Palacio de Santa Inés hotel

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9.2
/10
Exceptional
1,003 reviews

What Guests Say About Their Stay

Lenora

10.0
/ 10
Perfect location for exploring the older parts of the city. The staff were very helpful with all types of needs - even about Raton Perez as our son lost his tooth. The building is a great mix of old and new features and the breakfast was very filling before a day walking up lots of hills and staircases. Would recommend to family and friends.

nicholas

10.0
/ 10
A beautiful and perfectly located property in the shadow of the Alhambra - wonderful

Neil

10.0
/ 10
Fabulous character hotel with absolutely the best location. Clean, comfortable, good breakfast, friendly helpful staff. We will be back.
In the Area
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Cuesta Santa Ines 9, Granada, Andalusia, Spain, 18010

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Palacio de Santa Inés hotel is a hotel is located at Granada. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Palacio de Santa Inés hotel

Cuesta Santa Ines 9, Granada, Andalusia, Spain, 18010
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Lobby Palacio de Santa Inés hotel
Lobby 2 Palacio de Santa Inés hotel

Discover More About Palacio de Santa Inés hotel

General
Near Alhambra

Location
With a stay at Palacio de Santa Inés hotel in Granada (Albaicín), you'll be steps from Plaza Nueva and 6 minutes by foot from Alhambra. This historic hotel is 0.4 mi (0.7 km) from Granada Cathedral and 21.1 mi (33.9 km) from Sierra Nevada Ski Resort.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Carrera del Darro - 0.1 km / 0.1 mi
San Gil y Santa Ana Church - 0.2 km / 0.1 mi
Arab Baths - 0.2 km / 0.1 mi
Plaza Nueva - 0.2 km / 0.1 mi
Real Chancilleria - 0.2 km / 0.1 mi
Casa de Castril - 0.2 km / 0.1 mi
Casa del Arte Flamenco Theater - 0.3 km / 0.2 mi
San Bernardo Monastery - 0.3 km / 0.2 mi
Calle Elvira - 0.3 km / 0.2 mi
Flamenco La Alborea - 0.3 km / 0.2 mi
Calle Calderería Nueva - 0.3 km / 0.2 mi
Alhambra - 0.4 km / 0.3 mi
Paseo de los Tristes - 0.4 km / 0.3 mi
Calle Gran Via de Colon - 0.5 km / 0.3 mi
Casa Morisca Horno de Oro - 0.5 km / 0.3 mi

The preferred airport for Palacio de Santa Inés hotel is Granada (GRX-Federico Garcia Lorca) - 20.6 km / 12.8 mi

Renovations
The property is closed between January 18 and March 18.

Facilities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining
Take advantage of the hotel's 24-hour room service. Buffet breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 35 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, as well as phones with free local calls.

All facilities in Palacio de Santa Inés hotel

Common Space Palacio de Santa Inés hotel
Common Space
Lobby Palacio de Santa Inés hotel
Lobby
Accommodation Services Palacio de Santa Inés hotel
Accommodation Services
Exterior Palacio de Santa Inés hotel
Exterior
Bedroom Palacio de Santa Inés hotel
Bedroom

Things to Do

  • Romantic proposal packages
  • Library

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet

Accessibilty

  • Wheelchair accessible

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Accommodation Policy & General Information in Palacio de Santa Inés hotel

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Important Note
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 19.5 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, Cashless transactions are available, Contactless check-in is available, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Palacio de Santa Inés hotel
35
Number of floors in Palacio de Santa Inés hotel
3
Another facilities in Palacio de Santa Inés hotel
Romantic proposal packages, Library, Breakfast, Free WiFi, Banquet

Frequently asked question in Palacio de Santa Inés hotel

What are available facilities at Palacio de Santa Inés hotel?
There are top facilites at Palacio de Santa Inés hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Palacio de Santa Inés hotel?
The standard check-in time at Palacio de Santa Inés hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Palacio de Santa Inés hotel provide breakfast?
Yes, Palacio de Santa Inés hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Palacio de Santa Inés hotel?
Palacio de Santa Inés hotel is a 3.0-star hotel.
How many floors does Palacio de Santa Inés hotel have?
Palacio de Santa Inés hotel has 3 floors.
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More Reviews from Other Guests in Palacio de Santa Inés hotel

9.2
Exceptional
From 1,002 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.8

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Traveler Reviews Palacio de Santa Inés hotel

