shame.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
25 May 2026
Thank you for your feedback. We apologize for the delay in delivering your takeaway breakfast, which was not on time as promised. We understand this must have been disappointing, and our team will take this matter seriously to ensure our service is more punctual in the future. Thank you for sharing your experience with us. Sincerely, Java Lotus Jember Hotel.
Translated by Google Icon
See original
G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The staff were giving excellent service.
Find this review helpful?
Accommodation's Reply
25 May 2026
Thank you for your positive review. This will motivate our team to continue providing the best service. We look forward to seeing you again for another enjoyable stay. Best Regards! Java Lotus Hotel Jember
Profile Picture
Putra A. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Good place to stay in Jember. The rooms are clean and big enough.
1 people find it helpful
Accommodation's Reply
25 May 2026
Thank you for your kind review. We’re glad to hear you enjoyed your stay and found the rooms clean and spacious. We hope to welcome you back again in Jember. Best Regards! Java Lotus Hotel Jember
Friska W.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Strategic location in the center of Jember city
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
25 May 2026
Thank you for your review. We are pleased that our central Jember location provided convenience and satisfaction during your stay. We hope to welcome you back again. Sincerely, Java Lotus Jember Hotel
Translated by Google Icon
See original
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 10 week(s) ago
Every time I go to Jember, I stay at this hotel. The staff are nice and friendly, but this time I got a room that didn't smell good. I booked for two people but only got one toothbrush. I also got a shower cap before but I didn't get one yesterday. For a 4-star hotel, the breakfast menu is not very varied, and the watermelon wasn't fresh. Hopefully, it will improve in the future.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 May 2026
Thank you for choosing our hotel every time you visit Jember. We appreciate your trust and your appreciation for the friendliness of our staff and service. We apologize for any inconvenience you experienced during your recent stay, including the lack of fragrance in your room, incomplete amenities, and the breakfast menu not meeting your expectations in terms of variety and quality. We will take your feedback seriously and consider it to improve your stay in the future. Thank you for sharing your detailed experience. We hope to welcome you back again with even better service on your next visit. Sincerely, Java Lotus Hotel Jember
Translated by Google Icon
See original
pangeran h.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The hotel staff are friendly, the quality of the breakfast menu could be improved, and the carpets in the hotel corridors need to be scented, so the corridors don't smell musty.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 May 2026
Thank you for your review and feedback. 😊 We are delighted that you enjoyed the friendly service from our staff. We apologize for the quality of the breakfast menu and the unpleasant odor from the carpet in the hotel hallway. Your feedback is very important to us, and we have forwarded it to the relevant team to assess and improve the cleanliness and comfort of the hotel areas. Thank you for helping us improve. We hope to welcome you back in the future for an even more comfortable experience. Sincerely, Java Lotus Gember Hotel
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Java Lotus Hotel Jember

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.7
Very Good
From 1,640 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

9.0

Service and Facilites

8.8

People often mention about Java Lotus Hotel Jember
All
Distance to City Center (147)
Bedroom (130)
Staff Friendliness (125)
Ambiance (120)
Room Space (118)
Bathroom (113)
Family Friendly (109)
Hotel Area (105)
Accessibility (102)
Check-in/out Time (88)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Java Lotus Hotel Jember

