Shangri-La Colombo

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9.3
/10
Exceptional
675 reviews

What Guests Say About Their Stay

Channa

10.0
/ 10
Shangri-La, Colombo is well worth the stay! From the amazing staff, services to the restaurants! The buffet food at Central (its vast selection and quality) is out of this world! Try the afternoon tea and the Ceylon Mocktail No.1 at the Sapphyr Lounge!

RISAL

10.0
/ 10
Excellent service from check in to check out; breakfast service was a bit slow but staff are courteous.

Bibi Famiza

10.0
/ 10
Everything was excellent, only one issue was the toilet cover, kept falling when you use it however, it was our fault. It didn’t complain because I believe they would fix it by the way.
In the Area
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1 Galle Face, Gampaha, Western, Sri Lanka, 00200

Main Facilities

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This accommodation offers:
Outdoor pool
Laundry service
Luggage storage
Elevator
Garden
Rooftop terrace
Business facilities
Shangri-La Colombo is a 5-star hotels that has been welcoming guests since 2017. Shangri-La Colombo is part of Shangri-La under Shangri-la. There are 541 rooms spread across 27 floors.
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What's around Shangri-La Colombo

1 Galle Face, Gampaha, Western, Sri Lanka, 00200
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Lobby Shangri-La Colombo
Exterior 2 Shangri-La Colombo

Discover More About Shangri-La Colombo

General Information

Shangri-La Colombo is a 5-star hotels that has been welcoming guests since 2017. Shangri-La Colombo is part of Shangri-La under Shangri-la. There are 541 rooms spread across 27 floors.

Location

Located at 1 Galle Face in Colombo, Sri Lanka. Those looking to explore will find Siri Vajirarama Temple, Kelaniya Raja Maha Vihara, and National Museum of Colombo nearby.

Facilities & Amenities

Shangri-La Colombo has Outdoor pool, Laundry service, Luggage storage, Elevator, Garden, and more.

Business Facilities

For guests traveling for work, Shangri-La Colombo has Business facilities and Computer station available.

Dining

Guests can stop by the café.

Contact

Phone number: 94 11-7888288

All facilities in Shangri-La Colombo

Facility

  • Outdoor pool
Entertainment Facility Shangri-La Colombo
Entertainment Facility
Fitness Center Shangri-La Colombo
Fitness Center
Functional Hall Shangri-La Colombo
Functional Hall
Common Space Shangri-La Colombo
Common Space
Lobby Shangri-La Colombo
Lobby

Guest Services

  • 24-hour front desk
  • Express check-in
  • Luggage storage
  • Concierge
  • Porter
  • Laundry Service
  • Express check-out
  • Multilingual staff
  • Wedding service
  • Newspaper in lobby
    TEXT

Activity & Leisure

  • Garden
  • Full Serviced Spa
  • Designer Stores on Site
  • Spa Treatment Rooms
  • Outdoor pool
  • Steam bath
  • Sauna
  • Locally Owned Tours & Activities
  • Pool sun loungers
  • Shopping Center On-Site

Public Facilities

  • Elevator
  • Smoke Free Property
  • Safety deposit box
  • Coffee shop

Accommodation Facilities

  • Swimming Pool
  • Self-Parking
    TEXT
  • Banquet Hall
  • Rooftop terrace
  • Ballroom
  • Terrace

Business Facilities

  • Meeting Room
  • Conference Center
  • Business facilities
  • Conference space
  • Computer station

Meals & Dining

  • Vegetarian Breakfast Available
  • Snack bar
  • Breakfast

Nearby Facilities

  • Gift shop
  • Hair salon
  • ATM/Bank

Transportation

  • Valet parking
    TEXT

Connectivity

  • Wi-Fi
    TEXT

Accommodation Policy & General Information in Shangri-La Colombo

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Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

IMPORTANT_NOTICE

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in is available.

Minimum Age Policy

18
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Available rooms at Shangri-La Colombo
541
Number of floors in Shangri-La Colombo
27
Another facilities in Shangri-La Colombo
24-hour front desk, Express check-in, Luggage storage, Concierge, Porter

Frequently asked question in Shangri-La Colombo

What is normal check-in & check-out time at Shangri-La Colombo?
The standard check-in time at Shangri-La Colombo is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Shangri-La Colombo?
Shangri-La Colombo is a 5.0-star hotel.
How many floors does Shangri-La Colombo have?
Shangri-La Colombo has 27 floors.
How many rooms are available at Shangri-La Colombo?
Shangri-La Colombo has 541 rooms in total.
What do past guests say about Shangri-La Colombo?
Shangri-La Colombo is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Shangri-La Colombo

Overall Ratings & Reviews Shangri-La Colombo

Traveloka (4)
Other sources (671)
9.4
Exceptional
From 671 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

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Traveler Reviews Shangri-La Colombo

Number of reviews per page
20
40
Top reviews
sabesan
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room and efficient staff
DONALD
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Beautiful property… gorgeous staff and incredibly helpful - all of them!!
Ramani
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff was very helpful and I will recommend this hotel
mickey
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent service and location
Subhaga
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean nice property. Would go back 10/10
Channa
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Shangri-La, Colombo is well worth the stay! From the amazing staff, services to the restaurants! The buffet food at Central (its vast selection and quality) is out of this world! Try the afternoon tea and the Ceylon Mocktail No.1 at the Sapphyr Lounge!
Anupma
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great Location.. Nice lobby.
Shakira
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hotel really needs a renovation.. rooms were musty and needs a lot of love.. a coffee machine would be good also. Foyer and staff were beautiful and really helpful. The rooms let this hotel down
RISAL
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent service from check in to check out; breakfast service was a bit slow but staff are courteous.
Bibi Famiza
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was excellent, only one issue was the toilet cover, kept falling when you use it however, it was our fault. It didn’t complain because I believe they would fix it by the way.
Nakato
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great value for money
Murugesu
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This was the best hotel stay experience in Sri Lanka (or anywhere). Excellent location, excellent and energetic staff, brilliant breakfast experience. Thank you
Vairamuttu
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff
Stephen singh
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent location, great customer service from all staff , would highly recommend to club lounge,
Ielyzaveta
icon-with Children
with Children
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel was absolutely fantastic. We enjoyed high tea in the lobby, pool, sauna and health & wellness facilities. I only wish the hotel was a bit more mindful about guest experience when booking main restaurant for corporate events. Better communication and more dining options would be helpful.
Eugene
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

When you arrive, this greeting area and lounge is an indication of the service and experience you are about to have. From the dinning experiences, the gym facility and lounge experiences are truly amazing. Add onto that personal touches with gustatory experiences at the Sapphyr lounge with Maneesha, Aakib, Navodya, Shalika, Harsha. They showed warmth and attention to detail making our experience memorable.
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placid
icon-
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Perfect stay. Highly recommend
Chryshanthi
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Overall a great hotel. Staff, amenities, food etc excellent. Will definitely go back.
Dalia
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff were very kind and very helpful. We loved the hoppers and the Sri Lankan soup in the morning buffet. I wish they had more authentic Sri Lankan dishes offered at the dinner buffet. We ate there twice and would have loved to have jackfruit curry as well as banana curry. The room is very comfortable. I asked for blankets and we directly got them. We enjoyed our stay. Thank you.
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Dewara
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Every things was perfect. Staff was very helpful and friendly. 5 Stars 🌟
Number of reviews per page
20
40

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Bedroom 4 Shangri-La Colombo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.