Shangri-La Colombo

Hotels
9.3
/10
Exceptional
621 reviews

What Guests Say About Their Stay

Philip

10.0
/ 10
A beautiful hotel in every respect. Excellent location, lovely room, great amenities, very good food, and a beautiful pool. The staff were wonderful throughout our stay.

mukesh

10.0
/ 10
Lovely hotel, welcoming and extremely helpful staff, room cleaned well daily, water bottles also replaced daily. Great facilities i.e. gym, spa, pool, range of dining options. Easy access to mall. Would recommend and return in a heartbeat. Huge thanks to Kawisha and the team for making my wife’s birthday memorable.

Renee

10.0
/ 10
Fabulous hotel. Beautiful, clean and great staff Buffet breakfast is extraordinary, lots of choice, tasty and great staff. Highly,highly recommend!
In the Area
See Map
1 Galle Face, Gampaha, Western, Sri Lanka, 00200

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Shangri-La Colombo is a hotel is located at Gampaha. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Shangri-La Colombo

1 Galle Face, Gampaha, Western, Sri Lanka, 00200
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Lobby Shangri-La Colombo
Exterior 2 Shangri-La Colombo

Discover More About Shangri-La Colombo

General


In Colombo (Kompannaweediya)

Location


A stay at Shangri-La Colombo places you in the heart of Colombo, within a 5-minute drive of Galle Face Green and Pettah Market. This beach hotel is 1.5 mi (2.4 km) from Bally's Casino and 1.5 mi (2.5 km) from Jami Ul-Alfar Mosque.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

One Galle Face - 0.1 km / 0.1 mi
Beira Lake - 0.2 km / 0.2 mi
Galle Face Green - 0.5 km / 0.3 mi
Old Parliament Building - 0.6 km / 0.3 mi
Bank of Ceylon Tower - 0.8 km / 0.5 mi
Colombo World Trade Center - 0.9 km / 0.6 mi
King Sri Wickrama Rajasinghe Prison Cell - 1 km / 0.6 mi
Dutch Hospital Shopping Precinct - 1 km / 0.6 mi
High Commission of India - 1.1 km / 0.7 mi
St. Andrew's Scots Kirk Church - 1.2 km / 0.8 mi
Colombo Lighthouse - 1.2 km / 0.8 mi
Galle Face Green Night Market - 1.3 km / 0.8 mi
St Peter's Church - 1.3 km / 0.8 mi
Crescat Shopping Mall - 1.4 km / 0.9 mi
Talangama Wetland - 1.4 km / 0.9 mi

The preferred airport for Shangri-La Colombo is Bandaranaike Intl. Airport (CMB) - 34.5 km / 21.5 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include a business center, express check-in, and express check-out. Planning an event in Colombo? This hotel has 50203 square feet (4664 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Dining


Enjoy international cuisine at Central, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 541 air-conditioned rooms featuring minibars and LED televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

All facilities in Shangri-La Colombo

Bar, Cafe and Lounge Shangri-La Colombo
Bar, Cafe and Lounge
Entertainment Facility Shangri-La Colombo
Entertainment Facility
Fitness Center Shangri-La Colombo
Fitness Center
Functional Hall Shangri-La Colombo
Functional Hall
Common Space Shangri-La Colombo
Common Space

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Outdoor facilities
  • Spa
  • Garden
  • Shops
  • Sauna
  • Steam room
  • Pool sun loungers

General

  • Swimming pool
  • Rooftop terrace
  • Banquet
  • Ballroom
  • Parking
  • Terrace

Business Facilities

  • Conference center
  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Computer station

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Vegetarian meal
  • Breakfast
  • Snack bar

Nearby Facilities

  • Gift shop
  • Hair salon
  • ATM/Banking

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Shangri-La Colombo

Translate
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in is available.

