Palacio de Santa Inés hotel

The room is charming and quiet, location is convenient.

We had a great stay at this hotel. It’s in a great location and walking distance to the Alhambra. Our room was clean and spacious and very comfortable. The staff really go out of their way to be helpful and provide directions and recommendations. The morning breakfast was awesome with lots of choices of hot and cold food. We loved our experience here and would definitely recommend if you want a pleasant stay in an authentic Spanish property.

Beautiful boutique hotel, great location, nice room, and excellent servicie

The hotel is perfectly located in the Albaicin very near the Alhambra which means it is somewhat challenging to get to, but worth it. While it is as old as the wonderful winding streets that surround it, the bed was comfortable, bath well appointed, breakfast substantial and the staff helpful and friendly.

Loved our stay, would definitely stay here again!

Beautiful historic building. The staff were extremely helpful and courteous. Breakfast was reasonably priced and excellent. No reason to go elsewhere

Very nice hotel, clean rooms, great location, and friendly staff. Had a wonderful stay and would definitely come again!

Loverly place and situated in a prime spot, fantastic staff, especially the hotel receptionist who listened to my wife speaking her broken Spanish, even the maintenance man with him both applauded for her for her attempts. Would definitely go back.

Charming old city hotel. Very helpful and friendly staff. Very accommodating and allowed us to store our bags and use the hotel after check out while waiting for our late departure. Short walk from the plaza or scenic street to the hotel. Do not expect to be dropped off right at the hotel door.

It’s a very comfortable hotel with helpful front desk staff. It’s a great location close to Alhambra and in small cobblestone neighbourhood. The hotel its self is very unique with the old school corridors and decoration.

24 hour front desk extremely helpful with any needs and information. Charming hotel, great location and quiet.

Room was comfortable. Not sound proof. The view from room was excellent. Staff was great. Location was great. Would absolutely stay again.

Beautiful building, friendly and helpful staff and great location

Breakfast was good. Didn’t need A/C.

Great location for access to the Alhambra (be aware access to the hotel is up about 20 steps). We can recommend a room with a view of the Alhambra. Super buffet breakfast. Excellent restaurants and bars are all around.

Our stay was only 2 nights and 1 full day. The staff were great and very helpful. This place is a very interesting place to stay and I slept great despite some noisy neighbor drunk ugly crying for a couple hours. I'm pretty understanding when it comes to living in a repurposed older establishment so I don't generally think it's fair to knock it for its old home characteristics (hearing toilets flush and noisy floors) but room and bathroom configuration could have been thought out a little better. I'm not sure the remodeling plans were super well designed. Shower doors only covered just under half the length of tub so water running off your elbows goes right on the floor in front of the toilet, tub space is too small for a taller person. I'm 6'1 and my head was very close to the ceiling in the tub area. At some point I got a minor whiff of sewer gas in the bathroom (don't ask me how I know what it was). That generally is a sign that the plumbing is either incorrectly designed or there is a failure somewhere. This however was not much of a problem because the smell went away very quickly and was only in the bathroom. Regardless I had a good experience and was comfortable. Location was great, room was clean, ac worked well and we slept great! Which is why I still think it deserves 4 stars. Bathrooms could use some work though.

Excellent hotel but difficult for access for travelers with mobility issues. Staff very accommodating and helpful when informed.of issues. ALLstaff is respectful, friendly and professional. Will return

Wonderful stay. My spouse and I absolutely loved our time at Palacio de Santa Inés. The staff were incredibly kind and helped us with several needs (laundry, cab services, off-the-path tourist spots, and finding less touristy and more local shopping places, to name a few). The staff was also multilingual (I heard English, Spanish, French, and German all from the same concierge for example), which was not a requirement for us in booking but very impressive. The breakfast was delicious and quite varied for a hotel offering. The units have AC (which is not common among others this historic in town) that worked well during the time of year we visited. The hotel is beautiful and a great example of Spanish city palace design. The room was fantastic. Ours in particular was modeled after Nasrid decor and was absolutely beautiful. We loved our time here and will definitely be staying here again on our next trip to Granada.

Room was dated, as was the bathroom. They were ripping out the bathroom next door during our stay. Good breakfast.

Everything was good. The room a bit warm, but we failed that to ask for help which was our mistake.