Hotels near ITC Surabaya

All the staff are really friendly, early check-in is allowed, you can check-in at 1 o'clock.. Love Wyndham so much ❤️

It was a truly enjoyable stay at Hotel Tunjungan Surabaya. The service was incredibly friendly. Hotel Tunjungan is top-notch. Jaya jaya jaya.

Friendly service, from security to the manager on duty. Every time we meet, we greet guests with a friendly smile. Rooms are guaranteed clean and tidy, and cleaning is available upon request or daily. The breakfast menu is varied and delicious. A prime choice for shopping at Pasar Atom or ITC Mega Grosir Surabaya.

It was a delightful experience staying 3 days and 2 nights at Four Points TP. Everything was exceptional, especially the restaurant. All the staff there were friendly and helpful. I've never experienced such helpfulness staying at a hotel as at Four Points TP. Everyone, from top to bottom, truly shares the same vision and mission: to satisfy customers and make them king. Awesome! Keep it up! You're all the best 👍👍👍

The hotel staff are all very friendly, the breakfast food is always delicious, the room is clean, the smart TV is also complete, the check-in process is fast, assisted by Ms. Clara and Delinda, always a favorite hotel, next time I will stay again.

Hotel Horison Arcadia has become one of my family's go-to hotels for staycations in the City of Heroes. The staff is friendly, the area surrounding the hotel is charming with historical heritage sites, and the room rates are affordable.

Upon entering the hotel lobby, you're greeted by a delightful aroma, a clean, tidy vibe. The hallway leading to the rooms and inside also smell wonderful. It's very clean and comfortable, just 6 minutes from Gubeng Station. I'll definitely be back.

The hotel staff is very friendly, the elevator smells good, all the rooms smell good, the hotel is clean and tidy, the food is delicious.

I chose to stay at Hotel Sahid because I was participating in the ISOPLUS Run 2026, and the location was incredibly convenient, especially with its close proximity to Surabaya City Hall, where the event was held. For a rate of under IDR 300,000, I honestly found the value quite impressive. The room came with a comfortable, soft king-size bed, a pleasant city view that became especially beautiful at night, and a Daikin air conditioner that kept the room genuinely cool and comfortable. Hot water was also included, which was a nice touch after a long day and even more appreciated after participating in the run. The stay itself had a lovely balance of classic elegance and warm hospitality. The staff were genuinely friendly, courteous, and welcoming. One of the female staff members especially stood out with her graceful presence, warm smile, subtle sense of humor, and effortless way of making conversations feel comfortable. There was something naturally pleasant about her manner—elegant without trying too hard, and professional yet wonderfully human. I also really enjoyed the atmosphere of the lobby. The grand piano adds a beautiful artistic touch, and I appreciated that guests are free to play it. It gives the lobby a unique character, almost like a quiet little stage where the atmosphere can come alive through music. Overall, Hotel Sahid offers a charming combination of strategic location, classic elegance, warm hospitality, and great value. A comfortable king-size bed, beautiful night-time city views, cold AC, hot water, and an artistic lobby—all for under IDR 300,000—is genuinely hard to complain about. It made my stay for ISOPLUS Run 2026 comfortable, enjoyable, and surprisingly memorable.

Mr. Bryan was very friendly and efficient. The service from the other staff was also excellent, always smiling.

First time, but I loved it. Complete facilities, clean, cool, and comfortable. I'll definitely come back here if I ever come back to Surabaya 😇

The hotel staff was friendly, helpful to my parents because they needed an early check-in, the room was clean and comfortable.

The room was clean, the bathroom had hot water and worked perfectly. The Wi-Fi was very fast, and the staff was very friendly and responsive.

I loved staying here, from the security staff, the receptionist especially (Mrs. Sri), the housekeeping staff, and the pool attendants were all amazing!! Glad to be back!! The pool is very clean.

The stay was comfortable, and I slept well. The staff responded quickly when I requested a replacement blanket and additional towels. Overall, I was very satisfied with the service and hospitality.

The hotel was excellent, comfortable, and everything was complete and tidy. I really enjoyed my stay there.

Great experience staying at this hotel. The kids had an amazing time. The room is spacious. Great location. Great hospitality.

The hotel is 5 minutes away from the train station. The receptionist was very helpful and kind, even prepared breakfast in the box for us after knowing we have to check out very early to catch up for the train. The room was clean and nice.

The room is very spacious, the bathroom is clean, and it has a built-in hairdryer. You can request connecting rooms if you book more than one room.

The hotel staff was very friendly. The food was delicious and varied. The rooms were also nice and clean with a view of Tunjungan Plaza. Tunjungan Plaza is also very close, just a 650-meter walk. I was very satisfied with my stay here. 🤩🥰

I spent two memorable nights here for a weekend. One of my favorite things about the hotel is the rooftop pool, which offers stunning city views and makes relaxing even more enjoyable. The gym is also excellent, with a stunning view that makes exercising even more enjoyable. The location is strategic, the rooms are comfortable and clean, and the overall atmosphere of the hotel is calming and perfect for unwinding. Thank you for a wonderful stay. It will definitely be one of my choices when I visit Surabaya again. 😍🏙️🏊‍♀️💪🏻