Dear Hotel Madrid

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9.0
/10
Exceptional
1,002 reviews

What Guests Say About Their Stay

Anne

10.0
/ 10
My teenage son and I had a fabulous time - super friendly staff and incredible views (and cocktails!) on the roof top bar, excellent location too!

Gladys

10.0
/ 10
Maravilloso el lugar, la ubicación, la habitación, la atención, todo fabuloso. Sin lugar a dudas un lugar para regresar. Recomendadisimo.

Melissa

10.0
/ 10
Lovely staff and a great location! The rooftop deck and pool is also amazing
In the Area
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Gran Via 80, Madrid, Community of Madrid, Spain, 28013

Main Facilities

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This accommodation offers:
Outdoor pool
Poolside bar
Luggage storage
Elevator
Rooftop terrace
Express check-out
Disabled access friendly
Multilingual staff
Staying at Dear Hotel Madrid is a good choice when you are visiting Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Dear Hotel Madrid

Gran Via 80, Madrid, Community of Madrid, Spain, 28013
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Lobby Dear Hotel Madrid
Lobby 2 Dear Hotel Madrid

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General
Near Gran Via

Location
Dear Hotel Madrid is centrally located in Madrid, a 1-minute walk from Plaza de España and 12 minutes by foot from Puerta del Sol. This boutique hotel is 1.3 mi (2.1 km) from El Retiro Park and 1.3 mi (2.2 km) from Royal Palace of Madrid.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Gran Via - 0.1 km / 0.1 mi
Plaza de España - 0.1 km / 0.1 mi
Calle de la Princesa - 0.1 km / 0.1 mi
Lope de Vega Theatre - 0.3 km / 0.2 mi
Sabatini Gardens - 0.3 km / 0.2 mi
Preciados Street - 0.6 km / 0.4 mi
Plaza de Callao - 0.6 km / 0.4 mi
Plaza de Oriente - 0.6 km / 0.4 mi
Temple of Debod - 0.7 km / 0.4 mi
Royal Theatre - 0.7 km / 0.4 mi
Comillas Pontifical University - 0.8 km / 0.5 mi
Príncipe Pío Shopping Center - 0.9 km / 0.6 mi
El Oso y el Madrono - 0.9 km / 0.6 mi
Almudena Cathedral - 1 km / 0.6 mi
Casino Gran Via - 1 km / 0.6 mi

The preferred airport for Dear Hotel Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.6 km / 10.3 mi

Renovations
The following facilities are closed seasonally each year. They will be closed from August 2 to August 17:

  • Dining venue(s)

Facilities
Don't miss out on recreational opportunities including an outdoor pool and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining
Enjoy international cuisine at Nice To Meet You, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.Buffet breakfasts are served on weekdays from 7:30 AM to 11:00 AM and on weekends from 8:00 AM to noon for a fee.

Rooms
Make yourself at home in one of the 162 guestrooms featuring minibars and Smart televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

All facilities in Dear Hotel Madrid

Facility

  • Outdoor pool
  • Poolside bar
Swimming Pool Dear Hotel Madrid
Swimming Pool
Functional Hall Dear Hotel Madrid
Functional Hall
Common Space Dear Hotel Madrid
Common Space
Lobby Dear Hotel Madrid
Lobby
Exterior Dear Hotel Madrid
Exterior

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Pool sun loungers

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

General

  • Banquet
  • Rooftop terrace

Accessibilty

  • Disabled access friendly

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Accommodation Policy & General Information in Dear Hotel Madrid

Translate
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 5:00 PM.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 37.00 per day (328 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Contactless check-out is available, Contactless check-in is available, Guest will receive an email before arrival 5 days, Guests will receive an email with special check-in instructions

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 23:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Dear Hotel Madrid
162
Number of floors in Dear Hotel Madrid
14
Another facilities in Dear Hotel Madrid
Babysitting with surcharge, Romantic proposal packages, Outdoor pool, Pool sun loungers, Poolside bar

Frequently asked question in Dear Hotel Madrid

What is normal check-in & check-out time at Dear Hotel Madrid?
The standard check-in time at Dear Hotel Madrid is starting from 15:00 - 23:00 while the latest check-out time is at Before 12:00
Does Dear Hotel Madrid provide breakfast?
Yes, Dear Hotel Madrid provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Dear Hotel Madrid?
Dear Hotel Madrid is a 4.0-star hotel.
How many floors does Dear Hotel Madrid have?
Dear Hotel Madrid has 14 floors.
How many rooms are available at Dear Hotel Madrid?
Dear Hotel Madrid has 162 rooms in total.
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More Reviews from Other Guests in Dear Hotel Madrid

