Hotels near DRUM

The service, room, and meals are all great. Definitely the best hotel I’ve stayed so far. They care for little things and the staff are everywhere, you could easily reach them. ⭐⭐⭐⭐⭐

Very friendly, the most comfortable hotel in my opinion. Very clean and everyone is friendly.

The room was absolutely beautiful, spacious, and immaculately clean. It was great, and worth the price, especially since it's in a very strategic location. For a weekend, that price is absolutely top-notch.

Awesome location, great comfort, amazing food, super facilities..... Success always to the management & friendly staff

It was truly impressive. From the delicious food to the clean rooms, the lobby, and all the friendly staff.

The hotel staff was friendly. The room was clean. Wow, I'm so happy. I'll definitely book here again if I ever come back to Surabaya.

Very nice hotel to just chill and the outdoor areas are great for just chilling and relaxing in general. The staff were amazing and very helpful. Loved the stay.

The service at this hotel is consistently top-notch, with the staff always friendly and helpful, including allowing a late check-out because the kids were just in bed. Shangri-La Surabaya is truly the best.

Overall, the hotel is okay, but the room isn't very soundproof because I got a room at the front of the building, the part closest to the roundabout and the railway crossing. But access is limited.

Affordable price and good quality, highly recommended for long stays or transit, close to shopping centers. Clean rooms, friendly, helpful service, and comfortable.

Easy check-in, great service, great cleanliness, and definitely recommended. Close to everywhere. I'll be staying here again next time!

A 5-star hotel with services that prioritize the comfort of wheelchair users, the elderly, and children. The room I booked was a premium room. Because I use a wheelchair, I requested a shower chair. However, we were given a special room "just for wheelchair users." The service was excellent. Furthermore, on our second night, we received a complimentary upgrade to a 66-square-meter residence. Thank you to Ms. Febby, Mr. Andi, Ms. Elen, and Mr. Sulton for their attention that exceeded expectations.

A regular hotel since its inception, strategic location, delicious hotel food, clean & cool rooms since the first time I entered, friendly reception staff and explained the room options and facilities.

I had a wonderful stay at this hotel. The room was comfortable, the service was great, and the overall atmosphere made me feel relaxed. It was a pleasant experience, and I would definitely love to stay here again.

I love staying here. The staff are extremely friendly and accommodating. All my requests are all done very well. I love the food and the ambiance. I would love to go back again when I visit the town.

Great stay! The room was comfortable, clean, and cozy. The staff were extremely friendly, welcoming, and helpful throughout my stay. Highly recommended, and I would love to come back again.

I was so satisfied staying here. The location is strategic, as it's connected to the Ciputra Mall. The staff are incredibly friendly and helpful. The rooms are spacious, clean, and well-equipped. Plus, the view from the bathtub overlooks the city, making it so relaxing. I just requested mirror art, and when I arrived, I was given two welcome cakes. One day and one night. The service was exceptional and very satisfying. 😍

first staycation here, I swear I will not be disappointed, from the beginning the staff is very friendly, the hotel environment is clean and comfortable. when I checked in I looked very tired, maybe after checking in I was told to take a drink that was already prepared :') as much respect as the visitors. The hotel room is clean, the facilities are okay, the bathroom is also clean, the AC works well. at that price at the Sby hotel, it's really cheap 1000/10 basically 🥰. next time if i go to sby i will staycation here. because it is close to any destination.

The best experience. The service, information, facilities, and comfort were satisfactory. The food and drinks were also highly recommended, and the prices were reasonable.

The staff is friendly, the location is right in the city center, with plenty of street food within walking distance. The rooms are clean, and it's suitable for both short and long stays. It's highly recommended, and the price is also affordable for those on a tight budget.