Number of reviews per page
20
40
Top reviews
Lenora
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Perfect location for exploring the older parts of the city. The staff were very helpful with all types of needs - even about Raton Perez as our son lost his tooth. The building is a great mix of old and new features and the breakfast was very filling before a day walking up lots of hills and staircases. Would recommend to family and friends.
Read More
Jenny
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean airy room with air conditioning.
DAVID
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great room. Great folks. Killer view. Go there!
nicholas
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A beautiful and perfectly located property in the shadow of the Alhambra - wonderful
Neil
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fabulous character hotel with absolutely the best location. Clean, comfortable, good breakfast, friendly helpful staff. We will be back.
Rula
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A lovely team Super location So helpful and comfortable hotel
Patricia
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was as charming as the pictures and more. The location is fantastic as it’s just at the base of all beautiful places such as Mirador San Nicolas, Alhambra, and the bustling Albaicin neighborhood. I highly recommend this hotel and will be going back to sure!!
Maria Violeta
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Beautiful place. The location couldn’t be better. It’s situated in the most beautiful street of Granada at the feet of the Alhambra. The staff was amazing!
Arnaldo
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean. The staff very helpful. The a/C was excellent specially when the temperature outside was in the high nineties. The breakfast was very good. I will return!!
Jahanzeb
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property is beautiful, for sure. It is just extremely misleading. Only rooms 10 and 11 are shown in the pictures for double room with Alhambra views. That isn’t mentioned anywhere. Upon arrival we checked into a normal double room that happened to have tiny views of the Alhambra. Reception was unhelpful.
Joanna
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great hotel near Plaza Nueva - walking distance to plenty of attractions. Stayed as a family with young kids (6 and 9). The lofted room was perfect and kids loved it. Breakfast had plenty to choose from, so everyone was happy. Front desk staff were incredibly helpful, including recommendations for local attractions.
Mara
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our stay at the Palacio de Santa Ines was really lovely! We had a view of the Alhambra, the hotel had a lovely riad-type layout, and the AC worked great, which was truly fantastic given that we were there during a heat wave and it was more than 100F/37C out for several of the days we were there. The hotel is in a wonderful convenient location for walkers, close to everything in the Albaicin - shops, restaurants, the Cathedral, Sacromonte. The front desk staff were uniformly helpful and wonderful with everything and gave us advice on the bus system, places we wanted to go to, use of the Granada Card, coordination of a taxi to the airport early in the morning, etc. We also had laundry done, and both the front desk and the laundry service did a great job. The only reason I removed a star was that the card keys we were given for our room had consistent issues throughout our stay. The initial keys we were given did not work, and after we were given replacement keys, the replacements stopped working after about a day and we again had to get replacements. The front desk was extremely lovely and helpful about all of this, but it was a hassle, particularly when we returned to our room twice after a long day of walking around outside in the heat only to find we were locked out again. Other than that, though, we would definitely stay at the Palacio de Santa Inez again!
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Kenneth
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice comfortable room, good AC, decent bathroom, reasonable size room. Historic Spanish courtyard, was wonderful to stay at. Would have given 5 stars if breakfast started at 730am, found 8am to be too late but hotel did provide packed lunches
ines
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

great facility
Vahishta
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice property. Well maintained. We had the room on the third floor. The room had a view of the Alhambra. Good air conditioning in the room. There were only two rooms on that floor. These rooms are suitable for younger humans but for a couple in their 70s, to go up and down the 50 steps each time was not ideal. Specially when carrying luggage. There is no elevator in the hotel.
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Elliot
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful hotel in an excellent location.
Maria
icon-Family
Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

There are so many things that are wonderful about this hotel. It is an antique residence located in the historic Albaicin neighborhood in Granada, at the foot of the Alhambra, which we were there to see. It is charming, both inside and out, with several of its rooms opening on to its inner courtyard. Because it is a historic property, visitors (especially older guests or those with impaired mobility) should be aware there are NO elevators. We were extremely grateful that the receptionist at the front desk, Avram, offered to carry our heavy luggage up three flights of narrow, tiled stairs. It's location is PERFECT, near the Alhambra and for exploring the Albaicin, which is the original heart of Granada. Plaza Nueva down the street is convenient for grabbing a taxi. This is important, because the hotel is up a flight of steps from the nearest taxi dropoff point, so you will be bouncing your luggage up those steps and there is nowhere to park nearby. Our only complaint was that we chose a room marketed as having "a balcony view of the Alhambra." We may have even paid extra for it. In reality, it was two VERY small rooms, one with an extremely SMALL full-size bed, the other a screened-in porch with NOT great views. I spent two nights NOT sleeping in the tiny bed with a BIG husband who (unfortunately) snores like a chain saw. Buyer beware: Do NOT select that room if you value your sleep! Breakfasts were great!
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Sarah
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The only coffee available with the room was instant coffee in the room. And our GPS sent us on a wild goose chase to get to the hotel when there were much simpler routes. How would we know that, having never been there before? That’s not the hotel’s fault, but some easy walking directions from the train station would have helped. It is a great location with a lot of history in the building. If you’re looking for modern, shiny and new, this is not your kind of place. But if you like a boutique hotel with one-of-a-kind rooms and a lot of character, stay here!
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Geraint
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Good breakfast, helpful staff
Shujaat
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The location, staff and room were really great. They helped find us a double bed at the last minute and were very helpful throughout the stay. The location is very close and walk to the center, walk able distance from Alhambra and El bacin quarters. Breakfast was not that great, but convenient.
Number of reviews per page
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Exterior 4 Palacio de Santa Inés hotel

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