Overall Ratings & Reviews Dear Hotel Madrid

Traveloka (1)
Other sources (1,001)
9.0
Exceptional
From 1,001 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

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Traveler Reviews Dear Hotel Madrid

Number of reviews per page
20
40
Top reviews
Anne
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

My teenage son and I had a fabulous time - super friendly staff and incredible views (and cocktails!) on the roof top bar, excellent location too!
Tina
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Beautiful place! Clean room and helpful staff
Nateshia
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing location
Yunaisy
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great
Ambar Isaura Rosario
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very friendly staff and clean room. Second time staying and coming back.
Gladys
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Maravilloso el lugar, la ubicación, la habitación, la atención, todo fabuloso. Sin lugar a dudas un lugar para regresar. Recomendadisimo.
Melissa
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely staff and a great location! The rooftop deck and pool is also amazing
Dany
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The front desk are not very helpful for this large a hotel. The roof pool was not kept 100% clean, the run out of towels and shrug, and the bar area is not kept tidy. Fortunately the rooms are clean, the beds comfy and the location was excellent.
Clayton
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

the staff was extremely helpful and giving me ideas for my short stay. they had great communication leading up to my stay prepping me what I was to expect and need. The roof top pool was small, but very nice. The rooftop lounge was also a nice experience.
Sondra
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location was walkable to most of the city. Really enjoyed the rooftop plunge pool after a hot day of sight seeing. Loved the filtered water stations to refill our water bottles. Staff was very friendly and helpful.
Nelson
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent location, extremely crowded and €40 per night parking is two blocks away, so better plan your travel, roof top bar offers incredible views and the staff is very attentive, service was good, rooms are clean. Overall 5 stars if I ignore the hotel’s response to an incident where the elevator broke down and no staff was able to help us out, technicians were delayed and unable to help at that time, mind you it was only 23:30 and we had to call a rescue team ourselves (luckily a local was with us when the emergency happened) otherwise we would’ve been stuck still because our phone service isn’t local, therefore we can’t make that type of calls. We got offered a breakfast or a bottle of cava (which we accepted) for the incident.
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Susan
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Amazing hotel and staff. Simply beautiful. Gorgeous view from room. Spectacular rooftop pool and bar. Staff are incredibly welcoming and helpful. 10 out of 10.
Lisa
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The location and staff were great, good value for money given how central the location was. However the hotel quality and amenities make this hotel a 3-star at best; rooms are quite outdated and bathroom feels dark and stuffy.
Michelle
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff were so friendly & helpful, excellent location right on Plaza de Espana, Metro Line 3, so easy to get anywhere, and the rooftop pool and bar were what drew me - they didn’t disappoint - not least as I was there for a major heat wave. I’ll stay again when I come back next year for sure.
Tasha
icon-
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

During check-in, I was told breakfast was included, but at checkout I was told otherwise. The complimentary Wi-Fi was also very unreliable, even after I was provided with a router. The biggest issue, however, was the air conditioner. Whenever it was running, there was a very loud noise coming through the wall, along with an electrical-like smell, as if the unit was overworking. It made the room uncomfortable and made it difficult to relax or sleep. Would I stay here again? Possibly. The rooftop was beautiful, the location is excellent, and the staff was very accommodating. However, the air conditioning issue significantly impacted my stay, and I couldn't wait to check out so I could finally get a good night's sleep in a cool, quiet room.
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Terrance
icon-Family
Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great hotel with exceptional staff. Room was cleaned everyday with fresh towels. The hotel is in a good location. Loved my stay.
Ira
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

This is a very, very well-located hotel with a great rooftop bar (and no need to imbibe). It has a fabulous view of the city. The hotel is contemporary in design, but not as well thought out as it could be. There was no work surface in the room that made it easy to use a laptop. There is no shelf in the shower to hold anything. No in-room coffee pot. The "eye" for design conflicts with usability. More easily correctable is its little-less-than-acceptable housekeeping. The management needs to spend a tad amount of time supervising its staff. The same situation exists at the front desk. The hotel's management is just a little short of what it would take to make it great.
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Daniela
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great
Jack
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lovely hotel with welcoming staff
Migdalia
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I had a wonderful stay at Dear Hotel Madrid. The rooms were clean, comfortable, and very well maintained. The hotel itself is modern, attractive, and kept in excellent condition. The staff was friendly, welcoming, and always willing to help with any questions or requests. One of the best features of this hotel is its fantastic location. It is right in the heart of Madrid, on the city's "Broadway" (Gran Vía), and directly across from Plaza de España, making it easy to explore many of the city's attractions on foot. Overall, I had a great experience and would definitely recommend Dear Hotel Madrid to anyone visiting Madrid.
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Number of reviews per page
20
40

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Exterior 4 Dear Hotel Madrid

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.