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Airport shuttle fee: USD 85 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Professional property host/manager, By ocean, Noise-free rooms not guaranteed, Contactless check-in is available

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shangri-La Colombo
541
Number of floors in Shangri-La Colombo
27
Another facilities in Shangri-La Colombo
Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Wedding service

Frequently asked question in Shangri-La Colombo

What are available facilities at Shangri-La Colombo?
There are top facilites at Shangri-La Colombo such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La Colombo?
The standard check-in time at Shangri-La Colombo is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Shangri-La Colombo provide breakfast?
Yes, Shangri-La Colombo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Shangri-La Colombo?
Shangri-La Colombo is a 5.0-star hotel.
How many floors does Shangri-La Colombo have?
Shangri-La Colombo has 27 floors.
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More Reviews from Other Guests in Shangri-La Colombo

Overall Ratings & Reviews Shangri-La Colombo

Traveloka (4)
Other sources (617)
9.4
Exceptional
From 617 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shangri-La Colombo

Number of reviews per page
20
40
Top reviews
Philip
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A beautiful hotel in every respect. Excellent location, lovely room, great amenities, very good food, and a beautiful pool. The staff were wonderful throughout our stay.
Muhammad
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes
Mercedes
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Mixed experience. The room was a good size, the pool area was pleasant and never felt overcrowded, and the gym was modern and well equipped. Breakfast also offered a wide choice, and staff throughout the hotel were generally polite and welcoming. What let it down was the overall standard of service. Check-in felt unpolished and slightly disjointed — we weren’t given basic practical information such as breakfast times, where breakfast was served, or the opening hours for the pool and gym. The breakfast room was very busy and we had to find a table ourselves, which felt out of step with what you would expect from a hotel at this level. The bedroom itself had a noticeable stale smell that was difficult to shift given the windows cannot be opened. We also experienced intermittent issues with the Wi-Fi, which was frustrating. So overall, disappointing, particularly compared to other Shangri-la hotels. What I would say was that we provided this feeeback directly to the hotel and the GM personally acknowledged the issues which was appreciated from a customer service perspective.
Read More
mukesh
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely hotel, welcoming and extremely helpful staff, room cleaned well daily, water bottles also replaced daily. Great facilities i.e. gym, spa, pool, range of dining options. Easy access to mall. Would recommend and return in a heartbeat. Huge thanks to Kawisha and the team for making my wife’s birthday memorable.
Renate
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Could have a full mini bar and newer rooms
Renee
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Fabulous hotel. Beautiful, clean and great staff Buffet breakfast is extraordinary, lots of choice, tasty and great staff. Highly,highly recommend!
Alastair
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We can thoroughly recommend this hotel. Nothing was too much for the staff and we were made to feel very much at home. The attached shopping Mall is a big bonus.
Anissa
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was beautiful and spotless, the food was divine, and all of the public spaces (restaurants, gym, pool, etc) were stunning and exceptionally well-maintained. These things we anticipated — the level of attention that every staff member paid to all guests went beyond any expectation we could have had. Thank you especially to Bevan at check-in!
Read More
Colin
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great hotel , superb location near beach and shopping mall next door . Staff were helpful and courteous
Marlo
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

View and food
Ubin
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Had a wonderful stay… A+ experience and highly recommended
Michelle
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Amazing. Great staff, location and restaurants. Breakfast was the best I’ve ever experienced. Also connected to a lovely mall.
Kee Beng
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Probably, if not the best hotel in Colombo. I was assigned to a room that faces the sea as well as Biera Lake. The hotel, which is also accessible through one of the largest mall is a huge bonus. This gives plenty of options for food. The breakfast at the hotel was amazing. Certainly will return if I’m headed back to Colombo.
Read More
Ishai
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Overall a great experience in a true 5 star. Everything is nice, modern, well maintained, with nice and helpful service. Pool is great and calm, spa is beautiful and professional, restaurants are very good. Breakfast is rich. In short, recommended.
mazen
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Everything is great from the staff, to the room, to the amenities and location.
Renee
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful hotel, good location, great staff, nice dinning options
Joanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful property. Amazing breakfast buffet. Attentive staff.
Marnie
icon-
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Staff were fabulous, super helpful. Room was beautiful and pool area was great with a big enough pool to actually do some laps. Breakfast was really great, plenty of options for everyone and really good food. Only think I would say, I had sea view room on 18th floor, there was music event on the beach both nights so was very loud in room which meant I couldn't get a good sleep. If I stayed again I would go for a lake view room as this would likely be quieter, for the amount of time you actually spend looking out the window at the sea.... better to get a quiet sleep. The hotel has direct access to the Galle Face Mall which is handy. Note that the ATM in Mall doesn't always work and the hotel doesn't have one. The hotel seems to have a lot of events and the Tiki Bar on the roof was closed for private event when I was there which was a shame. I really loved this hotel though and would stay there again.
Read More
MARC
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