Number of reviews per page
20
40
Customer reviews
A***G
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The hotel staff is friendly and the service is polite.
Translated by Google Icon
See original
Find this review helpful?
D***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Very good place and location. A fair price. The pool is an absolute cinema to see the sunset clearly.
Find this review helpful?
A***d
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 1 week(s) ago
The location is great, close to Jember's town square, strategically located, with a beautiful rooftop, a great pool, and a top-notch view. But for breakfast, I hope there's a wider selection and it's not monotonous.
Translated by Google Icon
See original
Find this review helpful?
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.4
/10
Reviewed 4 week(s) ago
For 650,000 Rupiah, it's way too expensive. It's just a place to sleep, the floor is dusty, and the mattress underneath is incredibly dirty. The restaurant also offers very little food, with minimal variety.
Translated by Google Icon
See original
Find this review helpful?
G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The staff is friendly and helpful, the rooms are clean, and the air conditioning is cool. The breakfast menu is lacking in variety.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 Jun 2026
Thank you for your review and feedback. We are delighted to hear that you were impressed with the friendly and helpful service from our staff, as well as the cleanliness and comfort of your room. We also appreciate your suggestion regarding the limited variety of breakfast menu options. This feedback will be taken into consideration to continuously improve the quality and variety of our menu. We look forward to welcoming you back in the future for an even better experience. Sincerely, Java Lotus Gember Hotel
Translated by Google Icon
See original
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It was nice to stay here, maybe I will stay here again with my family.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 May 2026
Thank you for your positive review. We are glad you enjoyed your stay. We hope to welcome you and your family back again next time. Sincerely, Java Lotus Gember Hotel
Translated by Google Icon
See original
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It was nice to stay here, maybe I will stay here again with my family.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 May 2026
Thank you for your positive review. We are delighted that you enjoyed your stay. We hope to welcome you and your family back again next time. Sincerely, Java Lotus Gember Hotel.
Translated by Google Icon
See original
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It was nice to stay here, maybe I will stay here again with my family.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 May 2026
Thank you for your positive review. We are glad you enjoyed your stay. We hope to welcome you and your family back again next time. Sincerely, Java Lotus Gember Hotel
Translated by Google Icon
See original
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It was nice to stay here, maybe I will stay here again with my family.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 May 2026
Thank you for your positive review. We are glad you enjoyed your stay. We hope to welcome you and your family back again next time. Sincerely, Java Lotus Gember Hotel
Translated by Google Icon
See original
Mohammad Z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
As per what was obtained, the location is in the city center
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 May 2026
Thank you for your review. We are pleased that our facilities and central Jember location met your expectations. We hope you had a pleasant stay and we look forward to welcoming you back for an even more memorable experience. Sincerely, Java Lotus Jember Hotel
Translated by Google Icon
See original
Ronny W. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
This hotel is cool, the staff are all great, friendly, smiling, and responsive. Top
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 May 2026
Thank you so much for your positive review. We are delighted to hear that you were satisfied with our team's service. Your compliments on the friendliness, smiles, and quick response of our staff will encourage us to continue striving for the best service. Thank you for choosing our hotel and we hope to see you again. Sincerely, Java Lotus Jember Hotel
Translated by Google Icon
See original
H***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Overall, it's good. The only thing that needs improvement is that the food refills need to be faster. Bathroom amenities should be added. If possible, the blankets should be bigger, they're too small. More pillows, they're already flat.
Translated by Google Icon
See original
+4
Find this review helpful?
Accommodation's Reply
17 May 2026
Thank you for your review and feedback! We are delighted to hear that you found our overall service very good. We especially appreciate your comments regarding the speed of food replenishment, bathroom amenities, blanket size, and pillow condition. We will forward your feedback to the relevant team for evaluation and improvement to further enhance guest comfort. Thank you for choosing our hotel, and we hope to welcome you back again for an even better experience.
Translated by Google Icon
See original
S***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 8 week(s) ago
I've stayed here many times before. But the service has gotten worse over time. 1. I've chatted on WA asking for the AC to be turned on, and often forget to turn it off. 2. The AC often gets a hot room and the AC is broken. 3. The bathroom water floats and won't go down 4. No table tissue 5. No hotel slippers 6. Once got used sheets and bedcovers as if they hadn't been replaced 7. The receptionist complained to no response. Goodbye Java Lotus, I will no longer subscribe here.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
17 May 2026
Thank you for your review. We apologize for any inconvenience you may have experienced. We will use your feedback to evaluate your experience. Sincerely, Java Lotus Gember Hotel
Translated by Google Icon
See original
I***s
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
A pleasant and comfortable staycation experience with a 4 month old baby
Translated by Google Icon
See original
+3
Find this review helpful?
Accommodation's Reply
25 May 2026
Thank you for your review. We are delighted to hear that you had a pleasant experience. We hope to welcome you and your family back again soon. Sincerely, Java Lotus Gember Hotel
Translated by Google Icon
See original
M***D
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 9 week(s) ago
I ordered breakfast takeaway at 5:30, but it wasn't ready by 6:15. What a shame.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
25 May 2026
Thank you for your feedback. We apologize for the delay in delivering your takeaway breakfast, which was not on time as promised. We understand this must have been disappointing, and our team will take this matter seriously to ensure our service is more punctual in the future. Thank you for sharing your experience with us. Sincerely, Java Lotus Jember Hotel.
Translated by Google Icon
See original
G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The staff were giving excellent service.
Find this review helpful?
Accommodation's Reply
25 May 2026
Thank you for your positive review. This will motivate our team to continue providing the best service. We look forward to seeing you again for another enjoyable stay. Best Regards! Java Lotus Hotel Jember
Profile Picture
Putra A. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Good place to stay in Jember. The rooms are clean and big enough.
1 people find it helpful
Accommodation's Reply
25 May 2026
Thank you for your kind review. We’re glad to hear you enjoyed your stay and found the rooms clean and spacious. We hope to welcome you back again in Jember. Best Regards! Java Lotus Hotel Jember
Friska W.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Strategic location in the center of Jember city
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
25 May 2026
Thank you for your review. We are pleased that our central Jember location provided convenience and satisfaction during your stay. We hope to welcome you back again. Sincerely, Java Lotus Jember Hotel
Translated by Google Icon
See original
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 10 week(s) ago
Every time I go to Jember, I stay at this hotel. The staff are nice and friendly, but this time I got a room that didn't smell good. I booked for two people but only got one toothbrush. I also got a shower cap before but I didn't get one yesterday. For a 4-star hotel, the breakfast menu is not very varied, and the watermelon wasn't fresh. Hopefully, it will improve in the future.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 May 2026
Thank you for choosing our hotel every time you visit Jember. We appreciate your trust and your appreciation for the friendliness of our staff and service. We apologize for any inconvenience you experienced during your recent stay, including the lack of fragrance in your room, incomplete amenities, and the breakfast menu not meeting your expectations in terms of variety and quality. We will take your feedback seriously and consider it to improve your stay in the future. Thank you for sharing your detailed experience. We hope to welcome you back again with even better service on your next visit. Sincerely, Java Lotus Hotel Jember
Translated by Google Icon
See original
pangeran h.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The hotel staff are friendly, the quality of the breakfast menu could be improved, and the carpets in the hotel corridors need to be scented, so the corridors don't smell musty.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 May 2026
Thank you for your review and feedback. 😊 We are delighted that you enjoyed the friendly service from our staff. We apologize for the quality of the breakfast menu and the unpleasant odor from the carpet in the hotel hallway. Your feedback is very important to us, and we have forwarded it to the relevant team to assess and improve the cleanliness and comfort of the hotel areas. Thank you for helping us improve. We hope to welcome you back in the future for an even more comfortable experience. Sincerely, Java Lotus Gember Hotel
Translated by Google Icon
See original
Number of reviews per page
20
40