All of the above
Angela
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Beautiful hotel, gorgeous rooms and helpful staff, would highly recommend
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Shangri-La Colombo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Shangri-La Colombo

Traveloka (4)
Other sources (617)
9.4
Exceptional
From 617 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shangri-La Colombo

Number of reviews per page
20
40
Top reviews
Philip
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A beautiful hotel in every respect. Excellent location, lovely room, great amenities, very good food, and a beautiful pool. The staff were wonderful throughout our stay.
Muhammad
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes
Mercedes
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Mixed experience. The room was a good size, the pool area was pleasant and never felt overcrowded, and the gym was modern and well equipped. Breakfast also offered a wide choice, and staff throughout the hotel were generally polite and welcoming. What let it down was the overall standard of service. Check-in felt unpolished and slightly disjointed — we weren’t given basic practical information such as breakfast times, where breakfast was served, or the opening hours for the pool and gym. The breakfast room was very busy and we had to find a table ourselves, which felt out of step with what you would expect from a hotel at this level. The bedroom itself had a noticeable stale smell that was difficult to shift given the windows cannot be opened. We also experienced intermittent issues with the Wi-Fi, which was frustrating. So overall, disappointing, particularly compared to other Shangri-la hotels. What I would say was that we provided this feeeback directly to the hotel and the GM personally acknowledged the issues which was appreciated from a customer service perspective.
Read More
mukesh
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely hotel, welcoming and extremely helpful staff, room cleaned well daily, water bottles also replaced daily. Great facilities i.e. gym, spa, pool, range of dining options. Easy access to mall. Would recommend and return in a heartbeat. Huge thanks to Kawisha and the team for making my wife’s birthday memorable.
Renate
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Could have a full mini bar and newer rooms
Renee
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Fabulous hotel. Beautiful, clean and great staff Buffet breakfast is extraordinary, lots of choice, tasty and great staff. Highly,highly recommend!
Alastair
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We can thoroughly recommend this hotel. Nothing was too much for the staff and we were made to feel very much at home. The attached shopping Mall is a big bonus.
Anissa
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was beautiful and spotless, the food was divine, and all of the public spaces (restaurants, gym, pool, etc) were stunning and exceptionally well-maintained. These things we anticipated — the level of attention that every staff member paid to all guests went beyond any expectation we could have had. Thank you especially to Bevan at check-in!
Read More
Colin
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great hotel , superb location near beach and shopping mall next door . Staff were helpful and courteous
Marlo
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

View and food
Ubin
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Had a wonderful stay… A+ experience and highly recommended
Michelle
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Amazing. Great staff, location and restaurants. Breakfast was the best I’ve ever experienced. Also connected to a lovely mall.
Kee Beng
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Probably, if not the best hotel in Colombo. I was assigned to a room that faces the sea as well as Biera Lake. The hotel, which is also accessible through one of the largest mall is a huge bonus. This gives plenty of options for food. The breakfast at the hotel was amazing. Certainly will return if I’m headed back to Colombo.
Read More
Ishai
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Overall a great experience in a true 5 star. Everything is nice, modern, well maintained, with nice and helpful service. Pool is great and calm, spa is beautiful and professional, restaurants are very good. Breakfast is rich. In short, recommended.
mazen
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Everything is great from the staff, to the room, to the amenities and location.
Renee
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful hotel, good location, great staff, nice dinning options
Joanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful property. Amazing breakfast buffet. Attentive staff.
Marnie
icon-
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Staff were fabulous, super helpful. Room was beautiful and pool area was great with a big enough pool to actually do some laps. Breakfast was really great, plenty of options for everyone and really good food. Only think I would say, I had sea view room on 18th floor, there was music event on the beach both nights so was very loud in room which meant I couldn't get a good sleep. If I stayed again I would go for a lake view room as this would likely be quieter, for the amount of time you actually spend looking out the window at the sea.... better to get a quiet sleep. The hotel has direct access to the Galle Face Mall which is handy. Note that the ATM in Mall doesn't always work and the hotel doesn't have one. The hotel seems to have a lot of events and the Tiki Bar on the roof was closed for private event when I was there which was a shame. I really loved this hotel though and would stay there again.
Read More
MARC
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

All of the above
Angela
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Beautiful hotel, gorgeous rooms and helpful staff, would highly recommend
Number of reviews per page
20
40